Dana V. Lema, Bethany Bones, Alexandra Franz-Harder, Robyn Huff-Eibl, Nisha Mody, Gerald J. Perry and Megan Senseney
The University of Arizona Libraries (UAL) has engaged in learning and applying trauma-informed concepts since 2020. These efforts followed conversations about how to…
Abstract
The University of Arizona Libraries (UAL) has engaged in learning and applying trauma-informed concepts since 2020. These efforts followed conversations about how to compassionately uphold the libraries' Code of Conduct (CoC). Conversations occurred against the backdrop of the global COVID-19 pandemic, a national racial reckoning following the murder of George Floyd and a series of local incidents including border control, racial aggression, insecure access to basic needs and mental health services, and the recent on-campus homicide of a faculty member. In response, the library's Diversity, Social Justice, and Equity Council (DSJEC) began working to identify resources for trauma-informed services and leadership. UAL has interrogated the ways in which the CoC serves both as a response to expressions of trauma and a potential perpetuating source of trauma for patrons and staff. Moreover, many staff members have experienced trauma that occurred either within or outside the workplace that affects their work experience. UAL contracted with relational healing and life coach Nisha Mody to deliver a series of webinars introducing trauma-informed concepts and connecting them to academic library work.
A result of trauma-informed training was a deeper knowledge of trauma-informed principles and their connection to systemic inequity and power. For this reason, UAL and other academic libraries may encounter challenges when applying trauma-informed practices within the administrative and cultural context of higher education.
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David Angel, Ksenia Chmutina, Victoria Haines and Monia Del Pinto
Disaster research is often geared towards logocentrism and has relatively few outputs that explore alternative forms of representation, particularly those using an artistic…
Abstract
Purpose
Disaster research is often geared towards logocentrism and has relatively few outputs that explore alternative forms of representation, particularly those using an artistic medium. This paper explores how the creative use of audio representation can enhance understanding of flooding experiences, challenging the predominant text-based approach within qualitative study.
Design/methodology/approach
During a series of visits to people who had been flooded in 2019 in the UK, interviews and ambient sounds were recorded, analysed and then intertwined with musical elements composed by the lead author. The result is a phonographic representation of the synthesised data. The process explores a tripartite, creative, sonic approach that comingles thematic spoken excerpts with local sounds and musical compositions.
Findings
This article presents three sonic vignettes that illustrate the use of audio as a medium for academic research outputs. It contributes to the current consensus that the interpretation, representation and dissemination of research findings should be broadened beyond the dominance of the written word to align with the ethos of the Disaster Studies Manifesto.
Research limitations/implications
The research contributes to disaster scholarship by developing a transdisciplinary approach to explore people’s experiences. By retaining the participants’ voices at its core, it makes use of in-depth, rich data to illustrate individuality, rather than aiming to generalise.
Originality/value
Very little disaster research has focussed on pushing the boundaries of investigation by using the arts as a lens for both the researcher and their audience. Such work may connect with a wider range of people compared to a text-based “traditional” academic output. It can offer new opportunities for practical uses within Disaster Risk Reduction, for example as a communicative and educational tool.
Contribution to impact
This paper contributes to understanding the impact of developing audio representation as a medium for conveying people’s experiences of flooded homes.
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Vanessa Kohn, Muriel Frank and Roland Holten
In response to the COVID-19 pandemic, many employees had to switch to remote work. While some adjusted successfully to this transition, others have struggled. Leveraging…
Abstract
Purpose
In response to the COVID-19 pandemic, many employees had to switch to remote work. While some adjusted successfully to this transition, others have struggled. Leveraging information systems (IS) to adjust to major exogenous shocks is called digital resilience. The purpose of this paper is to understand what we can learn about employees' digital resilience from externally enforced transitions to remote work.
Design/methodology/approach
As digital resilience is challenging to measure, this study uses an embedded mixed methods approach. The authors conducted a qualitative analysis of 40 employees' statements on their remote work experience during the first six months of the pandemic and complemented these findings with scale-based digital resilience scores.
