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Book part
Publication date: 17 February 2025

Elif Sungur, Nevin Kılıç and Çiğdem Vatansever

This study has been conducted to understand the elements of the employee health and safety climate in a steel factory with 1,200 employees, the focus was on employee participation…

Abstract

This study has been conducted to understand the elements of the employee health and safety climate in a steel factory with 1,200 employees, the focus was on employee participation and communication, which are at the center of the ISO 45001 Occupational Health and Safety (OHS) Management System standard. The main aim has been to provide the framework to manage OHS risks and opportunities. Data were obtained through 14 focus group (FG) interviews with 133 blue- and gray-collar workers, including foremen, assistant foremen, shift supervisors, and engineers, in February 2023. The data were analyzed using the MAXQDA 2022 qualitative data analysis program. It was aimed to create a unique inductive model from the data collected under nine themes, and the model was created with grounded theory based on detecting, defining, and integrating meaning categories in the qualitative research literature. Analyses focused on the themes of communication and participation, modeled as “intervening variables” in the study conducted with a qualitative method. The results revealed that effective communication, including providing direct information to employees and establishing trust-based relationships, training and development programs and interventions strengthening employees’ approaches related to OHS are required. Employee participation in work and decisions, as an act of doing–learning–understanding related to real life, has the power to transform employee behavior more than issues that are “known on paper.” Additionally, in terms of social sustainability, it is important to underline for employees to be heard in the process of creating successful workplaces that ensure employee well-being.

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Future Workscapes: Emerging Business Trends and Innovations
Type: Book
ISBN: 978-1-83662-177-5

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Book part
Publication date: 17 February 2025

Mehmet Barca and Semih Ceyhan

The purpose of this study is to find out the place of non-managerial workers, including blue- and gray-collar workers, through analyzing how different schools of thought in the…

Abstract

The purpose of this study is to find out the place of non-managerial workers, including blue- and gray-collar workers, through analyzing how different schools of thought in the strategic management (SM) literature approach strategy making from the viewpoint of an organizational hierarchy, especially top-level management team, or human competence, no matter whether they occupy any hierarchical position. There is a gap in the literature regarding the extent to which non-managerial workers engage in SM processes. While their role has been acknowledged by many scholars, there is a need for further explanation of how different schools of thought in SM hold varying assumptions about organizational actors in non-hierarchical positions. In this regard, this study aims to question the dominant hierarchy logics of different strategy schools. This will be done through analyzing the strategy literature with a “strategy-making skills & capability centered” lens, and conceptualization of the hierarchical positions’ role in SM will be criticized. By this way, the role of gray- and blue-collar workers in SM literature would be better understood.

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Future Workscapes: Emerging Business Trends and Innovations
Type: Book
ISBN: 978-1-83662-177-5

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Article
Publication date: 1 January 2025

Kristina Marie Kokorelias, Adam Christopher, Anna Grosse, Joshua Wyman and Samir K. Sinha

Police officers increasingly respond to incidents involving aging-related issues, where older adults are vulnerable and require tailored approaches. This scoping review aims to…

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Abstract

Purpose

Police officers increasingly respond to incidents involving aging-related issues, where older adults are vulnerable and require tailored approaches. This scoping review aims to map initiatives aimed at enhancing interactions between older adults and police and evaluates outcomes. Findings inform the development of a geriatrics-focused police training curriculum to support age-friendly policing. A literature search across major databases and grey literature yielded 20 relevant publications. Three main initiatives were identified: geriatrics-oriented training programs, specialized geriatric police units and geriatrics-oriented policing guidelines. These insights highlight effective strategies for improving police responses to aging-related challenges and guide future research and policy in this domain.

Design/methodology/approach

The study employed a scoping review methodology guided by the Joanna Briggs Institute Manual and PRISMA-ScR checklist. A comprehensive search strategy was developed and executed across multiple databases and grey literature sources. Screening and selection of relevant studies were conducted in duplicate, with data extraction focusing on key elements such as study objectives, design, interventions and outcomes. Thematic analysis was employed to synthesize findings from included studies, highlighting three principal initiatives: geriatrics-oriented training programs, specialized geriatric police units and geriatrics-oriented policing guidelines. This approach aimed to map existing evidence, inform the development of a geriatrics-focused training curriculum and identify best practices for age-friendly policing.

