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Article
Publication date: 25 February 2025

Chengli Shu and Keeratinun Srimuang

Despite wide awareness of the importance of digital transformation (DT) for emerging market firms, we have limited understanding of the drivers, the process or the outcomes of DT…

20

Abstract

Purpose

Despite wide awareness of the importance of digital transformation (DT) for emerging market firms, we have limited understanding of the drivers, the process or the outcomes of DT in emerging market firms.

Design/methodology/approach

We conducted a qualitative study on 24 case companies in Thailand and embraced thematic analysis to generate our research findings.

Findings

The framework shows that the DT process in emerging market firms proceeds over three stages—market-opportunity sensing, digital technology acquisition and leading DT—which are driven by technological dynamism, business ties and institutional support. Once DT is successfully implemented, emerging market firms can improve their operational efficiency, customer relationship management, business model innovation and human resources management.

Originality/value

This study thus contributes to the DT literature by offering a three-stage model of DT and identifying important antecedents and consequences of DT, which together specify how emerging market firms transform themselves digitally.

Details

Management Decision, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0025-1747

Keywords

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Article
Publication date: 21 January 2025

Omid Soleymanzadeh and Bahman Hajipour

This paper aims to study the bibliometric analysis of resource orchestration research in management and businessareas.

54

Abstract

Purpose

This paper aims to study the bibliometric analysis of resource orchestration research in management and businessareas.

Design/methodology/approach

The research method is based on a three-step protocol of dataset setting, dataset refining and analyzing the data. First, the 202 published articles in the resource orchestration field were collected from the Web of Science database. Second, the document information was refined. Finally, we used the bibliometric analysis toolbox to investigate the documents. Also, bibliometric analysis in this research has been conducted using VOSviewer and SPSS software.

Findings

The findings of this research examined the evolution of the resource orchestration theory. Also, this paper has identified five major themes in this field: resource orchestration for entrepreneurship and innovation, orchestrating supply chain, orchestrating information technology resources, orchestrating intangible resources and the role of resource orchestration in small firm performance. Finally, emerging trends in the resource orchestration area include sustainable development, innovation and information technology.

Originality/value

This paper is the first to use bibliometric analysis to examine resource orchestration theory. Accordingly, this research contributes to the resource orchestration area through the theoretical evolution, underlying streams of research and emerging themes in research topics and methodologies.

Details

Management Research Review, vol. 48 no. 4
Type: Research Article
ISSN: 2040-8269

Keywords

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Article
Publication date: 17 September 2024

Bingzi Jin, Xiaojie Xu and Yun Zhang

Predicting commodity futures trading volumes represents an important matter to policymakers and a wide spectrum of market participants. The purpose of this study is to concentrate…

93

Abstract

Purpose

Predicting commodity futures trading volumes represents an important matter to policymakers and a wide spectrum of market participants. The purpose of this study is to concentrate on the energy sector and explore the trading volume prediction issue for the thermal coal futures traded in Zhengzhou Commodity Exchange in China with daily data spanning January 2016–December 2020.

Design/methodology/approach

The nonlinear autoregressive neural network is adopted for this purpose and prediction performance is examined based upon a variety of settings over algorithms for model estimations, numbers of hidden neurons and delays and ratios for splitting the trading volume series into training, validation and testing phases.

Findings

A relatively simple model setting is arrived at that leads to predictions of good accuracy and stabilities and maintains small prediction errors up to the 99.273th quantile of the observed trading volume.

Originality/value

The results could, on one hand, serve as standalone technical trading volume predictions. They could, on the other hand, be combined with different (fundamental) prediction results for forming perspectives of trading trends and carrying out policy analysis.

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Article
Publication date: 28 January 2025

Ruolin Ding, Xiayu Chen, Shaobo Wei and Jiawen Wang

Live streaming e-commerce, which integrates real-time video interaction with online shopping, has quickly become a popular sales channel. It not only allows for immediate feedback…

103

Abstract

Purpose

Live streaming e-commerce, which integrates real-time video interaction with online shopping, has quickly become a popular sales channel. It not only allows for immediate feedback but also builds a sense of trust and connection between streamers and consumers. Drawing on the elaboration likelihood model (ELM), we investigate how central and peripheral route factors affect consumers’ trust building and purchase intentions. Additionally, we identify consumer involvement as a key moderator affecting the relationship between central route factors and trust in product as well as the relationship between peripheral route factors and trust in streamer.

