My aim is to advance competitive dynamics scholarship by presenting and developing the notion of locus inflection episodes. Such episodes refer to situations featuring changes…
Abstract
Purpose
My aim is to advance competitive dynamics scholarship by presenting and developing the notion of locus inflection episodes. Such episodes refer to situations featuring changes that specifically generate shifts in the levels at which various actors aggregate as competitors.
Design/methodology/approach
I ground my theorizing in reanalyzes of two published studies, selected from management literature located beyond competitive dynamics scholarship. These two studies were originally not centered on locus inflection episodes, but the studies feature illustrative instances of such episodes.
Findings
My reanalyzes highlight two salient situations when the strategic repertoires of actions and responses deployed by competing firms create or dissolve various organizational forms that produce shifts in aggregation levels, thus generating locus inflection episodes. These situations include the creation as well as the dissolution of meta-organizations. Throughout the two situations, organizers of competition play an important role as actors that do not compete, but that nonetheless affect how competition unfolds by sparking inflection episodes.
Originality/value
Competitive dynamics scholars have primarily examined what firms do throughout the process of competition (i.e. its “how”). But they have largely disregarded that what firms do when deploying strategic repertoires may include the creation or dissolution of various organizational forms, and that this creation or dissolution can shift the aggregation levels at which competition unfolds. Such shifts are captured by the notion of locus inflection episodes, and competitive dynamics scholars could utilize it to approach the locus of competition (i.e. its “who” and “where”) as a changeable aspect throughout the process of competition.
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Simona Curiello, Enrica Iannuzzi, Dirk Meissner and Claudio Nigro
This work provides an overview of academic articles on the application of artificial intelligence (AI) in healthcare. It delves into the innovation process, encompassing a…
Abstract
Purpose
This work provides an overview of academic articles on the application of artificial intelligence (AI) in healthcare. It delves into the innovation process, encompassing a two-stage trajectory of exploration and development followed by dissemination and adoption. To illuminate the transition from the first to the second stage, we use prospect theory (PT) to offer insights into the effects of risk and uncertainty on individual decision-making, which potentially lead to partially irrational choices. The primary objective is to discern whether clinical decision support systems (CDSSs) can serve as effective means of “cognitive debiasing”, thus countering the perceived risks.
Design/methodology/approach
This study presents a comprehensive systematic literature review (SLR) of the adoption of clinical decision support systems (CDSSs) in healthcare. We selected English articles dated 2013–2023 from Scopus, Web of Science and PubMed, found using keywords such as “Artificial Intelligence,” “Healthcare” and “CDSS.” A bibliometric analysis was conducted to evaluate literature productivity and its impact on this topic.
Findings
Of 322 articles, 113 met the eligibility criteria. These pointed to a widespread reluctance among physicians to adopt AI systems, primarily due to trust-related issues. Although our systematic literature review underscores the positive effects of AI in healthcare, it barely addresses the associated risks.
Research limitations/implications
This study has certain limitations, including potential concerns regarding generalizability, biases in the literature review and reliance on theoretical frameworks that lack empirical evidence.
Originality/value
The uniqueness of this study lies in its examination of healthcare professionals’ perceptions of the risks associated with implementing AI systems. Moreover, it addresses liability issues involving a range of stakeholders, including algorithm developers, Internet of Things (IoT) manufacturers, communication systems and cybersecurity providers.
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Thomas M. Hickman and Michael Stoica
Integrating social comparison and social identity theories, this study aims to examine students’ emotional and behavioral responses to the use of ChatGPT in academic settings…
Abstract
Purpose
Integrating social comparison and social identity theories, this study aims to examine students’ emotional and behavioral responses to the use of ChatGPT in academic settings, focusing on intrinsic motivation, dissonance, envy, schadenfreude and artificial intelligence (AI) usage intentions.
Design/methodology/approach
The research design consisted of two sequential survey-based studies with undergraduate business students. Study 1, analyzed with SmartPLS, measured students’ intrinsic motivation, cognitive engagement, dispositional envy, emotional dissonance and schadenfreude experienced in response to academic dishonesty related to ChatGPT. Study 2 explored the motivations behind students’ future use of AI tools, examining ethical considerations and emotional responses.
