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The main purpose of this study is to examine the effect of corporate digital transformation on bond credit spreads. Additionally, it also explores the two potential channels, information asymmetry and default risk, through which digital transformation can influence bond credit spreads.

We use the bond issuance data of Chinese listed companies over the period 2008–2020. Corporate digital transformation of these companies is measured with textual analysis of the management discussion and analysis part of annual reports. We employ a panel regression model to estimate the effect of digital transformation on bond credit spreads.

We find robust evidence that companies with higher digital transformation experience lower bond credit spreads. We further observe that credit spread reduction is higher for firms that are smaller, non-state-owned, have lower credit ratings and have less analyst coverage. We also find evidence that digital transformation reduces credit spreads by reducing the information asymmetry between firms and investors with enhanced information transformation mechanisms and lowering corporate default risk by strengthening operating efficiency.

To the best of our knowledge, this study is the first attempt to understand the impact of corporate digital transformation on bond credit spreads. Our findings help to understand the effect of digital transformation on firms’ credit worthiness and access to capital.

Considering the importance of green knowledge in firms' sustainability, this study investigates the mediating mechanism of green knowledge acquisition (GKA) and the moderating role of resource orchestration capability (ROC) in the relationship between green entrepreneurial orientation (GEO) and corporate sustainable performance (CSP).

Using a sample of 388 executives from 195 small and medium-sized enterprises (SMEs) in the UAE, this study used partial least squares structural equation modelling to examine the proposed relationships among the constructs.

The research shows that GEO affects CSP's environmental, economic, and social aspects of CSP. This study also highlights the mediating role of GKA in the relationship between GEO and CSP. The moderated mediation analysis results indicate that when ROC is elevated, GEO's indirect influence on environmental and economic performance through GKA is more pronounced.

This study provides useful insights and a novel approach for manufacturing industries and authoritative bodies to alleviate environmental deterioration and improve CSP by encouraging GKA through green entrepreneurship.

This study enriches the existing literature on GEO, GKA, and CSP by focusing on environmental challenges and applying the resource-based view (RBV) framework. The study's findings broaden the theoretical basis for green entrepreneurship, provide guidance on enhancing CSP in manufacturing firms, and advance green entrepreneurship research.

Corporate social responsibility (CSR) performance is critical to address construction activities’ environmental and social impacts. This study aims to evaluate the level of CSR implementation across various categories within the context of the Vietnamese construction industry.

The literature review and semi-structured interviews were conducted to determine Vietnamese construction organizations’ most commonly implemented CSR activities. A total of 252 valid responses were then obtained through a questionnaire survey. In addition, the fuzzy synthetic evaluation (FSE) method was used to evaluate the extent to which CSR categories have been implemented in construction companies.

The findings revealed 31 commonly implemented CSR activities of the Vietnamese construction firms, which were grouped into four categories. Of the four categories, the FSE analysis showed that stakeholder CSR was the most critical category, followed by ethical CSR, philanthropic CSR and environmental CSR.

This research provides valuable CSR activities to construction companies that intend to develop sustainably. Moreover, the proposed prioritization methodology offers practitioners a reliable and easy-to-use evaluation tool that clearly understands CSR performance within their organizations.

Mobile banking (or m-banking) has become an inseparable part of the modern finance model. Its success relies on customers’ affective responses and behavioral decisions. This study aims to examine the important determinants of positive word-of-mouth (POW) toward m-banking among older consumers.

A quantitative approach was applied in examining a proposed model with data obtained from 358 respondents based on a Web-based survey from Vietnam using a questionnaire.

It was determined that attitude, usage intention and satisfaction are the fundamental facilitators of POW in m-banking. Furthermore, perceived usefulness, ease of use and trust are the main predictors of attitude and usage intention, and epistemic value, conditional value, social value and technological value are the primary motivators of usage intention. Ease of use and trust positively affect perceived usefulness. Usage intention fosters higher levels of satisfaction. This study affirms the insignificant effects of ease of use and hedonic value on usage intention as well as satisfaction on attitude.

The findings are insightful for developers to concentrate on how to promote cognitive, affective and behavioral responses among old consumers in m-banking. Marketers should boost value perceptions and trust as the prerequisite underlying judgment and behaviors toward m-banking.

This work validates the synergistic model of POW among older consumers in m-banking by combining the technology acceptance model (TAM) and theory of consumption values (TCV). Thus, it would increase the exploratory power of the theoretical base toward m-banking and in an emerging market.

