Fernando de Oliveira Santini, Antonio Carlos Gastaud Maçada, José Carlos Freitas Junior, Wagner Junior Ladeira and Tiago Oliveira
The purpose of this study is to present a systematic analysis using a meta-analytical approach regarding the antecedents and consequences of the technology acceptance model (TAM…
Abstract
Purpose
The purpose of this study is to present a systematic analysis using a meta-analytical approach regarding the antecedents and consequences of the technology acceptance model (TAM) in the retail context. This paper also analysed five different theoretical models using meta-analytic structural equation modelling. Finally, this paper investigated possible moderators on the relationships between TAM constructs.
Design/methodology/approach
This manuscript is conceptual as it is based on a literature review. In this line, this paper analysed 85 articles by a meta-analysis that generated 431 effect sizes and identified 8 antecedents and 2 consequences of the TAM construct.
Findings
All antecedents and consequences promoted significant effect sizes with TAM constructs. In the moderation analysis, this paper determined that top journals and countries with a high human development index promoted more substantial effect sizes in the relationship between perceived usefulness (PU) and behavioural intention, and PU and attitude towards system use, respectively. About the theoretical models tested, this paper found that the antecedents enjoyment and trust represent the best fit in TAM models, which affects attitude and behavioural intentions.
Originality/value
This research tested the impact of TAM’s antecedents, consequences and moderators in the retail sector and presented important results via a meta-analytical review. This meta-analysis contributes to the marketing literature by offering a set of empirical generalisations, including relationship coefficients and calculated fail-safe numbers.
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Mobile banking (or m-banking) has become an inseparable part of the modern finance model. Its success relies on customers’ affective responses and behavioral decisions. This study…
Abstract
Purpose
Mobile banking (or m-banking) has become an inseparable part of the modern finance model. Its success relies on customers’ affective responses and behavioral decisions. This study aims to examine the important determinants of positive word-of-mouth (POW) toward m-banking among older consumers.
Design/methodology/approach
A quantitative approach was applied in examining a proposed model with data obtained from 358 respondents based on a Web-based survey from Vietnam using a questionnaire.
Findings
It was determined that attitude, usage intention and satisfaction are the fundamental facilitators of POW in m-banking. Furthermore, perceived usefulness, ease of use and trust are the main predictors of attitude and usage intention, and epistemic value, conditional value, social value and technological value are the primary motivators of usage intention. Ease of use and trust positively affect perceived usefulness. Usage intention fosters higher levels of satisfaction. This study affirms the insignificant effects of ease of use and hedonic value on usage intention as well as satisfaction on attitude.
Practical implications
The findings are insightful for developers to concentrate on how to promote cognitive, affective and behavioral responses among old consumers in m-banking. Marketers should boost value perceptions and trust as the prerequisite underlying judgment and behaviors toward m-banking.
Originality/value
This work validates the synergistic model of POW among older consumers in m-banking by combining the technology acceptance model (TAM) and theory of consumption values (TCV). Thus, it would increase the exploratory power of the theoretical base toward m-banking and in an emerging market.
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Isabelle Lacombe, Salim Chouaibi, Jamel Chouaibi and Anis Jarboui
The purpose of this paper is to explain how financial transparency affect the level of business innovation. The study is based on innovation level in European companies from STOXX…
Abstract
Purpose
The purpose of this paper is to explain how financial transparency affect the level of business innovation. The study is based on innovation level in European companies from STOXX Europe 600 index. The authors test three hypotheses about accounting conservatism, earning management and timeliness of financial information disclosure and their impact to the innovation level.
Design/methodology/approach
Data from a sample of 316 European firms spanning the years 2014–2020 are used to test the model using panel data and multiple regressions feasible generalized least squares (FGLS). The results withstand a battery of robustness tests, including other measures of earnings management and endogeneity tests including generalized method of moments (GMM) estimations and sub-sample analysis.
Findings
The regression findings show that accounting conservatism negatively influences the level of innovation of a company. This implies that accounting conservatism breeds myopia in managers. In addition, it is shown that discretionary accruals and timeliness of disclosure have a positive impact on corporate innovation levels. The impact of financial transparency can be shown to be stronger for firms in the UK, France and Germany, but not for other European firms. The study is relevant for the creative destruction and the resilience theories.
Originality/value
In the face of mixed results from studies linking financial transparency to corporate innovation levels, this study is designed to make one type of contribution: financial and accounting property as indicators of financial transparency may play a role in promoting or discouraging innovation.
