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Readmissions to the hospital are expensive and can have negative health consequences for patients. Older adults are at greater risk of readmission. Patient perspectives are valuable in identifying areas for improvement in the transition of care. The purpose of this qualitative study is to increase our understanding of patients’ perspectives on the transition of care from hospital to primary care.

This study employs a qualitative methodology to conduct semi-structured interviews with patients who have been discharged from hospitals in the Ireland East Hospital Group region. Remote interviews were conducted with 18 participants from eight general practices. Transcripts were analysed using thematic analysis as described by Braun and Clarke.

The three main themes identified were communication, outpatient supports and patient education. Gaps in communication do occur, but patients are often too external to comment. Patients benefit from a wide variety of outpatient supports including general practice, family, carers, allied health professionals and voluntary organisations. Access and cost are barriers to these supports. Participants were generally positive towards proposed primary care-based interventions such as follow-up appointments with general practitioners (GPs) and education sessions.

This study highlights a number of areas for improvement in the transition of care in current practice including communication between services and access to outpatient care. It also suggests directions for further research, such as explorations of healthcare provider perspectives and pilot studies of readmission reduction interventions.

While the concept of reciprocity has gained traction in qualitative research, especially as the term relates to challenging power dynamics inherent within the research and evaluation process, a gap remains in understanding how a researcher's or elevator's cultural background shapes the way reciprocity is conceptualized and practiced. We explore how Filipino concepts connected to reciprocity (utang na loob, pakikipagkapwa, and alalay) inform the practice of Filipina American researchers and evaluators in academia. We use Sikolohiyang Pilipino and Critical Kapwa in the conceptual framework to guide our study and employ a collaborative autoethnography (CAE) methodology. We present three findings: (1) reciprocity and utang na loob as a nontransactional debt, (2) reciprocity and pakikipagkapwa as seeing the humanity in others, and (3) reciprocity and alalay as carrying the weight together. We discuss this study's implications – regarding theorizing reciprocity, using collaborative autoethnography as methodology, and reclaiming deeper ways of knowing from a critical perspective – for transforming evaluation and research practice. Specifically, through a collaborative autoethnography, we learned the importance of understanding the nuances of language (i.e., Tagalog and other Filipino languages) as a decolonizing approach to arriving at our analysis of pakikipagkapwa through kuwentuhan. Methodologies that attend to a culturally responsive evaluation and research practice – –such as CAE and kuwentuhan– – amplify the voices of silenced communities. Lastly, deeply understanding the cultural context of evaluators' and researchers' experiences and cultural identities as well as studying oneself through a collaborative autoethnography can create practices of reciprocity that have been buried by settler colonialism.

This chapter makes a critique of contemporary definitions of vigilantism in the social sciences. I demonstrate that many scholarly definitions, especially those that conceptualize vigilantism as an extralegal practice, involve problematic normative assumptions. Such definitions, I argue, often preconceive that state legal classifications are neutral, objective, timeless and universal. The critical question is whether the state is the only possible locus of legality. An affirmative response would deny the existence of plural or hybrid legal orders. Furthermore, with respect to vigilantism, extralegality is an external, state-dependent property. Using it as a definitional feature thus comes with the risk of reducing vigilantism to a secondary and subordinated political order vis-á-vis the state. That risk reminds us of the importance of epistemological vigilance in every research operation–especially concept formation. The chapter finally discusses possibilities for a normative-free definition of vigilantism.

Consciously or unconsciously, every management researcher adopts a certain philosophical perspective. In this chapter, I discuss the connection between philosophy and management research and show how philosophical perspectives affect the perception of empirical phenomena, choice of research methods, and interpretation of research results. The discussion indicates that the connection is far more crucial than what many management researchers may have thought. I then share my experience of studying philosophy and provide suggestions to those who are interested in enhancing their knowledge of the subject.

The purpose of this study is to identify challenges and derive options for stakeholder engagement of project partnerships for sustainable innovations in higher education institutions (HEIs).

Guided by Donabedian’s structure-process-outcome (SPO) model, our conceptual exploration focuses on understanding stakeholder experience and identifying stakeholder engagement options in different project phases. This research includes empirical data on sustainability expectations towards HEIs collected from 239 business students from the USA and Germany. The Kano method and factor analysis were used for data analysis.

This research suggests that balancing differences in stakeholder types and priorities, identifying and fulfilling key stakeholder expectations and addressing their resource limitations play a crucial role in the partnership’s structure stage. Adjustments for timing and forms of engagement, based on the stakeholder types and their expectations, are necessary during the process stage. Attaining stakeholder consensus on goal achievement and fostering trust and long-term commitment for sustainability are vital tasks in the outcome stage.

HEIs are advised to identify and assess stakeholders according to their anticipated inputs and contributions to the expected project outputs. They should consider adopting minimal thresholds of involvement and actively engaging key stakeholders, students, by demonstrating direct sustainability impacts.

