Search results
1 – 10 of 33Hong-Bo Jiang, Zou-Yang Fan, Jin-Long Wang, Shih-Hao Liu and Wen-Jing Lin
This study adopts the elaboration likelihood model and configuration perspectives to explore the internal mechanisms underlying the influence of live streaming on consumer trust…
Abstract
Purpose
This study adopts the elaboration likelihood model and configuration perspectives to explore the internal mechanisms underlying the influence of live streaming on consumer trust building and purchase intention.
Design/methodology/approach
This study invited 757 experienced live streaming e-commerce users from Chinese platforms such as TikTok and RED, who participated in survey by filling questionnaires collected online. The research employed a mixed-method approach using SEM and fsQCA. SEM was utilized to analyze quantitative data to determine the direct and mediated relationships within product trust, while fsQCA served as a complement to identify the combinations of conditions that enhance product trust.
Findings
The findings reveal three important insights. Firstly, in the context of live streaming e-commerce, both product characteristics and streamer characteristics significantly influence consumers' trust in products. The para-social interaction plays a partial mediating role in the relationship between streamer characteristics and product trust. Secondly, four distinct paths are identified that contribute to enhancing product trust in live streaming e-commerce. Thirdly, PSI emerging as a core condition across all four paths, underscores the importance for merchants to foster positive social interactions with consumers beyond the live streaming environment.
Originality/value
This study enhances understanding of the dynamic live streaming e-commerce industry, offering insights into consumer behavior and practical guidance for merchants seeking to build engaged, trustworthy customer relationships.
Details
Keywords
Tzu-Ying Lo, Ivan Sun, Yuning Wu, Kuang-Ming Chang and Jyun-Wei Hong
This study explores the determinants of public willingness to comply with COVID-19 regulations to address the research gap at the intersection of public health and law enforcement…
Abstract
Purpose
This study explores the determinants of public willingness to comply with COVID-19 regulations to address the research gap at the intersection of public health and law enforcement within the unique sociocultural context of Taiwan.
Design/methodology/approach
Utilizing survey data from New Taipei City in 2021, the analysis involved multiple linear regression models to assess the influences of psychological conditions (i.e. distress and self-efficacy), community compliance and perceptions of government (i.e. general trust in government and specific perceptions of police procedural justice) on compliance tendencies while controlling for individual demographics.
Findings
The results indicated that self-efficacy, perceived community compliance, trust in government, and police procedural justice are positively associated with public compliance with COVID-19 regulations. Among these variables, trust in government and police procedural justice were identified as the most prominent factors, followed by self-efficacy and perceived community compliance. As demographic factors such as age, gender and education did not significantly affect willingness to comply, psychological, social and governmental influences are more powerful determinants of compliance than static demographic characteristics.
Originality/value
This study provides empirical evidence from Taiwan on the factors shaping public compliance during an unprecedented global pandemic. It highlights the importance of fostering governmental trust and enhancing police procedural justice during periods of stability to secure compliance with public health directives in times of crisis.
Details
Keywords
Yang Tian, Tak Jie Chan, Tze Wei Liew, Ming Hui Chen and Huan Na Liu
Social media usage has been documented to affect the psychological well-being of its users. This study aims to examine how social media overload influences cognitive fatigue among…
Abstract
Purpose
Social media usage has been documented to affect the psychological well-being of its users. This study aims to examine how social media overload influences cognitive fatigue among individuals in Malaysia.
Design/methodology/approach
This study employed a comprehensive research framework based on the stressor-strain-outcome (SSO) model to examine how perceived overload affects social media cognitive fatigue through emotional exhaustion and anxiety. Survey data were gathered from 451 social media users in Malaysia, and data analysis was performed using PLS-SEM.
Findings
The findings revealed that information overload, communication overload and interruption overload are antecedents of emotional exhaustion. Communication overload, interruption overload and cognitive overload were identified as antecedents of anxiety, while emotional exhaustion and anxiety were confirmed as predictors of social media cognitive fatigue. However, pathway analysis indicated no relationship between emotional exhaustion and anxiety.
Originality/value
Our study contributes to the literature on media technology and media psychology by examining the psychological mechanisms (emotional exhaustion and anxiety). The findings offer implications for service providers, practitioners and social media users, as they facilitate measures and strategies to mitigate the adverse effects of social media while elevating psychological well-being.
Details
Keywords
Guozhang Xu, Wanming Chen, Yongyuan Ma and Huanhuan Ma
Drawing on the tenets of institutional theory, the purpose of this study is to examine the impact of Confucianism on technology for social good, while also considering the…
Abstract
Purpose
Drawing on the tenets of institutional theory, the purpose of this study is to examine the impact of Confucianism on technology for social good, while also considering the moderating influence of extrinsic informal institutions (foreign culture) and intrinsic formal institutions (property rights).
