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Trauma-informed care as a concept came out of social service and mental health practice in 2009. Since then, it has been working into librarianship and library practice, first as an approach for public libraries to apply social work principles to their outreach and support of community members. Then it was applied to a broader array of libraries such as academic institutions as they worked to improve their services and offerings for members of their community. What has not yet been addressed broadly within the field of librarianship is trauma-informed leadership as a means of supporting library staff as they grapple with burnout, low morale, and vocational awe.

Academic libraries as workplaces have multiple attributes that contribute to toxicity or low psychological safety. Organizations with a lack of transparency and trust may result in library workers experiencing burnout and a lack of engagement. Creating and supporting healthy organizational cultures with open communication, collaboration, and mutuality is the ethical responsibility of managers. In institutions where there is inherited toxicity, library leaders can practice trauma-informed leadership to support individuals and build a healthier workplace culture.

While toxicity is not unique to academic libraries, large bureaucratic and hierarchical systems can be rife with issues that undermine psychological safety and engagement. This book chapter will examine trauma-informed leadership practices as applied by two leaders in their roles at various organizations and steps for leaders to transform their environments into high functioning, productive workplaces.

This study aims to explore the challenges and opportunities of adopting Industry 4.0 technologies in Africa, specifically focusing on the automotive industries in Morocco and Nigeria. By comparing these two leading African countries in Industry 4.0 adoption, the research seeks to identify key factors influencing the implementation of smart manufacturing technologies and to provide insights into the potential benefits and challenges faced.

The research uses a multiple case study design with a quantitative approach, collecting data through structured questionnaires from 167 participants across five automotive companies in Morocco and Nigeria. Regression analysis assessed the impact of opportunities and challenges. Statistical analysis identified significant differences between the two countries.

The study reveals significant differences in the perceived challenges and benefits of Industry 4.0 adoption between Morocco and Nigeria. In Morocco, key challenges include high implementation costs and resistance to change, whereas, in Nigeria, lack of skilled workforce and high implementation costs are predominant barriers. Both countries recognize the benefits of improved productivity, better product quality and enhanced supply chain agility.

While focused on two countries and the automotive industry, the study provides valuable insights into Industry 4.0 adoption in Africa, with potential for expanded future research.

The insights provided by this study can guide policymakers in developing tailored strategies to support Industry 4.0 adoption in Africa. For organizations, understanding the specific challenges and benefits can aid in designing effective Industry 4.0 implementation plans, enhancing competitiveness and achieving sustainable growth.

By providing a comparative analysis of Morocco and Nigeria, the study offers unique insights into the specific factors influencing Industry 4.0 implementation in different African contexts with differences between North and West of Africa.

This study advances ethnocentric behaviour research by exploring its impact on individuals' work disengagement in multicultural work settings. Ethnocentrism research focused mainly on consumer ethnocentric behaviour but did not consider the role of employees’ ethnocentric behaviour in the multicultural workplace. This study aims to address this gap by utilizing social identity theory. The authors propose that ethnocentric behaviour has an impact on employee work disengagement and also affects social undermining and workplace conflict as an outcome.

This study used cross-sectional data (N = 326) collected from employees working for Chinese multinational firms in Bangladesh. The authors used Likert-type scale to collect data. To check the hypothesis, the authors employed Hayes' PROCESS macro 4.0v.

The authors found that employee ethnocentric behaviour positively impacts workers' work disengagement. Ethnocentric behaviour positively affects social undermining and workplace conflict, whereas social undermining and workplace conflict partially mediate the indirect effects of ethnocentrism on work disengagement. The authors also found that core self-evaluation (CSE) weakens the indirect impact of ethnocentrism on work disengagement through social undermining and workplace conflict.

The authors recommend that organizations recruit employees with positive CSE and provide cultural sensitivity training to reduce ethnocentrism in the culturally diverse workplace.

This study is a unique effort to examine the influence of employees’ ethnocentric conduct by employing social identity theory in the emerging economy subsidiaries of multinational businesses operating in developing countries. This study also addressed the moderating effect of employees' CSE. This adds a unique dimension to ethnocentrism and employee work disengagement research. The authors have also discussed the future research avenue, theoretical and practical implications in detail.

The article analyzes the effects of using management information and knowledge conversion by socialization in process innovation.

