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We explore the skills required for digital leadership for reshaping existing business models toward digital models. Digital leadership is pivotal in gaining a competitive advantage and achieving successful digital transformation. However, little is known with regard to the underlying mechanisms related to digital leadership and transformation.

Data are collected through semi-structured interviews involving 20 participants from five Pakistani textile companies. Thematic analysis was employed as a data analysis tool.

Findings show that certain skills such as technological know-how, innovativeness, adaptability, ability to lead and steer, honesty, integrity, transformative vision, communication and collaboration are conducive to successful digital transformation in textile manufacturing firms. Similarly, digital leaders can significantly enhance business model innovation, create value for the firm, help develop new products (value proposition) and create Ecosystem partnerships (value network).

This article bridges gaps between existing literature on digital transformation and leadership. Digital leadership skills for digital transformation and the role of digital leaders in business model innovation have not been explored before. The conceptual framework is put forth, propositions are proposed and the findings offer some future research directions.

Emergent leadership is a relatively new phenomenon, suggesting that leaders emerge from within teams without having a formal leadership assigned role. While emergent leadership has much relevance in today's organizations transitioning from vertical to horizontal leadership, there is a paucity of research about the process of emergent leadership that enables team members to become influential within teams.

Using purposive sampling, we interview 40 individuals in nine agile teams working in five Information Technology firms.

We identify various traits, experiences, behaviors, skills, and abilities of emergent leaders. Broadly, we conclude that an emergent leader serves as a “detail-oriented structure” or a “big picture coordinator.” Based on the findings, we propose a leadership emergence process that details how team members gain status and emerge as leaders, as well as the factors that can cause them to lose that status and return to becoming a regular team member. Furthermore, we introduce a model that demonstrates how technical expertise and personality traits interact, influencing team dynamics and facilitating the emergence of leaders within a team.

We contribute to the literature on emergent leadership by conceptualizing lateral influence and a leadership emergence process. We also extend the agile leadership literature and address some calls for empirical studies to understand the leadership dynamics in agile teams. We also show some limitations of the existing approaches and offer some useful insights.

The aim of the study is to investigate the effects of perceived healthcare service quality (human aspects, technical aspects and tangible aspects) on satisfaction and guest loyalty in the hotel industry in the COVID-19 pandemic era.

A total of 130 guests in the hotel were selected purposively in Iraq. Data from self-administered questionnaires were analyzed through the VB-SEM statistical technique using Smart-PLS software towards testing the hypotheses.

The findings indicated that perceived service quality influences satisfaction and guest loyalty of guests in the hotel. This study reveals that human aspects, technical aspects and tangible aspects directly positively affect satisfaction and guest loyalty in the hotel industry.

This study highlights that perceived service quality (human aspects, technical aspects and tangible aspects) are vital and practical strategic tools that could be positioned to accelerate guest loyalty in the hotel industry. Furthermore, satisfaction mediates the relationship between human aspects, technical aspects, tangible aspects and guest loyalty.

This study aims to explore the profound relationship between green intellectual capital (GIC) and firm performance, emphasizing the mediating role of business sustainability within food small and medium enterprises (SMEs) of Pakistan.

The study assessed manufacturing enterprises across industrial cities of Punjab using a descriptive cross-sectional survey design. The purposive sampling technique was implemented for non-probability sampling. In this research, the 287 respondents encompassed a diverse cadre of managers, non-managers and employees of food manufacturing enterprises, providing a multi-perspective insight into the role of GIC in firm performance.

The study revealed a strong correlation between GIC and firm performance. GIC significantly enhanced firm performance, with business sustainability acting as a mediator. It underscores its vital role in the environmental stewardship of manufacturing enterprises. The study contributes unique insights into how manufacturing enterprises’ managers and employees in Pakistan can leverage GIC and sustainability to anticipate and manage potential issues, build trust, bolster reputation and enhance value proposition in the sustainable market.

This research reinforces the importance of cultivating and capitalizing on GIC for bolstered performance while underscoring the essence of sustainable practices within the competitive landscape of Pakistani food manufacturing enterprises. It provides a novel perspective on GIC a robust tool for enhancing performance and environmental credentials.

The goal of this research is to examine the influence of digital leadership (DL) on adaptive capacity (ADC) of small- and medium-sized family businesses (SMFBs). Moreover, the study investigates the mediating influence of the microfoundations of dynamic capabilities represented by sensing capability (SC) and organizational agility (OA), both parallelly and sequentially.