The main purpose of this study is to investigate the impact of state capital participation (SCP) on the corporate environmental engagement (CEE) of privately controlled listed firms in China.

We use a sample of 20,133 firm-year observations from 2009 to 2021. We use three different measures to proxy corporate environmental engagement and two different measures to proxy for state capital participation. We employ a difference-in-difference regression model to estimate the effect of state capital participation on corporate environmental engagement.

Using a sample of 20,133 firm-year observations from 2009 to 2021, we find that SCP significantly increases corporate expenditure on environmental protection, corporate environmental performance and ESG ratings. Specifically, SCP increases environmental investment capacity and attracts more media coverage, online attention and analysts’ following, which leads to better environmental engagement. Further analyses show that after state shareholders exit privately controlled firms, CEE deteriorates, while private capital injection in state-owned firms has no significant impact on CEE. The positive effect of SCP is stronger in privately controlled firms with local government ownership, a larger number of state shareholders, longer state shareholder holding periods, those without politically connected managers and firms operating in heavy pollution industries. Lastly, we show that minority government ownership reduces firm-level toxic emissions and enhances financial performance.

We enrich the literature on the role of minority state ownership in corporate financial and environmental performance.

We enrich the literature on the role of minority state ownership in corporate financial and environmental performance. In light of the escalating environmental concerns and the growing emphasis on corporate environmental responsibility, this study highlights the beneficial role of minority government ownership in driving environmental performance. By providing resources and attracting external scrutiny, the government, as a minority shareholder, can significantly enhance the environmental engagement of privately controlled firms.

Customer value co-creation in robots-mediated hospitality encounters involves active collaboration between customers and robots. In such encounters, robot capabilities, which are their functionalities or operational competences, and robot personalities, which are their interactive behaviors and communication styles, play a key role in enhancing customer value co-creation. The purpose of this study is to draw on service dominant logic to examine the role of robot capabilities and personalities in determining customer value co-creation and service satisfaction.

The authors adopted a mixed-methods research approach. A netnographic analysis was conducted on online customer reviews for robotic hotels and restaurants to identify key robot capabilities that shaped the customer experiences. Following this, a quantitative study (survey) was conducted to investigate the effects of robot capabilities and personalities on customer value co-creation and service satisfaction.

From the netnographic analysis, the authors identified cognitive, technical, interactional, emotional, personalization and autonomous capabilities as key robot capabilities influencing customer experiences. The findings of the follow-up empirical study showed that the higher-order robot capabilities construct positively influences customer value co-creation, which, in turn, affects service satisfaction. Furthermore, extroversion robot personality positively moderates this relationship, such that robots with high levels of capabilities result in greater value co-creation when robots possess extroversion personalities compared to introversion personalities.

This study advances the understanding of robot-mediated encounters by emphasizing the role of robot capabilities and personalities as crucial factors for effective customer value co-creation in the hospitality sector. Furthermore, it offers actionable insights for hospitality providers in selection of robots with key capabilities and personalities for enhancing customer satisfaction and successful value co-creation.

While previous research has predominantly focused on customer acceptance of and interaction with robots in the hospitality settings, the present study examined how and when service robots facilitate value co-creation with customers. Specifically, this study explores robot capabilities and personalities in shaping customer value co-creation perceptions. A few recent studies that examined customer-robot interactions have considered specific robot capabilities. However, given that hospitality services are experiential in nature and involve various tasks, a broad range of robot capabilities should be considered for a comprehensive understanding of the customer value co-creation process. By addressing this gap, the present study offers novel insights into what (capabilities) and how (extraversion personality) service robots facilitate customers in value co-creation and satisfaction.

Over the past decade, artificial intelligence (AI) technologies have rapidly advanced organizational management, with many organizations adopting AI-based algorithms to enhance employee management efficiency. However, there remains a lack of sufficient empirical research on the specific impacts of these algorithmic management practices on employee behavior, particularly the potential negative effects. To address this gap, this study constructs a model based on the psychological ownership theory, aiming to investigate how algorithmic management affects employees’ knowledge hiding.

This study validates the model through a situational experiment and a multi-wave field study involving full-time employees in organizations implementing algorithmic management. Various analytical methods, including analysis of variance, regression analysis and path analysis, were used to systematically test the hypotheses.