Findings
The authors find that employees' digital resilience largely depends on the amount of technical equipment and support they receive from their organizations as well as their ability and willingness to learn how to adequately use and communicate through information and communication technologies. Being self-disciplined and self-responsible positively affects digital resilience, while social isolation threatens it. Organizations can foster digital resilience building by encouraging digital networking, building a digital culture and netiquette, and treating digital resilience as a sociotechnical phenomenon.
Originality/value
This is one of the first empirical studies of digital resilience on a human level. It sheds light on the missing link between IS-enabled resilience and transitions to remote work. Specifically, it provides original insights into its development and manifestation in a remote work context during the COVID-19 pandemic. For researchers, it provides novel guidance on choosing appropriate measurement instruments to capture digital resilience.
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George Okello Candiya Bongomin, Frederick Semukono, Joseph Baleke Yiga Lubega and Rebecca Balinda
The main purpose of this study is to test whether ethical financial behavior as a mediator promotes microfinance inclusion and survival of the poor young women microenterprises in…
Abstract
Purpose
The main purpose of this study is to test whether ethical financial behavior as a mediator promotes microfinance inclusion and survival of the poor young women microenterprises in rural Uganda.
Design/methodology/approach
The methods recommended by Kenny et al. (1998); Shrout and Bolger (2002); MacKinnon et al. (2004); and Preacher and Hayes (2004) were used to establish the existence of non-zero monotonic association between microfinance inclusion and survival through testing the mediating effect of ethical financial behavior in SmartPLS.
Findings
The results from the structural equation modeling revealed a significant full mediating effect of ethical financial behavior in the relationship between microfinance inclusion and survival of the poor young women microenterprises. Microfinance inclusion and ethical financial behavior explain 62 % of the variation in survival of the poor young women microenterprises in rural Uganda.
Research limitations/implications
Whereas significant results were obtained from this study, the data were collected only from rural-based poor young women microenterprises located in northern Uganda. Extending the sample to cover the whole country may provide a more representative picture. Besides, it would be useful to compare results across developing countries as this may provide information about the generality of our findings.
Practical implications
The findings from this study can be useful to managers of microfinance institutions in developing countries to adopt practice that can promote financial discipline among rural poor young women microentrepreneurs. Routine financial education and business mentorship can be organized through workshops, trainings and seminars to teach rural poor young women microentrepreneurs how to manage money, especially business loans borrowed from the microfinance institutions to put it into right use. This can help them to meet timely loan repayment to increase access to future microfinance loans.
Originality/value
This study provides the first evidence on the use of the theory of planned behavior (TPB) and theory of reasoned action (TRA) to explain microfinance inclusion of the poor young women microentrepreneurs in rural Uganda. The study uses a blend of TPB and TRA derived from psychology and sociology to explain repayment intention and ethical behaviors of the poor young women borrowers, which determines the microfinance lending cycle to make microcredit available for them to engage in entrepreneurship to come out of poverty to attain wellbeing.
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Silvia Baldassarre, Manuel Cavola, Pasquale Palescandolo, Carmela Piccolo and Eduardo Pipicelli
This paper aims to shed light on the relevant benefits that collaborations with external innovation drivers can offer to companies in traditional sectors to embark on a twofold…
Abstract
Purpose
This paper aims to shed light on the relevant benefits that collaborations with external innovation drivers can offer to companies in traditional sectors to embark on a twofold path oriented toward both a sustainable horizon and digital transformation (DT) goals.
Design/methodology/approach
This work describes the outcomes of the METROPOLIS project, financed by the Economic Development Ministry (MISE), to support small and medium enterprises in the DT process. The project involves the collaboration between the University of Naples Federico II and Palescandolo Lavorazioni Siderurgiche (PLS), an enterprise in the shipbuilding sector.
Findings
The project’s results highlight the complexity of the required interventions and show that DT is necessary but not sufficient condition to improve performance. Therefore, it is crucial to implement an appropriate decision support system based on advanced methodologies that can efficiently handle the system’s complexity, managing objectives oriented on efficiency and sustainability. Hence, the authors developed an original optimization approach to combine the need to ensure good production performances with sustainability-oriented objectives.