A survey was conducted with 133 managers of Brazilian firms that received tax subsidies to develop technological innovation. For data analysis, structural equation modeling was used.

Results show that the use of management information to score keeping and focusing organizational attention triggered higher levels of process innovation. In contrast, improving understanding and improving organizational learning did not show statistical significance, suggesting that these do not have the potential to influence directly process innovation. It was also found that managers’ skill to convert knowledge by socialization precedes process innovation. Furthermore, mediating effect of knowledge conversion by socialization between the use of management information and process innovation was statistically significant only in improving organizational learning.

The finding that the use of management information for score keeping, focusing organizational attention directly and improving organizational learning indirectly reflects in higher levels of innovation can be used as part of the strategy and support organization’s management in process innovation. Furthermore, the organization can emphasize on knowledge conversion by socialization, both explicit and tacit knowledge, to leverage process innovation.

The study addresses recent calls to understand the potential of managers’ skills to convert knowledge through socialization. Evidence shows that, by socializing knowledge, managers expand and disseminate the organization’s tacit knowledge, which can stimulate process innovation. It also adds to the debate about which uses of information managers should emphasize to promote process innovation.

Drawing on signalling and impression management theories, this study aims to examine a bidirectional association between managerial tone in earnings conference calls and financial performance.

The sample includes non-financial firms listed in the FTSE 350 index during the period 2010–2015. Managerial tone was measured using positive and negative keywords based on the Loughran-McDonald Sentiment Word Lists, while return on assets was used as a proxy for firms’ financial performance.

The findings indicate that current financial performance positively affects the managerial tone in earnings conference calls. Likewise, the results also show that there is a positive relationship between managerial tone in earnings conference calls and firms’ future financial performance.

The results have important implications for top management to use more virtual communication media (i.e. earnings conference calls) to continue managing their relationships with financial stakeholders and helping them better understand financial performance, especially in countries where holding such calls is not yet part of firms’ policy.

To the best of the authors’ knowledge, this is one of the first studies that explore the relationship between managerial tone in earnings conference calls and financial performance. Overall, this study contributes to managerial tone literature and holds significant theoretical and practical implications.

The present paper offers a literature review on the application of institutional theory in the context of small and medium-sized enterprises (SMEs). The study aims to synthesize existing research on how institutional factors, both formal and informal, shape the strategic behaviors of SMEs through the lens of new institutionalism and its three strands – rational-action neoinstitutionalism (RAN), social-constructionist neoinstitutionalism (SCN) and mediated-conflict neoinstitutionalism (MCN). It also identifies critical gaps and proposes avenues for future research.

Employing the B-SLR’s multi-method framework, this study integrates bibliometric analysis and a systematic literature review. The analysis examines 202 articles, categorizing them into four key research clusters related to the application of institutional theory to SMEs.

The literature on SMEs and institutional theory is framed around the following clusters: (1) institutional theory and innovation in SMEs, (2) institutional theory and the environmental sustainability of SMEs, (3) institutional theory and the internationalization of SMEs and (4) institutional theory and SME strategies in emerging markets.

This study represents the first literature review applying institutional theory to SMEs, offering a framework for understanding how institutional factors influence SME strategic decisions. The paper also identifies research gaps, proposing directions for future studies within each of the four clusters and contributes to bridging the fragmented research on SMEs and institutional theory.

This paper aims to investigate the entrepreneurial behaviours exhibited by commercial smallholder farmers in Zimbabwe, focusing on their socio-economic characteristics, and considers their implication for outcomes of livelihood resilience in a resource-constrained and turbulent rural context.

The study used survey data collected from 430 smallholder farmers in Masvingo province, Zimbabwe. Using a two-step cluster analysis, the study constructed a typology of farmers based on their entrepreneurial behaviour and socio-economic characteristics.

The results revealed that commercial smallholder farmers are heterogeneous in terms of their entrepreneurial behaviours. Four clusters were identified: non-entrepreneurial, goal-driven, means-driven and ambidextrous. Beyond their entrepreneurial behaviours, these clusters significantly differ in the socio-economic characterises (gender, age, education levels, farm size, proximity to the market and social connection) and farm performance (seasonal sales per hectare and farm income per hectare).

