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Book part
Publication date: 11 March 2025

Eva Tutchell and John Edmonds

Abstract

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The Stalled Revolution: Is Equality for Women an Impossible Dream?
Type: Book
ISBN: 978-1-83549-193-5

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Article
Publication date: 26 December 2024

Mark Andrew Flanagan and Jan Mei Soon-Sinclair

Foodborne illnesses are often attributed to food services such as restaurants and takeaways. This study aims to investigate consumers’ perceptions of regulatory food hygiene…

33

Abstract

Purpose

Foodborne illnesses are often attributed to food services such as restaurants and takeaways. This study aims to investigate consumers’ perceptions of regulatory food hygiene inspections of restaurants and takeaways in UK.

Design/methodology/approach

A cross-sectional online survey was conducted between November 2024 and March 2025, and 750 responses were received. Chi-square test was carried out to identify associations between demographic variables and checking of food hygiene rating or information. Ordered logistic regression was carried out to determine if demographics and eating out and/or takeaway consumption practices affect participants’ level of confidence in Local authorities (LA)’ (LAs) food hygiene inspections of restaurants and takeaways.

Findings

Females, individuals with food hypersensitivities, low-risk appetite, those who experienced food poisoning incidents and had reported food safety concerns to LA reported checking food hygiene rating or information more frequently. Our findings also revealed that participants who searched for food hygiene rating or information exhibited increased confidence in recent food hygiene inspections (less than a year).

Practical implications

LA should emphasise the importance of checking hygiene ratings or information before dining out or purchasing takeaways, especially for vulnerable groups. Although not mandatory, restaurants and takeaways in England and Scotland could make their hygiene ratings or information more visible and accessible to build public trust and encourage greater consumer engagement with food hygiene information. Additionally, public awareness on how food hygiene inspections are conducted and the factors influencing inspection schedules could further enhance consumer confidence in the inspection process.

Originality/value

This is the first study to explore the relationship between consumer perceptions of food hygiene inspection frequency and their confidence in LA’ inspection process. Our findings suggest that both perceived inspection frequency and food hygiene rating or information seeking behaviour can influence consumer confidence in LA’ food hygiene inspections.

Details

British Food Journal, vol. 127 no. 3
Type: Research Article
ISSN: 0007-070X

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Article
Publication date: 20 February 2024

Ylenia Cavacece, Giulio Maggiore, Riccardo Resciniti and Andrea Moretta Tartaglione

The purpose of this paper is to investigate user satisfaction with digital health solutions by identifying and prioritizing different service attributes on the basis of their…

271

Abstract

Purpose

The purpose of this paper is to investigate user satisfaction with digital health solutions by identifying and prioritizing different service attributes on the basis of their impact on improving user satisfaction.

Design/methodology/approach

Through a literature review and interviews with health professionals and patients, 20 attributes of digital health services provided in Italy have been identified. User satisfaction with these attributes has been evaluated by adopting the Kano model’s continuous and discrete analyses.

Findings

The findings reveal the essential attributes of digital health services that meet users' expectations, identify the attributes that users appreciate or dislike having and highlight unexpected attributes that lead to a significant boost in satisfaction when provided.

Research limitations/implications

This study demonstrates the efficacy of the Kano model in assessing the nonlinear correlation between user satisfaction and the quality of digital health services, thus contributing to fill a gap in the literature in this area. The main limitation of this work is the use of a non-probabilistic sampling method.

Practical implications

This research suggests healthcare institutions and organizations consider user preferences when designing digital health solutions to increase their satisfaction. The results indicate different effects on user satisfaction and dissatisfaction for different categories of attributes in the Italian context.

Originality/value

Previous works studied customer satisfaction with digital health, assuming a linear relationship with service quality, or investigated consumer adoption intentions focusing on the technological factors. This work advances available knowledge by analyzing the nonlinear relationship between digital health attributes and users’ satisfaction and dissatisfaction.

Details

The TQM Journal, vol. 37 no. 3
Type: Research Article
ISSN: 1754-2731

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Article
Publication date: 5 March 2025

Zhenghu Zhu, Xianyi Zhao, Rongyao Song, Chao Chang, Jiuhua Xu, Changcong Zhou and Xu Long

The purpose of this paper is to mesoscopically analyze the impact of parameter variations in the random pore structure on the stress distribution of layered-porous sintered silver…

4

Abstract

Purpose

The purpose of this paper is to mesoscopically analyze the impact of parameter variations in the random pore structure on the stress distribution of layered-porous sintered silver used in high-power electronics, and to conduct a variable importance analysis of the parameter variations in the random pore structure.