Originality/value
This study emphasizes the complex path necessary to radically transform companies’ processes across digital and sustainable paradigms through a real project experience. In particular, it demonstrates that efficiency and sustainability objectives may conflict, and multicriteria approaches may help overcome this. Hence, it may provide insights for stakeholders and researchers involved in DT and green transition processes.
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Safdar Khan, Sujood Sujood, Asad Rehman and Ramzi Al Rousan
The aim of this paper is to explore how information shared by SMIs affects consumers' food tasting intentions. To achieve this, it integrates the IAM and TAM, in conjunction with…
Abstract
Purpose
The aim of this paper is to explore how information shared by SMIs affects consumers' food tasting intentions. To achieve this, it integrates the IAM and TAM, in conjunction with trust and EWOM.
Design/methodology/approach
This paper utilized a convenience sampling technique, employing a survey instrument to gather data online. The questionnaire was distributed across the social media pages of food bloggers from September 11 to November 30, 2023. The collected data was analyzed using SPSS and AMOS.
Findings
We developed a research framework that integrates IAM, TAM, Trust, and EWOM variables to assess how information shared by SMIs influence consumers' intentions to explore new food tastes. The model demonstrated enhanced predictive and explanatory capabilities.
Research limitations/implications
This study enriches the existing literature on information adoption and technology acceptance by advancing our understanding of how SMIs influence consumers’ food tasting intentions. Additionally, it aids SMIs in comprehending their role in endorsing new food products and restaurants, fostering trust and reliability among their followers. This study enables consumers to make more informed decisions about trying new food products or dining establishments, empowering them to evaluate influencer recommendations critically.
Originality/value
This study uniquely focuses on the influence of information shared by SMIs on consumers' intentions to taste new foods. While SMIs have been extensively studied in various contexts, such as fashion, beauty, and travel, this research offers a fresh perspective on understanding their impact on consumer behavior within the food industry.
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Abdelsalam Busalim, Theo Lynn and Charles M. Wood
Despite increasing awareness among fashion consumers about the positive environmental and societal impacts of sustainable fashion as a viable alternative to fast fashion, their…
Abstract
Purpose
Despite increasing awareness among fashion consumers about the positive environmental and societal impacts of sustainable fashion as a viable alternative to fast fashion, their actual adoption behavior often diverges. This study aims to empirically investigate consumers’ resistance barriers to sustainable fashion clothing.
Design/methodology/approach
This study utilizes innovation resistance theory to examine the barriers to consumer intention to buy sustainable clothing. The study collected a large sample (N = 745) of fashion consumers from the USA and India to test a research model.
Findings
The study finds that value, social risk, tradition and image barriers significantly reduce consumers’ intentions to buy sustainable fashion clothing. Additionally, the findings highlight that environmental concern moderates the relationship between social risk barriers and buying intentions.
Originality/value
The study findings contribute to the existing sustainable fashion literature by highlighting the main barriers for sustainable clothing consumption and emphasizing the crucial role of social elements, economic values and the image of sustainable fashion products in shaping consumer behavior within the fashion landscape.
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Rivini Mataraarachchi, Ranga Prasad Abeysooriya and Areeba Haroon
The purpose of the paper is to explore how refashioning can shift fashion consumer attitudes towards sustainable consumption of clothing by restoring consumption values. The study…
Abstract
Purpose
The purpose of the paper is to explore how refashioning can shift fashion consumer attitudes towards sustainable consumption of clothing by restoring consumption values. The study categorizes consumers into distinct groups based on consumer perception of refashioning. Finally, the study recommends three value dimensions of the circular business model to promote consumer engagement with refashioning.
Design/methodology/approach
This study adopts an exploratory approach, applying qualitative design which involved 45 semi-structured interviews and 10 in-depth interviews with Gen Z female consumers who favour clothing lifetime extension.
