Han-Shen Chen and Ching-Tzu Chao
The purpose of this study was to explore Taiwanese consumers attitudes toward upcycled food as a viable and economically sustainable solution to food waste within the context of…
Abstract
Purpose
The purpose of this study was to explore Taiwanese consumers attitudes toward upcycled food as a viable and economically sustainable solution to food waste within the context of global environmental pressures caused by the food system. This study applied the theory of planned behavior (TPB) and the value-attitude-behavior (VAB) model to explore the factors shaping consumer behavior toward upcycled food.
Design/methodology/approach
A survey was conducted using convenience sampling to collect 295 valid responses from Taiwanese consumers. The questionnaire was designed to measure the relationships among dietary values, moral attitudes, subjective norms, perceived behavioral control and consumers intentions toward the consumption of upcycled food. The data were analyzed using statistical methods to verify the hypotheses derived from the TPB and VAB models.
Findings
The findings revealed that dietary values significantly influence moral attitudes, subjective norms and perceived behavioral control, highlighting their pivotal role in consumer behavior toward upcycled food. Moral attitudes, subjective norms, perceived behavioral control, perceived responsibility and thriftiness were positively associated with the intention to consume upcycled food, indicating the potential of these factors in fostering sustainable consumption practices.
Originality/value
This study is unique in its application of the TPB and VAB models to examine the acceptance of upcycled food among Taiwanese consumers, contributing fresh insights into the field of sustainable consumer behavior. This highlights the significance of aligning dietary values and moral attitudes of consumers with sustainable consumption practices, offering a new perspective on promoting upcycled food in Taiwan and potentially in other regions with similar cultural and environmental frameworks.
Details
Keywords
Eileen Z. Taylor and Paul F. Williams
To argue current calls to address grand challenges like income inequality are unlikely to succeed until the academy acknowledges how accounting is constitutive of these problems…
Abstract
Purpose
To argue current calls to address grand challenges like income inequality are unlikely to succeed until the academy acknowledges how accounting is constitutive of these problems. We demonstrate how accounting is part of the problem because of its adherence to a legal model of the corporation erected on false suppositions.
Design/methodology/approach
Using multiple disciplines, e.g. history, economics, law and philosophy, pertaining to the nature of the corporate form, we present a logical argument that the official telos of accounting obstructs any fruitful effort to address grand challenges.
Findings
The global legal concept governing corporations (an aggregate of members) makes corporations a major cause of the grand challenges humans face. Adherence to a legal theory of the corporation leads accounting policy to rationalize income and wealth inequality by subsuming the legal powers of corporations to expropriate wealth into a singular maximand labeled “earnings.”
Originality/value
Though accounting is essentially “of” law, scholarly efforts to understand accounting’s social role are based on an information metaphor. We provide reasons for skepticism of any efforts addressing grand challenges until accounting acknowledges the legal nature of its social role as a regulator of business conduct. There are no accounting solutions to grand challenges without acknowledging how the accepted legal nature of the corporate form makes the corporation the cause of the grand challenges we face.
Details
Keywords
Sebastian Brockhaus, Daniel Taylor, A. Michael Knemeyer and Paul R. Murphy
This research explores the concept of omnichannel fulfillment steering (OFS) and demonstrates how retailers can influence a consumer’s fulfillment decisions through commonly used…
Abstract
Purpose
This research explores the concept of omnichannel fulfillment steering (OFS) and demonstrates how retailers can influence a consumer’s fulfillment decisions through commonly used financial incentives such as discounts, credits and the opportunity to avoid home delivery fees.
Design/methodology/approach
We present insights from two theoretically grounded experiments to examine how different types of financial incentives can be used by omnichannel retailers to steer consumers from home delivery toward three alternative order fulfillment methods (AOFM) – buy-online-pickup-in-store, curbside-pickup and ship-to-locker.
Findings
Our analysis suggests that an opportunity to avoid shipping fees (penalty-avoidance) is a more effective OFS nudge than offering discounts or store credits (rewards). No difference was observed between offering discounts or credits as steering mechanisms; further, no omnichannel steering benefits were observed among the tested AOFMs. Collectively, these findings provide possible justification for retailers’ prioritization of credits to foster customer in-store visits, thus encouraging greater customer engagement and facilitating cross-selling opportunities. Finally, we uncover a penalty-avoidance endowment effect for “free shipping” of purchases over the current industry-standard free shipping threshold.
