Francis Kamewor Tetteh, Bright Nyamekye, John Attah, Kwaku Kyei Gyamerah and Makafui R. Agboyi
While big data analytics can spur innovation among firms, it is unclear whether it can effectively drive value creation, value proposition, value delivery and value capture to…
Abstract
Purpose
While big data analytics can spur innovation among firms, it is unclear whether it can effectively drive value creation, value proposition, value delivery and value capture to deal with disruptions and the ever-changing demands of customers. This study therefore aims to examine how value creation, value proposition, value delivery and value capture can be improved through big data analytics capability (BDAC). This study advances the discourse by investigating how the market environment and strategic orientations play significant but little-studied roles in enhancing or lessening BDAC’s impact on business model innovation (BMI).
Design/methodology/approach
Drawing on dynamic capability and contingency perspectives, a model of five hypotheses was developed and validated using survey data from 208 managers of manufacturing firms in Ghana. Covariance-based structural equation modeling was used for the analysis.
Findings
The findings revealed that BDAC and strategic orientation (market and learning) directly influence the dimensions of BMI (value creation, value proposition, value delivery and value capture). The findings further showed that strategic orientations partially mediate the BDAC–BMI link. The authors also noted that the BDAC–BMI link is amplified at high levels of market dynamism.
Practical implications
The findings suggest that investing in BDA alone may not be sufficient to drive superior business model innovation. However, market orientation and continuous learning are crucial to fully realizing BDAC’s full potential in enabling value creation, value proposition, value delivery and value capture, especially in a dynamic market environment.
Originality/value
This study contributes to existing BMI literature by being the first to examine how BDAC facilitates value creation, value proposition, value delivery and value capture in developing countries. This paper also advances BM literature by theorizing and validating important but rarely studied roles of strategic orientations and market dynamism. Thus, this paper extends the understanding of the conditions and mechanisms through which the effect of BDAC on value creation, value proposition, value delivery and value capture can be optimized.
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It Nguyen Van, Anna Kotaskova, Alberto Ferraris and Thanh Tiep Le
This study investigates the impact of human capital (managers' capital, employees' capital) and orientation (market orientation, entrepreneurial orientation) for accelerating the…
Abstract
Purpose
This study investigates the impact of human capital (managers' capital, employees' capital) and orientation (market orientation, entrepreneurial orientation) for accelerating the digitalization process and improving the firm performance. It also studies the role of supply chains as both direct and indirect mediators of the correlation between digitalization and business performance.
Design/methodology/approach
This article aims to develop an empirical study using a random sampling technique and survey data collected from 368 managers and owners of different food enterprises in Vietnam. The study adopted a methodological approach quantitatively. Analysis of the relationships and confirmatory factors was performed using structural equation modeling (SEM), a technique to evaluate the proposed relationships.
Findings
In line with expectations, the findings emphasize the impact of human capital (managers' capital, employees' capital) and orientation (market orientation, entrepreneurial orientation) for accelerating the digitalization process and the role of supply chains as both direct and indirect mediators of the correlation between digitalization and improving the firm performance, in the context of emerging markets.
Originality/value
This is an important investigation, according to the authors' knowledge, regarding the role of developing human capital (managers' capital, employees' capital) and orientation (market orientation, entrepreneurial orientation) as a key strategy for accelerating the digitalization process and improving the firm performance. Further, the study's novelty reinforces the role of supply chains as both direct and indirect mediators of the correlation between digitalization and business performance in the Vietnamese food companies, where a market economy is emerging.
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Ya-Yuan Chang, Ching-Chan Cheng, Ming-Chun Tsai and Pei-Wen Xie
This study integrated the service gap of the PZB model, hidden importance and Taguchi’s quality engineering to develop a new two-dimensional strategic matrix, the Hidden…
Abstract
Purpose
This study integrated the service gap of the PZB model, hidden importance and Taguchi’s quality engineering to develop a new two-dimensional strategic matrix, the Hidden Importance and Relative Quality Performance (HI-RQP) model. The HI-RQP model was then used to determine the managerial implications and improvement direction of memorable dining experience (MDE) attributes of Michelin-starred restaurants (MSRs).
Design/methodology/approach
This study collected 619 MDE questionnaires from customers of seven MSRs.
Findings
The results reveal that the HI-RQP model comprises four quadrants. Professional and high-quality service, carefully prepared dishes, restaurant style and customer-oriented service attitude are competitive advantages that should be maintained. Conversely, taste and freshness that exceed customers’ expectations and provide extra services to customers are MDE attributes that require urgent improvement.
