Richard W. Puyt, Finn Birger Lie and Dag Øivind Madsen
The purpose of this study is to revisit the conventional wisdom about a key contribution [i.e. strengths, weaknesses, opportunities, threats (SWOT) analysis] in the field of…
Abstract
Purpose
The purpose of this study is to revisit the conventional wisdom about a key contribution [i.e. strengths, weaknesses, opportunities, threats (SWOT) analysis] in the field of strategic management. The societal context and the role of academics, consultants and executives is taken into account in the emergence of SWOT analysis during the 1960–1980 period as a pivotal development within the broader context of the satisfactory, opportunities, faults, threats (SOFT) approach. The authors report on both the content and the approach, so that other scholars seeking to invigorate indigenous theories and/or underreported strategy practices will thrive.
Design/methodology/approach
Applying a historiographic approach, the authors introduce an evidence-based methodology for interpreting historical sources. This methodology incorporates source criticism, triangulation and hermeneutical interpretation, drawing upon insights from robust evidence through three iterative stages.
Findings
The underreporting of the SOFT approach/SWOT analysis can be attributed to several factors, including strategy tools being integrated into planning frameworks rather than being published as standalone materials; restricted circulation of crucial long-range planning service/theory and practice of planning reports due to copyright limitations; restricted access to the Stanford Research Institute Planning Library in California; and the enduring popularity of SOFT and SWOT variations, driven in part by their memorable acronyms.
Originality
In the spirit of a renaissance in strategic planning research, the authors unveil novel theoretical and social connections in the emergence of SWOT analysis by combining evidence from both theory and practice and delving into previously unexplored areas.
Research implications
Caution is advised for scholars who examine the discrete time frame of 1960–1980 through mere bibliometric techniques. This study underscores the risks associated with gathering incomplete and/or inaccurate data, emphasizing the importance of triangulating evidence beyond scholarly databases. The paradigm shift of strategic management research due to the advent of large language models poses new challenges and the risk of conserving and perpetuating academic urban legends, myths and lies if training data is not adequately curated.
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Muhammad Waqas, Abdul Haseeb Tahir, Hussain Tariq and Ayesha Rashid Khan
We investigate how green transformational leadership (GTL) influences green innovative service behavior (GISB), particularly in the hospitality sector, which faces significant…
Abstract
Purpose
We investigate how green transformational leadership (GTL) influences green innovative service behavior (GISB), particularly in the hospitality sector, which faces significant environmental challenges. Drawing from social identity theory (SIT), we introduce green organizational identity (GOI) as a mediating mechanism through which GTL fosters GISB. Furthermore, we propose a moderated mediation model whereby a green knowledge-sharing climate (GKSC) serves as a first-stage moderator to further understand how and when GTL fosters GISB through GOI.
Design/methodology/approach
We employed a multi-study design (i.e. two independent studies across China) to test the hypothesized relationships. Study 1 involved full-time employees from the service industry in China, including healthcare, telecommunication, and insurance sectors (N = 313). Study 2 employed a time-lagged dyadic design, collecting responses from employees and their managers at three different time points in the hospitality sector (N = 419).
Findings
In Study 1, the simple mediation results demonstrate that GTL positively influences GISB through the mediating role of GOI. Moreover, in Study 2, the moderating effect of GKSC was supported, showing that in organizations with strong green knowledge-sharing climate, the indirect effect of GTL on GISB via GOI is amplified.
Originality/value
In our work, we address a critical gap in the literature by identifying both the mechanisms and contextual factors that explain how GTL influences GISB. By introducing GOI as a mediator and GKSC as a first-stage moderator, the study advances understanding of how leadership, organizational identity, and a green-supportive climate interact to promote eco-friendly innovation in service organizations. This contributes both theoretically and practically to the development of effective strategies for advancing green initiatives in the service sector.
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Lise A. van Oortmerssen, Ellen R. Peeters, Albert Kampermann and Ira van Montfoort
The Q method is an inherently mixed-method approach suitable for tackling issues regarding theory, conceptualization and operationalization in the social sciences. Nevertheless…
Abstract
Purpose
The Q method is an inherently mixed-method approach suitable for tackling issues regarding theory, conceptualization and operationalization in the social sciences. Nevertheless, the application of this method in organizational behavior (OB) studies is still limited. This paper aims to delineate to what extent, regarding what topics, and in what ways the Q method has been applied in OB studies. Moreover, it aims to systematically explore the strengths and weaknesses of this method for the OB field.
Design/methodology/approach
We present a systematic literature review of 47 studies employing the Q method in OB research.
Findings
There is an upward trend in the application of Q in OB research. The studies in our sample address the following OB topics: Human resource management (HRM) (14), leadership (10), group decision-making (6), collaboration (4), culture (9) and organizational change and development (4). We describe how Q is used in a wide variety of ways.
