Chengli Shu and Keeratinun Srimuang
Despite wide awareness of the importance of digital transformation (DT) for emerging market firms, we have limited understanding of the drivers, the process or the outcomes of DT…
Abstract
Purpose
Despite wide awareness of the importance of digital transformation (DT) for emerging market firms, we have limited understanding of the drivers, the process or the outcomes of DT in emerging market firms.
Design/methodology/approach
We conducted a qualitative study on 24 case companies in Thailand and embraced thematic analysis to generate our research findings.
Findings
The framework shows that the DT process in emerging market firms proceeds over three stages—market-opportunity sensing, digital technology acquisition and leading DT—which are driven by technological dynamism, business ties and institutional support. Once DT is successfully implemented, emerging market firms can improve their operational efficiency, customer relationship management, business model innovation and human resources management.
Originality/value
This study thus contributes to the DT literature by offering a three-stage model of DT and identifying important antecedents and consequences of DT, which together specify how emerging market firms transform themselves digitally.
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Omid Soleymanzadeh and Bahman Hajipour
This paper aims to study the bibliometric analysis of resource orchestration research in management and businessareas.
Abstract
Purpose
This paper aims to study the bibliometric analysis of resource orchestration research in management and businessareas.
Design/methodology/approach
The research method is based on a three-step protocol of dataset setting, dataset refining and analyzing the data. First, the 202 published articles in the resource orchestration field were collected from the Web of Science database. Second, the document information was refined. Finally, we used the bibliometric analysis toolbox to investigate the documents. Also, bibliometric analysis in this research has been conducted using VOSviewer and SPSS software.
Findings
The findings of this research examined the evolution of the resource orchestration theory. Also, this paper has identified five major themes in this field: resource orchestration for entrepreneurship and innovation, orchestrating supply chain, orchestrating information technology resources, orchestrating intangible resources and the role of resource orchestration in small firm performance. Finally, emerging trends in the resource orchestration area include sustainable development, innovation and information technology.
Originality/value
This paper is the first to use bibliometric analysis to examine resource orchestration theory. Accordingly, this research contributes to the resource orchestration area through the theoretical evolution, underlying streams of research and emerging themes in research topics and methodologies.
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Bingzi Jin, Xiaojie Xu and Yun Zhang
Predicting commodity futures trading volumes represents an important matter to policymakers and a wide spectrum of market participants. The purpose of this study is to concentrate…
Abstract
Purpose
Predicting commodity futures trading volumes represents an important matter to policymakers and a wide spectrum of market participants. The purpose of this study is to concentrate on the energy sector and explore the trading volume prediction issue for the thermal coal futures traded in Zhengzhou Commodity Exchange in China with daily data spanning January 2016–December 2020.
Design/methodology/approach
The nonlinear autoregressive neural network is adopted for this purpose and prediction performance is examined based upon a variety of settings over algorithms for model estimations, numbers of hidden neurons and delays and ratios for splitting the trading volume series into training, validation and testing phases.
Findings
A relatively simple model setting is arrived at that leads to predictions of good accuracy and stabilities and maintains small prediction errors up to the 99.273th quantile of the observed trading volume.
Originality/value
The results could, on one hand, serve as standalone technical trading volume predictions. They could, on the other hand, be combined with different (fundamental) prediction results for forming perspectives of trading trends and carrying out policy analysis.
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Ruolin Ding, Xiayu Chen, Shaobo Wei and Jiawen Wang
Live streaming e-commerce, which integrates real-time video interaction with online shopping, has quickly become a popular sales channel. It not only allows for immediate feedback…
Abstract
Purpose
Live streaming e-commerce, which integrates real-time video interaction with online shopping, has quickly become a popular sales channel. It not only allows for immediate feedback but also builds a sense of trust and connection between streamers and consumers. Drawing on the elaboration likelihood model (ELM), we investigate how central and peripheral route factors affect consumers’ trust building and purchase intentions. Additionally, we identify consumer involvement as a key moderator affecting the relationship between central route factors and trust in product as well as the relationship between peripheral route factors and trust in streamer.
Design/methodology/approach
To test the research model, we collected data from 423 consumers on TaoBao Live.
Findings
The findings show that information completeness, accuracy and currency positively affect trust in the product, while perceived physical characteristic similarity, streamer humor attractiveness and passion attractiveness positively affect trust in the streamer. Trust in the streamer positively influences trust in the product, which subsequently impacts purchase intention. Moreover, involvement moderates the effects of information accuracy, currency, perceived physical characteristic similarity and passion attractiveness on trust.
Originality/value
First, we examine the direct influence of product- and streamer-related cues on consumer trust and purchase intention through distinct pathways. Second, we adopt ELM to explain the process of consumer trust building by investigating how central and peripheral route factors influence purchase intention through consumer trust in live streaming settings. Third, we incorporate involvement as a crucial moderator, shedding light on the boundary conditions of trust building in live streaming e-commerce.