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Nowadays, an analysis of the circumstances that have led to the development of specific industries within regional entrepreneurial ecosystems (EEs) is extremely relevant. The…
Abstract
Nowadays, an analysis of the circumstances that have led to the development of specific industries within regional entrepreneurial ecosystems (EEs) is extremely relevant. The chapter carries out a twofold analysis, in order to fully explore the reasons that have led to the creation of a specific industrial district. On the one hand, the tissue paper industry in the Italian province of Lucca is analysed through a qualitative approach; on the other hand, the contextual traits of the Toscana EE influencing firm performance are investigated through using a quantitative research approach. This mixed research analysis provides some important hints. First, it helps to understand how systemic, framework and human conditions affect firm performance. Second, it examines how historical, social, and economic factors have shaped regional industries. Through an in-depth analysis, the chapter provides theoretical and empirical insights into the dynamics that affect industrial transformation in response to globalisation, technological innovation, and changing market demands. After completing the chapter, readers will understand how knowledge, collaboration, and shared resources drive regional competitiveness. Through the qualitative analysis, readers will be aware of the tissue paper industry evolution. The combination with the quantitative study allows us to capture the different drivers swaying firm performance, such as infrastructure, innovation capacity, and institutional support. Therefore, the use of empirical data enables for a more objective assessment of the earlier contextual elements, revealing trends and patterns that may not be immediately evident through qualitative analysis.
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It Nguyen Van, Anna Kotaskova, Alberto Ferraris and Thanh Tiep Le
This study investigates the impact of human capital (managers' capital, employees' capital) and orientation (market orientation, entrepreneurial orientation) for accelerating the…
Abstract
Purpose
This study investigates the impact of human capital (managers' capital, employees' capital) and orientation (market orientation, entrepreneurial orientation) for accelerating the digitalization process and improving the firm performance. It also studies the role of supply chains as both direct and indirect mediators of the correlation between digitalization and business performance.
Design/methodology/approach
This article aims to develop an empirical study using a random sampling technique and survey data collected from 368 managers and owners of different food enterprises in Vietnam. The study adopted a methodological approach quantitatively. Analysis of the relationships and confirmatory factors was performed using structural equation modeling (SEM), a technique to evaluate the proposed relationships.
Findings
In line with expectations, the findings emphasize the impact of human capital (managers' capital, employees' capital) and orientation (market orientation, entrepreneurial orientation) for accelerating the digitalization process and the role of supply chains as both direct and indirect mediators of the correlation between digitalization and improving the firm performance, in the context of emerging markets.
Originality/value
This is an important investigation, according to the authors' knowledge, regarding the role of developing human capital (managers' capital, employees' capital) and orientation (market orientation, entrepreneurial orientation) as a key strategy for accelerating the digitalization process and improving the firm performance. Further, the study's novelty reinforces the role of supply chains as both direct and indirect mediators of the correlation between digitalization and business performance in the Vietnamese food companies, where a market economy is emerging.
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Imran Mehboob Shaikh, Sindhia Arijo, Kamaruzaman Noordin and Hanudin Amin
This study aims to investigate the factors that influence practitioners’ online learning for skills development on Islamic digital social finance (SF) massive open online courses…
Abstract
Purpose
This study aims to investigate the factors that influence practitioners’ online learning for skills development on Islamic digital social finance (SF) massive open online courses (MOOCs) on the United Nations (UN) Sustainable Development Goals (SDGs) by extending the technology acceptance model.
Design/methodology/approach
This study is based on a questionnaire survey using snowball sampling, covering 311 respondents who are practitioners from the SF domain who are interested in using MOOCs. The software Analysis of Moments Structures (AMOS v.28) was used to analyse the data.
Findings
The results indicate that online collaborative learning and perceived usefulness significantly determine MOOCs’ online learning acceptance (MOCA). Perceived ease of use is a weak predictor of the MOCA.
Research limitations/implications
This study is limited in terms of the sampling frame and variables studied. Future studies may add variables concerning self-regulated learning and self-efficacy to capture an extended scope.
Practical implications
This paper is a valuable reference guide for online course organisers, higher education administrators and future researchers.
Social implications
This study offers insight into how MOOCs can spread information and raise public awareness for customised social sustainability investigations to a substantial community of learners nationally and globally.
Originality/value
This study is one of the pioneering studies on MOOCs’ online learning acceptance by practitioners for SDGs in Islamic social finance.
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Thi Hong Thu Nguyen and San Nguyen-Ngoc
Using energy economically and efficiently is essential to ensure national energy security, reduce greenhouse gas emissions, and preventing climate change. Household appliances…
Abstract
Using energy economically and efficiently is essential to ensure national energy security, reduce greenhouse gas emissions, and preventing climate change. Household appliances consume considerable energy, so choosing energy-efficient is to consuming energy economically and efficiently. The research applies the extended theory of planned behavior (TPB) to empirically investigate factors affecting consumers’ purchase intention toward energy-efficient household appliances (EEHA) in Ho Chi Minh City (HCM). The chapter develops both qualitative and quantitative methods. The qualitative method is conducted with five in-depth interviews to get more consumer insight, verify the research model, and elaborate the questionnaire. The quantitative method with 300 consumers living in HCM is used to address the research question. The primary data are collected via a web-based questionnaire and analyzed by IBM SPSS Statistics 20 and Amos 20. The research indicates that attitude, subjective norm (SN), perceived behavioral control (PBC), past purchase experience (PPE), and economic benefit (EB) have significant positive impacts on consumers’ purchase intention. EB has the most significant impact. Nonetheless, consumers’ purchase intention is not significantly impacted by their level of environmental knowledge (EK). Besides, PPE and EBs positively impact attitude and indirectly affect purchase intention, while EK does not. Based on the empirical results, some recommendations are drawn for policymakers to promote energy-efficient household appliance consumption by citizens, thereby ensuring national energy security and promoting environmental protection. Implications to help manufacturers improve products in the right direction and make wise investment decisions and distributors/retailers to understand consumers in HCM are also suggested.
