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Publication date: 9 December 2024

Choon Sen Seah, Yin Xia Loh, Mohammad Falahat, Wing Son Loh and Ahmad Najmi Amerhaider Nuar

The exponential rise of digital payments has underscored the critical importance of digital payment security, particularly in payment gateway systems. This chapter delves into the…

Abstract

The exponential rise of digital payments has underscored the critical importance of digital payment security, particularly in payment gateway systems. This chapter delves into the vulnerabilities within these systems and proposes a comprehensive security enhancement framework to address them. Recent security breaches, such as those at SONY and Ontario’s birth registry, have emphasised the urgent need for improved protective measures. The proposed framework integrates advanced technologies like data encryption, next-generation firewalls (NGFWs), unified threat management (UTM), network traffic analysis, and multi-factor authentication (MFA). It aims not only to defend against current cyber threats but also to remain adaptable to future vulnerabilities, ensuring the integrity, confidentiality, and availability of transactional data. Moreover, aligning with regulatory standards such as the Payment Card Industry Data Security Standard (PCI DSS) and the General Data Protection Regulation (GDPR) is crucial for building trust and ensuring security in the digital transaction ecosystem. This chapter also highlights the importance of balancing security measures with user experience and advocates for user education and user-centric security solutions. Emerging technologies like artificial intelligence (AI) and blockchain are proposed for real-time fraud detection and maintaining immutable transaction records, offering innovative solutions to contemporary security challenges. Empirical analysis supports the efficacy of the proposed framework, showing improvements in data loss prevention, user satisfaction, and fraud mitigation. This framework, termed ‘Guardians of Trust’, represents a paradigm shift in payment gateway security, providing a scalable and forward-looking model that balances robust security protocols with user experience and compliance considerations. This chapter contributes significantly to the academic discourse on digital payment security.

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Augmenting Retail Reality, Part A: Blockchain, AR, VR, and the Internet of Things
Type: Book
ISBN: 978-1-83608-635-2

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