Design/methodology/approach

To test the research model, we collected data from 423 consumers on TaoBao Live.

Findings

The findings show that information completeness, accuracy and currency positively affect trust in the product, while perceived physical characteristic similarity, streamer humor attractiveness and passion attractiveness positively affect trust in the streamer. Trust in the streamer positively influences trust in the product, which subsequently impacts purchase intention. Moreover, involvement moderates the effects of information accuracy, currency, perceived physical characteristic similarity and passion attractiveness on trust.

Originality/value

First, we examine the direct influence of product- and streamer-related cues on consumer trust and purchase intention through distinct pathways. Second, we adopt ELM to explain the process of consumer trust building by investigating how central and peripheral route factors influence purchase intention through consumer trust in live streaming settings. Third, we incorporate involvement as a crucial moderator, shedding light on the boundary conditions of trust building in live streaming e-commerce.

Details

Industrial Management & Data Systems, vol. 125 no. 3
Type: Research Article
ISSN: 0263-5577

Keywords

Available. Open Access. Open Access
Article
Publication date: 21 May 2024

Kadir Yildiz, Halil Erdem Akoğlu, Esra Emir, Salvador Angosto and Jerónimo García-Fernández

The impact of technological transformations in all sectors is undeniably significant, especially in fitness family business. The aim is to examine the digital transformation…

1831

Abstract

Purpose

The impact of technological transformations in all sectors is undeniably significant, especially in fitness family business. The aim is to examine the digital transformation perceptions of fitness centre employees and the effects of perceived empowerment on their job performance in family business in Turkey.

Design/methodology/approach

The sample was 334 fitness centre employees. Four variables were evaluated (digital transformation, meaning competence, self-determination and job performance), and PLS-SEM was used.

Findings

The digital transformation process in the fitness sector can be considered as an important factor in terms of creating new business ventures. Our results showed that digital transformation perceived by family business employees had a significantly influence on the meaning competence of the employees. Also, the meaning competence of employees was a mediator between the digital transformation and job performance.

Practical implications

Managers of family businesses must take into account that an appropriate digital transformation of their products and/or services has an impact on the meaning competence of their employees. Thus, through increased competence in employee performance, the digitization of family business fitness will lead to higher employee performance and productivity.

Originality/value

This study innovates by linking digital transformation as a factor influencing the coach's own motivation and self-perceived competence in the use of technology to their job performance.

Details

Journal of Family Business Management, vol. 15 no. 1
Type: Research Article
ISSN: 2043-6238

Keywords

Available. Open Access. Open Access
Article
Publication date: 17 January 2025

Sheila Namagembe and Shamim Nantumbwe

Environmental emissions are increasing in the urban areas. Much of the emissions arise from public procurement activities given that public sector firms are major customers to…

138

Abstract

Purpose

Environmental emissions are increasing in the urban areas. Much of the emissions arise from public procurement activities given that public sector firms are major customers to many supplying firms. Given the tremendous contribution, this study aims to examine the adoption of environmentally friendly urban freight logistics practices among public sector firms through assessing the impact of urban environmental governance, government environmental communication and organizational environmental governance.

Design/methodology/approach

Data for the study were collected in a single time period from central procuring and disposing entities (public sector firms) in the urban areas. A sample of 105 public sector firms in were used. One procurement officer and one member of the contracts committee were the key informants in the study. AMOS SPSS version 26 was used to obtain the results for the structural model and measurement model, respectively.

Findings

The findings indicate that the adoption of environmentally friendly urban freight logistics practices among public sector firms is significantly influenced by government environmental communication, organizational environmental governance and urban environmental governance. Urban environmental governance significantly influences organizational environmental governance. Urban environmental governance fully mediates the relationship between government environmental communication and public sector firms’ adoption of environmentally friendly urban freight logistics practices. Also, urban environmental governance and organizational environmental governance mediate the relationship between government environmental communication and adoption of environmentally friendly urban freight logistics practices.

