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Article
Publication date: 4 July 2023

Muhammad Waseem, Shahid Iqbal and Khalid Khan

This study aims to determine the effect of humble leadership on project success (PS). According to the authors, such an effect is mediated by team engagement and moderated by…

Abstract

Purpose

This study aims to determine the effect of humble leadership on project success (PS). According to the authors, such an effect is mediated by team engagement and moderated by organizational culture. The direct and indirect effects of team engagement provided helpful insights. Moreover, organizational culture did not moderate the relationship. The authors’ objective is to contribute to the literature on project management (PM) and leadership of how team engagement plays a significant role in PS.

Design/methodology/approach

Data were collected from 317 employees working in Pakistan’s telecom sector projects. Five project-related telecom companies were the target population of this study, and the reason behind choosing the telecom sector for investigation is their valuable contribution to the revenue and technology introduction in the country. A time-lagged approach was selected for data collection to avoid the common method bias, which served the purpose. SPSS v23 and AMOS v23 were used for constructing structural equation modeling and path analysis to examine direct and indirect effects.

Findings

The results revealed that humble leadership is positively related to PS. Furthermore, team engagement mediated the relationship between humble leadership and PS, while there was no interaction effect.

Originality/value

The impact of team engagement was the primary topic of interest with humble leadership in this study. To the best of the authors’ knowledge, no study has investigated team engagement in the project context. The authors tried to contribute to the PM literature.

Details

Journal of Facilities Management, vol. 23 no. 1
Type: Research Article
ISSN: 1472-5967

Keywords

Article
Publication date: 13 January 2025

Malik Asif Jilani, Arslan Sheikh, Faiz Ali Shah and Syed Muhammad Saqlain

This study aims to systematically review the published literature on the topic of academic library website usability evaluation. It determines the most significant subattributes…

Abstract

Purpose

This study aims to systematically review the published literature on the topic of academic library website usability evaluation. It determines the most significant subattributes in the usability evaluation of academic library websites. The study also looks at the metrics that have been used to evaluate the usability of academic library websites. Then, it identifies the most significant usability evaluation method (UEM) that has been discussed in the literature. Lastly, it identifies the research gaps in the literature regarding the proposed approaches to usability evaluation of academic library websites.

Design/methodology/approach

In this systematic literature review (SLR), the research conducted in the area of usability evaluation of academic library websites from 1995 to 2023 was reviewed.

Findings

The results of this study disclose that “effectiveness” is the most significant usability subattribute in the context of usability evaluation of academic library websites. Furthermore, “user testing” is the most significant UEM that has been applied in most of the primary studies. Some of the metrics used for the measurement of effectiveness were user preference, error rate and number of correct answers. Similarly, some of the metrics used, for efficiency, were response time, click count, time on task, logical information architecture and efficient information retrieval and so on. The common research gap in the reviewed literature is a lack of a generalized framework applicable to any academic library website for its usability evaluation.

Practical implications

This study is useful for library website developers to better understand the required features of a library website.

Originality/value

This is the first SLR on the topic of academic libraries’ website usability evaluation.

Details

Information Discovery and Delivery, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2398-6247

Keywords

Article
Publication date: 1 January 2025

Muhammad Farrukh Abid, Amjad Shamim, Park Thaichon, Sara Quach, Junaid Siddique and Maheen Iqbal Awan

This study examines the roles of retail experience quality dimensions, customers’ in-shop emotion valence and in-shop involvement valence in shaping the holistic retail customer…

Abstract

Purpose

This study examines the roles of retail experience quality dimensions, customers’ in-shop emotion valence and in-shop involvement valence in shaping the holistic retail customer experience.

Design/methodology/approach

We conducted a total of 25 interviews with customers who have used services at non-fuel retail stores in Malaysia, commonly known as tuckshops, which are located adjacent to fuel stations. The data were analyzed using thematic analysis, which led to the identification of key themes and categories that informed the development of our conceptual framework.

Findings

This study identifies three dimensions of retail experience quality: physical surroundings experience quality, interaction experience quality and service innovation experience quality. These dimensions, which were previously unexamined, are shown to influence customer evaluations based on their interactions with the retail environment, employees and digital applications. Additionally, the study finds that these dimensions impact customers’ emotions and involvement valence, suggesting that even with negative experiences, high involvement and overall positive perceptions can still occur.

