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This study examines how leaders’ narcissistic rivalry (LNR) affects the in-role performance (IRP) and proactive customer service performance (PCSP) of employees in the hospitality industry. Specifically, this study investigates the mediating role of psychological distress and the moderating role of locus of control (LOC) in the aforementioned relationships.

This study administered a multi-wave, multi-source questionnaire survey with 323 employees working in 11 full-service hotels in China. Statistical analyses were performed using the PROCESS macro in SPSS 26 software and structural equation modeling using Mplus 8.3 software.

The authors' results suggest that LNR can negatively affect hospitality employees’ IRP and PCSP and that these relationships are mediated by psychological distress. Additionally, the impact of LNR on psychological distress can be lessened by internal LOC.

This study contributes to the literature on leader narcissism by investigating how LNR affects IRP and PCSP among hospitality employees. Drawing on conservation of resources theory, this study also identifies a novel mediating mechanism (psychological distress) connecting LNR to hospitality employees’ service outcomes. Furthermore, this study reveals the moderating role of LOC in the relationship between LNR and psychological distress.

This research, grounded in the conservation of resources (COR) theory, investigates the impact of supervisor incivility on emotional exhaustion and nurses’ job neglect. It also examines the buffering roles of resilience and professional calling in shaping the relationship between supervisor incivility and emotional exhaustion, as well as between emotional exhaustion and nurses’ job neglect.

The study uses multisource and time lag data from registered nurses (N = 426) using self-administered questionnaires. At time T1, nurses self-report about resilience, supervisor incivility, emotional exhaustion and professional calling. At time T2, they rate each other’s job neglect in pairs (N = 213).

The findings indicate a significant positive relationship between supervisor incivility and nurses’ job neglect partially mediated by emotional exhaustion. Additionally, resilience and professional calling function as strong buffers, mitigating the effects of supervisor incivility on emotional exhaustion and job neglect, respectively.

The contribution of the study lies in its exploration of the underlying COR, thus connecting supervisor incivility to job neglect among nurses, offering valuable insights into the mediating role of emotional exhaustion and the moderating effects of resilience and professional calling. These findings extend the theoretical understanding of workplace incivility and provide actionable implications for fostering supportive environments in healthcare settings. However, the reliance on convenience sampling and a relatively small sample size (N = 426) limits the generalizability of the results. Future research should address these limitations by employing larger, more diverse samples to validate and expand upon these findings.

The study offers practical implications for healthcare organizations by highlighting the need to address supervisor incivility through training programs, resilience-building initiatives and fostering a sense of professional calling among nurses. These interventions can mitigate emotional exhaustion, reduce job neglect and promote a supportive work environment, ultimately enhancing nurse well-being and patient care quality.

This study from the perspective of COR theory contributes uniquely to the literature by bridging gaps in understanding how supervisor incivility impacts nurses’ job neglect via emotional exhaustion which remained a relatively underexplored area. It also advances knowledge by introducing resilience and professional calling as moderators, providing a comprehensive framework for addressing the adverse effects of workplace incivility in the healthcare sector.

This study explores the use of digital tools to support the sharing of sustainability information in the transition towards sustainable supply chain management in food supply chains.

The qualitative study reports on a Swedish food supply network, consisting of interviews with retailers/restaurants, wholesalers, and farmers/processors. By applying the analytical lens of responsibilisation, the abductive study reveals the complexities and barriers in transitioning to a sustainable food industry with the help of digital tools.

The findings demonstrate that perceived responsibility for corporate sustainability was limited to the national legislative framework. This limitation is evidence of an evaded regime of responsibilisation across supply chain actors. Additionally, the use of digital tools to support sustainability information sharing was largely absent in strategic orientations. This selective or withheld sustainability information translated into a gatekeeping mechanism that potentially hinders collective efforts to achieve sustainability.

The findings indicate that Swedish food actors are currently in a waiting position regarding the use of digital tools to promote sustainability information sharing. More specifically, industry actors perceive the need for an updated regulatory sustainability framework that supports a faster, digitally supported transition towards a sustainable food industry. Policymakers should be more proactive to incentivise industry actors to develop and adopt digital tools promoting corporate sustainability.

