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The chapter discussed the comprehensive integration of whole life cycle (WLC) principles in construction, mainly focusing on its application in stealth construction. It outlined the challenges of implementing WLC practices, emphasising the need for proactive planning and meticulous execution. The study highlighted key aspects of the WLC in stealth construction, including considerations for building design, energy transmission, visibility management, and security countermeasures. Additionally, it underscores the importance of addressing environmental protection, health and safety, project delivery duration, economy, and aesthetics throughout the construction process to ensure the development of resilient, sustainable, and visually appealing structures that meet the needs of present and future generations.

Digitalisation is a key driver of the Fourth Industrial Revolution (Industry 4.0) to better understand the opportunities and challenges pertaining to digital transformation; organisations adopt different approaches to dealing with digitisation. The purpose of this chapter is to explore the impact of Industry 4.0 on the procurement process re-engineering and its role within the area of supply chain management. Additionally, the research will examine barriers and challenges involved in the digitalisation of procurement and supply chains and how to overcome them. According to the findings, digitalisation of the procurement process can have several advantages, such as supporting complex decision-making processes and administrative tasks, focusing on strategic decisions and activities, transforming procurement into a strategic interface to support organisational efficiency, effectiveness and profitability and fostering the development of new business models. Furthermore, the study highlighted various influencing factors, challenges and the role of stakeholders impacting the digitalisation of procurement functions and supply chains.

This chapter explored health and safety considerations in stealth construction, emphasising the integration of advanced technologies and innovative practices. It commences with a general introduction, followed by a historical overview of safety practices in the construction industry, highlighting the evolution of a safety culture. The chapter examined various health and safety management techniques, including policy formulation, safety training programs, and job safety analysis. Additionally, it discussed current trends such as wearable technology, IoT, VR/AR, and predictive analytics. The unique requirements of stealth construction are addressed, focusing on building cross-section design, visibility, application of radio frequency emission and countermeasures. Finally, it presents a comprehensive approach to achieving stealth construction, emphasising environmental protection, safety, speed, economy, and aesthetics, and provides practical examples to illustrate these concepts.

The chapter explored integrating smart construction techniques in achieving stealth construction objectives, emphasising the development of building cross-sections, visibility management, energy transmission optimisation, and countermeasure implementation. It delved into the multifaceted aspects of smart construction towards achieving stealth construction goals, including environmental protection, enhanced construction safety, accelerated construction duration, cost-effectiveness, and aesthetic considerations. Furthermore, the chapter underscores the importance of leveraging innovative approaches and advanced technologies to meet the evolving demands of stealth construction projects and pave the way for sustainable, safe, and aesthetically pleasing built environments.

This paper aims to highlight the effect of mobile commerce (m-commerce) ubiquity on usage behavior as well as the mediator mechanism of brand trust between ubiquity and usage behavior. To extend the findings, this research also examines the moderator role of product reputation on the nexus between brand trust and usage behavior in the m-commerce context.

Given the quantitative approach, the authors gathered 1,565 valid responses from m-commerce app users. Data were analyzed in SmartPLS 4.

Ubiquity positively impacted brand trust, and the latter positively influenced m-commerce usage behavior. Brand trust also partially mediated the effect of m-commerce ubiquity on usage behavior, along with product reputation moderating the positive effect of brand trust on usage behavior.

By combining resource-based theory with signaling theory in the stimulus-organism-response (S-O-R) framework, this paper's novelty focuses on the investigation of m-commerce ubiquity, brand trust as a mediating mechanism and product reputation as a moderator in explaining usage behavior in the m-commerce context.

The purpose of this paper is to chart the history of tourism academia and offer observations as to its future development in the 21st century.

This paper uses a limited review of the literature and the personal reflections of the authors as its main approaches.

In reviewing the multi-generational history of tourism academia, it became apparent that whilst we have become a more scientifically rigorous community of scholars, a challenge for the academy going forward will be how best to cultivate a spirit of understanding among different parts of the academy when presented with viewpoints that do not appear to coalesce with one’s understanding of “truth”.

This paper contributes to scholarly debates over the history and future of tourism academia by challenging the academy to reflect critically on its increasing diversity and how to incorporate diverse viewpoints into the tourism knowledge canon.

本文的目的是绘制旅游学术的历史, 并对其在21世纪的未来发展提出看法。

本文采用有限的文献综述和作者的个人反思作为主要方法。

在回顾旅游学术界的代际更替历史时, 很明显, 虽然我们已经成为一个科学严谨的学者群体, 旅游学界未来面临的挑战将是, 当学术界不同群体提出的观点似乎与人们对“真理”的理解不一致时, 如何更好的培养大家的理解精神。

本文通过挑战学术界批判性地反思其增长, 为学术界关于旅游学术的历史和未来的辩论做出了贡献。

El objetivo de este trabajo es trazar la historia de la academia del turismo y ofrecer observaciones sobre su futuro desarrollo en el siglo XXI.

Este artículo se basa en una revisión limitada de la literatura y en las reflexiones personales de los autores a sus principales enfoques.

A lo largo de la revisión de la historia multigeneracional de la academia del turismo, se pone de manifiesto que, si bien nos hemos convertido en una comunidad de estudiosos más rigurosa desde el punto de vista científico, uno de los retos para el mundo académico en el futuro será cómo cultivar mejor un espíritu de entendimiento entre las distintas partes del mundo académico cuando se presenten puntos de vista que no parezcan coincidir con la propia concepción de la “verdad”.