Research limitations/implications

This study contributes to the literature in several ways. First, it identifies key retail antecedents that shape how customers interact with, interpret and evaluate the quality of their retail experiences. Second, it examines the complex nature of customers’ in-store emotions and involvement valence, highlighting the coexistence of positive and negative emotions in certain retail contexts. Third, the study offers practical insights for retail firms, urging them to adopt a holistic approach in addressing customer emotions and involvement across diverse retail service channels.

Originality/value

The study introduces new dimensions of retail experience quality and develops a framework linking these dimensions to customer emotions and involvement valence. Unlike previous research that has focused on either positive or negative aspects in isolation, this study offers a comprehensive view of how mixed emotions and involvement can impact the overall retail experience. It provides both theoretical insights and practical guidance for creating more balanced and engaging retail experiences.

Details

Marketing Intelligence & Planning, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0263-4503

Keywords

Article
Publication date: 28 January 2025

Tahir Iqbal and Shabir Ahmad

Saudi Vision 2030 is centred around innovation, entrepreneurship and women’s empowerment to foster economic growth and bring about social change. In this context, this study…

Abstract

Purpose

Saudi Vision 2030 is centred around innovation, entrepreneurship and women’s empowerment to foster economic growth and bring about social change. In this context, this study examines the impact of product innovation on the success of women entrepreneurs in Saudi Arabia, who constitute around 42% of the population and experience empowerment through recent reforms. Additionally, the study explores the moderating effect of risk-taking behaviour and the mediating role of perseverance.

Design/methodology/approach

Employing a quantitative design, this study collected data from 256 Saudi women entrepreneurs from five major cities using a snowball sampling technique. The data were gathered through a survey questionnaire and analysed in SmartPLS 4.

Findings

The results revealed that product innovation positively impacts both entrepreneurial perseverance and women’s entrepreneurial success. Furthermore, the moderating role of risk-taking behaviour and the mediating role of perseverance were found to be statistically significant in the relationship between product innovation and women’s entrepreneurial success.

Practical implications

The research findings help policymakers to focus on important factors that can harness women’s entrepreneurship. The Saudi government and society should offer increased financial, regulatory and moral support to women entrepreneurs to achieve the National Vision 2030.

Originality/value

This research provides empirical evidence on the crucial topic of women’s entrepreneurship in the context of Saudi Arabia, specifically from the perspective of product innovation, risk-taking behaviour and perseverance. The findings provide important practical, social and regulatory implications for various stakeholders.

Details

Journal of Entrepreneurship and Public Policy, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2045-2101

Keywords

Article
Publication date: 22 January 2025

Muhammad Asif and Muhammad Asif Naveed

Information literacy (IL) is essential to prepare lifelong learners and a creative workforce in the digital information landscape. This study aims to investigate the effect of IL…

Abstract

Purpose

Information literacy (IL) is essential to prepare lifelong learners and a creative workforce in the digital information landscape. This study aims to investigate the effect of IL on the lifelong learning and creativity of medical students in Pakistan.

Design/methodology/approach

Survey research design, along with a questionnaire, was used to collect data from students, recruited through a stratified convenient sampling process, from the medical colleges with permission from competent authorities. The administration of the questionnaire was done personally, and a total of 500 responses were received. The data were analyzed by applying descriptive and inferential statistics.

Findings

The results indicated that these medical students perceived themselves as information literate in basic IL skills. Furthermore, the IL skills appeared to have a direct, statistically significant, but positive effect on their lifelong learning and creativity.

Practical implications

The research outcomes may inform academia, particularly associated with medical education, to initiate IL instruction programs for medical students to develop IL capabilities.

Originality/value

This research would be an invaluable contribution to the existing IL literature because of the dearth of empirical studies examining the interrelationships between IL, lifelong learning and creativity.

Details

Information Discovery and Delivery, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2398-6247

Keywords

Article
Publication date: 23 November 2023

Abdul Hakeem Waseel, Jianhua Zhang, Muhammad Usman Shehzad, Ayesha Saddiqa, Jinyan Liu and Sajjad Hussain

Given innovation's significance, this research examines the link between empowered leadership and frugal innovation. The research also explores how collaborative cultures and…

Abstract

Purpose

Given innovation's significance, this research examines the link between empowered leadership and frugal innovation. The research also explores how collaborative cultures and organizational commitment mediate empowered leadership's effect on frugal innovation.

