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The procedural justice theory of police legitimacy has been examined extensively by previous scholars; yet more expansion of the legitimacy literature is warranted. Specifically, the current study examines the effects of institutional trust and obligation to obey as mediators between procedural justice and perceived legitimacy.

The current study uses structural equation modeling (SEM) to test our hypotheses. Convenience sampling of South Korean university students (N = 2,188) was used to investigate our inquiry.

The results support our hypotheses in that while procedural justice was the primary predictor of legitimacy, institutional trust and obligation to obey were also significant mediators of procedural justice and perceived legitimacy.

A multitude of research examining various predictors of police legitimacy exists (e.g. Baker and Gau, 2018; Boateng and Buckner, 2019; Boateng et al., 2022; Lee and Lee, 2021; Lee et al., 2022, 2024; Lee and Kim, 2023; Nagin and Telep, 2017). More importantly, various researchers have concluded that procedural justice does in fact have a positive impact on the public’s perception of governmental institutions (Hough et al., 2010; Mazerolle et al., 2013a; Murphy and Cherney, 2012; Sunshine and Tyler, 2003). A few research have directly examined institutional trust in the policing context (e.g. Boateng, 2018; Camp et al., 2021). Specifically, Boateng (2018) examined institutional trust and its relationship to police performance, and Camp et al. (2021) examined police officers’ prosody and its impact on the citizens’ institutional trust in police. However, the objective of the current research is to examine the relationship between procedural justice and legitimacy through the double mediating role of the public’s perception of institutional trust and obligation to obey.

This research focuses on people’s activities in the Liuhua Clothing Wholesale District in Guangzhou, China. The increasing use of social media in business, especially during the COVID-19 pandemic, has created inevitable changes to the way space is utilised. Lockdowns and transport restrictions pushed the clothing wholesale traders to engage in livestreaming to maintain their business. This research aims to understand how spaces have been mediatised with the use of social media.

To investigate changes in the use of spaces, this research draws on actor-network theory and regards spaces as actors, adopting qualitative research methods, including observation, semi-structured interviews and mapping.

The research finds that spaces are mediatised for presentation on social media. During the COVID-19 pandemic, when in-person activities were suspended, the virtual space, constituted by elements that exist in physical and virtual spaces, became more valued. Physical space is no longer perceived as a whole but as elements, such as background, sound and light, all of which are involved in the construction of virtual space on social media. The perception of physical space has become less important than the images presented on social media.

Social media now exists in many people’s everyday lives, but its influence on architecture and space has received insufficient attention. This research interrogates this phenomenon in a clothing wholesale district in China to reflect on the influence. Its significance lies in documenting the spatial implications of dependence on social media and the changes to spatial use in the age of social media.

To maximize the benefits of intercultural mentoring relationships, which are increasing in today’s diverse higher education environment, the current article conceptualizes the connection between intercultural mentoring and cultural competence among mentors and mentees as a learning process.

The conceptual paper discusses the nuanced aspects of intercultural mentoring. Ultimately, the current article presents a framework for a bidirectional relationship between intercultural mentoring and cultural competence through experiential learning theory and intergroup contact theory, resulting in implications for practitioners and actionable research directions.

The article highlights the interplay and interdependence of cultural competence and intercultural mentoring through experiential learning and intergroup contact theory. Cultural competence influences the quality of intercultural mentoring relationships. Conversely, intercultural mentoring relationships can develop cultural competence in mentors and mentees through experiential learning, producing positive intergroup contact behaviors. Findings suggest the need for active learning and unlearning among mentors and mentees in intercultural mentoring relationships to maximize developmental outcomes (e.g. cultural competence).

The proposed framework emphasizes that (1) the possession of cultural competence is a critical success factor for intercultural mentoring relationships, (2) the development of cultural competence is an outcome of successful intercultural mentoring relationships, and (3) intercultural mentoring relationships should be regarded as experiential learning platforms that can produce positive intercultural traits such as cultural competence.

This research examines the elements that influence consumer behavior regarding food waste reduction in buffet style restaurants. It specifically analyzes the factors that affect consumers' efforts to reduce food waste in these establishments by incorporating the theory of planned behavior (TPB), the norm activation model (NAM), and the social exchange theory (SET). Additionally, this study provides practical coping strategies for the restaurant industry.