The study reveals that algorithmic management exerts a positive indirect influence on knowledge hiding through the psychological ownership of personal knowledge. This effect is particularly pronounced when employees have lower organizational identification, highlighting the critical role of organizational culture in the effectiveness of technological applications.

This study is among the first empirical investigations to explore the relationship between algorithmic management and employee knowledge hiding from an individual perception perspective. By applying psychological ownership theory, it not only addresses the current theoretical gap regarding the negative effects of algorithmic management but also provides new theoretical and empirical support for the governance and prevention of knowledge hiding within organizations in the context of AI algorithm application. The study highlights the importance of considering employee psychology (i.e. psychological ownership of personal knowledge) and organizational culture (i.e. organizational identification) under algorithmic management. This understanding aids organizations in better managing knowledge risks while maximizing technological advantages and effectively designing organizational change strategies.

This study aimed to verify the impact of e-commerce live streaming interactivity on consumer engagement behavior. Specifically, the multiple dimensions of interactivity and tie strength together form a high-level consumer engagement behavior.

Data collection was carried out in the form of a questionnaire survey. Data from 416 respondents were analyzed by structural, followed by further test by fsQCA method.

Perceived controllability, perceived responsiveness and perceived mutuality positively influence tie strength, and tie strength promotes consumer engagement behavior. Moreover, we found a configuration effect between interactivity and tie strength and revealed four configurations that can affect high-level engagement behavior.

First, the SEM results show that the three dimensions of perceived interactivity positively impact tie strength: perceived controllability, perceived responsiveness, and perceived mutuality. And perceived personalization has no positive impact on tie strength. Second, the relevant results show that tie strength positively impacts consumer engagement behavior. Third, we find that the relationship between perceived interactivity and consumer engagement behavior may not be asymmetric, so the alternative combination of causal conditions may produce the same results. The fsQCA results revealed four configurations that can affect the level of consumer engagement behavior. And tie strength is the core condition.

This study provides specific solutions for e-retailers and live streaming platforms to promote consumers' participation in engagement behavior in e-commerce live streaming.

This study transforms the linear impact of interactivity on consumer engagement behavior into a configuration effect for the first time, and enriches the live streaming commerce and consumer engagement behavior literature.

Consumers often face trade-offs between important product attributes. Previous research suggests that individuals tend to prioritize attribute differences that are easily processed and aligned. This paper aims to examine the contexts in which nonalignable attribute differences can positively impact consumers’ perceptions of products.

Four lab experiments were conducted to explore how consumer preferences for superior-alignable versus superior-nonalignable products vary based on purchase occasions, with a specific focus on routine and special occasions.

Consumers tend to prefer superior-nonalignable products on special occasions and superior-alignable products on routine occasions. This is driven by stronger uniqueness motives on special (vs routine) occasions, as consumers associate nonalignable attribute differences more closely with product specialness. The research also explores the moderating roles of consumers’ need for uniqueness (NFU) and psychological ownership. Consumers with higher levels of NFU consistently prefer superior-nonalignable products, regardless of the occasion type. Additionally, when consumers feel psychological ownership of products with superior-alignable attributes, the perceived specialness of these products increases, reducing the influence of occasion type on consumer preferences for attribute alignability.

This research emphasizes the importance of aligning product attribute differences with specific purchase occasions in marketing strategies.

Managers in China prioritize the cultivation of loyal employees, resulting in positive effects associated with leader-member exchange (LMX). However, fragmented evidence suggests that LMX also can trigger deviant behavior. LMX provides employees with access to resources, while it also harbors potential risks for deviant behaviors. Based on the cognitive-affective system theory of personality and resource-related theories, this study aims to explore the double-edged sword effects of LMX by examining how LMX influences interpersonal deviant behaviors through emotional and cognitive pathways, respectively.

This study involved three waves of paired data surveys that were conducted in China over one month, and a total of 117 leaders and 235 subordinates participated in this study.

Even though LMX as a job resource reduces workplace anxiety, LMX also generates work overload for employees. Workplace anxiety and work overload further result in interpersonal deviant behavior. Narcissistic admiration, as a personality trait, can weaken the mediating role of work overload but not that of workplace anxiety.

The finding can help managers pay attention to negative effect of LMX and provide suggestions for preventing employees’ workplace deviant behavior.

The findings revealed how LMX leads to negative outcomes in the workplace. In addition, the results demonstrated the buffering effect of narcissistic admiration on the negative effect of LMX.