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Although several studies evidence the positive outcomes of facilitation coaching style in various professional settings, it has received less attention in the health-care context. Thus, drawing on previous research and the tenets of Self-Determination Theory (Deci and Ryan, 1985), Job Demands-Resources Theory (Demerouti et al., 2001) and Conservation of Resources Theory (Hobfoll, 1989), this study aims to investigate the relationship between facilitation coaching style and adaptive performance in health-care professionals, considering a serial mediation mechanism in which job-related anxiety and informal field-based learning are antecedents of positive psychological capital (PsyCap).

Self-reported data were collected from 253 Romanian health-care professionals using a cross-sectional research design.

The authors found that facilitation coaching style reduces job-related anxiety and promotes informal field-based learning, thereby improving PsyCap and, ultimately, contributing to higher adaptive performance.

These results emphasize the critical role of facilitation coaching style in the health-care sector and provide actionable insights for health-care organizations seeking to enhance their staff’s adaptive performance and, consequently, patient care.

This article proposes diffractive vignettes as a new analytical approach that can sensitize organizational communication research to extra/linguistic forces in the communicative constitution of major societal challenges such as the climate crisis. The critical feminist concept of diffraction examines how diverse forces interact, interfere and produce new patterns of meaning and difference through entangled, performative relations.

Diffraction as an analytical tool is illustrated based on fieldwork on organizing the climate crisis in the tourist destinations in the Tyrolean Alps and Venice. We analytically attune to how extra/linguistic forces move and resonate with us, how we read them through each other in a diffractive experiment and how they allow us to attend to materialization differently through crafting diffractive vignettes.

We account for how the analytical work required us to experiment with juxtaposing, weaving, dividing and melting data and theories together through non-representational, post-qualitative ways of analyzing. Through a diffractive vignette, we then unfold how the extra/linguistic forces became agentic for the constitution of the climate crisis.

Through diffractive vignettes, we extend a fast-developing body of work on materialization within organizational communication to analytically exploit communication’s performativity, including its extra/linguistic forces in a post-qualitative, non-representational sense. With diffraction, we expand the analytical potential of organizational communication scholarship with a sensitivity to difference in materialization.

Megaproject's construction is essential for the development and economic growth of any country, especially in the developing world. In Kuwait, megaprojects are facing many restrictions that discourage their execution causing a significant delay in bidding, design, construction and operation phases with the execution quality being affected. The objective of this study is to develop a complexity measurement model using analytic hierarchy process (AHP) for megaprojects in Kuwait, with a focus on the New Kuwait University multi-billion campus Shadadiyah (College of Social Science, Sharia and Law (CSSL)) as a case study.

The study applies a hybrid fuzzy analytic hierarchy process (FAHP) method to compare the results with those obtained using the conventional AHP method. This can facilitate the project management activities during the different stages of construction. Data were collected based on the results of a two-round Delphi questionnaire completed by seniors and experts of the selected project.

It was found that project modeling methodology was responsible for complexity. It was grouped under several categories that include technological, goal, organizational, environmental and cultural complexities. The study compares complexity degrees assessed by AHP and FAHP methods. “Technological Complexity” scores highest in both methods, with FAHP reaching 7.46. “Goal Complexity” follows closely behind, with FAHP. “Cultural Complexity” ranks third, differing between methods, while “Organizational” and “Environmental Complexity” consistently score lower, with FAHP values slightly higher. These results show varying complexity levels across dimensions. Assessing and understanding such complexities were essential toward the completion of such megaprojects.

The contribution of this study is on providing the empirical evidential knowledge for the priority over construction complexities in a developing country (Kuwait) in the Middle East.

The purpose of this study is to revisit the conventional wisdom about a key contribution [i.e. strengths, weaknesses, opportunities, threats (SWOT) analysis] in the field of strategic management. The societal context and the role of academics, consultants and executives is taken into account in the emergence of SWOT analysis during the 1960–1980 period as a pivotal development within the broader context of the satisfactory, opportunities, faults, threats (SOFT) approach. The authors report on both the content and the approach, so that other scholars seeking to invigorate indigenous theories and/or underreported strategy practices will thrive.

Applying a historiographic approach, the authors introduce an evidence-based methodology for interpreting historical sources. This methodology incorporates source criticism, triangulation and hermeneutical interpretation, drawing upon insights from robust evidence through three iterative stages.

The underreporting of the SOFT approach/SWOT analysis can be attributed to several factors, including strategy tools being integrated into planning frameworks rather than being published as standalone materials; restricted circulation of crucial long-range planning service/theory and practice of planning reports due to copyright limitations; restricted access to the Stanford Research Institute Planning Library in California; and the enduring popularity of SOFT and SWOT variations, driven in part by their memorable acronyms.

In the spirit of a renaissance in strategic planning research, the authors unveil novel theoretical and social connections in the emergence of SWOT analysis by combining evidence from both theory and practice and delving into previously unexplored areas.