Practical implications
This study shows how performance-oriented organizations can benefit from the Q method as a managerial diagnostic and intervention tool in organizational change and development and in human resources management.
Originality/value
To the best of the authors’ knowledge, this is the first systematic literature review on the Q method that spans the field of organizational behavior across topics and research levels, including the individual, team and organizational levels.
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Most of the cultural tourism experiences of the modern world depends on staged authenticity or re-creation of cultural traditions. Research works have proved the importance of…
Abstract
Most of the cultural tourism experiences of the modern world depends on staged authenticity or re-creation of cultural traditions. Research works have proved the importance of authenticity in tourism that is an increasingly sought product element generating positive memories for the guests. This phenomenon has created an imbalance between the supply and demand of “truly” authentic experiences of the host culture. “Stay like a local” was recognized as a key trend among a type of “hard core cultural tourists” that can offer perception with the aim of converting travelers into “more rounded human beings. This chapter intends to analyze the authenticity elements of village life-based tourism products of Sri Lanka and the products are classified in to five categories. A case study was conducted on Blue Mountains View; a farm based-home stay in Dambulla that is rated over well reputed luxury hotels of the area in Booking.com, in order to examine correlation between the authenticity and tourist satisfaction using thematic analysis of the reviews by the tourists. It was found that higher level of authentic family-oriented, meaningful encounter with hosts and engaging village life experience for European tourists as the overall reason for the higher level of tourists” satisfaction. The product reflects most features of the “community-driven slow cultural tourism” with main authentic elements of “stay like a family member at home,” unique location and view, delicious authentic local food, friendliness of the host and genuine hospitality causing to the satisfaction.
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Wael ElRayes, Sana Malik, Bree Akesson, Iftikher Mahmood, Md Golam Hafiz, Mohammed Aldalaykeh, Arman Mahmood, Bhagwati Gautam, Shahidul Hoque, Farhana Ul Haque and Shinobu Watanabe-Galloway
This paper aims to understand the mental health experiences and needs of Rohingya refugees in Bangladesh from the perspective of mental health-care providers and hospital…
Abstract
Purpose
This paper aims to understand the mental health experiences and needs of Rohingya refugees in Bangladesh from the perspective of mental health-care providers and hospital administrators.
Design/methodology/approach
This paper conducted a mixed methods study. Clinical data about refugee mental health care of 722 adult and pediatric patients were analyzed, and four focus groups with mental health providers (n = 4), primary health-care providers (n = 5), hospital administrators (n = 4) and midwives (n = 5) were held.
Findings
Clinical data analysis found that patients were diagnosed and treated for a variety of mental illnesses, including depression, anxiety, psychotic and neurological disorders. Misalignment between diagnosis and psychotropic medication prescription partly exists because of the unavailability of medications. Focus group findings indicate a lack of awareness of mental health conditions, and Rohingya visit hospitals for symptomatic physical ailments. Cultural and social factors discourage people from seeking mental health care. Patients are often brought by concerned family members or community health workers. A limited number of mental health-care providers are available to diagnose and treat Rohingya refugees, and follow-up care is often lacking.
Research limitations/implications
First, this paper only drew data from one field hospital in the camps. Future research should sample practitioners working in other health centers across all camps for a more comprehensive look at the prevalence and variations in mental health issues and mental health services provision. Second, this paper did not interview patients for this study as the study focused on the perspectives of administrators, health-care providers and support staff. Nevertheless, the inclusion of patients would have illuminated perceptions and attitudes and the social, familial and religious dynamics toward identifying mental health problems and seeking mental health services. Therefore, future research should aim to focus on participants’ voices and experiences.
Practical implications
Clinics across the camps should enhance the screening of refugees for common mental disorders and encourage them to report cases within their families. Further, health-care providers and support staff should explain to refugees the importance of non-pharmacological treatment approaches and that, according to studies, their effectiveness is equal to or sometimes more effective than pharmacological treatment.
Social implications
To address mental health-related stigma, conducting awareness campaigns in close collaboration with local leaders is critical to improving the level of knowledge among refugees, which could improve mental health-seeking behaviors.
Originality/value
This paper fulfills an identified gap in the mental health experiences and needs among the Rohingya refugees. The true prevalence of the range of mental health challenges among the Rohingya population is not accurately known; however, its impact is immense. The data indicates that mental health providers in remote regions be provided with training opportunities so they can effectively treat mental health conditions. Additionally, existing underlying root causes should be addressed through inclusive awareness programs in tandem with increasing the number of mental health clinics and providers across the camps and allocating more resources to provide medications for appropriate case treatment.
