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Article
Publication date: 26 November 2024

Divya Sharma and Rakesh Kumar

Business-society relations have weakened in recent years due to evidence of greenwashing and misleading corporate social responsibility (CSR) practices, resulting in a lack of…

Abstract

Purpose

Business-society relations have weakened in recent years due to evidence of greenwashing and misleading corporate social responsibility (CSR) practices, resulting in a lack of trust and interest amongst the stakeholders regarding CSR efficiency. Therefore, this paper aims to analyse the major antecedents and customer-related outcomes of perceived CSR authenticity. In addition, the study provides an integrated model of CSR authenticity and empirically validates the model in Indian settings.

Design/methodology/approach

A structured questionnaire was developed to collect data from 250 bank customers living in a major city situated in the northern part of India. The analysis was conducted using structural equation modelling.

Findings

The findings of the study demonstrate that extrinsic motives, intrinsic motives, CSR impact and corporate reputation significantly influence CSR authenticity, while CSR fit was reported to exhibit no significant influence on CSR authenticity. Additionally, the results of the mediation analysis indicated that CSR authenticity had no direct effect on customer loyalty; rather, this effect was found to be mediated through customer trust.

Originality/value

This study/research adds insight into the concept of CSR authenticity, which is relatively under-researched, especially in the Indian context. Furthermore, the study focuses on less-explored antecedents, including CSR impact and corporate reputation. In addition, the paper also examines the mediating effect of trust between CSR authenticity and consumer loyalty, which has not been explored yet in the context of CSR authenticity. The analysis also delved into the moderating effect of gender and age on CSR authenticity.

Details

Social Responsibility Journal, vol. 21 no. 2
Type: Research Article
ISSN: 1747-1117

Keywords

Open Access
Article
Publication date: 2 April 2024

Martin Lukeš and Jan Zouhar

Many individuals start a new firm each year, mainly intending to become independent or improve their financial situation. For most of them, the first years of operations mean a…

1228

Abstract

Purpose

Many individuals start a new firm each year, mainly intending to become independent or improve their financial situation. For most of them, the first years of operations mean a substantial investment of time, effort and money with highly insecure outcomes. This study aims to explore how entrepreneurs running new firms perform financially compared with the established ones and how this situation influences their well-being.

Design/methodology/approach

A questionnaire survey was completed in 2021 and 2022 by a representative sample of N = 1136 solo self-employed and microentrepreneurs in the Czech Republic, with dependent self-employed excluded. This study used multiple regressions for data analysis.

Findings

Early-stage entrepreneurs are less satisfied with their financial situation, have lower disposable income and report more significant financial problems than their established counterparts. The situation is even worse for the subsample of startups. However, this study also finds they do not have lower well-being than established entrepreneurs. While a worse financial situation is generally negatively related to well-being, being a startup founder moderates this link. Startup founders can maintain a good level of well-being even in financial struggles.

Practical implications

The results suggest that policies should focus on reducing the costs related to start-up activities. Further, policy support should not be restricted to new technological firms. Startups from all fields should be eligible to receive support, provided that they meet the milestones of their development. For entrepreneurship education, this study‘s results support action-oriented approaches that help build entrepreneurs’ self-efficacy while making them aware of cognitive biases common in entrepreneurship. This study also underscores that effectuation or lean startup approaches help entrepreneurs develop their startups efficiently and not deprive themselves of resources because of their unjustified overconfidence.

Originality/value

This study contributes to a better understanding of the financial situation and well-being of founders of new firms and, specifically, startups. The personal financial situation of startup founders has been a largely underexplored issue. Compared with other entrepreneurs, this study finds that startup founders are, as individuals, in the worst financial situation. Their well-being remains, however, on a comparable level with that of other entrepreneurs.

Details

Journal of Entrepreneurship in Emerging Economies, vol. 17 no. 7
Type: Research Article
ISSN: 2053-4604

Keywords

Article
Publication date: 12 September 2023

Yunfei Xing, Yuming He and Justin Z. Zhang

The coronavirus disease 2019 (COVID-19) pandemic caused significant disruption to the global labor market, resulting in a rapid transition toward remote work, e-commerce and…

Abstract

Purpose

The coronavirus disease 2019 (COVID-19) pandemic caused significant disruption to the global labor market, resulting in a rapid transition toward remote work, e-commerce and workforce automation. This shift has sparked a considerable amount of public discussion. This study aims to explore the online public's sentiment toward remote work amid the pandemic.

Design/methodology/approach

Based on justice theory, this paper examines user-generated content on social media platforms, particularly Twitter, to gain insight into public opinion and discourse surrounding remote work during the COVID-19 pandemic. Employing content analysis techniques such as sentiment analysis, text clustering and evolutionary analysis, this study aims to identify prevalent topics, temporal patterns and instances of sentiment polarization in tweets.

Findings

Results show that people with positive opinions focus mainly on personal interests, while others focus on the interests of the company and society; people's subjectivities are higher when they express extremely negative or extremely positive emotions. Distributive justice and interactional justice are distinguishable with a high degree of differentiation in the cluster map.

Originality/value

Previous research has inadequately addressed public apprehensions about remote work during emergencies, particularly from a justice-based perspective. This study seeks to fill this gap by examining how justice theory can shed light on the public's views regarding corporate policy-making during emergencies. The results of this study provide valuable insights and guidance for managing public opinion during such events.

