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1 – 10 of 13The purpose of this article is to untangle the influence of Linda Tuhiwai Smith’s Decolonizing Methodologies on botanical gardens, particularly in the context of commemorating 25…
Abstract
Purpose
The purpose of this article is to untangle the influence of Linda Tuhiwai Smith’s Decolonizing Methodologies on botanical gardens, particularly in the context of commemorating 25 years since its publication. By examining the intersections between decolonial theory and botanical practices, this article seeks to elucidate the ways in which Smith’s work has informed and inspired efforts to decolonize botanical research, conservation and education. Through a narrative review and case study analysis, this article highlights key insights, challenges and opportunities for botanical gardens to embrace decolonial practices and foster more equitable and inclusive relationships with Indigenous communities, science and knowledge systems.
Design/methodology/approach
The design and methodology of this article involve a narrative literature review and comparative case study analysis (Petticrew and Roberts, 2006; Goodrick, 2014). The review synthesizes scholarly articles, books and reports on decolonizing botanical practices, focusing on literature that stems from Indigenous science, identifies engagement strategies and advocates for systemic change within botanical institutions. Key themes and recommendations are identified and analyzed to provide insights into future directions for decolonizing botanical gardens. This approach allows for a thorough examination of current discourse and best practices in decolonial theory and botanical research, informing actionable recommendations for advancing decolonization within botanical gardens.
Findings
The findings reveal that Linda Tuhiwai Smith’s Decolonizing Methodologies has significantly influenced botanical gardens, inspiring efforts to prioritize Indigenous knowledge systems, deepen community engagement and advocate for systemic change. While progress has been made in integrating decolonial practices, challenges persist, including the need for greater institutional commitment, capacity building and accountability. However, opportunities abound for botanical gardens to continue advancing decolonization, particularly through partnerships with Indigenous communities, educational outreach and policy advocacy. Overall, the findings underscore the importance of ongoing reconciliation and action in cultivating more equitable and respectful relationships that advance principles of Indigenous data sovereignty and governance.
Research limitations/implications
While this article offers valuable insights into the influence of Linda Tuhiwai Smith’s Decolonizing Methodologies on botanical gardens, several limitations must be acknowledged. Firstly, the literature review may not document all relevant transformations undertaken by gardens to date if such initiatives are not documented in the public domain, such as institutional websites. Additionally, the review primarily focuses on English-language literature, limiting the exploration of decolonial practices for botanical gardens in non-English-speaking contexts.
Practical implications
This article holds several practical implications for botanical gardens seeking to decolonize. Firstly, by prioritizing Indigenous knowledge and deepening community engagement, botanical gardens can foster more inclusive and respectful relationships with Indigenous communities. Secondly, advocating for systemic change and policy reforms will address institutionalized inequities and recognize Indigenous People’s rights, including biocultural and intellectual property. Additionally, investing in educational outreach and capacity-building initiatives can enhance institutional and public understanding of decolonization. Overall, embracing decolonial practices can contribute to the adoption and advancement of Indigenous Data Sovereignty and the CARE Principles for Indigenous Data Governance within botanical gardens and beyond.
Social implications
This article highlights the importance of decolonizing botanical gardens for promoting justice and equity. By centering Indigenous rights to data sovereignty, such as attribution of traditional and biocultural knowledge, botanical gardens can contribute to reconciliation efforts and promote respect for Indigenous rights and sovereignty. Additionally, addressing colonial legacies and systemic inequalities within botanical institutions can advance botanical justice and help build more just and equitable societies. Moreover, this transformation also aligns with a growing legal movement recognizing the inherent rights of Nature, including plant relatives collected, stored and stewarded by botanic gardens.
Originality/value
This article contributes to the literature by exploring the intersection of decolonizing methodologies and botanic gardens, particularly in the context of Linda Tuhiwai Smith’s influential work. By synthesizing key insights and offering actionable recommendations, this review provides guidance on future directions botanic gardens can follow to advance their decolonization strategies and initiatives in furtherance of botanical justice.