Practical implications
Retailers might prioritize store credits over discounts as nudges to steer customers toward an AOFM, with buy-online-pickup-in-store offering the greatest benefits for most retailers. Furthermore, using penalty-avoidance OFS incentives over a typical free shipping threshold may increase AOFM selection rates but engender adverse customer reactions.
Originality/value
Advancing the concept of OFS, this study directly informs retailers’ omnichannel incentive programs to nudge customers back into the store. Countering intertemporal choice theory, we could not demonstrate that delayed incentives are less effective than immediate ones. Based on prospect theory, we identify a free shipping endowment effect at a specific reference point along a purchase amount continuum.
Details
Keywords
Shalini Srivastava, Pavitra Dhamija and Poornima Madan
Using the person-organization (P-O) fit perspective, the present study explores the interlinkages between workplace spirituality (WPS) and organizational citizenship behavior…
Abstract
Purpose
Using the person-organization (P-O) fit perspective, the present study explores the interlinkages between workplace spirituality (WPS) and organizational citizenship behavior (OCB). It further attempts to understand the mediating effects of psychological ownership and innovative work behavior (IWB) for the association.
Design/methodology/approach
Data was collected in three waves from 283 frontline hotel employees in the Delhi NCR region of India. Partial least square (PLS-structural equation modeling) was used to test the hypothesized model.
Findings
A significant association was found between WPS and OCB. Psychological ownership and IWB had a significant serial mediation effect on WPS and OCB relationship.
Practical implications
The involvement of spirituality in the workplace is one of the significant factors contributing to positive organizational performance from the perspective of perishable services. Hence, understanding and implementing best practices to encourage WPS and strengthening psychological ownership for favorable behavioral outcomes must be one of the significant priorities for human resource managers in the hospitality industry.
Originality/value
WPS is an under-explored area in the hospitality industry. The present study will be novel and critical in bridging the research gap wherein psychological ownership and IWBs mediate the relationship between WPS and OCB in the hospitality sector. Furthermore, the present study notably contributes to using person organizational fit theory for the hypothesized relationships between study variables for the hospitality sector employees in India.
Details
Keywords
Hendy Mustiko Aji, Norbani Che-Ha and Mohd Zaidi Md Zabri
This study aims to systematically review the literature on intergroup prosocial behavior to uncover key insights and propose future research directions for Islamic marketing.
Abstract
Purpose
This study aims to systematically review the literature on intergroup prosocial behavior to uncover key insights and propose future research directions for Islamic marketing.
Design/methodology/approach
This study uses the Theory-Context-Characteristics-Methodology framework to systematically review past literature based on the most commonly used theories, contexts, characteristics and methods.
Findings
After reviewing 2,675 articles from 2000 to 2023, this study identifies the four most common theories and contexts, seven factors and three primary methods used to study intergroup prosocial behavior. Based on these findings, this study identifies seven research gaps and suggests new theoretical perspectives, themes, constructs and methods for future studies in Islamic marketing.
Originality/value
To the best of the authors’ knowledge, this study is the first systematic literature review to explore intergroup prosocial behavior across disciplines while proposing targeted research agendas and actionable insights to advance the field of Islamic marketing.
Details
Keywords
Erekle Pirveli, Esther Ortiz-Martínez, Salvador Marín-Hernández and Paul Thompson
This study aims to examine how the characteristics of lobbyists – type, size and country of origin – affect the nature of the feedback submitted to the European Commission…
Abstract
Purpose
This study aims to examine how the characteristics of lobbyists – type, size and country of origin – affect the nature of the feedback submitted to the European Commission regarding the Corporate Sustainability Reporting Directive.
Design/methodology/approach
This research is grounded in an analysis of 143 public comment letters, encompassing the entire spectrum of feedback received. The authors begin with a content analysis of the directive’s 20 key items to categorize responses, construct a feedback index based on them and then use ordinary least squares, robust and ordered logit regressions.
