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Although the interest in firm media sentiment has been increasing, the impact of news media sentiments on consumers’ perception of firms’ offerings and, subsequently, their sales remain unknown. This study aims to address this research question in this study. Furthermore, the authors consider the role of two boundary conditions, i.e., offerings’ similarity and offerings’ service ratio, that moderate the main relationship.

Using a comprehensive and novel data set of over 900 firms between 2009 and 2019 from multiple sources, this study addresses the research questions. The authors use a fixed effects panel regression model to estimate the model.

A firm’s news media sentiments can influence consumers’ perception of the corporate brand, thereby driving sales growth. This study finds that when a firm’s offerings are not differentiated from its competitors, news media sentiments become more important and so does when a firm offers more services than a product.

To the best of the authors’ knowledge, this study is the first to assess customers’ responses as manifested in the sales growth of a firm’s offerings, using both primary and secondary data and analysis.

The findings provide actionable insights to managers by identifying specific offerings-related attributes – similarity and service ratio – where media sentiments play a critical role in influencing sales growth.

While existing studies in marketing have primarily considered user-generated social media sentiments, this study departs from this literature by investigating earned media sentiments through traditional media outlets such as newspapers and business magazines, which have rarely been studied in marketing.

This chapter examines how entrepreneurs are addressing some of society's greatest challenges by taking over some of the functions of government and charities. It's driving change, but is it the kind of change we want to see? The chapter examines the growing body of literature on entrepreneurship which looks at this question and focuses on some key areas. These areas, including entrepreneur values and motivation, prosocial behaviour, entrepreneurial education and more form the concepts that underpin both the research and the online training intervention I've developed. The chapter highlights one of the most important findings from a review of the existing literature; that the world needs people with prosocial values and motivations, and entrepreneurs as a group could make a significant contribution to society. In the chapter, there's also a discussion about what needs to happen to enable them to make that contribution and an examination of what the existing research says.

This chapter considers the challenges of applying engineering practices to knowledge. Knowledge cannot be managed like other forms of capital because it is tacit and intangible. Research has identified economic properties and behaviors that set it apart from physical and financial capital. The authors translate the economic typology of human, structural, and relational capital to Blackler’s four forms of characterizations: embrained, embodied, embedded, and encultured. Knowledge elicitation techniques are discussed, and aligned with Blakely’s four forms of characterizations.

Disasters, including health crises and weather emergencies, are increasingly prevalent. While many people are highly resilient, the traumatic experience of emergencies and disasters can affect individuals and communities, including library staff and library users. Traumatic effects can persist long after the immediate impact of an event and may be magnified by cumulative exposure to traumatic events. Libraries are not immune from emergencies and disasters and also experience many other hazards. With attention to trauma and a focus on resilience, libraries can build strong organizations even during difficult circumstances presented by emergencies and disasters. This chapter shares research-based approaches from the literature along with promising practices shared by contributing libraries.

This study aims to assess how envy, both directly and indirectly, through negative behaviors such as ostracism, negative word-of-mouth and alignment with the negative behaviors of superiors, influences innovative behavior based on the cultural dimension of individualism versus collectivism.

The data was collected using a survey applied to 305 individuals between October 2022 and June 2023. The model developed was analyzed and validated using partial least squares estimation with structural equation modeling (PLS-SEM) and PLS-SEM multigroup analysis techniques.

The results suggest that for individualistic individuals, negative word-of-mouth exerts a greater positive mediating influence on the relationship between envy and ostracism, and that envy exerts a greater positive influence on both alignment with the negative behaviors of superiors and on ostracism. In addition, the results indicate that negative word-of-mouth and ostracism together negatively influence the relationship between envy and innovative behavior.

This research provides empirical evidence that envy triggers negative behavior in both individualistic and collectivist individuals. Thus, in practical terms, envy can be considered as something more primitive that goes beyond the accepted values of sociability, especially in the organizational environment.

The main contribution of this research is to understand the effects of envy on innovative behavior, based on a conceptual model that considers the mental programs that differentiate one group of individuals from another. In addition, it presents theoretical and empirical implications that provide descriptive evidence of behaviors, making it possible to broaden the psychological understanding of them. In this specific sense, this research differs from other organizational studies, whose objectives are to standardize behavior.

This research explores wine customer interaction with connected packaging in retail, offering insights for wine producers to enhance customer behavioural engagement strategies. The study aims to understand patterns of customer visual attention and information preferences in the context of connected packaging.

The research adopts an empirics-first (EF) approach, including a two-study mixed-method research design. EF is particularly suited to exploring emerging customer behaviours in innovative technological contexts. Study One uses Google Analytics and Tag Manager to measure connected packaging users’ visual attention and behavioural engagement. Study Two uses maximum difference scaling to assess user preferences for wine attributes in retail.

Study One reveals distinct patterns of user behavioural engagement. Highly engaged users exhibit deeper interaction with product, brand and sustainability information, often revisiting content. First-time users focus on top-of-page content before disengaging. Study Two results corroborate the importance of product information (grape variety, wine style and region of origin), with highly involved wine consumers showing greater interest in connected packaging.

This research advances the understanding of connected packaging user interaction and information preferences, an area previously underexplored. It demonstrates the potential of connected packaging for enhancing ongoing customer behavioural engagement and providing additional product information. The study’s innovative EF approach, combining real-world behavioural data with preference analysis, supports and extends existing research on wine attribute preferences while demonstrating the potential of connected packaging as an ongoing value co-creation tool.

