Zeshan Ahmad, Usama Najam and Norizah Mustamil
The succession phenomenon in family-owned businesses (F-OB) determines their future viability and success. This study aims to provide insight into key research areas related to…
Abstract
Purpose
The succession phenomenon in family-owned businesses (F-OB) determines their future viability and success. This study aims to provide insight into key research areas related to F-OB’s succession and identify gaps in current literature that can be explored in future research.
Design/methodology/approach
The research article analysis was conducted using bibliometric techniques with VOS viewer and R-Studio Software. This study analyzed 799 articles from the Web of Science (1993–2023) to assess succession in F-OBs and future research directions.
Findings
This bibliometric study provides evolutionary publication trends on the succession of F-OBs. It also identified journals, universities, future trends, thematic maps, cluster networks, authorship countries, theoretical lenses and research gaps linked with F-OB’s succession.
Originality/value
This study focuses on the trends and research themes that have influenced and progressed the comprehension of succession phenomena and dynamics associated with the survival of F-OBs. By conducting a bibliometric analysis of these influential studies, the research provides an overview of significant advancements. It highlights gaps that can be addressed as future research opportunities to enhance the succession processes of F-OBs.
Details
Keywords
The insurgence of the COVID-19 pandemic insinuated that family-owned small hotels (F-OSH) should adopt AI capabilities and innovation activities and digitize their operations to…
Abstract
Purpose
The insurgence of the COVID-19 pandemic insinuated that family-owned small hotels (F-OSH) should adopt AI capabilities and innovation activities and digitize their operations to survive. This study examines the potential of AI capabilities to digitally transform F-OSHs by leveraging innovation ambidexterity, preparing them for future disasters proactively. Additionally, it sheds light on how the impact of AI capabilities on innovation ambidexterity varies based on strategic fit. In addition, this research explores the influence of digital entrepreneurial intention on fostering innovation ambidexterity, essential for digital transformation in F-OSHs.
Design/methodology/approach
The study collected primary data from 318 descendant entrepreneurs designated as chairpersons or managing directors in F-OSH and analyzed the data using the partial least structural equation modeling technique.
Findings
This study found a positive association of AI capabilities, and digital entrepreneurial intention with the digital transformation of F-OSHs, while strategic fit does not have an association with innovation ambidexterity. Innovation ambidexterity mediates the relationship between AI capabilities and digital transformation in F-OSHs. Moreover, a strong strategic fit increases the effect of AI capabilities on innovation ambidexterity. Furthermore, a high intention for digital entrepreneurship reduces the impact of innovation ambidexterity on the digital transformation of F-OSHs.
Practical implications
The combination of AI capabilities and innovation ambidexterity has transformed F-OSHs' digital transformation. This proactive approach to dealing with economic recessions such as COVID-19 is also influenced by digital entrepreneurial intention and strategic fit.
Originality/value
Anchored on the dynamic capability theory, this study provides valuable insights and novel empirical evidence by investigating the mediating mechanism of innovation ambidexterity and boundary condition of strategic fit and digital entrepreneurial intention between AI capabilities and digital transformation in F-OSHs.
Details
Keywords
Ishfaq Ahmad, Rida Akbar and Muhammad Ali Javed
The concept of online shopping has been in vogue for the past two decades and is on the rise. Even developing countries like Pakistan are using electronic platforms to buy and…
Abstract
Purpose
The concept of online shopping has been in vogue for the past two decades and is on the rise. Even developing countries like Pakistan are using electronic platforms to buy and sell goods and services, and the trend has been increasing ever since the COVID-19 pandemic. Drawing on the expectancy-disconfirmation theory, this study aims to test the e-service quality (E-SQ) and e-customer satisfaction (ECS) linkage with the mediating roles of functional values (FVs) and hedonic values (HVs).
Design/methodology/approach
The data have been collected from 298 customers of AliExpress and Daraz e-commerce platforms and analyzed using covariance-based structural equation modeling (CB-SEM).
Findings
The results of the study showed a significant positive relationship between E-SQ and ECS and indirect linkage through FVs and HVs have also been established.
Practical implications
E-commerce platforms, particularly in Pakistan, should place a strong emphasis on FVs by providing accurate product details, user-friendly navigation, transparent pricing and streamlined transactions. Customers' trust and confidence will increase if they have a smooth and effective online purchasing experience. Customer satisfaction may be influenced by regular platform functionality and usability changes.
Originality/value
The use of functional and HVs is considered to be a novel factor in testing the relationship between E-SQ and ECS.
Details
Keywords
Mehedi Hasan, Tania Afrin and Vandna Misra
Microcharity is a non-profit organization promoting social brotherhood through small donations and volunteer services among diverse members, aiming to address poverty through…
Abstract
Purpose
Microcharity is a non-profit organization promoting social brotherhood through small donations and volunteer services among diverse members, aiming to address poverty through compassion, cooperation and humanitarianism. The study aims to comprehend the role of microcharity as an alternative to microcredit for poverty alleviation. It sheds light on the modus operandi, prospects and problems associated with microcharity.
Design/methodology/approach
The current study used a qualitative research design to investigate a social phenomenon while involving the researchers directly. The study applied participatory action research by involving participants and researchers to comprehend social challenges and evaluate their experiences. The study made considerable use of participant-observer data and field observations.
Findings
It has been revealed that microcharity has potential to address social challenges faced by the marginalized and vulnerable section of society.
Research limitations/implications
This study is based on participatory action research, and therefore, it suffers from academic standardization and heavily depends on researchers. On the other hand, it offers practical approach to solve social problems and would bring forth realistic resolution by offering insights of those making use of micro charity for philanthropic activities.
Practical implications
The article is especially helpful for communities that must respond to emergencies and will be beneficial to individuals and institutions working for social welfare.
Social implications
It will bring forth various facets of micro charity as an alternate for fundraising to rescue sufferers of social exigencies through collective efforts.
Originality/value
The article represents original scholarly research, leveraging the researchers' personal experience to enrich the understanding of microcharity. Its implications are valuable for communities involved in social welfare and can benefit individuals working for charitable institutions, cooperative societies, NGOs and social welfare programmes of government. Additionally, the study's insights can aid researchers in designing new methodologies to explore microcharity and its impact on social welfare initiatives.
Details
Keywords
Sana Goher, Zaheer Abbas and Muhammad Yousuf Rafiq
The boundary layer flow of immiscible fluids plays a crucial role across various industries, influencing advancements in industrial processes, environmental systems, healthcare…
Abstract
Purpose
The boundary layer flow of immiscible fluids plays a crucial role across various industries, influencing advancements in industrial processes, environmental systems, healthcare and more. This study explores the thermally radiative boundary layer flow of a shear-driven Ree–Eyring fluid over a nanofluid. The investigation offers valuable insights into the intricate dynamics and heat transfer behavior that arise when a nanofluid, affected by thermal radiation, interacts with a non-Newtonian Ree–Eyring fluid. This analysis contributes to a deeper understanding of the complex interactions governing such systems, which is essential for enhancing efficiency and innovation in multiple applications.
Design/methodology/approach
The simulation investigates the convergence of boundary layers under varying shear strengths. A comparative analysis is conducted using
Findings
The temperature of the Al2O3 nanoparticles is always higher than the
Originality/value
The results stated are original and new with the thermal radiative boundary layer flow of two immiscible Ree–Eyring fluid and Al2O3/