Este artículo contribuye a los debates académicos sobre la historia y el futuro de la academia en turismo, al desafiar a la academia a reflexionar críticamente sobre su creciente diversidad y sobre cómo incorporar diversos puntos de vista al canon del conocimiento turístico.

The NHS long-term plan outlined that mental health services in the UK will be based on the trauma-informed approach in the next 10 years. Staff in leadership roles in those services will face a responsibility to lead the implementation of TIC; however, little is known about the experiences of these staff attempting to create change. Therefore, this study aims to gain an understanding of mental health staff (MHS)’s experiences in implementing trauma-informed care (TIC) in the NHS.

In total, 14 mental health staff (MHS), comprising ten psychologists and four multidisciplinary clinicians, were recruited through purposive and snowball sampling. Semi-structured individual interviews were conducted via Microsoft Teams to provide qualitative data. Interviews were transcribed verbatim and analysed using Braun and Clarke’s (2006) reflexive thematic analysis.

Five themes were found: 1) having a visionary outlook and high expectations for change, 2) professional growth and personal development, 3) affirmation of the role’s importance and impact, 4) psychological discomfort and 5) ways of coping. Participants strongly believed that TIC should be standard practice for all health-care staff, noting that implementing TIC led to their professional and personal growth. While they found satisfaction in influencing others to value TIC, they experienced negative emotions when their efforts were unsuccessful and used various strategies to overcome barriers and manage psychological discomfort.

To the best of the authors’ knowledge, this study is the first to explore the experiences of MHS implementing TIC in the NHS. Support recommendations for staff in the role are made and future research is identified.

The purpose of this paper is to determine if companies in the modular and offsite construction (MOC) industry are agile or not and its level of application for agility principles, which allows for quick responses to the increasingly dynamic nature of industry environments.

This paper proposes an agility assessment framework for MOC that uses 48 assessment attributes organized into four categories: metrics, drivers, enablers and capabilities. A questionnaire approach was used to disseminate the framework globally in 19 countries and synthesize its relevance to the MOC industry. The questionnaire had 55 complete responses, majority of respondents work in managerial positions for MOC manufacturing facilities and onsite general contractors.

It was found that the lowest metric score for adapting to change was for cost since controlling cost would be difficult for any changes required after the design freeze stage. The top agility driver was found to be the need to respond to the wide variety of customer expectations, while the lowest driver was the existence of competing priorities. The top agility enabler was vendor partnership, which can be related to current postpandemic supply chain disruptions. Regarding technological capabilities, Europe and the USA acquired better scores compared to Asia, Latin America and Africa.

This study contributes to the MOC body of knowledge by creating an agility assessment tool for MOC firms to analyze their agile approach and environment, identifying the preliminary importance of agility assessment attributes and determining significant agile differences between the main MOC industry groups.

Small-to-medium-sized enterprises (SMEs) in e-commerce often invest in information technology (IT) to stay competitive. However, whether and how IT capability (ITC) translates into financial performance requires further research. This paper examines the role of ITC in enabling value proposition innovation (VPI) as an important mechanism that improves financial performance for Chinese e-commerce SMEs during the COVID-19 pandemic. We argue that ITC is critical for enabling innovation because it elevates SMEs’ understanding of changing customer needs, especially when SMEs operate on multiple e-commerce platforms (multihome).

We used partial least squares structural equation modeling (PLS-SEM) and tested the hypotheses that ITC mediated by VPI and moderated by multihoming increases the financial performance of e-commerce SMEs through a survey among 206 Chinese SMEs operating on Taobao.

We find that not only higher levels of ITC lead to better financial performance, but also that the effect is fully mediated by VPI. Moreover, the effect of ITC on innovation is enhanced when vendors operate on multiple platforms.

The study identifies VPI as an important mechanism through which SMEs can leverage their ITC to adapt, innovate and thrive in competition. Our work suggests that using technology to develop innovative ideas and identify opportunities (which are reflected in VPI) is key to success and that doing so is more likely when vendors multihome. Thus, this study contributes to the innovation literature by explicating a concrete link between ITC, multihoming, VPI and increased financial performance. Different e-commerce stakeholders, including SME owners, IT and service providers and e-commerce platforms, can benefit from the findings of this work.

The purpose of this paper is to provide empirical understanding germane to ethical climate’s contingent, nonlinear relationship with salesperson performance. While research shows a positive relationship between a firm’s ethical climate and salesperson performance, current examinations of this effect have been limited to linear hypothesizing and testing. The job demands-resource model, however, suggests that the relationship between ethical climate and salesperson performance is nonlinear.

To test the theorized nonlinear and moderated nonlinear relationships, the authors use a sample of 485 business-to-business salespeople and structural equations path modeling.

Results reveal an increasing incremental threshold effect between ethical climate and salesperson performance. Findings further support postulations that conditions which increase (e.g. competitive intensity) or decrease (e.g. role autonomy) the extent to which the sales environment is challenging correspondingly increase or decrease the magnitude of the nonlinearity.

Because the study required variance in environmental-level (e.g. competitive intensity) and organizational-level (e.g. role autonomy) moderators, data used to test the hypotheses came from a cross-sectional, self-reported survey.

The results produce the managerial insight that there are increasing returns to salesperson performance as the ethical climate increases. Insights from the analysis of moderating conditions further inform managers that in highly competitive industries they should be especially attuned to their ethical climate.

To the best of the authors’ knowledge, the findings are the first to advance insight into ethical climate’s curvilinear and contingent salesperson performance implications. Furthermore, this study advances moderated nonlinear relationships suggested by theory.