Originality/value
Besides contributing practically to the enhancement of MDE in MSRs, the findings facilitate a more plausible identification of MDE attributes by integrating various theories into the HI-RQP model.
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Carmen Valor, Raquel Redondo and Isabel Carrero
The implementation of sustainable corporate policies and practices requires that employees engage in green behavior. Understanding the drivers of employee green behavior (EGB) is…
Abstract
Purpose
The implementation of sustainable corporate policies and practices requires that employees engage in green behavior. Understanding the drivers of employee green behavior (EGB) is a fundamental research question. This paper aims to extend the scholarship on the micro-foundations of EGB by examining workplace greenery as an antecedent of EGB.
Design/methodology/approach
Drawing from theories in environmental psychology (biophilic design, well-being and nature relatedness [NR]), the paper studies the mediating role of well-being and the moderating role of employee nature-relatedness in a three-wave panel study, conducted nine months apart in a sample of white-collar workers.
Findings
Workplace greenery influences the green behavior of employees; whereas the effect is direct for employees with low NR, for employees high in this trait the effect is mediated by well-being.
Practical implications
Workplace greenery emerges as a practical environmental cue that contributes to achieving the environmental goals of the company reducing its environmental impact. Organizations may consider investing in creating greener workspaces as it implies a double dividend: for employees with stronger environmental identities, these plants enhance well-being and indirectly foster green behavior, but it will encourage green behavior in employees without such an identity.
Social implications
The insights provided about the complex interplay between workplace greenery, NR, well-being and environmental behavior can guide the development of targeted and more strategic workplace interventions that foster greener and happier employees and organizations.
Originality/value
This study contributes to the micro-foundations of EGB in three ways. First, it reveals that workplace greenery, an under-researched organizational factor, may be used as a cultural artifact to promote green behavior among employees. Second, it enriches the authors’ understanding of the psychological mechanisms leading to EGB. Finally, it expands on the individual determinants of EGB, underscoring the importance of considering NR in green human resource management.
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Cherry T. Y. Cheung, Peggy M. L. Ng, On-Ting Lo and Sammi Keung
This research aims to examine the interplay between social media engagement, motivation and materialistic values on purchase intention towards luxury fashion brands among young…
Abstract
Purpose
This research aims to examine the interplay between social media engagement, motivation and materialistic values on purchase intention towards luxury fashion brands among young Chinese consumers in Hong Kong. The study explores three key areas: the correlation between social media engagement and luxury purchase intention, the motivational factors that influence this relationship and the role of materialistic values within this context.
Design/methodology/approach
The study employs a moderated mediation analysis approach to explore these relationships. A cross-sectional online survey was completed by 226 young Chinese respondents (aged 18–35) in Hong Kong. The survey aimed to measure the participants’ engagement with luxury fashion brands’ social media (predictor), materialistic values (moderator), intention to purchase luxury items (outcome) and their motivation regulation (mediator).
Findings
The study reveals a moderated mediation model. It indicates that consumers’ autonomous motivation, specifically intrinsic and identified regulation, acts as a mediator between social media engagement and luxury purchase intention. Interestingly, social media engagement has a more profound influence on the intrinsic motivation to purchase luxury items among consumers with less materialistic values.
Originality/value
This study pioneers in explaining luxury purchase intention in relation to social media engagement, autonomous motivation and materialism among young Chinese consumers in Hong Kong. Further, it highlights that by engaging in social media, non-materialistic consumers’ intrinsic motivation toward purchasing luxury goods can mirror that of their materialistic counterparts.
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Nguyen Thanh Dong, Cao Thi Mien Thuy, Nguyen Vinh Khuong and Anh Huu Tuan Le
Drawing from agency and comprehension theories, this paper aims to examine the influence of annual report readability (ARR) on financial reporting quality (FRQ), with a focus on…
Abstract
Purpose
Drawing from agency and comprehension theories, this paper aims to examine the influence of annual report readability (ARR) on financial reporting quality (FRQ), with a focus on how information asymmetry moderates this relationship.
Design/methodology/approach
The study uses a sample of 467 listed firms in Vietnam from 2015 to 2021. To analyze the relationship between ARR and FRQ, this paper employs a Generalized Method of Moments (GMM) regression, incorporating information asymmetry as a moderating factor.
