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This study aims to investigate whether the changes in gender composition of bank board affects Vietnamese bank stability efficiency.

This research covers a panel of 27 commercial banks in Vietnam over a 14-year period from 2007 to 2020. The two-step system generalized method of moments is used to estimate the gender diversity–Vietnamese bank stability efficiency nexus.

The authors find that a greater degree of board gender diversification enhances bank stability efficiency and reduces bank risk-taking in Vietnam. The relationship between gender diversity and the stability efficiency of Vietnamese banks is still valid under the influence of regulatory capital sufficiency and during the financial crisis. These findings are robust to alternative proxies for risk indicators and consistent with the perspectives of stakeholder and behavior theory.

Although this research revisits the relationship between gender diversity and bank risk-taking, it is the first attempt to explore the role of women on board in enhancing the stability efficiency of banks, using the stochastic frontier approach. These findings shed light on the function of gender diversity as a governance instrument for mitigating risk in an emerging market context.

Employee engagement is vital for organizational success, driving productivity, innovation, and commitment. While leadership significantly impacts engagement, the precise mechanisms remain under investigation. This study explores how transformational leadership influences work engagement through the lens of meaningful work perception and employee well-being.

The research employed quantitative methods, surveying 391 Vietnamese faculty members. Data analysis utilized SPSS and structural equation modeling partial least squares (SEM PLS).

Results indicate that transformational leadership positively affects perceived work meaningfulness, employee well-being and work engagement. Notably, meaningful work perception mediates the relationship between transformational leadership and the other two factors.

These findings offer practical insights for universities seeking to enhance employee engagement. They highlight the importance of fostering transformational leadership styles and creating an environment where employees perceive their work as meaningful.

Customer incivility is a crucial issue that has multiple negative effects on organizations, especially in the hospitality industry. This study identified the antecedents of customer incivility and investigated its outcomes on frontline employees (FLEs) in the emerging market of Vietnam.

This study used a quantitative methodology featuring interviews with 476 FLEs who frequently experienced customer incivility in Vietnamese restaurants and hotels. The data were analyzed using structural equation modeling.

The findings demonstrated four antecedents of customer incivility (training/knowledge, FLE incivility, service orientation, and environment) and three outcomes (revenge motivation, service sabotage, and turnover intention), as well as the mediating role of revenge motivation.

Managers can establish and upgrade training lessons with different syllabi for numerous FLE groups to improve staff perceptions and enhance the organization’s service orientation and environment, which can support the minimization of revenge motivation, service sabotage, and turnover intention among frontline staff members.

This study highlights how impactful customer incivility is and how to eliminate it by clarifying its origins and effects in Vietnamese hotel and restaurant organizations.

This study explores the effect of local budget retention rate changes (RER) on total factor productivity (TFP) and its components in Vietnam.

The study employs a two-system generalized method of moments (GMM) estimator and data from 2012 to 2019 across all 63 provinces/cities of Vietnam.

The study finds that local budget retention rates significantly influence public investment, affecting scale and allocation efficiency. The reallocation of budgets between regions and from the central government to local levels incurs certain costs, often resulting in economically robust provinces experiencing reductions in their retention rates.

Recognizing the challenges of immediate structural budget changes due to cultural and historical factors, the study suggests a more gradual policy approach. It emphasizes the importance of policy predictability, as abrupt reductions in the retention rate lead to higher costs than gradual reductions, thus implementing budget policies with a clearer timeline. This study provides insight into local budget allocation regimes and their impact on productivity in transitioning countries.

First, the study provides fresh evidence of the impact of retention rate changes on TFP and its components in Vietnam. Second, the study provides insights into the mechanisms of the nexus of increased budget spending, capital efficiency and, most importantly, attaining improvement in education. We also offer further insights into inefficient budget allocation agents in Vietnam, especially in large cities, which should alert scholars to explore this topic further in the future.

The study investigates determinants of willingness to pay (WTP) for laser land leveling (LLL) technology, its demand heterogeneity across individual farmers and plot characteristics and the technology's empirical impact on paddy productivity.

The study applies the Becker-DeGroote, Marschak style to elicit the WTP for LLL technology and the Cragg model to examine the determinants of the WTP to capture both the demand decision and affordability. The randomized controlled trials (RCT) are incorporated with a production function model to analyze the technology effects on paddy productivity.

The Cragg model finds that the key demographic and behavioral traits such as age, extension services and risk acceptance significantly influence the adoption decision; however, the plot area, bank and financial capacity become predominant factors in the adoption affordability. The LLL treatment effect results in a statistically significant increase in paddy yield of 6.48%, equivalent to 492,138 kg ha^-1.