Design/methodology/approach
This study constructs a comprehensive database comprising 9,759 firm-year observations in China by using a sample of Chinese A-share listed firms from 2016 to 2020. Subsequently, the hypotheses are examined and confirmed, with the validity of the results being upheld even after conducting endogenous and robustness tests.
Findings
The findings of this study offer robust and consistent evidence supporting the notion that Confucianism positively affects technology for social good through both incentive effect and normative effect. Moreover, this positive influence is particularly prominent in organizations with limited exposure to foreign culture and in nonstate-owned enterprises.
Originality/value
The findings contribute to the literature by fostering a deep understanding of technology for social good and Confucianism research, and further provide a nuanced picture of the role of foreign culture and property rights in the process of technology for social good in China.
Details
Keywords
Song-Yik Lim, Yiqi Tan, Xiu-Ming Loh, Tat-Huei Cham, Mun-Yee Ooi and Garry Wei-Han Tan
This study aims to look into the role of gamification as an effective marketing tool to engage with consumers and influence purchase behaviours. As there are a plethora of…
Abstract
Purpose
This study aims to look into the role of gamification as an effective marketing tool to engage with consumers and influence purchase behaviours. As there are a plethora of gamified elements, it is crucial to determine which of them can significantly facilitate consumer purchase behaviour. Therefore, a unique stimulus–organism–response (SOR) framework which encompasses four popular gamified elements (i.e. fun, rewards, competition and badges) was employed to investigate consumers’ engagement.
Design/methodology/approach
An online survey was utilized to collect the data which yielded 307 responses. Subsequently, partial least squares-structural equation modeling (PLS-SEM) was used to analyse the data.
Findings
Among the gamification elements assessed in this study, fun was revealed to be the strongest facilitating antecedent of shopping engagement. However, reward was revealed to have an insignificant effect on shopping engagement. In addition, it was found that consumers undergo a processual development with regard to their impulse buying of retail food products. More precisely, shopping engagement is a significant facilitator of customer satisfaction which subsequently motivates impulse buying.
Originality/value
This is among the pioneering studies to provide detailed insights into the effect of different gamified elements on consumer engagement. Furthermore, a number of practical and theoretical implications for the relevant stakeholders were discussed.
Details
Keywords
Jianyao Jia, Ming Wu and Bon-Gang Hwang
Although previous research has recognized the pivotal role of mobile social media in knowledge sharing among project members, little is known about what factors affect knowledge…
Abstract
Purpose
Although previous research has recognized the pivotal role of mobile social media in knowledge sharing among project members, little is known about what factors affect knowledge sharing in mobile social media groups (MSMGs). Against this background, using normative social influence theory, this study attempts to explore factors influencing knowledge sharing in MSMGs.
Design/methodology/approach
Data from 205 Chinese construction project members are collected and used for analysis. Ordinary least squares regression by Stata 16 is used to test the proposed hypotheses.
Findings
Concerning role norms, gender difference in knowledge sharing behavior (KSB) is found, while it is not the case for knowledge quality (KQ). Work experience is found to positively affect KQ, but shows no influence on KSB. As for group norms, the inverted-U relationship between number of members and KSB is partially supported. In addition, organizational norms generally exhibit the greatest influence on both KSB and KQ among the three forms of norms.
Originality/value
This study deepens the understanding of knowledge sharing factors in mobile social media environments and affords practical implications for how to make full use of social media for knowledge management within construction project teams.
Details
Keywords
Zhibo Yang, Ming Dong, Hailan Guo and Weibin Peng
This study examines the role of digital transformation intentions in enhancing the perceived resilience of firms, with a focus on China’s manufacturing sector. It investigates the…
Abstract
Purpose
This study examines the role of digital transformation intentions in enhancing the perceived resilience of firms, with a focus on China’s manufacturing sector. It investigates the mediating role of knowledge sharing and the moderating impact of transformational leadership.
Design/methodology/approach
A quantitative approach was employed, collecting data from 347 manufacturing firms. Participants included managers and MBA students involved in digital transformation projects. The study utilized statistical analysis to explore the relationships between digital transformation intentions, knowledge sharing, transformational leadership and perceived firm resilience.
Findings
The analysis reveals that knowledge sharing is a critical mediating factor between digital transformation intentions and perceived firm resilience. Additionally, transformational leadership significantly strengthens this relationship, highlighting its importance in the successful implementation of digital initiatives.
Research limitations/implications
The study is geographically and sectorally limited to China’s manufacturing sector, which may affect the generalizability of the findings. Future research could explore other sectors and regions to validate and extend the results.
Practical implications
The findings underscore the necessity of integrating digital transformation initiatives with effective leadership and knowledge management practices. Firms that foster transformational leadership and facilitate knowledge sharing are better equipped to enhance their resilience in the face of global disruptions.
Originality/value
This research offers a deep understanding of how digital transformation intentions, mediated by knowledge sharing and supported by transformational leadership, contribute to perceived firm resilience. It provides valuable insights for both academic research and practical applications in the field of management.