Design/methodology/approach

Sintered silver, featuring a porous structure, improves thermal and mechanical performance by effectively absorbing stress and facilitating heat dissipation. To ensure the performance and scalability of layered-porous sintered silver, this paper uses Gaussian random fields to model the random pore structure and performs a sensitivity analysis on pore characteristic length and porosity, both of which significantly impact the stress distribution within the sintered silver layer. First, multiple sets of random pore models with varying characteristic lengths and porosities were generated using Gaussian random fields. Then, the maximum stress of the sintered silver layer containing random pores under power cycling conditions was extracted. Finally, the Morris screening method was used to perform a sensitivity analysis on the variables of the random pore structure that affect the maximum stress in the sintered silver layer. The systematic evaluation of the parameter variations in the random pore structure was conducted to assess their impacts on the maximum stress in the sintered silver layer.

Findings

Due to the high randomness of the pore structure generated by the Gaussian random field function, the maximum stress in the sintered layer fluctuates with different mesoscopic models. After systematic evaluation using the Morris screening method, it was found that the maximum stress in the sintered silver layer is most sensitive to the variation in the pore characteristic length in the x-direction. Reducing the length of pores in the x-direction can significantly decrease the stress concentration between pores in the sintered silver layer after power cycling.

Originality/value

This paper innovatively uses a Gaussian random field to model the mesoscopic structure of layered-porous sintered silver for high-power electronics, and applies the Morris screening method to perform variable importance analysis on the stress distribution results within the sintered silver layers. The mesoscopic study demonstrates that the maximum stress in the sintered silver layer is most sensitive to changes in the pore characteristic length in the x-direction.

Details

Soldering & Surface Mount Technology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0954-0911

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Article
Publication date: 9 July 2024

Luca A. Breit and Christine K. Volkmann

This study aims to enrich the field of entrepreneurial marketing (EM) by examining decision-making processes in the unique context of start-up ventures. To do so, it extends…

193

Abstract

Purpose

This study aims to enrich the field of entrepreneurial marketing (EM) by examining decision-making processes in the unique context of start-up ventures. To do so, it extends research on the distinct EM dimensions to the behavioral context by revealing how causation and effectuation principles shape entrepreneurs’ actions.

Design/methodology/approach

The study investigates EM behavior through 12 semi-structured interviews with 10 start-up founders and two founder associates in Germany. Use of established frameworks of the EM dimensions and causation/effectuation principles paves the way for an in-depth analysis. This methodology uncovers a distinct pattern of decision-making behaviors characterizing various activities within start-ups.

Findings

The findings show that causal logic prevails in start-ups’ EM, and effectual reasoning serves a complementary role. On the dimensional level, the findings reveal a predominant goal-driven focus on customer intensity and value-creation processes. Predictive logic guides opportunity focus, proactiveness and risk management, with nonpredictive behaviors providing adaptability. The principle of affordable loss is also evident in risk management. Finally, start-ups exhibit a blend of causal and effectual logic in innovativeness and resource-leveraging.

Originality/value

To the best of the authors’ knowledge, this study is the first to illuminate the interplay of behavioral logics in start-up firms’ EM by exploring the nuanced principles underpinning the decision-making processes of entrepreneurs. In doing so, it advances understanding of the marketing–entrepreneurship interface and enriches decision-making literature.

Details

Journal of Research in Marketing and Entrepreneurship, vol. 27 no. 2
Type: Research Article
ISSN: 1471-5201

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Article
Publication date: 4 March 2025

Vikas Gupta and Garima Sahu

This study investigates the attitudes and perceptions toward employing persons with disabilities (PWDs) in the Indian hotel industry, focusing on perspectives of senior management…

4

Abstract

Purpose

This study investigates the attitudes and perceptions toward employing persons with disabilities (PWDs) in the Indian hotel industry, focusing on perspectives of senior management and frontline staff. It will also provide insights that could lead to policy changes and inclusive practices in the hospitality industry.

Design/methodology/approach

Through qualitative methods, including 19 semi-structured in-depth interviews with hotel employees across Delhi NCR, Goa and Bengaluru, this research uncovered the complex and varied views on integrating PWDs into the hospitality workforce.

Findings

Our investigation revealed a variety of perceptions after organising them into 18 sub-themes distributed across seven main themes. Results indicated that while senior managers often viewed PWD inclusion positively, citing benefits like enhanced loyalty and corporate social responsibility contributions, frontline staff expressed concerns about operational and service quality challenges. The findings also highlight the need for comprehensive training and support systems to integrate PWDs successfully.

Originality/value

This research contributes new insights into the dynamics of disability employment within a high-interaction service sector, advocating for policy changes and inclusive practices. It suggests practical measures for promoting inclusivity and diversity in hotel operations, marking a significant step forward in understanding and advancing workplace inclusivity in developing economies.