The analysis underscores the factor complexity, illustrating that the LLL-promoting interventions need to address both the adoption barriers and the enablers for greater affordability. A composite of climate-smart agricultural programs should be employed to facilitate the LLL adoption. The empirical evidence highlights the positive effect on agricultural productivity, potentially offering a significant boost to output and farmer income.

The study contributes to existing literature by analyzing the heterogeneous demand for LLL technology with two distinguishable features of the paddy mono-cropping system and land fragmentation and by incorporating the RCTs alongside a production function for the effects on paddy productivity.

This study aims to investigate how perceived environmental, social and governance (ESG) factors influence employee retention, with a focus on the mediating roles of pride and satisfaction and the moderating role of employees’ pro-environmental behavior.

Set in Brazil, an emerging market with complex socioeconomic and environmental challenges, this study used survey data from 237 employees. And structural equation modeling was used to analyze the relationships among ESG perceptions, satisfaction, pride and retention.

The results highlight that ESG perceptions significantly enhance employee retention through increased satisfaction and pride. In addition, employees’ pro-environmental behaviors strengthen the positive relationship between ESG perceptions and retention.

This study provides insights into the intersection of ESG factors and employee behaviors in shaping retention strategies, offering implications for both scholars and practitioners, especially in emerging market contexts like Brazil.

Este estudio investiga cómo los factores percibidos de Gobierno Ambiental, Social y Corporativo (ESG) influyen en la retención de empleados, con un enfoque en los roles mediadores del orgullo y la satisfacción, y en el rol moderador del comportamiento proambiental de los empleados.

Situado en Brasil, un mercado emergente con complejos desafíos socioeconómicos y ambientales, este estudio utilizó datos de encuestas de 237 empleados. Se empleó Modelado de Ecuaciones Estructurales (SEM) para analizar las relaciones entre las percepciones de ESG, la satisfacción, el orgullo y la retención.

Los resultados indican que las percepciones de ESG aumentan significativamente la retención de empleados a través de una mayor satisfacción y orgullo. Además, los comportamientos proambientales de los empleados refuerzan la relación positiva entre las percepciones de ESG y la retención.

Este estudio proporciona valiosos conocimientos sobre la intersección entre los factores ESG y los comportamientos de los empleados en la formulación de estrategias de retención, ofreciendo implicaciones para académicos y profesionales, especialmente en contextos de mercados emergentes como Brasil.

Este estudo investiga como os fatores de Governança Ambiental, Social e Corporativa (ESG) percebidos influenciam a retenção de funcionários, com foco nos papéis mediadores de orgulho e satisfação e no papel moderador do comportamento pró-ambiental dos funcionários.

Situado no Brasil, um mercado emergente com desafios socioeconômicos e ambientais complexos, este estudo utilizou dados de pesquisa de 237 funcionários. A modelagem de equações estruturais (SEM) foi empregada para analisar as relações entre percepções de ESG, satisfação, orgulho e retenção.

Os resultados indicam que as percepções de ESG aumentam significativamente a retenção de funcionários por meio do aumento da satisfação e do orgulho. Além disso, os comportamentos pró-ambientais dos funcionários fortalecem a relação positiva entre as percepções de ESG e a retenção.

Este estudo fornece uma visão sobre a interseção entre fatores ESG e comportamentos dos funcionários na definição de estratégias de retenção, oferecendo implicações para acadêmicos e profissionais, especialmente em contextos de mercados emergentes como o Brasil.

Service providers and tourism players have introduced the green hotels concept to mitigate detrimental environmental impact. This study aimed to review the literature on green hotels based on bibliometric analysis.

In analyzing the potential and significant subject of the tourism industry and concern on environmental issues, this study evaluates the themes based on the past, present and future trends in green hotels from a bibliographic database retrieved from the Web of Science (WoS).

Several themes were identified from the role of the theory of planned behavior and predictors of consumers' intention to visit green hotels.

Implications were discussed mainly related to green hotels contribution towards sustainable tourism and its role in shaping the tourism sector's landscape. Among the practical implications include rewards by the authorities in the form of incentives or tax relief to green hotel operators, which will encourage conventional hotel transformation into green hotels. Furthermore, green hotels will be at the forefront of tourism and hospitality brands, requiring substantial green marketing initiatives. Sooner or later, opting for green hotels while traveling will be the norm among travelers.

The green hotels have emerged as a way to tackle the environmental issues related to tourism and hospitality while at the same time, allowing the industry to flourish. This research is one of the scant studies that provide a comprehensive overview about green hotel studies and offer future research agendas.

