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1 – 3 of 3Choon Sen Seah, Yin Xia Loh, Mohammad Falahat, Wing Son Loh and Ahmad Najmi Amerhaider Nuar
The exponential rise of digital payments has underscored the critical importance of digital payment security, particularly in payment gateway systems. This chapter delves into the…
Abstract
The exponential rise of digital payments has underscored the critical importance of digital payment security, particularly in payment gateway systems. This chapter delves into the vulnerabilities within these systems and proposes a comprehensive security enhancement framework to address them. Recent security breaches, such as those at SONY and Ontario’s birth registry, have emphasised the urgent need for improved protective measures. The proposed framework integrates advanced technologies like data encryption, next-generation firewalls (NGFWs), unified threat management (UTM), network traffic analysis, and multi-factor authentication (MFA). It aims not only to defend against current cyber threats but also to remain adaptable to future vulnerabilities, ensuring the integrity, confidentiality, and availability of transactional data. Moreover, aligning with regulatory standards such as the Payment Card Industry Data Security Standard (PCI DSS) and the General Data Protection Regulation (GDPR) is crucial for building trust and ensuring security in the digital transaction ecosystem. This chapter also highlights the importance of balancing security measures with user experience and advocates for user education and user-centric security solutions. Emerging technologies like artificial intelligence (AI) and blockchain are proposed for real-time fraud detection and maintaining immutable transaction records, offering innovative solutions to contemporary security challenges. Empirical analysis supports the efficacy of the proposed framework, showing improvements in data loss prevention, user satisfaction, and fraud mitigation. This framework, termed ‘Guardians of Trust’, represents a paradigm shift in payment gateway security, providing a scalable and forward-looking model that balances robust security protocols with user experience and compliance considerations. This chapter contributes significantly to the academic discourse on digital payment security.
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Aihie Osarenkhoe, Daniella Fjellström and Mabel Birungi Komunda
We examined the internationalization process of business promotion organizations. We focused on the key stages and strategies and how the networks formed during this process can…
Abstract
Purpose
We examined the internationalization process of business promotion organizations. We focused on the key stages and strategies and how the networks formed during this process can support their partners, particularly SMEs, in facilitating international expansion.
Design/methodology/approach
The theoretical lens: We combined the experiential learning-commitment interplay of the Uppsala model with a similar mechanism focused on business network relationships. A qualitative methodology: We used it to explore the question and the various forms of embeddedness within networks, offering an in-depth examination, particularly in the challenging natural settings of a cluster organization in geographic information systems (GIS).
Findings
We found that the cluster organization’s internationalization began regionally, forging connections with clusters in the Nordic and Baltic countries and Europe. Over time, the cluster recognized the importance of innovation leadership, leading to the integration of its core competencies with complementary technologies from other global geospatial technology hubs.
Research limitations/implications
The study fills research gaps by examining global linkages between regional clusters and international partners, focusing on external gaps. We explored how clusters can leverage global innovation systems and networks for matchmaking, capitalization and investment. Moreover, we addressed the need for more research on cross-cluster gaps and barriers to global market interaction. By providing insights into expanding beyond local interactions, the study enhances understanding of how clusters can increase the global reach and competitiveness of firms within them.
Originality/value
The platform established during the internationalization process was crucial, as SMEs within clusters often lack the resources, time and expertise to enter international markets alone. This platform helps SMEs overcome barriers such as size, resources and unfamiliarity with foreign markets.
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