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Elena Costa, Penny Bergman, Jun Niimi and Elizabeth S. Collier
Seafood consumption in Sweden is below the national recommendations and limited to very few species. This study aims to explore the factors shaping seafood choices at the point of…
Abstract
Purpose
Seafood consumption in Sweden is below the national recommendations and limited to very few species. This study aims to explore the factors shaping seafood choices at the point of purchase among a sample of current consumers in Sweden, and examines their attitudes regarding seafood consumption more broadly.
Design/methodology/approach
Convenience sampling was used to recruit consumers planning to purchase seafood at a supermarket in Sweden. Participants’ shopping trip was recorded using wearable eye tracking glasses and, upon completion, semi-structured interviews were conducted using a cued retrospective think aloud method. This exploratory study integrates qualitative data (N = 39) with eye tracking data (N = 34), to explore how seafood choices unfold when consumers purchase at the point of purchase.
Findings
Purchases were mostly restricted to familiar seafood species. Four interlinked main themes were identified from thematic analysis of the interview data: Ambivalence, Nice and Necessary, Proficiency with Seafood and External Influences. Sustainability information (e.g. certifications) faced strong competition from other visual elements at the point of purchase, receiving less attention than product imagery and pricing information.
Originality/value
This study is the first to explore the factors shaping seafood choices of current consumers at the point of purchase. The unique approach, combining explicit and implicit measures, enriches understanding of the factors influencing seafood choices and how these may interrelate. The results are valuable for the industry and contribute to the literature by identifying possible routes to improve seafood sustainability communication.
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Faten Ben Bouheni, Mouwafac Sidaoui, Dima Leshchinskii, Bryan Zaremba and Mousa Albashrawi
The purpose of this study is to investigate how the implementation of digital banking services (mobile applications) by globally systemically important banks (G-SIBs) affects…
Abstract
Purpose
The purpose of this study is to investigate how the implementation of digital banking services (mobile applications) by globally systemically important banks (G-SIBs) affects banks’ performance in the USA and Europe from 2005 to 2022.
Design/methodology/approach
The study employs advanced econometric methods to analyze the link between deposits and banking performance, utilizing linear regressions and multivariate Bayesian regressions.
Findings
Our results indicate that customer deposits positively impact a bank’s performance after the introduction of the mobile application feature of check deposits, whereas social risk negatively impacts banking financial performance. These findings support the hypothesis that technology implementation improves the profitability and growth of traditional banks.
Research limitations/implications
While findings are robust econometrically in linear and Bayesian regressions, variables reflecting the digitalization of banks remain limited. For instance, the number of mobile users or the volume of digital transactions per bank since the implementation of the mobile app is not available.
Practical implications
In a rapidly growing technology and constantly changing customers behaviors, this research has practical implications from bankers’ perspective to continue the technological innovation efforts and from regulators’ perspective to strengthen requirements for the digital banking services.
Social implications
We provide empirical evidence that including a banking app for smartphones’ users for remote banking services benefit the financial performance of banks. However, the social risk remains significant for banks in terms of customers' satisfaction, data privacy and cybersecurity.
Originality/value
This paper employs an innovative approach to create a mobile app “discriminatory” factor and examine the relationship between deposits and banks’ performance before and after the introduction of a mobile app for too-big-to-fail banks in Europe and the USA. Additionally, we consider the social risk component of the ESG score, as a bank’s decision to implement mobile applications and technology for its customers potentially affects social risks associated with customer satisfaction and technology usability.
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Bernd F. Reitsamer, Nicola E. Stokburger-Sauer and Janina S. Kuhnle
Effective customer journey design (ECJD) is considered a key variable in customer experience management and an essential source of brand meaning and pro-brand behavior. Although…
Abstract
Purpose
Effective customer journey design (ECJD) is considered a key variable in customer experience management and an essential source of brand meaning and pro-brand behavior. Although previous research has confirmed its importance for driving brand attitudes and loyalty, the role of consumer-brand identification as a social identity-based influence in this relationship has not yet been discussed. Drawing on construal level and social identity theories, this paper aims to investigate whether effective journeys and the resulting overall journey experience are equally powerful in driving brand loyalty among customers with different levels of consumer-brand identification.