Research limitations/implications

This study examined the adoption of environmentally friendly urban freight logistics practices among public sector firms. However, the study was conducted in a public procurement setting rather than a private sector procurement setting. Also, the study examined the impact of government environmental communication on public sector firms’ adoption of environmentally friendly urban freight logistics practices ignoring the impact of internal communications made within the public sector firms on environmental issues.

Originality/value

This study examined the adoption of environmentally friendly urban freight logistics practices among public sector firms. Freight logistics in public sector procurement has not been given significant attention in earlier research. Emphasis is placed on sustainable public sector procurement ignoring other aspects that would help curb environmental emissions that may arise during and after the delivery of public procurement requirements.

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Article
Publication date: 8 October 2024

Puneett Bhatnagr, Anupama Rajesh and Richa Misra

This study aims to analyse and understand customer sentiments and perceptions from neobanking mobile applications by using advanced machine learning and text mining techniques.

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Abstract

Purpose

This study aims to analyse and understand customer sentiments and perceptions from neobanking mobile applications by using advanced machine learning and text mining techniques.

Design/methodology/approach

This study explores a substantial large data set of 330,399 user reviews available in the form of unstructured textual data from neobanking mobile applications. This study is aimed to extract meaningful patterns, topics, sentiments and themes from the data.

Findings

The results show that the success of neobanking mobile applications depends on user experience, security features, personalised services and technological innovation.

Research limitations/implications

This study is limited to textual resources available in the public domain, and hence may not present the entire range of user experiences. Further studies should incorporate a wider range of data sources and investigate the impact of regional disparities on user preferences.

Practical implications

This study provides actionable ideas for neobanking service providers, enabling them to improve service quality and mobile application user experience by integrating customer input and the latest trends. These results can offer important inputs to the process of user interaction design, implementation of new features and customer support services.

Originality/value

This study uses text mining approaches to analyse neobanking mobile applications, which further contribute to the growing literature on digital banking and FinTech. This study offers a unique view of consumer behaviour and preferences in the realm of digital banking, which will add to the literature on the quality of service concerning mobile applications.

Details

Journal of Modelling in Management, vol. 20 no. 3
Type: Research Article
ISSN: 1746-5664

Keywords

Available. Open Access. Open Access
Article
Publication date: 14 February 2025

Chiara Bartoli, Angelo Baccelloni, Alessio Di Leo and Alberto Mattiacci

This study explores luxury wine hospitality by considering (1) physical activities and (2) activities created by integrating the physical domain with digital technology. In doing…

92

Abstract

Purpose

This study explores luxury wine hospitality by considering (1) physical activities and (2) activities created by integrating the physical domain with digital technology. In doing so, it aims to identify the different types of wine tourism-related luxury experiences and build a framework for interpreting hybrid luxury experiences in wine hospitality in the digital era.

Design/methodology/approach

An explorative mixed-methods approach was adopted to investigate types of luxury wine hospitality using cluster analysis and in-depth interviews with producers of wines with controlled and guaranteed designation of origin in Italy’s Sangiovese area.

Findings

This study presents a framework for understanding hybrid digital and physical experiences in wine hospitality by examining the core components of luxury experiences. We identify six types of luxury experiences in wine hospitality that combine a physical experiential component with varying degrees of integration with digital technologies.

Practical implications

Our findings (1) provide wine businesses operating in hospitality within the luxury segment with a useful tool for optimising the integration of digital technology into physical experiences to add value to visitors’ activities and (2) highlight the importance of digital skills for wineries that organise luxury experiences.

Originality/value

This study systematises the integration of digital technologies into physical activities related to wine hospitality. It presents a hybrid physical–digital analytical framework that adopts an experiential outline of the strategic design of wine hospitality businesses.

