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Article
Publication date: 15 July 2024

Mojtaba Ahmadi, Mohammad Babamiri and Mehrane Shabani

The purpose of this study was to develop a multi-criteria-based scoring model to upgrade the work stress prevention checkpoints to a stress-management tool for estimating the risk…

Abstract

Purpose

The purpose of this study was to develop a multi-criteria-based scoring model to upgrade the work stress prevention checkpoints to a stress-management tool for estimating the risk score of the workplace’s stressors and prioritizing the control solutions.

Design/methodology/approach

A Panel of ten experts was formed and capitalized on Fuzzy Delphi, Fuzzy DEMATEL, and SWARA methods to discover the decision criteria, obtain the weights of the checkpoints’ dimensions, and develop the system to be used in an organization. The developed tool is finally applied in an organization as a case study.

Findings

Five criteria, namely Intellectual, Physical, Emotional, Behavioral, and Organizational reactions were found with respect to which the dimensions were prioritized. Generally, the heaviest weight belonged to “Job demand” by 0.13, followed by “Work-life balance and working times”, “Social support”, “Leadership and justice at work”, “Job control”, and “Job security” with weights of 0.118, 0.116, 0.114, 0.11, and 0.1, respectively. The “information and communication” had the lowest weight by 0.062.

Practical implications

It was found that multiple stress-related factors have different importance that can be considered in work-related stress (WRS) assessments. To this end, combining MCDM methods is a suitable approach to determine the factors’ importance coefficients.

Originality/value

This tool allows an organization to control work stress on the basis of one particular criterion or multiple criteria. The case study results showed that this tool makes the implementation of corrective measures much easier to manage based on the risk level of each dimension.

Details

International Journal of Workplace Health Management, vol. 17 no. 5/6
Type: Research Article
ISSN: 1753-8351

Keywords

Open Access
Article
Publication date: 24 January 2024

Terhi Junkkari, Maija Kantola, Leena Arjanne, Harri Luomala and Anu Hopia

This study aims to increase knowledge of the ability of nutrition labels to guide consumer choices in real-life environments.

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Abstract

Purpose

This study aims to increase knowledge of the ability of nutrition labels to guide consumer choices in real-life environments.

Design/methodology/approach

Food consumption and plate waste data were collected from two self-service restaurants (SSR) with different customer groups over six observation days: three control and three intervention (with nutrition labelling) periods. Study Group 1 consisted of vocational school students, mostly late adolescents (N = 1,710), and Group 2 consisted of spa hotel customers, mostly elderly (N = 1,807). In the experimental restaurants, the same food was served to the buffets during the control and intervention periods.

Findings

The nutrition label in the lunch buffet guides customers to eat fewer main foods and salads and to select healthier choices. Increased consumption of taste enhancers (salt and ketchup) was observed in the study restaurants after nutritional labelling. Nutrition labelling was associated with a reduction in plate waste among the elderly, whereas the opposite was observed among adolescents.

Originality/value

The results provide public policymakers and marketers with a better understanding of the effects of nutrition labelling on consumer behaviour. Future studies should further evaluate the effects of nutrition labelling on the overall quality of customer diets and the complex environmental, social, and psychological factors affecting food choices and plate waste accumulation in various study groups.

Details

British Food Journal, vol. 126 no. 13
Type: Research Article
ISSN: 0007-070X

Keywords

Article
Publication date: 6 December 2024

Guoli Pu and Weiting Qiao

Given the sudden disruption caused by COVID-19, knowledge sharing between organizations has become a meaningful way to improve supply chain resilience. However, there is still a…

Abstract

Purpose

Given the sudden disruption caused by COVID-19, knowledge sharing between organizations has become a meaningful way to improve supply chain resilience. However, there is still a lack of in-depth research on how to reduce the threat to knowledge sharing caused by increased levels of relational risk. With the emergence of new digital technologies, whether blockchain governance can control relational risk and replace traditional relational governance remains to be demonstrated.

Design/methodology/approach

This study uses a cross-sectional survey approach in which quantitative data are collected from 300 participants from Chinese manufacturing enterprises to test the hypotheses.

Findings

The results show that relational and blockchain governance can significantly and complementarily reduce the level of relational risk in knowledge sharing. When the relational risk is at a low, medium or high level, the best matches of relational and blockchain governance are low-level relational governance–low-level blockchain governance, high-level relational governance–low-level blockchain governance and high-level relational governance–high-level blockchain governance, respectively.