The typology framework relating farmers’ entrepreneurial behaviours to their socio-economic characteristics and business performance is important to tailor and therefore improve the effectiveness of farmer entrepreneurship programmes and policies. In particular, tailoring farmer entrepreneurship education is crucial to distribute land, finance and market resources in purposive ways to promote a combination of smallholder farmers’ effectual and causal behaviours at an early stage of their farm ventures.

Researchers still know little about which farmers’ behaviours are entrepreneurial and how these behaviours manifest in action during their commercial farm activities. This research leverages effectuation and causation theory to unveil previously overlooked distinctions on farmers’ entrepreneurial behaviours, thereby enhancing a more grounded understanding of farmer entrepreneurship in a resource-constrained context.

This study examines the impact of firm-level climate risk exposure (FCRE) on firm stock liquidity by using a sample of Indian-listed firms from the financial years 2003–2004 to 2022–2023. Further, it endeavors to investigate the moderating role of environmental, social and governance (ESG) disclosure in this relationship.

A novel text-based FCRE metric is introduced using a sophisticated Word2Vec model through a Python-generated algorithm for each firm and year based on the management discussions and analysis (MD&A) reports. The panel fixed effect model is used to study how FCRE affects stock liquidity.

The result shows that FCRE negatively affects firms’ stock liquidity, and the effect remains robust after addressing endogeneity concerns. In addition, we find that a high ESG disclosure rating significantly moderated the adverse effect of FCRE. Furthermore, our analysis reveals that investor sentiment, information quality, corporate life cycle and institutional holdings moderate the impact of FCRE on liquidity.

The study offers valuable insights for investors, managers and policymakers on integrating climate risk into investment strategies, improving corporate climate governance and shaping policies that incentivize sustainable corporate behavior.

To the best of our knowledge, this study is an early study to explore the relationship between firm-specific climate risk exposure and stock liquidity using advanced machine learning techniques. It contributes to the existing literature by illustrating how climate risk can lead to adverse market reactions while highlighting the critical roles of corporate ESG practices, investor sentiment and disclosure quality in influencing this relationship.

With an increasing array of new technologies and devices emerging as novel approaches to museum narratives, scholars are intrigued by the narrative effect they produce. Within this context, this study aims to conduct a quantitative case study on the influencing mechanisms among technology embodiment, technology attachment, museum narrative effect and perceived museum image based on embodied cognitive theory (ECT).

By introducing the Opium War Museum, Dongguan City, Guangdong Province, China, as an empirical case study, the authors collected data, through questionnaires, from 425 visitors who had experienced virtual reality (VR) technology in the museum. The data was then analyzed by using the maximum likelihood estimate for structural equation modeling.

Technology embodiment and technology attachment have significant positive correlations with the museum narrative effect. Technology attachment provides a partial mediating effect between technology embodiment and the museum narrative effect. The perceived museum image moderates such mediating effects of technology attachment.

This study brings the emerging idea of developing visitor experiences with VR through expanding the applications of ECT in the museum scenario. First, the authors identified the underlying interaction patterns between various factors that influence the museum narrative effect. Second, the authors verified that technology can optimize the museum narrative effect and help the creative transformation of cultural relics and culture. This study also provides practical recommendations to improve the technological service experience and strengthen the “audience-centric” management concept of museums

随着越来越多的新技术和设备作为博物馆新颖的叙事方法出现, 学者们对它们产生的叙事效果感到兴趣。在这一背景下, 我们基于具身认知理论对技术具身感、技术依恋、博物馆叙事效果和感知博物馆形象之间的影响机制进行了定量案例研究。

通过引入中国广东省东莞市鸦片战争博物馆作为实证案例研究, 我们从体验了博物馆VR技术的425名参观者中收集了问卷数据。然后, 我们使用极大似然法估计结构方程模型对数据进行了分析。

(1) 技术具身感和技术依恋与博物馆叙事效果存在显著正相关关系。 (2) 技术依恋在技术具身感与博物馆叙事效果之间起到了部分中介作用。 (3) 感知博物馆形象调节了技术依恋的上述中介效应。

本研究通过扩展具身认知理论在博物馆场景中的应用, 提出了利用VR优化访客体验的新兴理念。首先, 我们识别了影响博物馆叙事效果的各种因素之间的潜在互动模式。其次, 我们验证了技术可以优化博物馆叙事效果, 并有利于文物和文化的创造性转化。本研究还提出了实际建议, 以改善技术服务体验, 并加强博物馆“以观众为中心”的管理理念。