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Kadir Yildiz, Halil Erdem Akoğlu, Esra Emir, Salvador Angosto and Jerónimo García-Fernández
The impact of technological transformations in all sectors is undeniably significant, especially in fitness family business. The aim is to examine the digital transformation…
Abstract
Purpose
The impact of technological transformations in all sectors is undeniably significant, especially in fitness family business. The aim is to examine the digital transformation perceptions of fitness centre employees and the effects of perceived empowerment on their job performance in family business in Turkey.
Design/methodology/approach
The sample was 334 fitness centre employees. Four variables were evaluated (digital transformation, meaning competence, self-determination and job performance), and PLS-SEM was used.
Findings
The digital transformation process in the fitness sector can be considered as an important factor in terms of creating new business ventures. Our results showed that digital transformation perceived by family business employees had a significantly influence on the meaning competence of the employees. Also, the meaning competence of employees was a mediator between the digital transformation and job performance.
Practical implications
Managers of family businesses must take into account that an appropriate digital transformation of their products and/or services has an impact on the meaning competence of their employees. Thus, through increased competence in employee performance, the digitization of family business fitness will lead to higher employee performance and productivity.
Originality/value
This study innovates by linking digital transformation as a factor influencing the coach's own motivation and self-perceived competence in the use of technology to their job performance.
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Sheila Namagembe and Shamim Nantumbwe
Environmental emissions are increasing in the urban areas. Much of the emissions arise from public procurement activities given that public sector firms are major customers to…
Abstract
Purpose
Environmental emissions are increasing in the urban areas. Much of the emissions arise from public procurement activities given that public sector firms are major customers to many supplying firms. Given the tremendous contribution, this study aims to examine the adoption of environmentally friendly urban freight logistics practices among public sector firms through assessing the impact of urban environmental governance, government environmental communication and organizational environmental governance.
Design/methodology/approach
Data for the study were collected in a single time period from central procuring and disposing entities (public sector firms) in the urban areas. A sample of 105 public sector firms in were used. One procurement officer and one member of the contracts committee were the key informants in the study. AMOS SPSS version 26 was used to obtain the results for the structural model and measurement model, respectively.
Findings
The findings indicate that the adoption of environmentally friendly urban freight logistics practices among public sector firms is significantly influenced by government environmental communication, organizational environmental governance and urban environmental governance. Urban environmental governance significantly influences organizational environmental governance. Urban environmental governance fully mediates the relationship between government environmental communication and public sector firms’ adoption of environmentally friendly urban freight logistics practices. Also, urban environmental governance and organizational environmental governance mediate the relationship between government environmental communication and adoption of environmentally friendly urban freight logistics practices.
Research limitations/implications
This study examined the adoption of environmentally friendly urban freight logistics practices among public sector firms. However, the study was conducted in a public procurement setting rather than a private sector procurement setting. Also, the study examined the impact of government environmental communication on public sector firms’ adoption of environmentally friendly urban freight logistics practices ignoring the impact of internal communications made within the public sector firms on environmental issues.
Originality/value
This study examined the adoption of environmentally friendly urban freight logistics practices among public sector firms. Freight logistics in public sector procurement has not been given significant attention in earlier research. Emphasis is placed on sustainable public sector procurement ignoring other aspects that would help curb environmental emissions that may arise during and after the delivery of public procurement requirements.
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Puneett Bhatnagr, Anupama Rajesh and Richa Misra
This study aims to analyse and understand customer sentiments and perceptions from neobanking mobile applications by using advanced machine learning and text mining techniques.
Abstract
Purpose
This study aims to analyse and understand customer sentiments and perceptions from neobanking mobile applications by using advanced machine learning and text mining techniques.
Design/methodology/approach
This study explores a substantial large data set of 330,399 user reviews available in the form of unstructured textual data from neobanking mobile applications. This study is aimed to extract meaningful patterns, topics, sentiments and themes from the data.
Findings
The results show that the success of neobanking mobile applications depends on user experience, security features, personalised services and technological innovation.
Research limitations/implications
This study is limited to textual resources available in the public domain, and hence may not present the entire range of user experiences. Further studies should incorporate a wider range of data sources and investigate the impact of regional disparities on user preferences.
Practical implications
This study provides actionable ideas for neobanking service providers, enabling them to improve service quality and mobile application user experience by integrating customer input and the latest trends. These results can offer important inputs to the process of user interaction design, implementation of new features and customer support services.
Originality/value
This study uses text mining approaches to analyse neobanking mobile applications, which further contribute to the growing literature on digital banking and FinTech. This study offers a unique view of consumer behaviour and preferences in the realm of digital banking, which will add to the literature on the quality of service concerning mobile applications.
