Tom A.S. McLaren, Erich C. Fein, Michael Ireland and Aastha Malhotra
The purpose of this study is to test whether presenting organizational change in a way that promotes the status quo will result in increased employee support for the change.
Abstract
Purpose
The purpose of this study is to test whether presenting organizational change in a way that promotes the status quo will result in increased employee support for the change.
Design/methodology/approach
Using quantitative methodology, categorical data were collected through an online cross-sectional survey in which 222 adult respondents participated. The items used vignette-based question blocks with fixed response options. Item responses were analyzed using an exact binomial test – focusing on the relationship between status quo bias and other responses to change communications.
Findings
The findings demonstrated that status quo bias has an association with employee sensemaking. These results suggest that status quo bias can be utilized by organizational leaders and change practitioners to endorse change efforts. Furthermore, it not only appears that promoting what is staying the same but also including a small reason to justify the change can bring additional advantage. Advertising a vision of radical transformation is problematic as it may actually heighten employee resistance.
Originality/value
This research explores and presents a convergence between organizational change management and behavioral economics – specifically, status quo bias. No other comparable study collecting data across a number of organizational change themes and critiquing existing change management models could be found during the preparation of this research effort.
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Anshita Bihari, Manoranjan Dash, Kamalakanta Muduli, Anil Kumar, Eyob Mulat-Weldemeskel and Sunil Luthra
Current research in the field of behavioural finance has attempted to discover behavioural biases and their characteristics in individual investors’ irrational decision-making…
Abstract
Purpose
Current research in the field of behavioural finance has attempted to discover behavioural biases and their characteristics in individual investors’ irrational decision-making. This study aims to find out how biases in information based on knowledge affect decisions about investments.
Design/methodology/approach
In step one, through existing research and consultation with specialists, 13 relevant items covering major aspects of bias were determined. In the second step, multiple linear regression and artificial neural network were used to analyse the data of 337 retail investors.
Findings
The investment choice was heavily impacted by regret aversion, followed by loss aversion, overconfidence and the Barnum effect. It was observed that the Barnum effect has a statistically significant negative link with investing choices. The research also found that investors’ fear of making mistakes and their tendency to be too sure of themselves were the most significant factors in their decisions about where to put their money.
Practical implications
This research contributes to the expansion of the knowledge base in behavioural finance theory by highlighting the significance of cognitive psychological traits in how leading investors end up making irrational decisions. Portfolio managers, financial institutions and investors in developing markets may all significantly benefit from the information offered.
Originality/value
This research is a one-of-a-kind study, as it analyses the emotional biases along with the cognitive biases of investor decision-making. Investor decisions generally consider the shadowy side of knowledge management.
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The study aims to identify behavioural shortcomings made by appraisers while conducting valuation (in an experimental setting) of a commercial property in Indonesia. The research…
Abstract
Purpose
The study aims to identify behavioural shortcomings made by appraisers while conducting valuation (in an experimental setting) of a commercial property in Indonesia. The research attempts to provide insights regarding the valuers’ behaviour, that is logic, judgment and decision particularly during the selection of comparables and the adjustment process.
Design/methodology/approach
The research mimics the setting of a real valuation assignment by applying survey experiment. To conduct the survey experiment, the researcher first creates a standardised working paper to be electronically sent to and then filled in by individually/personally approached valuers who have confirmed their willingness to participate in the research. The respondents are valuers from various institutions such as appraisal firm, bank, financial institution and multinational corporation in property research and agency, who have passed Basic Professional Education in Property Valuation (which makes them entitled registered valuers from the Indonesian Ministry of Finance). The respondents were asked to be involved in the experiment as an appraiser valuing a real object by filling in a working paper based on a given valuation case. The researcher (who is also a chartered/licensed valuer) carefully observed what actually has happened in the process of adjustment determined by the appraisers according to their judgments and decisions. The researcher and the respondents are able to interact (when necessary) in order to clarify, to confirm or if there are comments as well as questions from the respondents regarding the research. The interactions enable the researcher to capture richer behavioural insights.
Findings
The following behavioural shortcomings are identified from the respondents’ submitted working papers and reactions during their participation in the research: (a) information avoidance, (b) bias and fallacy and (c) inaccuracies. The first two are related to how valuers address and react on a certain issue such as information, while the last is related to their judgement and decision making. It is also found that inaccuracies can appear in the following modes: inconsistency, misplacement, assumed equality (assumption of insignificant difference) and unjustified allocation.
Practical implications
The results of this research provide insights of real examples regarding what to avoid when conducting a professional valuation work, that is unnecessary, incorrect perspectives and actions.
Originality/value
The selected research method and the applied data-collection technique allow a closer look at how valuers conducting valuation work and/or a deeper observation inside valuation process therefore enables to identify what inappropriate uses during anchoring and adjustments might be. This research contributes to scarce literature on behavioural valuation research based on own/direct experience.
