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Article
Publication date: 31 January 2025

Konstantinos Karanasios

Sustainable facilities management (SFM) research necessitates a sociotechnical system perspective as core organizations and facilities management (FM) suppliers are subject to…

22

Abstract

Purpose

Sustainable facilities management (SFM) research necessitates a sociotechnical system perspective as core organizations and facilities management (FM) suppliers are subject to multiple pressures while participating in buildings’ use, operation, and maintenance. The purpose of this study is to examine the SFM literature and improve understanding of factors that influence SFM practices using a sociotechnical transitions approach.

Design/methodology/approach

This study, first, examines facility management and sociotechnical system approaches to develop a framework that conceptualizes pressures and management processes that may impact the transition of FM practices to more sustainable ones. In a second step, the framework is combined with a systematic literature review of studies published between 2000 and 2023 to examine pressures applied to FM firms, explore responses and management processes and the evolution of FM practices, and identify research gaps.

Findings

The review findings indicate that the factors proposed by a sociotechnical system framework are examined in the SFM literature and that FM regimes acknowledged the applied pressures and responded by adapting their strategies, updating technical knowledge and capabilities, establishing new governance mechanisms, and modifying the industry identity and mindset.

Research limitations/implications

The review is limited to SFM literature between 2000 and 2023. An evolutionary sociotechnical system perspective of SFM practices necessitates context-specific research.

Originality/value

The study responds to the call for a sociotechnical system view of SFM and adds a sociotechnical transitions perspective to the development and evolution of SFM research. It organizes the current SFM literature, points to the need for context-specific research, and allows for the identification of future SFM research directions.

Details

Journal of Facilities Management , vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1472-5967

Keywords

Available. Open Access. Open Access
Article
Publication date: 13 February 2024

Amer Jazairy, Emil Persson, Mazen Brho, Robin von Haartman and Per Hilletofth

This study presents a systematic literature review (SLR) of the interdisciplinary literature on drones in last-mile delivery (LMD) to extrapolate pertinent insights from and into…

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Abstract

Purpose

This study presents a systematic literature review (SLR) of the interdisciplinary literature on drones in last-mile delivery (LMD) to extrapolate pertinent insights from and into the logistics management field.

Design/methodology/approach

Rooting their analytical categories in the LMD literature, the authors performed a deductive, theory refinement SLR on 307 interdisciplinary journal articles published during 2015–2022 to integrate this emergent phenomenon into the field.

Findings

The authors derived the potentials, challenges and solutions of drone deliveries in relation to 12 LMD criteria dispersed across four stakeholder groups: senders, receivers, regulators and societies. Relationships between these criteria were also identified.

Research limitations/implications

This review contributes to logistics management by offering a current, nuanced and multifaceted discussion of drones' potential to improve the LMD process together with the challenges and solutions involved.

Practical implications

The authors provide logistics managers with a holistic roadmap to help them make informed decisions about adopting drones in their delivery systems. Regulators and society members also gain insights into the prospects, requirements and repercussions of drone deliveries.

Originality/value

This is one of the first SLRs on drone applications in LMD from a logistics management perspective.

Details

The International Journal of Logistics Management, vol. 36 no. 7
Type: Research Article
ISSN: 0957-4093

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