Sanghee Kim, Leslie Cuevas and Hyo Jung (Julie) Chang
With luxury brands extending into restaurants and cafés, the definition of luxury consumption no longer refers to tangible products alone but to intangible and authentic…
Abstract
Purpose
With luxury brands extending into restaurants and cafés, the definition of luxury consumption no longer refers to tangible products alone but to intangible and authentic experiences as well. Drawing on the Stimulus–Organism–Response framework (SOR) and the costly signalling theory, this study explores the sequential mechanisms of experiences in luxury brands’ restaurants and cafés among Korean and US consumers.
Design/methodology/approach
This study distributed online surveys in South Korea and the US and recruited 419 participants (South Korea = 210; US = 209). PLS-SEM and multigroup analysis were used to test the hypotheses.
Findings
Perceived quality influenced perceived luxury values positively and led to consumers’ loyalty to both the parent brand (i.e. luxury fashion brand) and extended brand (i.e. luxury restaurants and cafés).
Originality/value
Luxury brands seek to offer their consumers authentic and extraordinary experiences. By merging luxury fashion with gastronomy, these brands can foster synergistic long-term relationships with consumers and enhance their brand equity in the global luxury market. Our results also demonstrated that such expansion contributes to competitive advantages in luxury fashion retailing by increasing their intangible values in addition to their parent luxury fashion brands. Further, in the context of globalisation, this research provides insights into how luxury retailers’ novel approach to the F&B sector can enhance consumers’ loyalty across different cultures and strengthen their global luxury retail strategy.
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Keywords
Natasha Zimmerman, Joana Kuntz and Sarah Wright
Whereas belongingness and its proximate constructs have been explored in various contexts, an understanding of what it actually is in organisational contexts remains elusive. This…
Abstract
Purpose
Whereas belongingness and its proximate constructs have been explored in various contexts, an understanding of what it actually is in organisational contexts remains elusive. This paper aims to explore employees’ experiences of belongingness at work to better understand what belongingness means in a work context.
Design/methodology/approach
Data were collected from in-depth interviews with 12 participants in the United States and New Zealand over two time periods. Grounded theory methodology was used to develop themes and categories to understand the structure of the data.
Findings
The data revealed an overarching theme of “self” represented by three categories: identified as the “unveiled-self,” the “relational-self” and “the seen-self.” The data further reveals how employees covertly survey the organisational environment for cues of belongingness and moderate their behaviour accordingly.
Research limitations/implications
This study’s small, culturally homogenous sample may limit generalisability. Future research could explore cross-cultural differences in belongingness at work using diverse samples. Examining belongingness and self-concept could provide further insights into authenticity and fitting in at work.
Practical implications
Organisations should promote authentic interactions, meaningful recognition and psychological safety for self-expression. Informal conversations strengthen relationships, but efforts must feel genuine. Encouraging authenticity, recognising contributions sincerely and creating opportunities for organic social interaction can cultivate a culture of belonging.
Originality/value
The three dimensions of “self” illuminate the importance of authenticity, meaningful workplace relationships and recognition as unique components of belongingness at work.
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Li Chen, Philip Shane, Xiaohua (Stephen) Wu and Yuyu Zhang
This study aims to examine whether analyst revisions on peer firms have information transfer effects on focal firms in the same industry, and whether firm-level rivalry and common…
Abstract
Purpose
This study aims to examine whether analyst revisions on peer firms have information transfer effects on focal firms in the same industry, and whether firm-level rivalry and common analysts affect such information transfer.
Design/methodology/approach
This study uses a large sample of US data on listed companies and financial analysts from 1996 to 2021. The authors use ordinary least squares and a short-window event study to test the formulated hypotheses.
Findings
The findings show that, on average, focal firm stock returns are positively associated with peer firms’ analyst revisions. However, information transfers from nonrival (rival) peer firms’ analyst revisions are positive (negative). Revisions by common analysts covering both peer and focal firms drive more positive transfers. Furthermore, peer firms’ revisions by common analysts, compared to noncommon analysts, trigger more reactions from focal firm analysts, consistent with investor reactions. Finally, common analyst coverage raises short-term return synchronicity around revisions.
Originality/value
This study adds to the information transfer literature by examining the information released by noncorporate entities (i.e. analyst revisions). It also extends our understanding of the roles of analysts, particularly the peer effect and common analysts, in the capital markets. Findings on analyst-driven return interdependencies among peers may interest investors in portfolio construction.