Amid rising concerns over unhealthy dietary habits and their impact on public health, this study aims to explore the role of avatars in promoting healthier eating and enhancing customer satisfaction in restaurants. By leveraging the theory of planned behavior (TPB) and nudge theory, this research sought to gain insights into consumer behavior and assess how digital innovations can encourage healthier food choices.

This study recruited 672 participants in the USA. Participants viewed a video featuring an avatar that informed them about available healthy food options, simulating a restaurant ordering scenario. Following the video, participants completed comprehensive online surveys. The collected data was analyzed using partial least squares structural equation modeling to assess the effectiveness and implications of the intervention.

The findings revealed that health consciousness, environmental awareness, social norms and perceived behavioral control significantly influence dietary habits. Restaurant health initiatives and avatar persuasiveness were found to encourage healthier food choices, improve customer satisfaction and loyalty and enhance electronic word-of-mouth. The study confirmed that avatars equipped with attributes such as competence, warmth, trustworthiness and credibility can be an effective digital nudge for consumers toward healthier dietary decisions.

This study’s originality lies in its integration of TPB and nudge theory, bridging the gap between individual psychological factors and external cues. This comprehensive framework provides valuable insights for restaurant managers, artificial intelligence developers and policymakers, offering practical strategies to promote healthier eating and enhance customer experiences through digital innovation.

鉴于公众对不健康饮食习惯及其对公共健康影响的日益关注, 本研究旨在探索虚拟形象在促进更健康饮食和提升餐厅顾客满意度中的作用。通过利用计划行为理论（TPB）和劝导理论（Nudge Theory）, 本研究试图深入了解消费者行为, 并评估数字创新如何鼓励更健康的食品选择。

本研究在美国招募了672名参与者。参与者观看了一个展示虚拟形象的视频, 该虚拟形象向他们介绍了可供选择的健康食品选项, 模拟了餐厅点餐场景。观看视频后, 参与者完成了全面的在线调查。收集的数据通过偏最小二乘结构方程模型（PLS-SEM）分析, 以评估干预的有效性和影响。

研究发现, 健康意识、环境意识、社会规范和感知行为控制显著影响饮食习惯。餐厅健康倡议和虚拟形象的说服力被发现能够鼓励更健康的食品选择, 提高顾客满意度和忠诚度, 并增强电子口碑。研究证实, 具备能力、温暖、可信度和信誉等属性的虚拟形象可以成为有效的数字劝导工具, 引导消费者作出更健康的饮食决策。

本研究的原创性在于它将计划行为理论和劝导理论结合起来, 填补了个体心理因素和外部线索之间的差距。这一综合框架为餐厅经理、人工智能开发者和政策制定者提供了宝贵的洞见, 提供了推动更健康饮食和通过数字创新增强顾客体验的实用策略。

En medio de la creciente preocupación por los hábitos alimentarios poco saludables y su impacto en la salud pública, este estudio pretende explorar el papel de los avatares en la promoción de una alimentación más saludable y la mejora de la satisfacción del cliente en los restaurantes. Aprovechando la Teoría del Comportamiento Planificado (TPB) y la Teoría del Impulso, esta investigación trata de profundizar en el comportamiento del consumidor y evalúa cómo las innovaciones digitales pueden fomentar la elección de alimentos más saludables.

El estudio reclutó a 672 participantes en Estados Unidos. Los participantes visionaron un vídeo en el que un avatar les informaba sobre las opciones de comida saludable disponible, simulando una situación en la que solicitaban comida en un restaurante. Después del vídeo, los participantes rellenaron unas exhaustivas encuestas en línea. Los datos recogidos se analizaron mediante un modelo de ecuaciones estructurales por mínimos cuadrados parciales para evaluar la eficacia y las implicaciones de la intervención.

Los resultados revelaron que la conciencia saludable, la conciencia medioambiental, las normas sociales y el control conductual percibido influyen significativamente en los hábitos alimentarios. Se comprobó que las iniciativas relacionadas con la salud en los restaurantes y la capacidad de persuasión de los avatares fomentan la elección de alimentos más sanos, mejoran la satisfacción y la fidelidad de los clientes y potencian el boca a boca electrónico. El estudio confirmó que los avatares dotados de atributos como competencia, calidez, fiabilidad y credibilidad pueden ser un estímulo digital eficaz para que los consumidores tomen decisiones dietéticas más saludables.

La originalidad de este estudio radica en la integración de la TPB y la Teoría de los Estímulos, que tiende un puente entre los factores psicológicos individuales y las señales externas. Este marco integral aporta valiosas ideas a los gestores de restaurantes, desarrolladores de IA y responsables políticos, ofreciendo estrategias prácticas para promover una alimentación más sana y mejorar las experiencias de los clientes a través de la innovación digital.