Findings
Study 1 determined that higher levels of cognitive engagement reduce dissonance and envy among highly motivated students. Nevertheless, driven by cognitive engagement, dissonance and envy, it was established that highly motivated students experience schadenfreude when others are caught misusing ChatGPT. In contrast, low-motivated students only feel schadenfreude as a product of dissonance and envy. The focus of Study 2 was on the adoption of ChatGPT. Results indicate that future usage is driven by ethical considerations for highly motivated students, whereas less dissonance is key for low-motivated students.
Originality/value
The study’s originality lies in its exploration of schadenfreude in the context of AI use among students, highlighting how cognitive engagement and motivation influence emotional responses. Drawing on social comparison and social identity theories, it sheds new light on the dynamics of academic integrity and the emotional landscape surrounding AI tools like ChatGPT, thus filling a research gap in understanding student behavior and perceptions in higher education.
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Michele Rubino and Ilaria Mastrorocco
Considering the growing emphasis on sustainability, companies are developing green innovation strategies for creating new products and processes that reduce environmental effects…
Abstract
Purpose
Considering the growing emphasis on sustainability, companies are developing green innovation strategies for creating new products and processes that reduce environmental effects. The impact of green innovation on firm performance is well established in the literature; however, the relationship between a firm’s adoption of green innovation and its social behaviour has not yet been explored. This study aimed to fill this gap by analysing the impact of green innovation on companies’ social behaviour, at both the overall and sub-dimensions levels.
Design/methodology/approach
This study was conducted on a sample of 191 companies worldwide between 2016 and 2019. Company data were extracted from the Joint Research Centre database established by the European Commission and the Organisation for Economic Cooperation and Development. In contrast, data on corporate social behaviour was taken from the LSEG Workspace database. We applied a panel regression using a fixed effects model to test the research hypotheses.
Findings
The results support the positive impact of green innovations on corporate social behaviour in the immediate and subsequent periods. However, the empirical results do not provide significant evidence for some dimensions of corporate social behaviour, such as respect for human rights and product responsibility.
Originality/value
The study’s novelty lies in its emphasis on how green innovation shapes corporate social behaviour and enhances stakeholder relationships. Green innovation is introduced as a strategic instrument for meeting social duties and increasing trust, loyalty and ethical engagement with important stakeholders.
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Sebastian Brockhaus, Daniel Taylor, A. Michael Knemeyer and Paul R. Murphy
This research explores the concept of omnichannel fulfillment steering (OFS) and demonstrates how retailers can influence a consumer’s fulfillment decisions through commonly used…
Abstract
Purpose
This research explores the concept of omnichannel fulfillment steering (OFS) and demonstrates how retailers can influence a consumer’s fulfillment decisions through commonly used financial incentives such as discounts, credits and the opportunity to avoid home delivery fees.
Design/methodology/approach
We present insights from two theoretically grounded experiments to examine how different types of financial incentives can be used by omnichannel retailers to steer consumers from home delivery toward three alternative order fulfillment methods (AOFM) – buy-online-pickup-in-store, curbside-pickup and ship-to-locker.
Findings
Our analysis suggests that an opportunity to avoid shipping fees (penalty-avoidance) is a more effective OFS nudge than offering discounts or store credits (rewards). No difference was observed between offering discounts or credits as steering mechanisms; further, no omnichannel steering benefits were observed among the tested AOFMs. Collectively, these findings provide possible justification for retailers’ prioritization of credits to foster customer in-store visits, thus encouraging greater customer engagement and facilitating cross-selling opportunities. Finally, we uncover a penalty-avoidance endowment effect for “free shipping” of purchases over the current industry-standard free shipping threshold.
Practical implications
Retailers might prioritize store credits over discounts as nudges to steer customers toward an AOFM, with buy-online-pickup-in-store offering the greatest benefits for most retailers. Furthermore, using penalty-avoidance OFS incentives over a typical free shipping threshold may increase AOFM selection rates but engender adverse customer reactions.
Originality/value
Advancing the concept of OFS, this study directly informs retailers’ omnichannel incentive programs to nudge customers back into the store. Countering intertemporal choice theory, we could not demonstrate that delayed incentives are less effective than immediate ones. Based on prospect theory, we identify a free shipping endowment effect at a specific reference point along a purchase amount continuum.