Details

Worldwide Hospitality and Tourism Themes, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1755-4217

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Book part
Publication date: 3 March 2025

Marika Intenza

Over the past 20 years, entrepreneurial ecosystems (EEs) have emerged as a significant research field, inspiring several scholars to provide valuable contributions. The chapter…

Abstract

Over the past 20 years, entrepreneurial ecosystems (EEs) have emerged as a significant research field, inspiring several scholars to provide valuable contributions. The chapter aims to map the current state of literature by highlighting the most prominent research strands and the main theoretical lenses employed in the research field. By carrying out a systematic literature review and bibliometric analysis, the study examines articles published over a period of 27 years. The time frame from 1996 to 2023 offers an extensive outlook of the field’s evolution and current trends, resulting in the identification of five research strands and different future research avenues. From the analysis of prior research works, this study provides an in-depth examination of the complex nature of EEs. The results hold theoretical and practical implications. From the scholars’ point of view, they offer future research directions to move the current level of knowledge forward. From the entrepreneurs’ perspective, they provide valuable insights to address ongoing challenges and catch new opportunities within the dynamic panorama of EEs. Therefore, the insights are poised to drive future research, inform policymakers, and enhance business strategies aimed at fostering resilient EEs. In other words, the purpose is to provide readers with a well-rounded understanding over the state of the literature on EEs and the research strands that deserve further exploration.

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Entrepreneurial Ecosystems in Theory and Practice
Type: Book
ISBN: 978-1-83662-613-8

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Article
Publication date: 21 May 2024

Alperen Öztürk and Korhan Arun

This study aims to discuss appropriate individual, organizational and macroleveled conditions when it is desired to foster intrapreneurship with nudge techniques.

166

Abstract

Purpose

This study aims to discuss appropriate individual, organizational and macroleveled conditions when it is desired to foster intrapreneurship with nudge techniques.

Design/methodology/approach

Conceptual paper.

Findings

This paper aims to provide theoretical framework on the relationship between nudges approach and intrapreneurship and offer measurable propositions at different level of analysis for future research.

Originality/value

At the individual level it is theorized that nudges techniques on intrapreneurship will work when: “agents are aware of being nudged”, “choice architect is a well-recognized leader”, “perception of meaningful work is high” and “agents had former experience about being nudged”. At the organizational level it is claimed that the “number”, “type” and “frequency” of nudges plays the prominent role. Lastly, at the macrolevel it is postulated that “cultural adjustments”, “providing education” and “forming networks” sets the ground for pushing masses to intrapreneurial activities via nudges.

Details

Journal of Entrepreneurship in Emerging Economies, vol. 17 no. 2
Type: Research Article
ISSN: 2053-4604

Keywords

Available. Content available
Book part
Publication date: 20 March 2025

Clarissa J. Disantis and Graham J. Towl

Free Access. Free Access

Abstract

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Addressing Student Sexual Violence in Higher Education
Type: Book
ISBN: 978-1-83797-783-3

Available. Open Access. Open Access
Article
Publication date: 2 April 2024

Martin Lukeš and Jan Zouhar

Many individuals start a new firm each year, mainly intending to become independent or improve their financial situation. For most of them, the first years of operations mean a…

1326

Abstract

Purpose

Many individuals start a new firm each year, mainly intending to become independent or improve their financial situation. For most of them, the first years of operations mean a substantial investment of time, effort and money with highly insecure outcomes. This study aims to explore how entrepreneurs running new firms perform financially compared with the established ones and how this situation influences their well-being.

Design/methodology/approach

A questionnaire survey was completed in 2021 and 2022 by a representative sample of N = 1136 solo self-employed and microentrepreneurs in the Czech Republic, with dependent self-employed excluded. This study used multiple regressions for data analysis.

Findings

Early-stage entrepreneurs are less satisfied with their financial situation, have lower disposable income and report more significant financial problems than their established counterparts. The situation is even worse for the subsample of startups. However, this study also finds they do not have lower well-being than established entrepreneurs. While a worse financial situation is generally negatively related to well-being, being a startup founder moderates this link. Startup founders can maintain a good level of well-being even in financial struggles.

Practical implications

The results suggest that policies should focus on reducing the costs related to start-up activities. Further, policy support should not be restricted to new technological firms. Startups from all fields should be eligible to receive support, provided that they meet the milestones of their development. For entrepreneurship education, this study‘s results support action-oriented approaches that help build entrepreneurs’ self-efficacy while making them aware of cognitive biases common in entrepreneurship. This study also underscores that effectuation or lean startup approaches help entrepreneurs develop their startups efficiently and not deprive themselves of resources because of their unjustified overconfidence.

Originality/value

This study contributes to a better understanding of the financial situation and well-being of founders of new firms and, specifically, startups. The personal financial situation of startup founders has been a largely underexplored issue. Compared with other entrepreneurs, this study finds that startup founders are, as individuals, in the worst financial situation. Their well-being remains, however, on a comparable level with that of other entrepreneurs.

Details

Journal of Entrepreneurship in Emerging Economies, vol. 17 no. 7
Type: Research Article
ISSN: 2053-4604

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