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Chiara Bartoli, Angelo Baccelloni, Alessio Di Leo and Alberto Mattiacci
This study explores luxury wine hospitality by considering (1) physical activities and (2) activities created by integrating the physical domain with digital technology. In doing…
Abstract
Purpose
This study explores luxury wine hospitality by considering (1) physical activities and (2) activities created by integrating the physical domain with digital technology. In doing so, it aims to identify the different types of wine tourism-related luxury experiences and build a framework for interpreting hybrid luxury experiences in wine hospitality in the digital era.
Design/methodology/approach
An explorative mixed-methods approach was adopted to investigate types of luxury wine hospitality using cluster analysis and in-depth interviews with producers of wines with controlled and guaranteed designation of origin in Italy’s Sangiovese area.
Findings
This study presents a framework for understanding hybrid digital and physical experiences in wine hospitality by examining the core components of luxury experiences. We identify six types of luxury experiences in wine hospitality that combine a physical experiential component with varying degrees of integration with digital technologies.
Practical implications
Our findings (1) provide wine businesses operating in hospitality within the luxury segment with a useful tool for optimising the integration of digital technology into physical experiences to add value to visitors’ activities and (2) highlight the importance of digital skills for wineries that organise luxury experiences.
Originality/value
This study systematises the integration of digital technologies into physical activities related to wine hospitality. It presents a hybrid physical–digital analytical framework that adopts an experiential outline of the strategic design of wine hospitality businesses.
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Abstract
Purpose
Prefabricated building projects (PBPs) require multiple stakeholder collaboration due to the strong linkages between the design, production and installment of the precast components. Current contractual governance fails to foster a trusting environment for stakeholder collaboration, leading to conflicts of interest, cost overrun and delays in project schedules. Previous studies revealed that terminating shortcomings in contractual governance can be mitigated by implementing relational governance mechanisms. This study aims to explore the configurational effects of contractual and relational governance mechanisms on stakeholder collaboration in PBPs and identifies the practical configurational conditions to achieve high stakeholder collaboration.
Design/methodology/approach
Data were collected from 39 experts through semi-structured interviews and analyzed to explore the configuration effects on stakeholder collaboration in PBPs through fuzzy-set qualitative comparative analysis (fsQCA).
Findings
Our study reveals that stakeholder collaboration requires configurational conditions of multiple governance elements (i.e. historical working experience and risk-sharing, reward, selection, authorization, trust, commitment and communication mechanisms). Four equivalent configurational strategies were identified for achieving high stakeholder collaboration in PBPs. These included three configurational strategies dominated by relational governance mechanisms and one configurational strategy complementary to contractual and relational governance mechanisms. The configurations dominated by relational governance mechanisms were developed with communication mechanisms and historical working experiences as core conditions; the configurational strategy with complementary contractual and relational governance mechanisms was centered on risk-sharing, reward and trust mechanisms as core conditions.
Originality/value
Our study enriches the literature on the antecedents of stakeholder collaboration in the PBPs by testing the significance of the relational governance mechanism, which expands the implications of relational contract theory. It also expands the implications of stakeholder theory in PBPs by exploring the asymmetric causal relationship between project contractual governance and stakeholder collaboration. Meanwhile, this study recommends countermeasures for managers to improve stakeholder collaboration by providing four practical configurational conditions in PBPs.
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Lalu Supardin, Mohammad Suyanto, Anas Hidayat and Tony Wijaya
Over the past few decades, a large number of research studies have examined tourism. However, studies that examine halal tourism are still limited. Therefore, the purpose of this…
Abstract
Purpose
Over the past few decades, a large number of research studies have examined tourism. However, studies that examine halal tourism are still limited. Therefore, the purpose of this study is to conduct a bibliometric analysis related to halal tourism based on the results of empirical research studies that have been published.
Design/methodology/approach
The approach in this study uses a systematic literature review related to halal tourism as a reference in “Article Title, Abstract and Keywords” based on the Scopus database from 1997 to 2023. The analysis was conducted on January 8, 2023. The data that has been collected will be analyzed bibliometrically using VOSviewer.
Findings
The research findings show that research related to halal tourism is still relatively rare, especially in countries/locations where the majority of the population is non-Muslim. This can be seen from the majority of previous studies conducted in Muslim-majority countries/locations, such as Malaysia and Indonesia. Future research should be conducted in countries/locations where the majority of the population is non-Muslim.
Research limitations/implications
This study relies on research in halal tourism literature in the Scopus database. Future studies can combine with the Web of Science database to expand generalization.
Practical implications
The results of this study include implications for managing and developing sustainable halal tourism in the future for practitioners.
Social implications
The results of this study provide a strategic perspective to practitioners and society in general to find out how the concept of sustainable halal tourism development in the future is in accordance with Islamic sharia.
Originality/value
Research related to halal tourism is currently starting to develop in various countries, both with a majority Muslim and non-Muslim population. In addition, until now research related to halal tourism is still limited literature that discusses.