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This study aims to investigate patterns of information use among undergraduate engineers as they progress through their academic programs. The primary objective was to discern how…
Abstract
Purpose
This study aims to investigate patterns of information use among undergraduate engineers as they progress through their academic programs. The primary objective was to discern how second and fourth-year students differ in their use of different types of information while performing specific tasks, namely, conducting labs, composing reports and undertaking projects.
Design/methodology/approach
The research used an online questionnaire to collect data, focusing on the comparative analysis of second and fourth-year engineering students’ information use. The analytical framework comprised a chi-square test, residual analysis and exploratory data analysis, for evaluating statistical significance and identifying trends over time.
Findings
The results demonstrated a statistically significant difference in information use between second and fourth year undergraduates. Notably, fourth year students exhibited a preference for disciplinary genres, such as journal articles, patents and technical reports. This coincided with a decline in fourth year students’ use of educational genres, including textbooks and instructors’ handouts, notes and slides. These shifts in information use were observed consistently across all three tasks.
Originality/value
The uniqueness of the study resides in its innovative approach to exploring information use by investigating the relationship between genres and tasks over the course of students’ academic programs. The research introduces a novel approach for visualizing changes in information use. By describing the evolving preferences of undergraduate students from novice to emerging professional, this study contributes valuable insights into the nuanced ways in which information is used throughout the levels of engineering education.
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Zijun Lin, Chaoqun Ma, Olaf Weber and Yi-Shuai Ren
The purpose of this study is to map the intellectual structure of sustainable finance and accounting (SFA) literature by identifying the influential aspects, main research streams…
Abstract
Purpose
The purpose of this study is to map the intellectual structure of sustainable finance and accounting (SFA) literature by identifying the influential aspects, main research streams and future research directions in SFA.
Design/methodology/approach
The results are obtained using bibliometric citation analysis and content analysis to conduct a bibliometric review of the intersection of sustainable finance and sustainable accounting using a sample of 795 articles published between 1991 and November 2023.
Findings
The most influential factors in the SFA literature are identified, highlighting three primary areas of research: corporate social responsibility and environmental disclosure; financial and economic performance; and regulations and standards.
Practical implications
SFA has experienced rapid development in recent years. The results identify the current research domain, guide potential future research directions, serve as a reference for SFA and provide inspiration to policymakers.
Social implications
SFA typically encompasses sustainable corporate business practices and investments. This study contributes to broader social impacts by promoting improved corporate practices and sustainability.
Originality/value
This study expands on previous research on SFA. The authors identify significant aspects of the SFA literature, such as the most studied nations, leading journals, authors and trending publications. In addition, the authors provide an overview of the three major streams of the SFA literature and propose various potential future research directions, inspiring both academic research and policymaking.
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Atena Rahehagh, Dildora Nazarova, Harikumar Pallathadka, Meeta Joshi, Damanjeet Aulakh and K.D.V. Prasad
This study endeavors to comprehend the impact of perceived risks and coping strategies on tourists' inclination to participate in virtual tourism.
Abstract
Purpose
This study endeavors to comprehend the impact of perceived risks and coping strategies on tourists' inclination to participate in virtual tourism.
Design/methodology/approach
Employing a quantitative methodology and the protection motivation theory (PMT), an online survey was administered to 215 foreign tourists with an awareness of security concerns in Iran. The collected questionnaire data underwent statistical analysis using SPSS and structural equation modeling analysis via SmartPLS software.
Findings
The findings reveal that perceived severity and vulnerability exert a significant positive influence on the likelihood of embracing 360 VR. Additionally, the positive effect of perceived response efficacy in using 360 VR on adoption intention was confirmed. Notably, perceived self-efficacy in using 360 VR does not significantly affect adoption intention. Finally, the results showed that negative media coverage, unlike the mental image of the destination, has a positive effect on 360 VR adoption intention.
Practical implications
Extending PMT with 360 VR in tourism risk management allows for more effective risk communication. By immersing tourists in VR simulations, stakeholders can educate them about potential threats, empowering them to navigate risks confidently. This reduces anxiety and enhances travel satisfaction. Moreover, VR integration across sectors promotes a collaborative and proactive approach to risk mitigation within the tourism industry.
Originality/value
This research extends PMT to understand 360 VR adoption in tourism. It investigates how perceived security risks (severity and vulnerability), coping strategies (response efficacy and self-efficacy), negative media and destination image influence tourists' intention to use 360 VR experiences. The findings offer valuable insights for destination marketers in addressing perceived security risks and promoting 360 VR adoption.