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Fahad Jawed, Sana Iqbal, Ahmad Bilal and Fahad Amir
The study examines the factors contributing to young consumers’ preloved clothing purchase intention and behavior.
Abstract
Purpose
The study examines the factors contributing to young consumers’ preloved clothing purchase intention and behavior.
Design/methodology/approach
Data was collected from 301 respondents using quantitative methodology. PLS Structural Equation Modelling (SEM) was performed to test hypotheses. The study extends the Theory of Reasoned Action by incorporating the Value-Belief-Norm theory to explore environmental consciousness in sustainable behaviors. It integrates public self-consciousness in the relationship of purchase intention with purchase behavior and employs Multi-Group Analysis to compare existing-consumers' purchase intentions with those of new-consumers.
Findings
Consumers prioritizing environmental consciousness, frugality and subjective norms have higher preloved purchase intentions. Purchase intention mediates the relationship between environmental consciousness, subjective norms and purchase behavior. Consumers with high public self-consciousness tend to follow through with their purchase intentions. Moreover, price-conscious existing-consumers of preloved clothing have higher re-purchase intentions.
Research limitations/implications
Marketers and policymakers aiming to promote sustainable fashion could leverage environmental consciousness, price consciousness and societal pressures in awareness campaigns. Moreover, the study underscores the significance of public self-consciousness and prior preloved purchases in determining future consumption.
Originality/value
The study advances the understanding of the unexplored behaviors of young preloved clothing consumers in Pakistan, the second largest importer of preloved clothes and an under-researched market for such consumption. By integrating public self-consciousness and prior preloved purchases in the TRA framework, the study contributes to limited research exploring the role of individual traits and preferences in influencing sustainable fashion consumption.
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Brinda Sree Tamilarasan and Kavitha Ramasamy
The purpose of this study is to provide a comprehensive overview of sustainable fashion consumption from a consumer behavior perspective, combining scientometric analysis and the…
Abstract
Purpose
The purpose of this study is to provide a comprehensive overview of sustainable fashion consumption from a consumer behavior perspective, combining scientometric analysis and the SPAR-4-SLR protocol to identify trends, key contributors and research gaps in the field.
Design/methodology/approach
The study analyzes 114 articles published between 2014 and 2024, sourced from the Scopus database. A hybrid approach is used, employing VOSviewer and Rstudio for quantitative analysis, along with the theory-context-characteristics-methodology framework to systematically review constructs, theories, contexts and methodologies in the selected articles.
Findings
The findings highlight critical insights into consumer behavior regarding sustainable fashion and identify gaps in the literature. The study also provides performance indicators, including publication trends and citation metrics, visualized through tables and maps. It offers practical guidance for businesses and policymakers to promote sustainable consumption practices.
Originality/value
This research contributes to the field by integrating scientometric and systematic review methods, providing a novel approach to understanding sustainable fashion consumption. It also suggests future research directions and explores how benchmarking techniques can enhance consumer engagement and sustainability strategies.
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Huynh Thi My Dieu, Abdullah Al Mamun, Thi Le Huyen Nguyen and Farzana Naznen
This study aims to identify factors that affect the intention and actual adoption of cashless payment (ACP) among Vietnamese youths. Extending the unified theory of acceptance and…
Abstract
Purpose
This study aims to identify factors that affect the intention and actual adoption of cashless payment (ACP) among Vietnamese youths. Extending the unified theory of acceptance and use of technology (UTAUT) model with two impelling factors (perceived trust [PTR] and lifestyle compatibility [LCM]), this study also examined the mediating effect of intention to adopt cashless payment (ICP) on the relationships of UTAUT model components with the actual ACP.
Design/methodology/approach
All data were collected online from 422 Vietnamese youths through online survey, and partial least squares structural equation modelling was performed to analyse the data.
Findings
The study’s results illustrated the positive and significant effects of performance expectancy, effort expectancy, facilitating conditions, LCM and PTR on ICP. However, social influence was found to exhibit a negative effect on ICP. Furthermore, ICP was found to contribute no mediation effects on the relationships of any of the components with the actual ACP.
Practical implications
This study’s findings are widely useful for marketers and managers to plot their promotional and campaigning strategies, emphasising factors that motivate consumers to adopt cashless payment. The obtained findings also benefit architects and designers in designing products and services by consolidating lifestyle standards and other requirements of consumers. Policymakers should implement policies and strategies to enforce rules and educate the public to widely adopt cashless payment across various sectors.
Originality/value
This study extended the UTAUT model with two new variables, i.e. PTR and LCM.