This conceptual study adds value by enhancing the understanding of sustainable project partnerships in HEIs through the adoption of concepts from open innovation, service management and relationship management research. It illuminates the significance of stakeholder engagement and experience, including the management of expectations, thereby supporting HEIs in effectively implementing sustainability initiatives.

The selves of individuals abhor vacuums and find themselves constituting identities with which to fill them. Such identities are either conferred by others or chosen by the agents themselves and cultivated and processed and presented. The processing of identities is best described by using Kenneth Burke's dramatistic grammar. He asked, “What is involved when we ask what a man is doing and why he is doing it?” and he answered that the individual will be performing an act as an agent by using one agency or another in defined scenes while displaying one attitude or another, in order to fulfill one purpose or another. In the current essay, these Burkean arguments are applied to the constitution; the processing (that is, choosing one among the multiple identities that an agent bears); and the performing of an identity. It is claimed that identities are constituted in one way or another and performed by processing them according to the Burkean grammar. Identities are not ways of being but ways of doing, by taking one road rather than another.

Exploring historically significant and often eerie locations, dark tourism has surged in popularity lately. With advancing technology, online platforms have become influential tools that amplify the dark tourism encounter. This research delves into how online platforms contribute to enriching the dark tourism experience. It addresses the effective utilization of online media to improve exploration, understanding, and engagement with dark tourism destinations.

The research questions focus on how online platforms enhance exploration and interpretation, their impacts on visitor understanding and emotional engagement, and their facilitation of community engagement and knowledge sharing within dark tourism.

Employing a mixed-methods access, in addition to literature review, qualitative interviews, and quantitative surveys, the study adopts a theoretical framework integrating destination management, digital marketing, and visitor experience theories.

This empirical study adds to the existing literature on how online platforms influence dark tourism, providing practical insights for destination managers and platform developers to enhance visitor experiences and engagement at dark tourism destinations.

Consumers are assumed to engage in external information search only after exhausting their internal information sources. Guided by the accessibility/diagnosticity and ease-of-retrieval frameworks, and the elaboration likelihood model, the current study investigates this phenomenon.

To test the relationships between internal information accessibility/diagnosticity and the importance of external search, and the moderating role of involvement in these relationships, 308 responses were collected on Amazon MTurk. Then, structural equation modeling was employed to analyze the data.

The analyses showed that while accessibility and diagnosticity of internal information have an impact on external information search, involvement with the product class has a consequential moderating effect on these relationships. In particular, in the low-involvement group, only the diagnosticity of internal information had a negative effect on external information search. On the contrary, in the high-involvement group, only accessibility of internal information had a negative effect.

These findings highlight the possibility of drawing erroneous conclusions resulting from not incorporating involvement, in conjunction with information accessibility and diagnosticity, in the study of the consumer external information search behavior.

The findings also imply that if practitioners aim to prime consumers to engage in external information search, they need to take into account that the effects of internal information's accessibility and diagnosticity on consumers' external search behavior may be different depending on their levels of involvement.

This study's results showed that without considering the moderating effect of involvement, spurious conclusions may be made about the relationships between accessibility and diagnosticity of internal and external information importance. This finding may explain the discrepancy between the accessibility/diagnosticity and ease-of-retrieval frameworks, thus enriching the literature.

Currently, transition-age youth on the autism spectrum face a loss of access to services. They are at risk for a number of difficulties, including reduced meaningful relationships, internalizing and externalizing problems, and problems with adaptive skills. In the United States, young adults are expected to either attend postsecondary education and/or pursue gainful employment. However, neurodivergent individuals face barriers and often have difficulties meeting these societal expectations. The following chapter will highlight ways that employers and entrepreneurs can support neurodivergent individuals, including meaningful accommodations and inclusive practices.

Purpose: This study aims to explore the efforts of several Asian countries adopting blockchain-enabled letter of credit (LC) processes and highlight the key challenges hindering blockchain adoption into the entire LC system.

Need for the study: As trade volume among countries grows, nations should agree on the technology’s application mechanism to prevent disputes over discrete practices. As blockchain is a borderless approach, the global context of the applications should be considered, incorporating the cases of Asia, the hub of intraregional collaboration in trading.

Methodology: This chapter has surveyed the existing literature to identify the dichotomy between blockchain-enabled LC and traditional LC. Ten Asian countries were selected considering their adaptation motivations, number of use cases, and economic outlook. The case-study method was applied to compare the counties.

Findings: Countries reported blockchain-enabled LC as time-efficient, less costly, and secure. Interoperability, scalability, the absence of legal and administrative infrastructure, stress for new skills, and cyber security concerns are the most cited challenges among users. Instances of regulatory sandbox and collaborative effort were found among some countries, although some countries have yet to publish application guidelines.

Practical implication: The study provides comparative pictures of blockchain-enabled LC systems adopted by several Asian countries. This will contribute to future collaboration between Asian countries to create a unified and standardised trade financing platform. The study will also contribute to the future formulation of guidelines for administrative methodologies of the permissioned blockchain application in the trade finance section.