Drawing on the dynamic capabilities view (DCV) and supporting empirical evidence, a conceptual framework is developed along with a set of hypotheses. Using survey data collected from 263 SMFBs in Oman, the hypotheses are tested using structural equation modeling through partial least square-structural equation modeling (PLS-SEM).

The analysis reveals that DL positively influences ADC, SC and OA. Additionally, SC and OA both parallelly mediate the link between DL and ADC. Finally, both SC and OA act as sequential mediators in the relationship between DL and ADC among SMFBs.

For practitioners, the study reveals critical role of DL in strengthening SMFBs. Family business leaders may consider the evidence and invest in leadership development programs to enhance digital competencies, enabling better SC and agility. Policymakers can offer training programs and resources, helping family businesses to build DL and dynamic capabilities essential for thriving in a competitive and evolving business environment.

This study makes four key contributions. First, this study expands the literature at the crossroads of the family business, digitalization, dynamic capabilities and resilience, to investigate the influence of DL on ADC. Second, the role of SC as a mediator in the above relationship, tested in the current study, seems to be overlooked in the empirical literature. Third, the findings demonstrate the mediating role of OA in relationship between DL and ADC. Finally, this appears to be the first study that presents sequential mediating role of SC and OA between DL and ADC, adding a finer-grained understanding of how influence of DL is transmitted to ADC.

Green intellectual capital is broadly acknowledged as an invaluable resource for attaining a strategic advantage for enterprises. This article develops a novel theoretical framework to assess the impact of green intellectual capital on firms’ performance through green innovation and environmental performance, considering the “natural resource-based view (NRBV)” theory.

This paper applied a “quantitative research design” with a sample of 405 managers and owners of “small and medium enterprises” (SMEs) from NCR (India). The data were analyzed through the “covariance-based structural equation modeling (PLS-SEM)” technique.

The outcomes showed that green human capital and green structural capital substantially impact green innovation and environmental performance. Nevertheless, green relational capital negatively affects green innovation and environmental performance. Additionally, green innovation and environmental performance significantly influence firm (market and financial) performance.

This article delivers fruitful and actionable insights for SME managers, owners, academicians and policymakers in measuring a firm’s capability to translate resources into green intellectual capital from the “Industrial Revolution 4.0” viewpoint to empower its innovation, environmental and firm performance.

The study pioneered the exploration of the different roles of green intellectual capital and green innovation in improving environmental and firm (“market and financial”) performance. Additionally, to the researchers’ best knowledge, no former research has earlier categorized the firm performance into “market and financial performance,” as outlined in this research, thereby contributing novel insights to the field of intellectual capital.

Social protection states the public-mandated (strategies and programmes) to address the vulnerability and risk among poor and near-poor households. Social protection must not only help people meet their basic needs but also contribute to the long-term well-being and broader societal goals of equity, social justice and empowerment. The role of social protection in achieving these goals has not been adequately documented. This paper examines the performance of the social protection mechanism from the perspective of the regional structural and institutional performance indicators. Social protection outlay dynamics are synthesized in the structural and institutional conducts.

A world regional comparability is made by considering the panel dataset for the time interval 1995–2020. In empirics, the unconditional and conditional ranks are constructed, and regression analyses are made subject to (1) the fiscal constraint of social protection, (2) structural performance indicators and (3) the institutional performance indicators of the targeted regions across the globe. The fully modified-ordinary least square (FM-OLS) method is used to construct the ranks.

The rank analysis demonstrates that the developed regions (i.e. Europe, Central Asia and North America) have relatively good welfare standards and fiscal capacity for social protection drives compared to the developing/underdeveloped regions (i.e. Sub-Saharan Africa and South Asia). The structural/institutional performance indicators have shown their significance in determining/utilizing their budget for social protection and maintaining welfare standards. Interestingly, most developed regions are relatively reluctant to maintain the structural/institutional performance for the determination/execution of the funds for social protection as compared to the developing and underdeveloped regions.

In policy discourse, this research suggests that governments must make some market operations to enhance their regions’ structural and institutional performance to get better outcomes of social protection spending in the form of attractive welfare standards.

Multiple studies have been done considering the social protection dynamics at nano, micro and macro levels, while this study considered the mega dataset across the globe to analyse the social protection dynamics in consideration of structural and institutional performances.