Good Samaritan laws were enacted to reduce overdose deaths by lowering the barriers to reporting for victims and witnesses and allowing law enforcement officers to carry and administer Narcan to those suspected of an opioid-related overdose The purpose of this study is to understand how officers perceive the impact of opioid overdose reduction initiatives in the United States and their role in the opioid epidemic.

Mixed methods were used in two phases to examine perceptions among law enforcement officers in a Massachusetts police department. First, qualitative methods were used to interview nine patrol officers during participant observations in the form of ride-alongs. Second, patrol officers and officers who volunteer with the department opioid outreach program were surveyed.

Officers generally held mixed feelings about the state’s Good Samaritan law. They saw the importance of saving the lives of those experiencing an overdose and keeping other first responders safe, but also in enforcing laws against possession of illegal drugs that presents a public safety threat, including the accidental exposure to fentanyl. Despite mixed feelings, officers still believed it to be important that they are trained and able to administer Narcan since they are often the first to arrive on scene.

This study adds to the research on officers’ perceptions of their role in the opioid epidemic, their ability to administer Narcan and the impact of Good Samaritan laws on their community.

This paper examines whether educational attainment correlates with risk aversion among rural households in Uganda.

Unique large-scale field experimental data on risk aversion is used and complemented with household survey data. In the analysis, the study uses the ordinary least square method.

The study finds a positive, albeit not robust, correlation between educational attainment and risk aversion. The results suggest that in some contexts, education may reduce risk-taking behaviour. The study also finds that compared to other age groups, the correlation between years of schooling and risk aversion is positive and statistically significant in the subsample of those aged 60 and above. This suggests that the effects of education on risk aversion may differ across age groups.

This is the first study in Sub-Saharan Africa (SSA) linking educational attainment and risk aversion. Empirical studies that use experimentally elicited risk aversion parameters to examine the influence of educational attainment on risk aversion are nonexistent in SSA. Understanding whether education influences risk aversion in SSA is of policy relevance because individuals, on average, are said to be more risk averse. Risk aversion may aggravate poverty in the region by inducing sub-optimal risk-averse behaviours.

The peer review history for this article is available at: https://publons.com/publon/10.1108/IJSE-12-2023-0989

This study explores how egoism and altruism as knowledge sharing motivations influence consumers’ electronic word of mouth (eWOM) intentions on food platforms. It also investigates the interaction effect of egoism and altruism on eWOM intentions through attitude toward use (ATU).

A survey was conducted with 523 consumers who posted reviews on Taiwan’s two leading food platforms. The data were analyzed using structural equation modeling to examine the relationships between knowledge sharing motivations, ATU, and eWOM intentions.

Egoism and altruism influence eWOM intentions through ATU, with altruism having a more substantial impact. Their interaction further enhances the positive relationship between ATU and eWOM intentions.

This study fills the empirical gap by demonstrating the interaction effect of egoism and altruism on eWOM intentions. It highlights the role of intrinsic motivations in shaping consumer behavior on digital platforms and offers insights for businesses aiming to foster consumer engagement.

The level of corruption in Nigeria is very high, and this has grossly reduced the desired confidence and trust in the nation’s political leaders and political institutions. It is even worse to the extent that many of its citizens, especially in the medical profession, lecturers and other specialties, are leaving the country altogether because they have already lost hope in the country called Nigeria. Therefore, the purpose of this study is to investigate how political trust in Nigeria is affected by perceived corruption and to ascertain how social media use functions in this relationship.

Because this study is quantitative in nature, a positivist research philosophy is being used. A cross-sectional research design was used in this study. 14.1 million voters in north-central Nigeria are the study’s population, and a sample size of 385 was determined through an online sample size calculator with a 2% margin of error and a 95% confidence interval. The population was divided into smaller units for the study, and samples were selected from each unit using multistage sampling and simple random sampling techniques. An online self-administered questionnaire was used through the various social media’s platforms because of the nature of the study’s population to collect data. To examine the gathered data, descriptive and inferential statistics were applied. While inferential statistics were used to test the hypotheses through partial least squares structural equation modeling, descriptive statistics were used to analyze the respondents’ demographic data via a frequency table.

This study’s findings showed that social media use mediates the relationship between perceived corruption and political trust in Nigeria and that perceived corruption positively and significantly affects political trust in Nigeria.

This study is not without its limitations. Therefore, the few limitations of the study range from the limited sample sample to the population of Nigeria. Also, using only the quantitative research method for the nature of this research is another major limitation of the study. And lastly, using one out of the six zones in Nigeria will make it difficult to generalize the findings of the study. However, it is then recommended that future researchers consider a larger population than the current study for proper coverage; the future study can also use both the quantitative and qualitative research methods.

The practical implications of understanding how social media shapes political trust among political leaders through the lens of perceived corruption in the Nigerian political system are dimensional and have implications for various stakeholders, including policymakers, political leaders, media professionals and the general public. First, for policymakers and political leaders, the findings offer insights into the importance of proactive and transparent communication on social media. Recognizing the impact of social media on shaping perceptions of corruption, political figures such as the office of the presidency, senators, governors and all other political office holders can leverage these platforms to engage people.

This study is innovative because it examines, through the lens of perceived corruption, how social media use influences political trust among political leaders. This approach provides a new look at the relationship between digital engagement and political attitudes.