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Nancy Munjal, Geeta Sachdeva and Naval Garg
The purpose of this paper is to provide a comprehensive understanding of workplace spirituality's (WPS) past, present and future by conducting a systematic literature review over…
Abstract
Purpose
The purpose of this paper is to provide a comprehensive understanding of workplace spirituality's (WPS) past, present and future by conducting a systematic literature review over the past 15 years, tracing its emergence in the managerial landscape and identifying the research gaps.
Design/methodology/approach
A PRISMA framework is used to systematically analyse 58 empirical studies categorised according to the ABDC journal quality list and published between 2009 and 2024. Furthermore, this review highlights the key trends, methodological approaches, dimensions explored, geographic distribution, research themes and the existing research gaps. Additionally, the Theory, Context, Characteristics and Methodology framework emphasises critical theoretical perspectives, contextual factors, distinguishing characteristics and methodological approaches that can shape future research in WPS.
Findings
The review revealed the global interest in WPS’s positive organisational impacts, supported by rigorous empirical studies and advanced statistical methods. Furthermore, this research highlights a significant gap in exploring WPS antecedents, suggesting a need for future studies to examine the factors contributing to WPS’s development and enhancement within organisational settings.
Research limitations/implications
This study focuses on the Scopus database and English-language papers, deliberately excluding other sources such as unpublished work, books and non-empirical articles. Consequently, this study may need to look at some relevant studies.
Originality/value
This study is original in its systematic approach to review the literature on WPS, categorising the empirical articles according to established quality lists and applying the Theory, Context, Characteristics and Methodology framework to identify future research directions. This paper offers a holistic understanding of WPS and provides valuable insights for researchers and practitioners in this evolving field.
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Shahid Rasool, Habib Tariq, Muslim Amin, Muhammad Mubushar and Cihan Cobanoglu
This study uses bibliometric visualization techniques to comprehensively review the intertwined concepts of dark tourism, thana tourism and ghost tourism from 2000 to 2023. The…
Abstract
Purpose
This study uses bibliometric visualization techniques to comprehensively review the intertwined concepts of dark tourism, thana tourism and ghost tourism from 2000 to 2023. The research seeks to clarify the ambiguity and inconsistencies arising from the interchangeable use of these terms and sets forth a roadmap for future research endeavors.
Design/methodology/approach
This study meticulously extracts research keywords from 634 scholarly papers in the Scopus database. It undertakes a thorough bibliometric analysis utilizing the visualization of similarities (VOS) viewer and RStudio to map the interconnectedness of these tourism phenomena.
Findings
The study identifies and explores contemporary theories such as self-categorization theory, stimulus-organism-response theory, embodiment theory, self-determination theory, socio-cognitive theory, risk perception theory, services theory, dark tourism theory, social and cultural theory, push-pull theory, performance theory, and wound culture theory. The research reveals four primary clusters through keyword co-occurrence and bibliographic coupling analyses: dark tourism insights, dynamics of dark tourism, dark tourism review and dark tourism experiences, illustrating their interrelationships and robustness.
Practical implications
Dark tourism insights can guide ethical practices, ensuring respectful site management and accurate historical representation. Integrating dark tourism into broader destination strategies can diversify offerings, attract niche markets and contribute to preserving historical memory through reflective experiences.
Originality/value
This study's outcomes significantly contribute to tourism literature by enhancing our understanding of the overlapping terminologies associated with dark, thana and ghost tourism. This improved comprehension sheds light on the importance of the research agenda surrounding the concept of dark, thana and ghost tourism.
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This study aims to systematically review and critically assess research methods for studying aging populations in tourism and hospitality. It identifies gaps and provides…
Abstract
Purpose
This study aims to systematically review and critically assess research methods for studying aging populations in tourism and hospitality. It identifies gaps and provides recommendations for advancing methodological innovation in response to emerging research agendas.
Design/methodology/approach
Following Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines, we conducted a systematic review of existing literature on aging populations in tourism and hospitality. Searches were performed in major databases, including Scopus and Web of Science, to collect peer-reviewed, English articles published in Social Sciences Citation Index (SSCI)-indexed tourism and hospitality journals from 1965 to 2025. The methodologies employed in the selected studies were thoroughly analyzed.
Findings
A total of 184 articles were included in the final analysis. The review revealed that current research methods predominantly rely on surveys and interviews, with limited methodological diversity. Gaps were identified, and a conceptual model was proposed to advance cross-disciplinary integration and foster innovative methods that could more comprehensively capture the complexities of senior tourists, particularly those with health conditions.
Originality/value
This paper is likely the first to synthesize research methodologies within this specific context, outlining a path forward for researchers to adopt more innovative, multidisciplinary approaches. This study lays the foundation for future empirical investigations into the behaviors and experiences of senior tourists, as well as the potential role of tourism in promoting healthy aging. Additionally, it provides valuable insights for tourism marketing practitioners to better accommodate this growing segment.