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Holly Overton, Michail Vafeiadis, Pratiti Diddi, Christen Buckley and Frank E. Dardis
As companies continue to engage in CSA, they continue to struggle with determining what issues they should speak out about and how they can create compelling messages that inspire…
Abstract
Purpose
As companies continue to engage in CSA, they continue to struggle with determining what issues they should speak out about and how they can create compelling messages that inspire action. Guided by arguments from issue ownership theory, this study examines CSA message content effects related to two different social-political issues on advocacy behavioral intentions, megaphoning, brand preference and purchase intention. Specifically, the level of advocacy in a CSA message is examined, as well as the manner in which the message is written (narrative vs informational). Furthermore, this study examines the role of perceived authenticity and its impact on an individual’s supportive intentions.
Design/methodology/approach
This study conducts a 2 (issue: abortion rights vs gun violence) × 2 (level of advocacy: call-to-action (CTA) vs no call-to-action) × 2 (message type: narrative vs informational) between-subjects online experiment using a Qualtrics panel (N = 529) to examine the impact of CSA message features on individuals’ supportive intentions toward the brand.
Findings
Results indicate a significant interaction effect of issue by advocacy level on advocating behavioral intentions, megaphoning, brand preference and purchase intention, highlighting that companies should advocate more explicitly about some issues than others. The interaction effects of issue type × level of advocacy were completely and significantly mediated by perceived authenticity. Mediation paths revealed that a CTA with the gun violence issue had a significant positive effect on perceived authenticity, whereas a CTA with the abortion rights issue produced a significant negative effect on perceived authenticity.
Originality/value
This study makes a contribution to a growing body of CSA literature through its examination of CSA message content, which has been understudied in this context. The study findings reveal new insights regarding the interplay between issue type and level of advocacy, highlighting the importance of companies selecting issues carefully and tailoring message content appropriately to have the most impact on message receivers.
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Seema Bhardwaj and Kishalay Adhikari
The consumption of organic wine has witnessed exponential growth, mainly because of changing lifestyles, rising disposable income, modernity aspects and claimed health benefits…
Abstract
Purpose
The consumption of organic wine has witnessed exponential growth, mainly because of changing lifestyles, rising disposable income, modernity aspects and claimed health benefits. Understanding the motivations and attributes affecting organic wine consumption (OWC) provides a limited perspective on consumption and behavioral patterns.
Design/methodology/approach
This study used a set of screening criteria to arrive at the final choice of fine-dining restaurants and bars that serve wine in their outlets. Based on the selected locations, we gathered responses from 558 consumers aged 18 years and above with prior experience of buying organic and non-organic wine. The hypothesized model was validated using covariance-based structural equation modeling (CB-SEM). From the perspective of organic wine consumption, the research findings exhibit significant links between the drivers.
Findings
The findings underscore the moderating impact of ethnocentrism toward shaping consumers’ attitudes and brand love. Additionally, gender and consumption frequency indicated significant variations among consumers of organic wine. Female consumers strongly believe that consumption of organic wine provides health benefits, societal acceptance and moments of joy. Additionally, men usually associate wine consumption with enhanced their affective, convivial and sensory pleasure.
Originality/value
This study examines the drivers and marketing outcomes of organic wine consumption using Behavioral Reasoning Theory (BRT) and the Theory of Hedonic Asymmetry (THA).
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Kirti Sood, Prachi Pathak, Jinesh Jain and Sanjay Gupta
Research in the domain of behavioral finance has proven that investors demonstrate irrational behavior while making investment decisions. In a similar domain, the primary…
Abstract
Purpose
Research in the domain of behavioral finance has proven that investors demonstrate irrational behavior while making investment decisions. In a similar domain, the primary objective of this research is to prioritize the behavioral biases that influence cryptocurrency investors' investment decisions in the Indian context.
Design/methodology/approach
A fuzzy analytic hierarchy process (F-AHP) was used to prioritize the behavioral factors impacting cryptocurrency investors' investment decisions. Overconfidence and optimism, anchoring, representativeness, information availability, herding, regret aversion, and loss aversion are among the primary biases evaluated in the present study.
Findings
The findings suggested that the two most important influential criteria were herding and regret aversion, with loss aversion and information availability being the least influential criteria. Opinions of family, friends, and colleagues about investment in cryptocurrency, the sale of cryptocurrencies that have increased in value, the avoidance of selling currencies that have decreased in value, the agony of holding losing cryptocurrencies for too long rather than selling winning cryptocurrencies too soon, and the purchase of cryptocurrencies that have fallen significantly from their all-time high are the most important sub-criteria.