Findings
This analysis reveals the expanding concept of “users” in sustainability reporting, with active lobbying from both business associations and non-governmental organizations (NGOs). While the directive is generally well received, concerns arise regarding its broad scope, third-party assurance, forward-looking information and the rushed timeline. Lobbyists’ characteristics play a significant role in shaping their feedback. NGOs show stronger support than business associations, with companies in between. Smaller lobbyists favor simplified disclosures, and notable French support suggests a potential “reversed lobbying” effect, possibly due to the French presidency’s role in shaping the European sustainability reporting framework.
Practical implications
This in-depth content analysis of feedback on the directive provides a comprehensive summary measure that serves as a powerful tool for standard-setters to develop sector-specific sustainability standards.
Social implications
As sustainability reporting gains traction and zero-emission targets grow more urgent, understanding the standard-setting process is increasingly crucial.
Originality/value
This research shifts the focus of lobbying from financial to sustainability reporting. The authors build on regulatory capture and public interest theories by incorporating networking theory and the phenomenon of reversed lobbying to uncover key variations.
Details
Keywords
The idea of value co-creation involves the benefit actors gain from integrating resources through activities and interactions within a service network, with the environment…
Abstract
Purpose
The idea of value co-creation involves the benefit actors gain from integrating resources through activities and interactions within a service network, with the environment enabling high-quality collaboration. This paradigm highlights customers’ ability to co-create value with service providers and other customers. This idea is gaining traction in health care. These days, patients are no longer passive recipients of health-care services; rather they have started taking proactive roles in their self-health management. This study aims to understand the phenomenon of value co-creation among patients within online health communities (OHCs).
Design/methodology/approach
A systematic literature review of papers published from 2003 to 2024 in Web of Science-indexed journals was conducted. The review highlights theories, contexts, characteristics and methodologies in this area, synthesizing insights from previous research and presenting a future research agenda for underexplored and unexplored contexts using emerging theoretical perspectives and analytical methodologies.
Findings
The review illuminates theoretical and empirical studies on value co-creation among patients in OHCs. Previous research shows that value co-creation among patients leads to cognitive, affective and physical benefits such as reduced anxiety and stress, increased assurance and self-confidence, improved quality of life, enhanced patient empowerment, acceptance of disease and treatment effectiveness and a sense of self-worth and well-being.
Originality/value
This review synthesizes insights from previous works and outlines a research agenda for future studies in underexplored and unexplored contexts using new theoretical perspectives and methodologies. Considering the role social media plays in an individual’s life, this work will help in deep diving into the role of such online communities in the health-care sector.
Details
Keywords
Milin Rakesh Prasad, Weng Marc Lim, Naveen Donthu and Naresh G.
This study aims to establish an understanding of commonsense, a valuable mechanism for navigating disruptive, volatile, uncertain, complex and ambiguous (DVUCA) environments.
Abstract
Purpose
This study aims to establish an understanding of commonsense, a valuable mechanism for navigating disruptive, volatile, uncertain, complex and ambiguous (DVUCA) environments.
Design/methodology/approach
This study conducts a scientometric (bibliometric) analysis of commonsense through the lens of tacit knowledge, practical intelligence and sensemaking to unpack is nomological network.
Findings
This study reveals that tacit knowledge, practical intelligence and sensemaking are pivotal to the conceptualization of commonsense, crucial for navigating DVUCA environments. These elements interact within organizational contexts, influencing knowledge dynamics, decision-making processes and ethical leadership. The findings not only affirm the foundational role of these components in commonsense but also highlight their interplay in fostering organizational resilience, adaptability and strategic agility. This synergy underlines commonsense as a multifaceted and dynamic capability essential for effective management and leadership in complex settings.
Research limitations/implications
This study significantly enriches the theoretical landscape of commonsense by mapping its components within a scientometric-established nomological network. By identifying the interconnected roles of tacit knowledge, practical intelligence and sensemaking in organizational settings, it invites future scholarly endeavors to further dissect these relationships. It also encourages the exploration of additional elements such as emotional intelligence and cultural factors that may influence commonsense. This research opens new avenues for examining how these foundational aspects can be systematically nurtured and developed within diverse organizational environments.
Practical implications
This study provides actionable insights for organizational leaders and policymakers. Understanding the critical roles that tacit knowledge, practical intelligence and sensemaking play in navigating complex environments can guide the enhancement of training and development programs to strengthen these capacities. The importance of fostering a culture that supports continuous learning and ethical leadership is emphasized, as these elements are essential for sustaining competitive advantage and ensuring responsible governance. Managers are encouraged to integrate structured sensemaking processes and practical intelligence into strategic decision-making to improve adaptability and resilience when facing DVUCA challenges and opportunities.