Design/methodology/approach
The present article develops and tests a research model using data from the European and US service sectors (N = 1,454) to investigate how and when ECJD affects service brand loyalty.
Findings
Across two cultural contexts, four service industries and 33 service brands, the results reveal that ECJD is a crucial driver of service brand loyalty for customers with low consumer-brand identification. Moreover, the findings show that different aspects of journey effectiveness positively impact the valence of customers’ experience related to those journeys – a process that is ultimately decisive for their brand loyalty.
Originality/value
This study is unique because it generates theoretical and practical knowledge by combining the literature streams of customer journey design, customer experience and branding. Furthermore, this work demonstrates that consumer-brand identification is a critical boundary condition to be considered in the relationship between ECJD and brand loyalty in services.
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Haidar Abbas, Paikar Fatima, Abdul-Aziz Mustahil Ahmed Ali Akaak, Guilherme F. Frederico and Vikas Kumar
This research aims to ascertain the various operational maturity challenges faced by the online food ordering and delivery enterprises (OFODE), their nature and their interactive…
Abstract
Purpose
This research aims to ascertain the various operational maturity challenges faced by the online food ordering and delivery enterprises (OFODE), their nature and their interactive relationships. In particular, this paper aims to (a) identify the most relevant operational maturity challenges faced by the OFODE during the COVID-19 lockdown in Oman, (b) explore and establish any likely structural relationship among these challenges and (c) put them into logical clusters.
Design/methodology/approach
Experts helped to reduce the 18 initially identified maturity challenges to 13 most pressing ones. Mutual relationships, dominance of interactions and their classifications were explored using fuzzy interpretive structural modeling (FISM) and fuzzy MICMAC analysis.
Findings
The study of situation-specific operational maturity challenges convinced the authors to propose a distinct FISM model that depicts the relationship among these challenges. Keeping commissions and fees reasonable emerges as the challenge which all other challenges seemingly culminate into. One of the most important situation-specific challenges (i.e. customer confidence about infection free delivery) emerges as a linkage challenge which aggravates as well as is aggravated by certain challenges.
Research limitations/implications
Besides enriching literature, the proposed model has implications for practitioners particularly when the similar lethal waves are experienced anywhere. The number of respondents, subjective approach, specific context as well as the geographical area coverage are the key limitations.
Originality/value
To the best of the authors’ knowledge, this study is the first known scientific effort which attempts to model the operational maturity challenges faced by the OFODE during COVID-19 lockdown period. The authors used the FISM modeling approach to forge these interrelated challenges into a structural model.
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Faye Horsley, Emily Birrell, Grace Gouldthorp, Danisha Kohli, Faith McLackland and Ellie Taylor
Research indicates that children’s early experience of fire can influence what and how they learn about fire. In turn, early fire-learning can influence how people come to use it…
Abstract
Purpose
Research indicates that children’s early experience of fire can influence what and how they learn about fire. In turn, early fire-learning can influence how people come to use it later in life, including whether they engage in maladaptive use, i.e. firesetting. Little is known about the underlying mechanisms of fire-learning, which was the basis for this study. The research question was: “how do adults educate children about fire in the UK/ Ireland”? The purpose of this study was to explore the child fire education process from an adult perspective.
Design/methodology/approach
Semi-structured interviews was conducted with 21 fire-educators who had regular contact with children. Data was analysed using abbreviated grounded theory. Steps were taken to ensure reliability and validity, including a Cohen’s Kappa calculation, indicating an agreement level of 0.9 between two raters.
Findings
Four core themes were identified: the fire narrative, enabling growth, risk management, and communication, from which the fire-learning process model (F-LPM) was formed.
Research limitations/implications
The main limitation is the nature of the sample, in that it was diverse and self-selecting.
Practical implications
The findings are discussed, including how they offer support for social learning theory (SLT) perspectives on fire-learning.
Social implications
The social construction of fire (i.e. the way fire is viewed by society as a whole in the UK/ Ireland) is discussed in depth, and cultural variability is highlighted. Suggestions are made for how the societal view of fire and, consequently, how adults convey this to young people, could be better balanced.