Details

Library Hi Tech, vol. 43 no. 1
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 13 February 2025

Theophilus Tagoe, Shamika Almeida, Hui-Ling Wang, Kishan Kariippanon and Kelly Andrews

Effective social inclusion of people from refugee backgrounds in host communities is vital to the success of their resettlement. This study focused on how an NGO-organised…

Abstract

Purpose

Effective social inclusion of people from refugee backgrounds in host communities is vital to the success of their resettlement. This study focused on how an NGO-organised care-oriented programme may foster the social inclusion of migrant women from refugee backgrounds in Australia.

Design/methodology/approach

We looked at how the programme’s adoption of an ethics-of-care approach might affect migrant women’s social capital, hence social inclusion. About 55 migrant women from a regional city in Australia were recruited for the study, and quantitative and qualitative data were collected.

Findings

The study revealed that the NGO’s adoption of the care ethics and principles to design and implement the physical activity program significantly increased refugee migrant women’s bonding and bridging social capital, which in turn promoted their social inclusion in the host community.

Originality/value

This study highlights the importance of adopting care ethics and care practices to inform initiatives designed to promote the social inclusion of marginalised groups such as refugee migrant women settling in regional cities in Australia. It also emphasises the need for NGOs and other organisations supporting new migrant groups to focus on increasing opportunities for such community groups to develop bonding and bridging relationships with people within and outside their language groups or ethnicity.

Details

Equality, Diversity and Inclusion: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2040-7149

Keywords

Open Access
Article
Publication date: 12 July 2024

Malin Tinjan

The study aims to understand digital transformation as a socially constructed process with multiple stakeholders, influenced by internal and external forces. This perspective…

Abstract

Purpose

The study aims to understand digital transformation as a socially constructed process with multiple stakeholders, influenced by internal and external forces. This perspective stresses the importance of context, human interaction and narratives in the digital transformation within public sector.

Design/methodology/approach

The author uses a case study at a Swedish university undergoing digital transformation. Through first and secondary data, the author thematically analyzes the interaction between change agents, organizational realities and the digital transformation process.

Findings

The study finds that conflicts in pace and scope in the digital transformation drive self-defense mechanisms and the formation of a feedback loop of pending action. Contrary to previous studies, technological and external forces do not make digital transformation inevitable.

Research limitations/implications

Limitations stem from the empirical selection of a Swedish university, affecting the international and intersectoral transferability of the study. The impact of digital transformation differs from previous IT changes, which has implications for the design of the digital transformation process.

Practical implications

Stakeholders should, instead of considering structural and cultural barriers as facts, pay attention to the narratives within the organization as potential excuses to avoid action.

Originality/value

This research contributes to original insights into digital transformation. It uncovers how change agents, despite longing for change, can inadvertently foster inaction in digital transformation. This finding enriches the literature by highlighting the complex dynamics between the desire for change and the social constructs that contribute to stagnation, offering an understanding of barriers to digital transformation.

Details

Transforming Government: People, Process and Policy, vol. 19 no. 1
Type: Research Article
ISSN: 1750-6166

Keywords

Article
Publication date: 20 October 2023

Olufisayo Adedokun and Temitope Egbelakin

Of all the deaths associated with disasters, bushfires account for 40% of these fatalities. The resulting fatalities are consequent upon householders’ decision-making, leading to…

Abstract

Purpose

Of all the deaths associated with disasters, bushfires account for 40% of these fatalities. The resulting fatalities are consequent upon householders’ decision-making, leading to late or non-evacuation from at-risk communities. However, while decision-making is a function of risk perception, this paper aims to investigate householders’ perceptions of bushfire risks following the catastrophic Black Summer bushfires of 2019/2020.

Design/methodology/approach

An inductive research approach was adopted. Thirty semi-structured interviews were conducted to elicit qualitative data from southeastern NSW, Australia householders. The data were collected via face-to-face and online Zoom. Each interview was recorded, transcribed using Otter.AI and thematically analyzed with NVivo 12 Pro (Braun and Clarke, 2006, 2019). In addition, inter-rater reliability was done by engaging an independent researcher to code the de-identified data independently. The codes were cross-checked for reliability and adjusted where necessary.

Findings

It was found that bushfire risk perceptions were high among the householders in bushfire at-risk communities following the 2019/2020 Black Summer bushfires. High levels of perceptions were recorded among the participants regarding the likelihood of bushfire occurrence, concern for bushfires, severity of bushfires and vulnerability to bushfire threats.

Research limitations/implications

The study’s results do not reflect all householders in the southeastern part of NSW. It was limited to 30 householders who indicated their intentions to participate and are living in the study area. Therefore, future studies should be undertaken with more participants from broader geographical areas, including emergency responders like firefighters, recovery officers and non-government organizations in charge of recovery operations. This study will add to the prioritization of risk perceptions.

Practical implications

All else being equal, elevated bushfire risk perceptions among participants can potentially decrease the fatalities linked with bushfires and their subsequent ripple effects. This holds particularly true when residents opt for early self-evacuation from at-risk communities.

Social implications

The paper contributes to developing a better understanding of the bushfire risk perceptions underlying the evacuation decision-making of the residents in bushfire at-risk communities in south-eastern NSW of Australia.

Originality/value

The paper contributes to the existing knowledge on bushfire risks by providing insights into residents’ perceptions after the catastrophic 2019/2020 Black Summer bushfires. As a qualitative study, it describes bushfire risk perceptions on four themes: likelihood, concern, severity and vulnerability, which is uncommon in many bushfire studies.

Details

International Journal of Disaster Resilience in the Built Environment, vol. 16 no. 2
Type: Research Article
ISSN: 1759-5908

Keywords

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