Research limitations/implications
This survey only covered active cryptocurrency participants. Additionally, the study was limited to individual crypto investors in one country, India, with a sample size of 467 participants. Although the sample size is appropriate, a larger sample size might reflect the more realistic scenario of the Indian crypto market.
Practical implications
The study is relevant to individual and institutional cryptocurrency investors, crypto portfolio managers, policymakers, researchers, market regulators, and society at large.
Originality/value
To the best of the authors' knowledge, no prior research has attempted to explain how the overall importance of various criteria and sub-criteria related to behavioral factors that influence the decision-making process of crypto retail investors can be assessed and how the priority of focus can be established, particularly in the Indian context.
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Shelly Gupta and Firoz Mohammad
The purpose of the study is to investigate the relationship between the big five personality traits and personal financial planning (PFP) by focusing on the mediating role of…
Abstract
Purpose
The purpose of the study is to investigate the relationship between the big five personality traits and personal financial planning (PFP) by focusing on the mediating role of mental accounting among Indian service sector employees.
Design/methodology/approach
The present study used a data set comprising 649 valid responses obtained through the structured questionnaire that was specifically disseminated to employees working in the Indian service sector. Further, the study used a quantitative approach, partial least squares structural equation modeling, to examine the hypothesized relationship.
Findings
The study’s outcomes reveal that mental accounting completely mediates the relationship between conscientiousness and PFP. In addition, extraversion and neuroticism traits have directly influenced the PFP, but in the presence of mental accounting, these traits have partially influenced the PFP. Furthermore, the results suggest that agreeableness directly affects PFP, whereas openness does not demonstrate any significant influence.
Originality/value
The existing literature within the field of PFP has primarily focused on exploring various variables associated with mental accounting, such as monetary and time costs, mental budgeting process and tax liabilities. However, it has overlooked the potential mediating effect of mental accounting. This study bridges this gap by investigating the impact of mental accounting as a mediator in the relationship between personality traits and PFP. Moreover, recently, the Indian economy has undergone major overhauls especially due to enactment of Goods and Services Tax and the profound impact of COVID-19, leading to changes in financial behavior of individuals. Therefore, this study endeavors to shed light on the emerging dynamics within the PFP domain, particularly within the context of the newly accustomed economic circumstances in India.
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Bilal Zaghmout and Christian Harrison
This paper critically examines the distributed leadership literature, identifying its conceptual foundations, thematic developments, and research gaps. Synthesizing existing…
Abstract
Purpose
This paper critically examines the distributed leadership literature, identifying its conceptual foundations, thematic developments, and research gaps. Synthesizing existing studies aims to advance theoretical and practical understandings of distributed leadership across diverse contexts.
Design/methodology/approach
A rigorous three-step systematic literature review (SLR) process was employed to analyze 111 peer-reviewed studies published between 2002 and 2022. This approach integrates descriptive and thematic analyses to address key research questions on distributed leadership's conceptualization, thematic trends, and research gaps.
Findings
The review highlights distributed leadership as a dynamic and context-dependent concept, emphasizing its social, collaborative, and performance-driven dimensions. Three primary themes emerged: behavioral perspectives, contextual influences, and performance implications. Gaps were identified in empirical, theoretical, population, and methodological domains. These include insufficient research in noneducational sectors, limited exploration of distributed leadership's applicability in developing nations, and the need for empirically validated frameworks and qualitative methodologies.
Originality/value
This review is among the first to systematically map distributed leadership's evolution across multiple contexts using an SLR approach. It provides a robust synthesis of the field, offering a validated baseline for future research. The study's methodological rigor and its focus on underexplored areas contribute significantly to advancing the discourse on distributed leadership.
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Tata Sai Vijay, Sanjeev Prashar and Shiwangi Singh
Existing studies have focused on shoppers’ characteristics, highlighting a gap in research in terms of considering e-retailers’ characteristics. Accordingly, this study aims to…
Abstract
Purpose
Existing studies have focused on shoppers’ characteristics, highlighting a gap in research in terms of considering e-retailers’ characteristics. Accordingly, this study aims to map e-retailer characteristics and their effect on (a) satisfaction and regret and (b) the intentions to write a review and repurchase intention. Moreover, this research also explores the role of confirmation as a moderator.
Design/methodology/approach
The present paper utilises a hierarchical regression technique and structured equation modelling to test the conceptual framework with 400 responses. The hypotheses were tested with shoppers of two leading e-commerce firms, namely Amazon and Flipkart.
Findings
This study highlights several differences in the characteristics of e-retailers and their impact on buyers’ satisfaction and regret. Furthermore, a few discrepancies are observed in the case of shoppers’ post-purchase behavioural intentions to write reviews and repurchase intention.
Originality/value
Based on the findings, the research presents implications for e-retailers, including Amazon and Flipkart.