Originality/value
To the best of the authors’ knowledge, this is the first study in the UK/ Ireland to consider how adults educate young people about fire from a concurrent perspective. This is important given that research indicates early experiences of fire can impact how people later go on to use it (including maladaptive use in the form of firesetting).
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Andreas G. Koutoupis, Leonidas G. Davidopoulos, Jamel Azibi, Abdelaziz Hakimi and Hatem Mansali
The authors examine the effect of greenhouse gas (ghg) assurance on cost of debt, and the effect of board gender diversity on cost of debt, for an international sample of listed…
Abstract
Purpose
The authors examine the effect of greenhouse gas (ghg) assurance on cost of debt, and the effect of board gender diversity on cost of debt, for an international sample of listed companies.
Design/methodology/approach
Utilizing firm-level data and a quantile regression approach, this study examines the effects of greenhouse gas assurance and board diversity on cost of debt by employing an international sample of firms during 2015–2021.
Findings
The authors find that in firms with a relatively low cost of debt the external assurance of greenhouse gas emissions and gender diversity could significantly contribute to a reduction of cost of debt. Furthermore, other measures of board diversity that are linked with independent directors and skilled directors seem to contribute to an increase of firms' cost of debt in the lower end of distribution. Drawing from the agency theory, the authors showcase the fact that ghg assurance reduces information asymmetry and therefore agency costs such as borrowing costs and signals to the stakeholders a long-term commitment to excellence.
Originality/value
This study is the first that provides insights on the relationship between ghg assurance, board diversity and cost of debt.
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Efficiency and quality are primary factors for the survival of health systems. The evaluation of the efficiency of the healthcare system is a crucial component of promoting…
Abstract
Purpose
Efficiency and quality are primary factors for the survival of health systems. The evaluation of the efficiency of the healthcare system is a crucial component of promoting long-term health policy actions. Healthcare capacity indicators provide a basis for evaluating and comparing the performance of different healthcare organizations. Intrinsic quality indicators are Donabedian (1980)’s structural and process elements of quality of healthcare. This study aims to integrate capacity and intrinsic quality indicators of healthcare while measuring the efficiency of provinces by using radial and non-radial efficiency measurement techniques.
Design/methodology/approach
Efficiency analysis performed in Turkey from 2015 to 2020 by performing input-oriented radial, nonradial, and super-efficiency estimates for 81 provinces of Turkey by incorporating capacity and intrinsic quality indicators into the different model specifications.
Findings
Radial and nonradial efficiency results have an increasing trend over the study years obtained from the efficiency models showing high average scores obtained from the models that include intrinsic quality of care indicators. Statistically significant mean rank differences are observed between different radial efficiency models for all study years (p < 0.001). Negative and moderate level correlations were observed between radial efficiency results and quality of care indicators (r < 0.70).
Originality/value
Under long-term centralized health policies, increases in efficiency result in decreased intrinsic quality of care indicators. A better synthesis of health system capacity and intrinsic healthcare quality indicators is necessary to generate evidence-based health systems.
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Hee Sun Kim and Jia Wang
The purpose of this article is to examine the antecedents and consequences of organizational silence and employee silence to determine whether these two concepts should be…
Abstract
Purpose
The purpose of this article is to examine the antecedents and consequences of organizational silence and employee silence to determine whether these two concepts should be distinguished rather than used interchangeably in research.
Design/methodology/approach
This study conducted a systematic literature review of 79 studies on organizational silence and 113 on employee silence, leading to three major findings.
Findings
First, this study shows that organizational silence is a collective phenomenon and employee silence occurs at the individual level; therefore, indicating they should be treated as two distinct concepts. Second, both types of silence are influenced by contextual factors (internal and external) and leadership. Third, organizational silence impacts both individual and organizational outcomes, whereas employee silence mainly affects an individual’s psychological health and performance.
Originality/value
This research clarifies the distinction between organizational silence and employee silence, offering guidance for researchers on how to approach these concepts. It also highlights the critical need to address workplace silence and the potential harm it may cause to both organizational and individual well-being if left unaddressed. Furthermore, this research supports organizational leaders and human resource developers in fostering a healthier work culture, improving performance and driving continuous improvement.
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