Anand Patil, M.S. Prathibha Raj, R. Gowri Shankar and R.B. Lakshmi
This academic analysis explores the dynamic landscape of wellness tourism from 1998 to September 2021, emphasizing the surge in scholarly publications post-2010, primarily…
Abstract
This academic analysis explores the dynamic landscape of wellness tourism from 1998 to September 2021, emphasizing the surge in scholarly publications post-2010, primarily contributed by the United States. Key findings identify major authors, significant papers, and evolving trends while acknowledging research limitations and offering recommendations. Additionally, the 2022 study highlights 10 pivotal elements enriching holistic health resorts, coupled with strategic marketing and DMO influence. A comprehensive review utilizing the PRISMA methodology reveals two significant research clusters, focusing on tourist motivations and behavior, anticipating post-pandemic research and the need for diverse data sources. Wellness tourism embodies dynamism and diversity, driven by an ever-growing yearning for well-being, relaxation, and self-care. Travelers can choose from a broad spectrum of dimensions and destinations to personalize their wellness journeys according to their unique aspirations and goals, making it an exceptionally adaptable and customized form of travel. The industry's trajectory is set for continued expansion and transformation as more individuals acknowledge the paramount importance of nurturing their holistic well-being. However, a notable research gap is identified: the incorporation of cutting-edge technologies like wearable technology, virtual reality, and artificial intelligence in wellness tourism remains underexplored. This study addresses this void by investigating the utilization of technology to craft personalized and immersive wellness experiences, its impact on traveler preferences and behavior, and its role in destination management and marketing strategies. Recognizing technology's pivotal role in wellness tourism, this study seeks to bridge the gap between traditional wellness practices and contemporary technological advancements, fostering a holistic approach to well-being in the modern era.
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Patrick Küpper, Matthias Seel and Matthias Kokorsch
Gravity models and analogue store approaches are inadequate in predicting purchases in neighbourhood stores. This requires a new theoretical and empirically tested approach.
Abstract
Purpose
Gravity models and analogue store approaches are inadequate in predicting purchases in neighbourhood stores. This requires a new theoretical and empirically tested approach.
Design/methodology/approach
We use the Theory of Planned Behaviour (TPB) to determine which factors predict the choice for a new neighbourhood store. We develop a suitable model using a structural equation model with survey data from two cases in which all households in the catchment areas were surveyed both before and after the store opened.
Findings
We find the TPB to be appropriate for predicting store choice. Beliefs about one-stop shopping, social pressure from family members and car availability are most important in explaining the intention to shop in the planned store. These factors also explain the actual shopping in this store after opening.
Originality/value
Our model predicts store choice before a store opens. Using a two-wave survey, we avoid ex-post rationalisation and show that, at least in our cases, quality, price and assortment do not predict store choice.
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Sichu Xiong, Antony Paulraj, Jing Dai and Chandra Ade Irawan
Firms are increasingly digitalizing their business processes and expanding them into digital platforms, which are believed to generate digital and relational resources that can…
Abstract
Purpose
Firms are increasingly digitalizing their business processes and expanding them into digital platforms, which are believed to generate digital and relational resources that can facilitate and deliver innovations for firms. Instead of focusing on the extent of digital integration capability (DI), this paper seeks to empirically evaluate whether the DI asymmetry between the buyer and supplier firms influences bilateral information sharing and the buyer’s product innovation. We also examine the moderating effects of firms’ external (environmental dynamism) and internal (innovative climate) environments on these relationships.
Design/methodology/approach
Primary and secondary archival data on 180 buyer-supplier Chinese dyadic relationships were collected and analyzed using multiple linear regression models. Additionally, the Process macro was used to shed a nuanced light on the moderation effects of environmental dynamism and innovative climate.
Findings
The results show that DI asymmetry negatively impacts buyer firms’ product innovation through decreased information sharing. Environmental dynamism weakens the negative relationship between DI asymmetry and information sharing. Meanwhile, the innovative climate negatively moderates the relationship between information sharing and product innovation.
Originality/value
This study adds knowledge to the literature regarding the dark side of “one-sided digitalization.” By exploring the influences of unbalanced DI in buyer-supplier relationships, this study yields essential theoretical and managerial implications for product innovation success in a digital era.
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This study aims to explore the constituents of artificial intelligence (AI)-augmented knowledge management (AIKM) capability and its impact on clinical performance (CP) in the…
Abstract
Purpose
This study aims to explore the constituents of artificial intelligence (AI)-augmented knowledge management (AIKM) capability and its impact on clinical performance (CP) in the health-care sector. It further examines the mediating role of absorptive capacity (Abs Cap) and discusses the implications of these findings for marketing strategies, highlighting how enhanced CP through AIKM can lead to more effective and patient-centered marketing approaches.
Design/methodology/approach
This research uses a mixed-method design. A qualitative study through semi-structured interviews was conducted to explore the facets of AIKM. The synthesis of qualitative findings infused with the relevant literature to develop a hypothesized model of AKM, Abs cap and CP metrics (e.g. diagnostic accuracy, patient satisfaction and treatment effectiveness). A survey of health-care professional in India was conducted to assess the proposed model by using structural equation modeling (PLS-SEM).
Findings
The results demonstrate a significant positive relationship between AIKM and CP. Moreover, Abs Cap mediates this relationship partially, highlighting its crucial role in translating improved knowledge access and analysis enabled by AI into enhanced clinical outcomes.
Research limitations/implications
The findings suggest that health-care organizations should invest in developing AIKM alongside strengthening Abs cap to maximize the positive impact of AI on CP and ultimately improve patient care. Future research can explore specific AIKM components and Abs cap facets influencing different aspects of CP.
Originality/value
This study represents a pioneering effort to conceptualize AIKM within the health-care context and empirically establish it as a higher-order factor. The inclusion of marketing strategies underscores the potential of AIKM not only in improving clinical outcomes but also in transforming health-care marketing. The mediating role of Abs Cap emphasizes the importance of organizational structures and processes that facilitate the absorption and utilization of knowledge, thereby contributing to both clinical and marketing excellence.