Findings
The research findings show that ARR has a positive and significant impact on the FRQ of Vietnamese-listed firms. This paper also finds that information asymmetry significantly and partially moderates the relationship between ARR and FRQ. Specifically, ARR can help alleviate the level of information asymmetry and contributes to improved FRQ.
Practical implications
From a practical perspective, this paper provides empirical evidence for managers, investors and related government departments to evaluate the effects of ARR and offers regulators a method to help improve the transparency of the stock market. More importantly, the results of this study have reference value for scholars and practitioners in developing countries like Vietnam.
Originality/value
From a theoretical perspective, our study adds to the growing literature on ARR, expands the scope of ARR research, elaborates on relevant economic consequences of ARR and complements the literature on the determinants of FRQ.
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Toan Khanh Tran Pham and Thuan Minh Tu
Little study has focused on diversity-oriented leadership in the context of public organizations. Thus, this study aims to investigate how diversity-oriented leadership impacts…
Abstract
Purpose
Little study has focused on diversity-oriented leadership in the context of public organizations. Thus, this study aims to investigate how diversity-oriented leadership impacts knowledge sharing through transparent internal communication. In addition, this study also explores the moderating role of internal social network use in the proposed model.
Design/methodology/approach
Data were collected from 422 public servants working in wards (grassroot-level government) in Vietnam. Partial least squares structural equation modeling was used to test the research hypotheses.
Findings
Empirical findings indicate that diversity-oriented leadership positively impacts knowledge sharing through the mediating mechanism of transparent internal communication. Moreover, internal social network use moderates the nexus between diversity-oriented leadership and knowledge sharing.
Practical implications
The findings suggest that public managers can promote knowledge-sharing behaviors among employees by building diversity-oriented leadership and enhancing transparent internal communication. Moreover, public managers should encourage employees to use internal social network.
Originality/value
This inquiry advances the understanding of knowledge sharing in public organizations via the predictive role of diversity-oriented leadership and the mediating mechanism of transparent internal communication. Moreover, this study is among the pioneering studies investigating the moderating role of internal social network use.
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Timothy Manyise, Domenico Dentoni and Jacques Trienekens
This paper aims to investigate the entrepreneurial behaviours exhibited by commercial smallholder farmers in Zimbabwe, focusing on their socio-economic characteristics, and…
Abstract
Purpose
This paper aims to investigate the entrepreneurial behaviours exhibited by commercial smallholder farmers in Zimbabwe, focusing on their socio-economic characteristics, and considers their implication for outcomes of livelihood resilience in a resource-constrained and turbulent rural context.
Design/methodology/approach
The study used survey data collected from 430 smallholder farmers in Masvingo province, Zimbabwe. Using a two-step cluster analysis, the study constructed a typology of farmers based on their entrepreneurial behaviour and socio-economic characteristics.
Findings
The results revealed that commercial smallholder farmers are heterogeneous in terms of their entrepreneurial behaviours. Four clusters were identified: non-entrepreneurial, goal-driven, means-driven and ambidextrous. Beyond their entrepreneurial behaviours, these clusters significantly differ in the socio-economic characterises (gender, age, education levels, farm size, proximity to the market and social connection) and farm performance (seasonal sales per hectare and farm income per hectare).
Research limitations/implications
The typology framework relating farmers’ entrepreneurial behaviours to their socio-economic characteristics and business performance is important to tailor and therefore improve the effectiveness of farmer entrepreneurship programmes and policies. In particular, tailoring farmer entrepreneurship education is crucial to distribute land, finance and market resources in purposive ways to promote a combination of smallholder farmers’ effectual and causal behaviours at an early stage of their farm ventures.
Originality/value
Researchers still know little about which farmers’ behaviours are entrepreneurial and how these behaviours manifest in action during their commercial farm activities. This research leverages effectuation and causation theory to unveil previously overlooked distinctions on farmers’ entrepreneurial behaviours, thereby enhancing a more grounded understanding of farmer entrepreneurship in a resource-constrained context.
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Kumbirai Mabwe, Nasir Aminu, Stanislav Hristov Ivanov and Diyan Dimov
This study aims to investigate the relevance, accuracy, specificity and justification of investment recommendations of generative artificial intelligence (GenAI) chatbots for…
Abstract
Purpose
This study aims to investigate the relevance, accuracy, specificity and justification of investment recommendations of generative artificial intelligence (GenAI) chatbots for different investment capitals and countries (UK and Bulgaria).