Design/methodology/approach

Quantitative method is used with the approach of hierarchical regression to test the hypotheses with data obtained from Pakistani small- and medium-sized enterprises (SMEs) through the questionnaire from 288 participants.

Findings

The results of this study show that empowered leadership has a considerable impact on the firm's capacity for frugal innovation. Additionally, this study shows that organizational commitment and collaborative culture significantly moderate the association between empowering leadership and frugal innovation.

Research limitations/implications

Future studies should examine mediating factors, including employment experience, education and perceived organizational support, and moderating variables like employee psychological empowerment and leadership styles.

Practical implications

This research advises SMEs in developing nations to utilize frugal innovation since they cannot afford to spend extensively on technologies that add creativity and innovation to goods and services.

Originality/value

This study advances how leadership both directly and indirectly helps organizations strengthen their capacity for frugal innovation through the mediating roles of collaborative culture and organizational commitment.

Details

Kybernetes, vol. 54 no. 2
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 26 September 2024

S.M. Riha Parvin, Niyaz Panakaje, Niha Sheikh, Mahammad Thauseef P., Shakira Irfana, Abhinandan Kulal, Musla V., Mahammad Shahid, Abdul Basith N.M. and Mohammad Nihal

In the verge of assessing Muslims’ participation in stock market, present study delved into evaluating the influence of Islamic religiosity (IR) on Muslim investor’s financial…

Abstract

Purpose

In the verge of assessing Muslims’ participation in stock market, present study delved into evaluating the influence of Islamic religiosity (IR) on Muslim investor’s financial engagement factors with respect to stock market (i.e. financial literacy [FL], Islamic financial literacy [IFL], behavioural factors [BF], Shariah compliance [SC], technology adoption [TA] and institutional support [IS]), stock market participation (SMP) and financial well-being (FWB). Further, this study aims to examine the mediating role of IFL, TA and SMP and moderating role of IS.

Design/methodology/approach

Using a mixed-methods approach, a structured survey questionnaire was administered and responses have been collected from 319 Muslim investors from South India using stratified random sampling. Further, data was analysed using SPSS 20.0 and AMOS 20.0 by implementing one-way ANOVA, measurement model and structural equation model to assess the differences, mediating and moderating roles.

Findings

In this study, it is discovered that IR significantly impacts Muslim investor’s financial engagement factors, SMP and FWB. Further, it is explored that IFL accelerates the impact of FL and SC on SMP. The results also demonstrated the intervening role of TA in enhancing SMP through BF and the mediating role of SMP among Muslim investors with strong IR to attain and enjoy FWB. Interestingly, our study also argued that when the IS is more, the effect of IR on SMP is high.

Research limitations/implications

Geographical boundaries are restricted to India, where the study proposes future studies in Islamic countries to better understand the religious belief system of the investors, as SC may vary in different countries.

Practical implications

In accordance with the results, it is recommended that the regulatory bodies and institutions intervene, support and incorporate IFL and also provide user-friendly Tec platforms to monitor and filter stocks and financial products for SC.

Social implications

The present study intends to tackle the misconception of Islamic values with respect to participating in the stock market and recommends to undertake policy and regulatory framework to ensure the inclusive development of this community.

Originality/value

To the best of the authors’ knowledge, no studies so far have pondered on the mediating role of SMP in enhancing the effectiveness of IR on their FWB. Further, this study collectively examines the influence of IR on various financial engagement factors affecting SMP leading to FWB.

Details

International Journal of Islamic and Middle Eastern Finance and Management, vol. 18 no. 1
Type: Research Article
ISSN: 1753-8394

Keywords

Article
Publication date: 15 August 2024

Ahmad Syarief Iskandar, Muhammad Nur Alam Muhajir, Erwin Erwin and Fasiha Fasiha

This study aims to test the empirical Islamic bank customer loyalty model with the perspective of mosques as customers.

Abstract

Purpose

This study aims to test the empirical Islamic bank customer loyalty model with the perspective of mosques as customers.