Drawing upon an integrated framework, the study collected 547 valid responses through an online survey on Amazon’s Mechanical Turk (MTurk) for structural equation analysis. Participants who are 18 years or older and have prior experience dining in buffet style restaurants were eligible to participate in the study.

The findings underscore the profound impact of consumer awareness on their attitudes (ATT) toward minimizing food waste. Moreover, subjective norms (SN), perceived behavioral control (PBC), personal norms (PN) and establishment policies emerge as critical drivers of consumer behavior in buffet style dining settings. In light of these results, recommended strategies include enhancing consumer awareness initiatives and introducing house policies within restaurant operations.

This study employs an integrated framework that combines the NAM and TPB, taking into account the impact of house policies grounded in the SET. It provides a beneficial insight on reducing food waste in the buffet style foodservice operations from an interactive dynamic perspective between restaurants and consumers. Furthermore, this research offers valuable implications to the industry’s efforts to address food waste concerns and foster environmentally responsible behavior among consumers.

This study aims to investigate the moderating impact of environmental knowledge on the factors influencing individuals’ continuous intention to use e-wallets.

Using a quantitative research design, this study develops and empirically tests a structural model. A purposive sample of 344 e-wallet users in Jordan was analyzed using Smart-PLS software.

The results indicate that perceived usefulness, subjective norms and perceived behavioral control directly influence the intention to continue using e-wallets. Notably, environmental concern and environmental knowledge do not have a direct impact on continuous intention. However, they act as mediators in the relationship between perceived behavioral control and continuous intention. Specifically, environmental knowledge acts as a mediator between perceived behavioral control, subjective norms and continuous intention. Furthermore, environmental knowledge moderates the relationship between perceived behavioral control and subjective norms, significantly impacting users’ continuous intention to use e-wallets.

This study contributes to the extended theory of planned behavior model within the banking sector by emphasizing the enhanced explanatory power of environmental factors. It underscores the pivotal role of environmental knowledge as a moderator that connects determinants of e-wallet usage to continuous intention.

Managers in China prioritize the cultivation of loyal employees, resulting in positive effects associated with leader-member exchange (LMX). However, fragmented evidence suggests that LMX also can trigger deviant behavior. LMX provides employees with access to resources, while it also harbors potential risks for deviant behaviors. Based on the cognitive-affective system theory of personality and resource-related theories, this study aims to explore the double-edged sword effects of LMX by examining how LMX influences interpersonal deviant behaviors through emotional and cognitive pathways, respectively.

This study involved three waves of paired data surveys that were conducted in China over one month, and a total of 117 leaders and 235 subordinates participated in this study.

Even though LMX as a job resource reduces workplace anxiety, LMX also generates work overload for employees. Workplace anxiety and work overload further result in interpersonal deviant behavior. Narcissistic admiration, as a personality trait, can weaken the mediating role of work overload but not that of workplace anxiety.

The finding can help managers pay attention to negative effect of LMX and provide suggestions for preventing employees’ workplace deviant behavior.

The findings revealed how LMX leads to negative outcomes in the workplace. In addition, the results demonstrated the buffering effect of narcissistic admiration on the negative effect of LMX.

This study aims to investigate the mediating role of different types of intellectual capital (human, structural and relational) in the relationship between artificial intelligence-driven supply chain analytics capability (AI-SCAC) and various supply chain decision-making processes, specifically rational, bounded and tacit decision-making.

The study used a quantitative survey strategy to collect the data. A total of 320 valid questionnaires were received from manufacturing companies. The data were analysed using structural equation modeling with partial least squares (PLS-SEM) approach through SmartPLS software.

The results indicate that human and structural capital significantly mediate the relationship between AI-SCAC and rational and bounded decision-making processes. However, structural capital does not mediate the relationship between AI-SCAC and the tacit decision-making process. Moreover, relational capital does not show a significant mediating effect on all of the decision-making processes. Notably, structural capital has the strongest impact on rational and bounded decision-making, while human capital plays a critical role across all three decision-making processes, including tacit decision-making.