Caution is advised for scholars who examine the discrete time frame of 1960–1980 through mere bibliometric techniques. This study underscores the risks associated with gathering incomplete and/or inaccurate data, emphasizing the importance of triangulating evidence beyond scholarly databases. The paradigm shift of strategic management research due to the advent of large language models poses new challenges and the risk of conserving and perpetuating academic urban legends, myths and lies if training data is not adequately curated.

Food taste is essential for customer satisfaction and loyalty with food products and services. This study examines how ethnic cues influence taste perceptions in the growing traditional food sector.

Two experiments were conducted among students, faculty and staff members of two Taiwanese universities. The first experiment manipulated congruence of three ethnic cues (chef, wait staff and atmosphere) in an ethnic food setting, the second manipulated local identity salience and cue congruence for chefs in a local traditional food setting.

Ethnic congruities between food and chefs, wait staff and atmospherics increase perceived taste of traditional dishes, mediated by perceptions of authenticity and enhanced by consumer cosmopolitanism. In local traditional food settings, the indirect effect of ethnic congruence was found only when subjects perceived strong local identity. Cosmopolitanism played a negative role in the local traditional food setting.

The findings of this research provide insights into the potential taste management for both ethnic and local traditional food products and services and aid in the development of marketing strategies based on ethnic cues.

This research extends understanding of accessibility-diagnosticity theory to food judgments, empirically testing the implicit theory that ethnic food presented with ethnically congruent cues tastes better. To our knowledge, this is the first investigation distinguishing the different effects of ethnic cues on actual perceived taste for unfamiliar ethnic food and familiar local traditional food.

This paper investigates the evolving landscape of architectural criticism in the digital era, leveraging the enduring interplay between architecture and media. It specifically examines the role of social media and public awards in improving user engagement with architectural discourse.

A mixed-method approach, incorporating both qualitative and quantitative analyses, is used to discuss three architecture awards. These are chosen for their different evaluation processes and their capacity to offer diverse opportunities for public interaction and engagement.

The study emphasises the potential of social media to democratise architectural criticism, while also addressing challenges such as the prominence of non-critical visual material and the presence of algorithmic biases. The findings underline the importance of providing adequate materials for public evaluation and integrating expert juries to support the assessment process. These elements are essential to fostering informed public participation, bridging the gap between professional expertise and popular engagement, and enabling meaningful architectural discourse on social media.

This paper fills a gap in the academic literature by connecting public architectural awards – a relatively unexplored aspect of architectural culture – with the potential of social media as a platform for architectural criticism.

The importance of key account management (KAM) as a management technique in business-to-business markets has grown in recent years. The success of KAM programmes is highly dependent on the efforts of individual employees, specifically key account managers. Research on KAM at an individual level is important but lacking in the academic domain. This study aims to fill this gap by developing and evaluating a model of key account manager personality traits and how they impact the adoption of artificial intelligence (AI) technologies. The study also depicts the effect of the adoption of AI technologies on competitive advantage and firm performance.

The study examines how the adoption of AI technologies impacts firms’ competitive advantage and performance. The study used competitive advantage as a mediator and organisational culture as a moderator. A mixed-method analysis was used to conduct the study. In the first phase, an exploratory study was conducted using interviews with 26 key account managers from the automobile industry and thematic analysis to establish 9 constructs. In the second phase, which is a confirmatory study, 496 respondents finally responded to the questionnaire.

All constructs are used for confirmatory analysis and validate the data. Our research shows that key account managers’ adoption of AI technologies is influenced significantly by personality traits. Extraversion, agreeableness, conscientiousness, neuroticism and openness have substantial links to adopting AI technologies, which impacts firms’ competitive advantage and performance. Organisational culture significantly moderates the association between agreeableness and the adoption of AI technologies.

The findings of this research allow organisations to optimise team composition, customise training programs based on individual traits and incorporate personality assessments into recruitment processes for streamlined technology adoption and improved competitiveness. Overall, these actions aim to enhance AI integration, driving competitive advantage and client satisfaction.

This study stands out as one of the limited inquiries examining how the Big-five personality traits of key account managers influence the integration of AI technologies and its resulting impact on company performance. Therefore, this research makes notable contributions to the realms of organisational psychology and technology adoption studies.

The purpose of this study is to map the intellectual structure of sustainable finance and accounting (SFA) literature by identifying the influential aspects, main research streams and future research directions in SFA.

The results are obtained using bibliometric citation analysis and content analysis to conduct a bibliometric review of the intersection of sustainable finance and sustainable accounting using a sample of 795 articles published between 1991 and November 2023.

The most influential factors in the SFA literature are identified, highlighting three primary areas of research: corporate social responsibility and environmental disclosure; financial and economic performance; and regulations and standards.

SFA has experienced rapid development in recent years. The results identify the current research domain, guide potential future research directions, serve as a reference for SFA and provide inspiration to policymakers.

SFA typically encompasses sustainable corporate business practices and investments. This study contributes to broader social impacts by promoting improved corporate practices and sustainability.

This study expands on previous research on SFA. The authors identify significant aspects of the SFA literature, such as the most studied nations, leading journals, authors and trending publications. In addition, the authors provide an overview of the three major streams of the SFA literature and propose various potential future research directions, inspiring both academic research and policymaking.