Responding to the call for more research into the empirical reality of supply chain actors and their approaches towards digitalisation and sustainability, this study bridges the gap between conceptual studies and practice. Furthermore, this study refines the theory of responsibilisation by shedding light on the underlying mechanisms of sharing sustainability information within a food supply network. It suggests that there exists an evaded regime of responsibilisation whereby governmental agencies are assigned the greatest responsibility to drive corporate sustainability, and, in the absence of such regulatory requirements, the sharing of sustainability information is limited.

This paper aims to discuss the innovation challenge in the alternative protein sectors of the European Union (EU) and Australia-New Zealand (AUSNZ) by comparing their respective novel food frameworks. The study investigates which regulatory provisions stakeholders perceive as barriers to innovation and proposes measures to address these obstacles.

Alternative proteins are often legally classified as “novel foods” in both the EU and AUSNZ. A functional comparative legal analysis of the novel food frameworks of these two jurisdictions was conducted. Qualitative interviews with stakeholders active in the EU or AUSNZ alternative protein sectors complemented the legal analysis. The interviews aimed at gathering stakeholder perspectives on the framework within which they operate and discuss ways to foster innovation in their jurisdictions.

While the AUSNZ framework is generally perceived as more innovation-friendly, particularly regarding breakthrough innovations like cultivated meat, the EU is viewed as a challenging regulatory environment. The duration of the authorisation procedure, differing levels of communication and opportunities for dialogue between stakeholders and regulators, along with the political stances of EU member states, emerged as the main elements to explain such differences. In both jurisdictions, a lack of support for small-scale companies was identified as a key factor hindering the innovation process.

This study provides the first in-depth comparative analysis of the novel food frameworks in the EU and AUSNZ and explores stakeholder perceptions of their respective frameworks. Through this comparison, the study offers suggestions for enhancing both frameworks' ability to incentivise innovation in their alternative protein sectors.

This study explores the factors that contribute to fan loyalty for a losing sports team, with a specific focus on the Karachi Kings in the Pakistan Super League. The research aims to uncover the motives that influence fans’ unwavering support for a team that consistently underperforms.

A qualitative research design was utilized, involving semi-structured interviews with a diverse sample of Karachi Kings fans. Data were analyzed using grounded theory principles to uncover key themes. This approach allowed for an in-depth understanding of the underlying psychological and sociocultural factors. Grounded theory was chosen to systematically generate insights from data, particularly because fan loyalty in current contexts remains underexplored.

The research identified five main themes that influence fan loyalty: identity integration, emotional attachment, cognitive coherence, behavioral consistency and social connectivity. Fans exhibited a strong psychological connection to the Karachi Kings, fueled by regional pride, shared experiences and a sense of community. The findings emphasize the importance of creating a strong fan community and nurturing emotional bonds through consistent engagement and shared experiences.

This study demonstrated how psychological and sociocultural factors combine to sustain support for a losing team. It broadens the understanding of sports fandom by emphasizing that fan loyalty extends beyond a team’s success or failure, being deeply rooted in identity, emotions and social connections. This research offers a nuanced view of fan behavior in a non-Western context and provides valuable insights for developing marketing strategies and fostering community engagement in sports management.

Nanofluids enhance heat transfer due to the inclusion of nanoparticles, but the exact reasons remain debated. Limited nanoscale experiments hinder understanding. To investigate the thermal effects of nanoparticles, understanding nanoparticle aggregation kinetics is crucial. Nanoparticles have applications in various industrial fields. This study compares the effects of nanoparticle aggregation and non-aggregation in a nanofluid flow influenced by an inclined magnetic field around an expanding or shrinking cylinder, incorporating the generalized Fourier law with a prescribed surface temperature.

The model problem is solved numerically with the bvp4c finite difference collocation method, known for its accuracy.

Graphs and tables illustrate how key factors affect velocity and thermal fields. The results revealed that for stretching flows, fluid velocity increases with higher nanoparticle concentrations and velocity slip, while shrinking flows show opposite trends. The drag force decreases with rising Hartmann numbers and nanoparticle volume fraction, irrespective of aggregation. Surface drag is more affected by aggregation than non-aggregation in both shrinking and expanding cases. The study also validates the proposed model.