This study contributes to the literature by providing a nuanced understanding of the differentiated impact of intellectual capital components on various decision-making processes within the context of AI-SCAC. While previous studies have broadly acknowledged the role of intellectual capital in decision-making, this research provides more understanding of how specific types of intellectual capital interact with AI to influence distinct decision-making processes. Notably, the differential impact of structural capital on rational and bounded decision-making versus tacit decision-making highlights the need for organisations to adopt a more tailored approach in leveraging their intellectual capital.

The purpose of this study is to explore brand customer erosion at both the category and brand levels while considering consumer socio-demographic characteristics and weight of purchase factors.

Data from 3,563 buyers encompassing 20,601 purchases were collected from a prominent household data panel.

Brand customer erosion varies depending on socio-demographic factors (householder age, family size, life cycle and social class) and weight of purchase; variations are evident depending on the specific brand.

The paper makes a substantial contribution to the established fields of marketing and consumer behavior literature by opening a new line of research. It does so by demonstrating, the impact of socio-demographic factors on customer erosion. Simultaneously, it presents results that contradict the limited existing research on the influence of weight of purchase on brand customer erosion.

This study aims to examine the impact of the regulatory focus of the top management team (TMT) members on the technological diversification of firms in high-technology industries based on the upper echelons theory and regulatory focus theory and explore the moderating effect of environmental uncertainty.

This paper uses data on the Chinese Growth Enterprises Market Board (GEM)-listed companies from 2012 to 2016. The authors collected data on TMT regulatory focus from firms’ annual reports by Python programming. A fixed-effects model was used to test our hypotheses.

Results indicate that TMTs with a high promotion focus are associated with greater technological diversification, while TMTs with a high prevention focus are linked to lower technological diversification. Moreover, environmental uncertainty amplifies the positive relationship between promotion-focused TMTs and technological diversification, while it diminishes the negative relationship between prevention-focused TMTs and technological diversification.

This study is limited to high-technology firms listed on the Chinese GEM, which may restrict the generalizability of the findings. Future research could validate these results in different countries and industries to enhance their robustness. Additionally, this study focuses on the impact of TMT regulatory focus on technological diversification; future studies could explore its influence on other strategic decisions, such as digital transformation or innovation strategies.

The results suggest that firms should carefully consider the regulatory focus of their TMT when making strategic decisions regarding technological diversification. Boards of directors should ensure that the TMT’s regulatory focus aligns with the firm’s strategic objectives, particularly in high-technology industries. Moreover, firms should adapt their strategies to the level of environmental uncertainty to better navigate the risks and opportunities presented by a dynamic market environment.

Supportive evidence allows authors to discuss how our findings contribute to the upper echelons theory, as well as the emerging stream of firm technological diversification, which provided valuable psychological insights into the factors influencing TMT strategic decision-making. Meanwhile, this paper integrates the factors of the industry macro-environment to explore the changes in the TMT regulatory focus on firm technological diversification under different contexts.

Firms are increasingly digitalizing their business processes and expanding them into digital platforms, which are believed to generate digital and relational resources that can facilitate and deliver innovations for firms. Instead of focusing on the extent of digital integration capability (DI), this paper seeks to empirically evaluate whether the DI asymmetry between the buyer and supplier firms influences bilateral information sharing and the buyer’s product innovation. We also examine the moderating effects of firms’ external (environmental dynamism) and internal (innovative climate) environments on these relationships.

Primary and secondary archival data on 180 buyer-supplier Chinese dyadic relationships were collected and analyzed using multiple linear regression models. Additionally, the Process macro was used to shed a nuanced light on the moderation effects of environmental dynamism and innovative climate.

The results show that DI asymmetry negatively impacts buyer firms’ product innovation through decreased information sharing. Environmental dynamism weakens the negative relationship between DI asymmetry and information sharing. Meanwhile, the innovative climate negatively moderates the relationship between information sharing and product innovation.

This study adds knowledge to the literature regarding the dark side of “one-sided digitalization.” By exploring the influences of unbalanced DI in buyer-supplier relationships, this study yields essential theoretical and managerial implications for product innovation success in a digital era.