Originality/value
This study offers a pioneering exploration of commonsense through the integration of tacit knowledge, practical intelligence and sensemaking into a cohesive framework. Employing scientometric analysis, the study provides a comprehensive understanding of how these cognitive processes interact to facilitate decision-making and problem-solving in complex environments. The study enriches knowledge management by presenting a refined perspective on the interplay between these elements, deepening the understanding of how commonsense is generated and applied within organizational settings. This contribution significantly enhances theoretical discourse on adaptability, decision-making and resilience in DVUCA environments.
Details
Keywords
Paul T.P. Wong and Freda Gonot-Schoupinsky
The purpose of this article is to meet Professor Paul T.P. Wong, PhD, CPscyh, who is based at the Department of Psychology, Trent University, Peterborough, Ontario, Canada. Wong…
Abstract
Purpose
The purpose of this article is to meet Professor Paul T.P. Wong, PhD, CPscyh, who is based at the Department of Psychology, Trent University, Peterborough, Ontario, Canada. Wong represents an interesting case of how a racial/cultural minority could achieve success in a hostile environment consisting of the systemic biases of injustice, discrimination and marginalization. His life also epitomizes how one can experience the paradoxical truth of healing and flourishing in an upside-down world through the positive suffering mindset (PSM).
Design/methodology/approach
This case study is presented in two sections: a positive autoethnography written by Wong, followed by his answers to ten questions. The core methodology of positive autoethnography allows people to understand how Wong’s life experience of being a war baby in China, a constant outsider and a lone voice in Western culture, has shaped a very different vision of meaning, positive mental health and global flourishing.
Findings
Wong reveals how to live a life of meaning and happiness for all the suffering people in a difficult world. He has researched the positive psychology of suffering for 60 years, from effective coping with stress and searching for meaning to successful aging and positive death. According to Wong’s suffering hypothesis and the emerging paradigm of existential positive psychology (Wong, 2021), cultivating a PSM is essential for healing and flourishing in all seasons of life.
Research limitations/implications
An expanding literature has been developed to illustrate why the missing link in well-being research is how to transcend and transform suffering into triumph. Wong reveals how this emerging area of research is still not fully embraced by mainstream psychology dominated by the individualistic Euro-American culture, and thus why, in an adversarial milieu, existential positive psychology is limited by its inability to attract more researchers to test out Wong’s suffering hypothesis.
Practical implications
The wisdom and helpful tools presented here may enable people to achieve mature happiness and existential well-being even when they have a very painful past, a very difficult present and a bleak future.
Social implications
This autoethnographic case study offers new grounds for hope for all those who are injured by life, marginalized by systemic biases or tormented by chronic illnesses and disorders. It also provides a road map for a better world with more decent human beings who dare to stand up for justice, integrity and compassion.
Originality/value
Meaning as reflected in suffering is according to Wong the most powerful force to bring out either the worst or the best in people. The new science of suffering shows us how the authors can achieve positive transformation through cultivating a PSM, no matter how harsh one’s fate may be.
Details
Keywords
Jitender Kumar, Archit Vinod Tapar and Somraj Bhattacharjee
The study aims to present a systematic literature review (SLR) to understand the current status of research on social media usage among the bottom of the pyramid (BOP). The…
Abstract
Purpose
The study aims to present a systematic literature review (SLR) to understand the current status of research on social media usage among the bottom of the pyramid (BOP). The purpose of this study is to identify the research gaps in this domain and review future research agendas by using theory, context, characteristics and methods [TCCM] framework.
Design/methodology/approach
An SLR, keywords co-occurrence and TCCM analysis were used to analyse and synthesize insights from 44 studies gained from Web of Science and Scopus databases.
Findings
The findings suggest that the USA and India are popular contexts for studying BOP. The BOP population uses social media to gain utilitarian, hedonic and social values. Further, social media can help BOP explore “entrepreneurship” opportunities, value co-creation and bring innovations.
Originality/value
This study expands the intellectual boundaries of social media at BOP and suggests multidisciplinary research. Additionally, adopting novel theoretical lenses helped determine social media's impact on BOP.