Practical implications

The findings of this study have important practical implications for manufacturing enterprises in terms of how to choose reasonable governance modes to manage relational risk behaviour according to different relational risk levels to better understand the positive role of knowledge sharing in supply chain resilience.

Originality/value

The antecedent variables of knowledge sharing in previous studies are based on transaction cost theory or relational theory and have not moved beyond the original theoretical framework. This paper addresses this limitation, puts knowledge sharing in the academic context of digital technology, considers blockchain governance into the process of relational risk-knowledge sharing and defines blockchain governance, which is a novel approach in the supply chain resilience management literature.

Details

Journal of Knowledge Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 2 January 2023

Ayesha Khalid, Nosheen Fatima Warraich and Irfan Ali

The main aim of this study was to know the role of digital information and communication channels in developing citizens’ understanding regarding COVID-19 with reference to…

Abstract

Purpose

The main aim of this study was to know the role of digital information and communication channels in developing citizens’ understanding regarding COVID-19 with reference to situation awareness. Furthermore, the impact of gender, age, qualification and area of respondents on citizens' perception and comprehension of COVID-19 was also investigated.

Design/methodology/approach

This quantitative study used an online survey and received 377 usable responses. The instrument was developed with the help of literature, and it was based on two constructs (perception of the element and comprehension of the current situation) of the situational awareness (SA) model. Data were collected from Pakistani citizens through a convenient sampling technique.

Findings

It was observed that the majority of citizens used electronic media, Facebook and WhatsApp for accessing COVID-19-related information. World Health Organization website played an important role in developing citizens’ understanding. Alert messages through mobile phone and apps played role in developing citizen’s understanding regarding COVID-19 situation. They perceived that media was effective in providing social distancing techniques. Moreover, they believed that government campaigns were helpful. Findings revealed that there was no significant impact of gender, age, qualification and area on citizens' perceptions and comprehension of COVID-19 through media.

Originality/value

This study is helpful for authorities in decision-making regarding COVID-19 and also filled the literature gap as, to the best of the authors’ knowledge, no comprehensive study has been conducted regarding the SA of COVID-19.

Details

Global Knowledge, Memory and Communication, vol. 73 no. 8/9
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 12 December 2024

Kara Chan and Yuyuan Zhuo

Despite the potential of mobile health applications in reducing barriers to accessing health information and facilities, the adoption and usage of such applications were low among…

Abstract

Purpose

Despite the potential of mobile health applications in reducing barriers to accessing health information and facilities, the adoption and usage of such applications were low among low-income populations. This study aims to examine the use of mobile technology for health management and the perceived barriers of the use of mobile applications for health management among low-income working adults in Hong Kong.

Design/methodology/approach

Semi-structured interviews were conducted with 16 working adults aged 25–45 from low-income families. The interviewees were asked about their perceptions of their health, their perceptions about and use of mobile health applications and they were asked to describe their ideal mobile health management app.

Findings

Interviewees often suffer from physical pain and many face relationship difficulties. They seek out health information actively on the internet, often using a mobile phone. However, their use of wearables and health mobile applications is limited. The perceived barriers of using mobile health applications included perceived difficulties in downloading and registering, privacy concerns and a lack of awareness of the health apps available. They prefer internet searching to a dedicated app. Their ideal health applications should be video based with real-life narratives. They were concerned about the credibility of the health information provided and preferred apps that engage professional and authoritative sources.

Research limitations/implications

The study was based on a convenience sample recruited through a nonprofit organization. It has the limitation of generalizing the results for the target population. Future studies can use survey methodology to test a theoretical model linking perceived barriers and intention to use mobile health technology. Studies using experimental design can investigate perceived ease of use and perceived benefits of different mobile health app designs.

Practical implications

These findings can inform the government’s health department and health organizations in designing appropriate mobile health applications that target those with limited financial and time resources.

Originality/value

There is a lack of studies that explore perceived barriers of adoption of mobile health technology in developed societies. To the best of the authors’ knowledge, this is the one of the first qualitative studies conducted in Hong Kong among low-income working adults about their health conditions and usage of mobile health technology.

Details

International Journal of Pharmaceutical and Healthcare Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1750-6123

Keywords

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