Vimal Raj L., Amilan S. and Aparna K.
This paper aims to develop and validate a cashless transaction adoption model (CTAM) that integrates all essential elements to investigate the adoption of “cashless transactions…
Abstract
Purpose
This paper aims to develop and validate a cashless transaction adoption model (CTAM) that integrates all essential elements to investigate the adoption of “cashless transactions (CLT)”.
Design/methodology/approach
The researchers surveyed 375 respondents from each of Bengaluru’s eight zones in India. In addition, using the respondents’ replies, a “partial least squares-based structural equation modelling (PLS-SEM)” technique was used to analyse the relationship between the components.
Findings
The results of CTAM reveal that 12 independent variables explain 84.7% of the variation in behavioural intention to adopt CLT. In addition, performance expectancy is the strongest predictor of users’ intentions to embrace CLT, followed by perceptions of the economy’s security and economic offence reduction, social influence, perceived trustworthiness, the expected level of effort and innovativeness. Furthermore, in terms of impediments, perceived risk and cost are the negative influence factors that affect behavioural intention to adopt CLT.
Originality/value
The research successfully developed and validated a comprehensive CTAM that integrates essential elements to investigate the adoption of CLT. Consequently, this research, for the first time, elucidates the precise role of “Perceived Economic Offense Reduction (PEOR)”, “Perceived Economic Benefit (PEB)” and “Perceived Economy’s Security (PES)” in influencing individuals’ behavioural intentions towards adopting CLT. Accordingly, this CTAM offers a more in-depth explanation than any other research for understanding why individuals embrace CLT systems.
Details
Keywords
Hasan Oudah Abdullah and Hadi Al-Abrrow
The study aims to determine the impact of perceptual and attitudinal factors on employees’ counterproductive work behaviour (CWB). The study emphasises the verification of the…
Abstract
Purpose
The study aims to determine the impact of perceptual and attitudinal factors on employees’ counterproductive work behaviour (CWB). The study emphasises the verification of the direct, indirect, linear and non-linear effects of several antecedents of CWBs. The moderating role of self-efficacy is also investigated.
Design/methodology/approach
Data were collected from 1,215 employees from several industrial companies in Southern Iraq. The study used the hybrid approach to data analysis, based on a dual-stage SEM-ANN, i.e. partial least squares structural equation modelling and artificial neural network approach.
Findings
Results indicate that most of the proposed variables predict CWB and that abusive supervision and perceived organisational politics (POP) positively affect job burnout (JB) through job stress. In addition, non-linear relationships, JB, abusive supervision and POP are the most important in predicting CWB. The study confirms that a negative perception of the work environment increases the likelihood of harmful behaviours in the organisation and that self-efficacy can reduce such a perception.
Originality/value
The importance of the current study is summarised in its attempt to verify the antecedents of CWB by relying on a two-step approach to test linear and non-linear relationships. This approach will greatly enhance theories regarding adverse behaviour in the workplace, especially, with a fairly large sample size.
Details
Keywords
Hafiz Fawad Ali, Arooba Chaudhary and Talat Islam
This study aims to examine the association between responsible leadership and work engagement through the mediation of knowledge sharing. Further, the study explored the boundary…
Abstract
Purpose
This study aims to examine the association between responsible leadership and work engagement through the mediation of knowledge sharing. Further, the study explored the boundary condition of helping initiative behavior (HIB) between responsible leadership and knowledge-sharing (KS) behavior.
Design/methodology/approach
Considering work engagement as a global challenge, the data for this study was collected from 386 employees working in various organizations on convenience basis. Specifically, the data was collected in two waves through a questionnaire-based survey method and structural equation modeling was used for hypotheses testing.
Findings
The results reveal that responsible leadership directly and indirectly (through knowledge sharing) affects work engagement. In addition, HIB strengthens the association between responsible leadership and knowledge sharing.
Research limitations/implications
The study collected data from a developing country. However, the findings suggest management should implement such practices that enable leaders to be more responsible. Such leaders create a learning environment that enhances knowledge sharing and promotes work engagement.
Originality/value
Based on social exchange, this study explored the mediating role of KS behavior between responsible leadership and work engagement and the conditional role of HIB between responsible leadership and KS behavior.