Details

British Food Journal, vol. 127 no. 13
Type: Research Article
ISSN: 0007-070X

Keywords

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Article
Publication date: 25 February 2025

Lin Zhang, Jing Zhou and Hong Xue

Prefabricated building projects (PBPs) require multiple stakeholder collaboration due to the strong linkages between the design, production and installment of the precast…

6

Abstract

Purpose

Prefabricated building projects (PBPs) require multiple stakeholder collaboration due to the strong linkages between the design, production and installment of the precast components. Current contractual governance fails to foster a trusting environment for stakeholder collaboration, leading to conflicts of interest, cost overrun and delays in project schedules. Previous studies revealed that terminating shortcomings in contractual governance can be mitigated by implementing relational governance mechanisms. This study aims to explore the configurational effects of contractual and relational governance mechanisms on stakeholder collaboration in PBPs and identifies the practical configurational conditions to achieve high stakeholder collaboration.

Design/methodology/approach

Data were collected from 39 experts through semi-structured interviews and analyzed to explore the configuration effects on stakeholder collaboration in PBPs through fuzzy-set qualitative comparative analysis (fsQCA).

Findings

Our study reveals that stakeholder collaboration requires configurational conditions of multiple governance elements (i.e. historical working experience and risk-sharing, reward, selection, authorization, trust, commitment and communication mechanisms). Four equivalent configurational strategies were identified for achieving high stakeholder collaboration in PBPs. These included three configurational strategies dominated by relational governance mechanisms and one configurational strategy complementary to contractual and relational governance mechanisms. The configurations dominated by relational governance mechanisms were developed with communication mechanisms and historical working experiences as core conditions; the configurational strategy with complementary contractual and relational governance mechanisms was centered on risk-sharing, reward and trust mechanisms as core conditions.

Originality/value

Our study enriches the literature on the antecedents of stakeholder collaboration in the PBPs by testing the significance of the relational governance mechanism, which expands the implications of relational contract theory. It also expands the implications of stakeholder theory in PBPs by exploring the asymmetric causal relationship between project contractual governance and stakeholder collaboration. Meanwhile, this study recommends countermeasures for managers to improve stakeholder collaboration by providing four practical configurational conditions in PBPs.

Details

Engineering, Construction and Architectural Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0969-9988

Keywords

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Article
Publication date: 29 September 2023

Lalu Supardin, Mohammad Suyanto, Anas Hidayat and Tony Wijaya

Over the past few decades, a large number of research studies have examined tourism. However, studies that examine halal tourism are still limited. Therefore, the purpose of this…

478

Abstract

Purpose

Over the past few decades, a large number of research studies have examined tourism. However, studies that examine halal tourism are still limited. Therefore, the purpose of this study is to conduct a bibliometric analysis related to halal tourism based on the results of empirical research studies that have been published.

Design/methodology/approach

The approach in this study uses a systematic literature review related to halal tourism as a reference in “Article Title, Abstract and Keywords” based on the Scopus database from 1997 to 2023. The analysis was conducted on January 8, 2023. The data that has been collected will be analyzed bibliometrically using VOSviewer.

Findings

The research findings show that research related to halal tourism is still relatively rare, especially in countries/locations where the majority of the population is non-Muslim. This can be seen from the majority of previous studies conducted in Muslim-majority countries/locations, such as Malaysia and Indonesia. Future research should be conducted in countries/locations where the majority of the population is non-Muslim.

Research limitations/implications

This study relies on research in halal tourism literature in the Scopus database. Future studies can combine with the Web of Science database to expand generalization.

Practical implications

The results of this study include implications for managing and developing sustainable halal tourism in the future for practitioners.

Social implications

The results of this study provide a strategic perspective to practitioners and society in general to find out how the concept of sustainable halal tourism development in the future is in accordance with Islamic sharia.

Originality/value

Research related to halal tourism is currently starting to develop in various countries, both with a majority Muslim and non-Muslim population. In addition, until now research related to halal tourism is still limited literature that discusses.

Details

Journal of Islamic Accounting and Business Research, vol. 16 no. 3
Type: Research Article
ISSN: 1759-0817

Keywords

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