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Zhonghui Feng and Volker Kuppelwieser
CSR authenticity reflects the perceived trustworthiness of CSR activities. Despite its importance, research on CSR authenticity in virtual contexts remains limited. This study…
Abstract
Purpose
CSR authenticity reflects the perceived trustworthiness of CSR activities. Despite its importance, research on CSR authenticity in virtual contexts remains limited. This study investigates how specific dimensions of CSR authenticity influence consumer engagement in virtual CSR initiatives by focusing on the mediating role of cognitive cause proximity (i.e. cause salience and cause relevance).
Design/methodology/approach
Data were collected through a structured online survey on Chinese social media, which yielded 389 valid responses. Structural equation modelling using AMOS 24 was employed to test the proposed hypotheses.
Findings
The results show that perceived benevolence and the broad impact of CSR authenticity positively affect consumer engagement in virtual CSR. Significantly, cause relevance mediates the relationship between the broad impact of CSR and CSR engagement. However, cause salience unexpectedly reduces consumer engagement in virtual CSR initiatives.
Originality/value
This study extends construal level theory (CLT) and social exchange theory (SET) to virtual corporate social responsibility, offering fresh insights into how consumers respond to authentic CSR efforts. Practitioners can enhance CSR authenticity by highlighting its broad impact and benevolence to drive engagement while being cautious about overemphasising cause salience, which may risk alienating consumers.
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Zainab Abood Hussein and Saba Sami Mehdi Al Ali
The present study focuses on analysing the impact of augmented reality (AR) on enhancing the perception of the “Authenticity of Heritage Sites” in an off-site condition. It also…
Abstract
Purpose
The present study focuses on analysing the impact of augmented reality (AR) on enhancing the perception of the “Authenticity of Heritage Sites” in an off-site condition. It also aims to assess participants’ satisfaction with a smartphone AR application experience of heritage sites.
Design/methodology/approach
Through a literature review, the paper outlines the perception of spaces in light of digital technologies and the state of art of augmented reality (AR) applications. It then identifies criteria and indicators for assessing the “Perception of Authenticity of the Attraction Site” in AR experiences. The authors proceed with a practical implementation in two stages. The first stage involved digitally reconstructing the remains of the Sassanid Palace of Khosroes in Ctesiphon-Iraq, which dates back to the 3rd to 6th centuries AD. This reconstruction aimed to restore the lost parts of the building, and then design a proposed smartphone application for augmented reality of this heritage site. In the second stage, the application was tested through an off-site video presentation to a selected sample of participants, to simulate the application. Followed by data collection using a questionnaire.
Findings
The results revealed high percentages of positive indicators, indicating the effectiveness of augmented reality (AR) in enhancing the perception of authenticity of the heritage site. Furthermore, participants expressed positive satisfaction with the AR application simulation video and advocated for the integration of new technologies in heritage experiences.
Research limitations/implications
The study used a video presentation to simulate the proposed augmented reality application. Although this experiment defines the research benefit in the condition of pre-visit to heritage sites, the importance of the study lies in presenting the public’s interaction with these applications in Iraq as an example for Middle Eastern countries. Consequently, it is relevant to studies interested in heritage in this region, and to those comparing the conditions and results of this study with other areas in the world. Additionally, it points at the necessity for heritage managers to focus on integrating modern interactive technology applications to enhance public engagement and understanding of heritage sites.
Practical implications
The paper gave positive results regarding the use of augmented reality technology in heritage places and results regarding satisfaction with using the application.
Social implications
Providing the public’s interaction with these applications in Iraq as an example of the Middle East countries. Consequently, understanding the heritage and calling for preservation, it is related to studies concerned with heritage in this region, in addition, the need to focus on heritage managers on integrating modern interactive technology applications to enhance general participation.
Originality/value
The paper establishes its originality by addressing the limited use of augmented reality applications in Iraq, a country in the Middle East. It highlights the audience’s recognition and endorsement of these applications. The paper examines the role of this interactive technology in raising public awareness in the region about the significance of built heritage and enhancing understanding of its authenticity. Additionally, it underscores the importance of a neglected built heritage site: the Sassanid palace in Ctesiphon. The paper highlights its considerable global tourism potential if properly considered by relevant authorities.