This study aims to investigate the flow and heat transfer characteristics of a Bingham viscoplastic fluid subjected to the combined effects of axial rotation and radial stretching of a circular disk. Building upon existing models for Bingham fluids on stationary walls, we extend the formulation to incorporate the effects of a linearly stretching disk using von Kármán similarity transformations.

The resulting system of nonlinear ordinary differential equations is solved to characterize the flow and thermal fields. Three dimensionless parameters govern the momentum layer: a swirling number capturing the balance between rotation and stretching, a Bingham number characterizing the fluid’s yield stress and a modified Reynolds number incorporating the disk stretching. The Prandtl number controls the thermal response.

For purely stretching flows, a two-dimensional flow structure emerges. However, the introduction of rotation induces three-dimensional flow behavior. Unlike previous studies suggesting that moderate Bingham numbers are sufficient for non-Newtonian effects on purely revolving disks, the findings indicate that significantly higher yield stresses are required to observe non-Newtonian characteristics under radial stretching conditions. This difference can be attributed to the enhancing influence of wall movement on the fluid dynamics. At high Bingham numbers, a two-layer flow structure develops, comprising an unyielded plug region above the disk and a yielded shear layer adjacent to the wall. The von Kármán viscous pump mechanism drives the Bingham flow within this regime.

Physical quantities such as drag force due to wall shear stress, torque resulting from tangential shear stress and Nusselt number are extracted from the quantitative data.

This study aims to investigate the nexus among environmental, social and governance disclosure quality (ESGDQ), corporate governance (COG) and corporate social responsibility strategy (CSRS) in the context of ASEAN, a developing market. Furthermore, carbon emission (CAE) has been considered as a moderation component for the CSRS–ESGDQ link.

With strict selection criteria, five countries in the ASEAN region (ASEAN-5) were selected as the research sample frame, including Vietnam, Thailand, Malaysia, Indonesia and the Philippines. Using the Thomson Reuters Eikon database, the initial sample included 4,735 listed companies in ASEAN-5. After a rigorous screening process, there were a total of 683 companies in the final sample with the 2018–2022 intervals.

By using maximum likelihood structural equation modeling, the finding indicates that COG and CSRS have a favorable effect on ESGDQ in the ASEAN-5 context. Furthermore, CAE plays an outstanding moderation role in the CSRS–ESGDQ link. The fundamental accounting standards are also identified as having an impact on ESGDQ.

The research points up the dominant role of internal components (i.e. COG, CSRS and CAE) and government factor (i.e. fundamental accounting standards) for the sustainable value (i.e. ESGDQ) of firms in ASEAN-5, a developing market. Thus, firm headers should inspect the performance of these internal components at a crucial interval to enhance their environmental, social and governance (ESG) behaviors and make them more sustainable. Furthermore, governments in ASEAN-5 should pay attention to developing areas that have low CAE and have a favorable influence on national sustainable development goals.

The findings of the research provide some social implications by pointing up important factors influencing sustainability practices, and understanding how ESG practices can be improved in developing countries.

The research enlarges ESG documentation by specifying the influences of internal components and government factor, as well as providing actual proof from developing regions. In addition, this study identifies the effectiveness of CAE as well as its moderating role in this context.

This study offers a comprehensive analysis of the relative effectiveness of different strategies that emerging-market brands can use to mitigate a weak country image.

This study employs discrete choice conjoint analysis to evaluate the relative effectiveness of store image, warranty duration, third-party certification and corporate engagement on US consumers’ perceptions of products from China and Cambodia. China, representing an advanced emerging market, and Cambodia, representing a less advanced market, were selected to provide a diverse context for comparison. The study examines electric scooters (relatively more hedonic) and refrigerators (relatively more utilitarian) to test the robustness of the findings across different product categories.

The study demonstrates that retail store image is the most influential factor in mitigating negative COO effects. An extensive warranty emerges as the second most effective mitigation strategy, followed closely by third-party certification. In contrast, corporate social engagement is found to be the least effective strategy across all studies. The study further explores moderating influences on these preferences. The findings are largely robust, with only minimal effects of age, gender, product home country and product type on the relative effectiveness of the identified mitigation strategies.

The findings offer valuable insights for managers of emerging-market brands, suggesting a prioritization of marketing efforts.

The study enhances the theoretical understanding of COO effects, presenting a nuanced view of how various strategies can be deployed to mitigate negative perceptions of brands associated with emerging markets.