Design/methodology/approach

The type of research used is quantitative to collect data from mosque customers; 93 questionnaires were analyzed using partial least square-structural equation modeling.

Findings

This research found a significant relationship between service quality and perceived value, service quality and brand image, perceived value and customer satisfaction, brand image and customer loyalty and customer satisfaction with brand image.

Research limitations/implications

First, this study only collects data from certain organizations or communities so that further research can develop the model by adding several other communities or organizations. Second, this research does not include several other important variables that influence customer loyalty, such as product innovation and company capabilities.

Originality/value

Islamic bank customer loyalty models have been widely explored from the perspective of individual customers only. This research offers new attributes that influence customer loyalty models in the context of organizations or communities, namely, mosques.

Details

Journal of Islamic Marketing, vol. 16 no. 2
Type: Research Article
ISSN: 1759-0833

Keywords

Article
Publication date: 8 August 2023

Ahmad Ali Jan, Fong-Woon Lai, Syed Quaid Ali Shah, Muhammad Tahir, Rohail Hassan and Muhammad Kashif Shad

Sustainability is essential to the ongoing operations of banks, though it is much less clear how Islamic corporate governance (ICG) promotes economic sustainability (ES) and…

754

Abstract

Purpose

Sustainability is essential to the ongoing operations of banks, though it is much less clear how Islamic corporate governance (ICG) promotes economic sustainability (ES) and thereby prevents bankruptcy. To explore the unexplored, this study aims to examine the efficacy of ICG in preventing bankruptcy and enhancing the ES of Islamic banks operating in Pakistan.

Design/methodology/approach

The current study measures ES through Altman's Z-score to analyze the level of the industry's stability and consequently examines the effect of ICG on the ES of Islamic banks in Pakistan for the post-financial-crises period. Using the country-level data, this study utilized a fixed-effect model and two-stage least squares (2SLS) techniques on balanced panel data spanning from 2009 to 2020 to provide empirical evidence.

Findings

The empirical results unveiled that board size and meetings have a significant positive influence on the ES while managerial ownership demonstrated an unfavorable effect on ES. Interestingly, the insignificant effect of women directors became significant with the inclusion of controlled variables. Overall, the findings indicate that ICG is an efficient tool for promoting ES in Islamic banks and preventing them from the negative effects of emerging crises.

Practical implications

The findings provide concrete insights for policymakers, regulators and other concerned stakeholders to execute a sturdy corporate governance system that not only oversees the economic, social and ethical aspects but also provides measures to alleviate the impacts of potential risks like the COVID-19 pandemic.

Social implications

Examining the role of ICG in alleviating bankruptcy risk is an informative and useful endeavor for all social actors.

Originality/value

To the best of the authors’ knowledge, this study is one of the first efforts to provide evidence-based insights on the role of ICG in preventing bankruptcy and offers a potential research direction for ES.

Details

Management & Sustainability: An Arab Review, vol. 4 no. 1
Type: Research Article
ISSN: 2752-9819

Keywords

Article
Publication date: 21 January 2025

Muhammad Rafiq and Duan Xiuqing

This research aims to explore the effect of green inclusive leadership (GIL) on environmental performance (EP). It further investigates the mediating role of pro-environmental…

Abstract

Purpose

This research aims to explore the effect of green inclusive leadership (GIL) on environmental performance (EP). It further investigates the mediating role of pro-environmental behavior (PEB) and the moderating role of environmental strategy (ES) in shaping this association.

Design/methodology/approach

Data were gathered from 708 employees working in the Chinese manufacturing sector. We used SPSS macro-PROCESS (specifically Model 7) for the empirical analysis.

Findings

The findings exposed a significant positive effect of GIL on EP. PEB was found to mediate this relationship, and ES significantly moderated the relationship between GIL and PEB.

Practical implications

The findings of this study provide a better understanding of how organizations can enhance their EP by fostering GIL and promoting PEB among employees. It also emphasizes the importance of incorporating an effective ES to strengthen the influence of green leadership on PEB.

Originality/value

This research contributes to the growing body of literature on green leadership and EP by revealing the mediating role of PEB and the moderating role of ES. This nuanced understanding could help organizations to implement more effective strategies for environmental sustainability.

Details

Leadership & Organization Development Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0143-7739

Keywords

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