Findings
The findings revealed that consumption values act as motivators and inhibitors, influencing consumers’ behaviours of using refashioning for clothing lifetime extension. Based on their distinguished levels of refashioning engagement and association with the satisfaction of consumption values, three potential consumer segments are discovered and defined as “DIY practitioners,” “DIY apprentices” and “DIY outsources”. To encourage consumer engagement with refashioning, the article suggests value proposition, value delivery and value capture dimensions of two circular business models and verifies how these cater to distinct segments to facilitate refashioning.
Originality/value
This paper provides new insights into clothing refashioning activities from the consumer perspective, bridging a gap in marketing literature. It investigates how refashioning restores consumption values and proposes three value dimensions of circular business models, enhancing clothing lifetime and engaging consumers. This unique approach incorporates consumption values and aligns with the UN’s 12th Sustainable Development Goal.
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Xiao-Yu Xu, Syed Muhammad Usman Tayyab, Qingdan Jia and Albert H. Huang
Video game streaming (VGS) is emerging as an extremely popular, highly interactive, inordinately subscribed and very dynamic form of digital media. Incorporated environmental…
Abstract
Purpose
Video game streaming (VGS) is emerging as an extremely popular, highly interactive, inordinately subscribed and very dynamic form of digital media. Incorporated environmental elements, gratifications and user pre-existing attitudes in VGS, this paper presents the development of an extended model of uses and gratification theory (EUGT) for predicting users' behavior in novel technological context.
Design/methodology/approach
The proposed model was empirically tested in VGS context due to its popularity, interactivity and relevance. Data collected from 308 VGS users and structural equation modeling (SEM) was employed to assess the hypotheses. Multi-model comparison technique was used to assess the explanatory power of EUGT.
Findings
The findings confirmed three significant types elements in determining VGS viewers' engagement, including gratifications (e.g. involvement), environmental cues (e.g. medium appeal) and user predispositions (e.g. pre-existing attitudes). The results revealed that emerging technologies provide potential opportunities for new motives and gratifications, and highlighted the significant of pre-existing attitudes as a mediator in the gratification-uses link.
Originality/value
This study is one of its kind in tackling the criticism on UGT of considering media users too rational or active. The study achieved this objective by considering environmental impacts on user behavior which is largely ignored in recent UGT studies. Also, by incorporating users pre-existing attitudes into UGT framework, this study conceptualized and empirically verified the higher explanatory power of EUGT through a novel multi-modal approach in VGS. Compared to other rival models, EUGS provides a more robust explanation of users' behavior. The findings contribute to the literature of UGT, VGS and users' engagement.
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Huan Yang, Xinyuan Zhao, Gui Huang, Long Zhang and Yi Zhang
Managers in China prioritize the cultivation of loyal employees, resulting in positive effects associated with leader-member exchange (LMX). However, fragmented evidence suggests…
Abstract
Purpose
Managers in China prioritize the cultivation of loyal employees, resulting in positive effects associated with leader-member exchange (LMX). However, fragmented evidence suggests that LMX also can trigger deviant behavior. LMX provides employees with access to resources, while it also harbors potential risks for deviant behaviors. Based on the cognitive-affective system theory of personality and resource-related theories, this study aims to explore the double-edged sword effects of LMX by examining how LMX influences interpersonal deviant behaviors through emotional and cognitive pathways, respectively.
Design/methodology/approach
This study involved three waves of paired data surveys that were conducted in China over one month, and a total of 117 leaders and 235 subordinates participated in this study.
Findings
Even though LMX as a job resource reduces workplace anxiety, LMX also generates work overload for employees. Workplace anxiety and work overload further result in interpersonal deviant behavior. Narcissistic admiration, as a personality trait, can weaken the mediating role of work overload but not that of workplace anxiety.
Practical implications
The finding can help managers pay attention to negative effect of LMX and provide suggestions for preventing employees’ workplace deviant behavior.
Originality/value
The findings revealed how LMX leads to negative outcomes in the workplace. In addition, the results demonstrated the buffering effect of narcissistic admiration on the negative effect of LMX.