Design/methodology/approach
A two-stage mixed methods approach was used. Prompts were queried into OpenAI’s ChatGPT, Microsoft Bing and Google Bard (now Gemini). Finance and investment practitioners and finance and investment lecturers assessed the chatbots’ recommendations through an online questionnaire using a five-point Likert scale. The Chi-squared test, Wilcoxon-signed ranks test, Mann–Whitney U test and Friedman test were used for data analysis to compare GenAIs’ recommendations for the UK and Bulgaria across different amounts of investment capital and to assess the consistency of the chatbots.
Findings
GenAI chatbots’ responses were found to perform medium-to-high in terms of relevance, accuracy, specificity and justification. For the UK sample, the amount of investment had a marginal effect but prompt timing had an interesting impact. Unlike the British sample, the GenAI application, prompt timing and investment amount did not significantly influence the Bulgarian respondents’ evaluations. While the mean responses of the British sample were slightly higher, these differences were not statistically significant, indicating that ChatGPT, Bing and Bard performed similarly in both the UK and Bulgaria.
Originality/value
The study assesses the relevance, accuracy, specificity and justification of GenAI chatbots’ investment recommendations for two different periods, investment amounts and countries.
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Carlos Arturo Hoyos-Vallejo, Nelson Geovany Carrión Bósquez and Iván Veas González
This study aimed to determine whether the dimensions of the theory of consumption values (TCV), analyzed collectively or individually, influence the attitudes of millennials who…
Abstract
Purpose
This study aimed to determine whether the dimensions of the theory of consumption values (TCV), analyzed collectively or individually, influence the attitudes of millennials who intend to purchase organic products.
Design/methodology/approach
The research was quantitative, with a correlational scope and a cross-sectional design, conducted on 509 Peruvian millennials. A questionnaire consisting of 23 questions was administered, with responses quantified using a five-point Likert scale. The results were processed through exploratory factor analysis, confirmatory factor analysis and structural equation modeling using the Statistical Package for Social Sciences (SPSS) 24 and AMOS 24.
Findings
The study highlights that environmental attitudes (EAs) are a direct determinant of the purchase intentions for organic products. However, these attitudes are not equally shaped by all the dimensions of the TCV. It demonstrates that functional and social values contribute to the formation of EAs in Peruvian millennials, while emotional, conditional and epistemic values do not. These findings contribute to the body of knowledge by revealing that values most influence the decision-making process of organic product consumers and provide valuable information to improve decision-making for companies that produce and market these products.
Originality/value
The study confirmed that consumption values, considered as a second-order variable or as a single construct, do not influence the attitudes of millennials who intend to purchase organic products. This finding underscores the importance of measuring these dimensions independently.
Propósito
Este estudio tuvo como objetivo determinar si las dimensiones de la Teoría de los Valores de Consumo, analizadas colectivamente o individualmente, influyen en las actitudes de los millennials que tienen la intención de comprar productos orgánicos.
Diseño/metodología/enfoque
La investigación fue cuantitativa, con un alcance correlacional y un diseño transversal, realizada en 509 millennials Peruanos. Se administró un cuestionario compuesto por 23 preguntas, con respuestas cuantificadas utilizando una escala Likert de cinco puntos. Los resultados se procesaron mediante Análisis Factorial Exploratorio, Análisis Factorial Confirmatorio y Modelos de Ecuaciones Estructurales utilizando el Paquete Estadístico para Ciencias Sociales (SPSS) 24 years AMOS 24.
Hallazgos
El estudio pone en evidencia que las actitudes ambientales son un condicionante directo de las intenciones de compra de productos orgánicos. Sin embargo, estas actitudes no son moldeadas de manera equitativa por todas las dimensiones de la Teoría de Valores de consumo. Demostrando de esta manera que, los valores funcionales y valores sociales contribuyen a la formación de la actitud ambiental en los millennials peruanos, mientras que los valores emocionales, condicionales y epistémicos no lo hacen. Estos hallazgos contribuyen al campo del conocimiento, revelando los valores que mayormente influyen dentro de la toma de decisiones de los consumidores de productos orgánicos y a su vez aporta información valiosa para mejorar la toma de decisiones para la empresas productoras y comercializadoras de este tipo de productos.
Originalidad/valor
El estudio confirmó que los valores de consumo, ya sea considerados como una variable de segundo orden o como un constructo único, no influyen en las actitudes de los millennials que tienen la intención de comprar productos orgánicos. Este hallazgo subraya la importancia de medir estas dimensiones de manera independiente.