Before this, numerous attempts discussed aggregation and non-aggregation separately on a deforming cylinder. Nevertheless, no study has yet assessed the impact of a slanted magnetic field on comparing the effects of nanoparticle aggregation versus non-aggregation in nanoliquid flow over a deformable or shrinking cylinder. This seems to be the first attempt to compare nanoparticle aggregation versus non-aggregation in nanoliquid flow.

Just culture emphasizes fair treatment and accountability, promoting open communication and continuous learning, which are essential in research settings. Therefore, this study aims to examine the perceptions of just culture and explored factors associated with higher perception scores among research center staff.

This cross-sectional study targeted research center staff at King Faisal Specialist Hospital & Research Centre in Riyadh and Jeddah, Saudi Arabia. In addition, the study used the Just Culture Assessment Tool to measure the perception of just culture.

The study achieved a response rate of 79%, with many participants being permanent contract holders (81.9%) and Saudi nationals (65.3%). Results indicated that while many staff (80.6%) found the reporting system user-friendly and believed in the benefits of incident reporting, 42.7% felt discomfort discussing incidents with supervisors. Factors such as female gender, Saudi nationality, permanent contract type and experience with work-related incidents were associated with higher perception scores in the univariate analysis (P < 0.05).

These findings highlight areas for improvement, particularly in fostering open communication. Interventions like mandatory training workshops for leadership could enhance the reporting culture, promoting transparency and a shared understanding of just culture principles. This study provides a foundation for future initiatives aimed at improving organizational culture and integrity within research settings.

Crises have been common occurrences in African communities, both in the past and in present times. These disturbances are, however, preceded by peace and reconciliation initiatives among the disputing parties. In the pursuit of peace, dialogue has often played a significant role, but another factor that has been instrumental in the promotion of peace is the use of photographs and videos (products of the camera). This chapter highlights the benefits obtainable through the lens of the camera from the perspective of cultural troupe performance (CTP) in Benin City, Edo State, Nigeria whereby artists make use of the cogency of meaningful songs, dances, costumes, oral poetry, and icons as mediums of communication. This chapter focusses on how the camera has been engaged songs, dances, and costumes in CTP in Benin City to restore emotions and express cultural and historical allegiance towards the promotion of peace. Findings show that reviews of scenes captured in real or virtual time by the camera during the growth and development of the kingdom indicate that they promoted peace in the community, including contemporary society.

This study aims to investigate the role of cognitive processing – driven by hedonism, emotional experiences and nostalgia – in enhancing destination evangelism and revisit intentions among virtual reality (VR) tourists. By addressing gaps in existing literature on VR tourism, it aims to provide insights into how cognitive engagement influences visitation and advocacy for destinations.

The research comprises two studies. Study 1 employs a within-subjects pre-post quasi-experimental design with 197 participants who completed the same survey measure before and after viewing a VR video of the Taj Mahal. Study 2 utilizes a mixed-methods approach, which included surveying 377 participants at popular hotels in Kashmir followed by conducting unstructured interviews with 24 respondents to gather qualitative insights. Data analysis includes paired-sample t-tests, structural equation modelling (SEM) and narrative content analysis.

Results of Study 1 reveal a significant change in both destination evangelism and revisit intentions following VR exposure, indicating VR exposure has a significant impact on creating destination evangelism and revisit intentions. Results of Study 2 indicate that nostalgia, hedonism and emotional experience influence cognitive processing, which in turn leads to destination evangelism and revisit intention. Further, results indicate that tourist engagement moderates the effect of cognitive processing on destination evangelism and revisit intention in a way that the positive effect of cognitive processing on both destination evangelism and revisit intention intensifies at higher levels of tourist engagement. Qualitative insights derived from interviews validate that VR experiences evoke strong emotional connections that foster advocacy and loyalty towards destinations.

These findings suggest that destination marketers should leverage VR technology to enhance tourists’ emotional engagement and evoke nostalgia, thereby cultivating stronger relationships with tourists. The study highlights the importance of cognitive processing in developing effective marketing strategies that encourage destination evangelism and repeat visitation.

This research fills a critical gap in the literature by examining the cognitive and emotional factors that drive tourist behaviour in VR contexts, specifically focusing on how these factors influence loyalty and advocacy. It contributes to the emerging discourse on metaverse tourism management, offering actionable insights for optimizing virtual destination experiences.