Details
Keywords
The construction industry has long been criticized for unethical conduct. The owner usually manages the contractor's opportunistic behaviors by employing a professional…
Abstract
Purpose
The construction industry has long been criticized for unethical conduct. The owner usually manages the contractor's opportunistic behaviors by employing a professional supervisor, but there is a risk of covert collusion between the supervisor and contractor. Based on the principal–agent theory and collusion theory, this paper aims to investigate optimal collusion-proof incentive contracts.
Design/methodology/approach
This paper presents a game-theoretic framework comprising an owner, supervisor and contractor, who interact and pursue maximized self-profits. Built upon the fixed-price incentive contract, cost-reimbursement contract, and revenue-sharing contract, different collusion-proof incentive contracts are investigated. A real project case is used to validate the developed model and derived results.
Findings
This paper shows that the presence of unethical collusion undermines the owner's interests. Especially, the possibility of agent collusion may induce the owner to abandon extracting quality information from the supervisor. Furthermore, information asymmetry significantly affects the construction contract selection, and the application conditions for different incentive contracts are provided.
Research limitations/implications
This study still has some limitations that deserve further exploration. First, this study explores contractor–supervisor collusion but ignores the possibility of the supervisor abusing authority to extort the contractor. Second, to focus on collusion, this paper ignores the supervision costs. What's the optimal supervision effort that the owner should induce the supervisor to exert? Finally, this paper assumes that the colluders involved always keep their promises. However, what if the colluders may break their promises?
Practical implications
Several collusion-proof incentive contracts are explored in a project management setting. The proposed incentive contracts can provide the project owner with effective and practical tools to inhibit covert collusion in construction management and thus safeguard construction project quality.
Originality/value
This study expands the organization collusion theory to the field of construction management and investigates the optimal collusion-proof incentive contracts. In addition, this study is the first to investigate the effects of information asymmetry on contract selection.
Details
Keywords
Zhijiang Wu, Mengyao Liu, Guofeng Ma and Shan Jiang
The objective of this study is to accurately predict the cost of green buildings to provide quantifiable criteria for investment decisions from investors.
Abstract
Purpose
The objective of this study is to accurately predict the cost of green buildings to provide quantifiable criteria for investment decisions from investors.
Design/methodology/approach
This study proposes a hybrid prediction model ML-based for cost prediction of GBPs and obtains prediction parameters (PPs) associated with project characteristics through data mining (DM) techniques. The model integrates a principal component analysis (PCA) method to perform parameter dimensionality reduction (PDR) on a large number of raw variables to provide independent characteristic terms. Moreover, the support vector machine (SVM) algorithm is improved to optimize the prediction results and integrated with parameter dimensionality reduction and cost prediction.
Findings
The prediction results show that the mean absolute and relative errors of the hybrid prediction model proposed in this study are equal to 39.78 and 0.02, respectively, which are much lower than those of the traditional SVM model and MRA prediction model. Moreover, the hybrid prediction model with parameter dimensionality reduction also achieved better prediction accuracy (R2 = 0.319) and superior prediction accuracy for different cost terms.
Originality/value
Theoretically, the hybrid prediction model developed in this study can reliably predict the cost while accurately capturing the characteristics of GBPs, which is a bold attempt at a comprehensive approach. Practically, this study provides developers with a new ML-based prediction model that is capable of capturing the costs of projects with ambiguous definitions and complex characteristics.
Details
Keywords
Junfeng Dong, Qiman Zhang, Haoyuan Teng, Li Jiang and Wenxing Lu
This paper aims to investigate the vertical cooperative relationship between the core enterprise and the manufacturer within the platform ecosystem, specifically analyzing the…
Abstract
Purpose
This paper aims to investigate the vertical cooperative relationship between the core enterprise and the manufacturer within the platform ecosystem, specifically analyzing the optimal decision-making processes of both parties under the original equipment manufacturer (OEM) and original brand manufacturer (OBM) modes.
Design/methodology/approach
This paper uses game theory to analyze the problem, considering factors such as brand value difference, cross-selling and platform empowerment. It constructs the game models for both OEM and OBM modes and discusses the selection strategies for the cooperation mode.
Findings
The results indicate that the choice of cooperation mode by the manufacturer and the core enterprise depends on the relative size of their brand values. In cases of inconsistent choices, cooperation can be improved by designing a transfer payment contract. When the brand value is constant, the product price is comprehensively affected by cross-selling revenue, price elasticity coefficient, cost coefficient of sales effort and cost coefficient of platform empowerment. The enterprise reduces the price only when the potential revenue brought by increasing product sales exceeds the marginal profit brought by increasing product pricing; otherwise, it raises the sales price.
Originality/value
The platform ecosystem is emerging as a future direction for business mode development. However, there is a paucity of research on the cooperation modes between manufacturers and core enterprises within the platform ecosystem.
Details