Findings

The scoping review identified 28 studies meeting inclusion criteria. Findings highlighted varied approaches to enhancing police interactions with older adults, emphasizing training as pivotal. Effective strategies included specialized units, tailored training programs and guidelines integrating geriatrics principles. Key outcomes encompassed improved officer knowledge, communication skills and attitudes toward older adults, fostering enhanced service delivery and community relations. Evidence underscored the importance of ongoing education and collaborative partnerships in optimizing policing responses to aging populations, advocating for sustainable, age-friendly policing practices.

Research limitations/implications

The review’s limitations stem from primarily English-language studies, potentially overlooking non-English literature. Variability in study designs and outcomes poses challenges to synthesizing findings comprehensively. Limited generalizability may result due to geographic and cultural differences in policing practices. Future research could benefit from longitudinal studies assessing long-term impacts and broader inclusion of diverse policing contexts and perspectives, enhancing applicability and depth of understanding in optimizing police interactions with older adults.

Practical implications

Practical implications include informing policy makers and law enforcement agencies about effective strategies to enhance interactions with older adults, emphasizing communication skills and de-escalation techniques. Training programs should integrate age-sensitive approaches to improve officers’ awareness and response to older adults’ needs and vulnerabilities. Implementing community engagement initiatives can foster trust and cooperation, contributing to safer and more supportive environments for older adults in policing interactions. These efforts can ultimately promote enhanced well-being and reduced conflicts between law enforcement and older adults.

Social implications

Social implications highlight the need for broader societal awareness and education regarding the challenges faced by older adults in interactions with law enforcement. Addressing ageism and promoting respectful treatment can enhance community trust and reduce misunderstandings. Improved interactions between older adults and law enforcement can foster a more inclusive and supportive society, ensuring that older adults feel valued and protected. This can contribute to overall social cohesion and a more equitable experience for older adults in their interactions with law enforcement agencies.

Originality/value

The originality of this study lies in its focus on the intersection of age-related issues and law enforcement interactions, a relatively underexplored area in both gerontology and criminal justice research. By examining the perceptions and experiences of older adults and law enforcement officers, it provides valuable insights into mitigating ageism and improving interactions. The study’s findings contribute to enhancing understanding of how to promote respectful and effective communication between these groups, thereby offering practical implications for policy and training initiatives aimed at fostering better relationships and outcomes for older adults in law enforcement encounters.

Details

The Journal of Adult Protection, vol. 27 no. 1
Type: Research Article
ISSN: 1466-8203

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Article
Publication date: 5 February 2025

Julien Bazile, Anne-Marie Côté, Said Toumi and Zhan Su

This study aims to develop an integrative framework for strategic intelligence (SI) tailored to guide companies navigating systemic disruptions within global supply chains…

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Abstract

Purpose

This study aims to develop an integrative framework for strategic intelligence (SI) tailored to guide companies navigating systemic disruptions within global supply chains, identifying key determinants for its effective deployment. Current literature on management systems addresses SI components individually, hindering a precise definition and implementation strategy. This systematic review aims to fill these gaps by establishing a conceptual model of SI capability, emphasizing the interdependence of its dimensions.

Design/methodology/approach

Following the Joanna Briggs Institute (JBI) mixed-method analysis approach and Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) statement, this systematic review synthesizes empirical studies, conceptual papers, mathematical models and literature reviews on SI capability dimensions. It adopts a flexible approach to explore SI within supply chain resilience during systemic crises.

Findings

The study enhances and broadens the field of dynamic capabilities (DCs) by advancing knowledge on SI as a dynamic capability inducing resilience within supply chains facing systemic risks. Additionally, it synthesizes and offers perspective on a rapidly expanding body of literature from the past three years, identifying emerging trends and gaps.

Research limitations/implications

This research focused on three capacities: Supply Chain Visibility (SCV), Environmental Dynamism (ED) and Timely Seizing and Detection-Making (TSDM). While other dynamic capabilities may enhance SC resilience (SCR), this study emphasized the analytical and decision-making dimensions critical for improving SCR.

Originality/value

This systematic literature review introduces a novel conceptual framework, providing a foundation for empirical investigations. By offering an integrated theoretical perspective, the study proposes actionable research propositions and insights into SI’s strategic role in crisis management within supply chains.

Details

Journal of Global Operations and Strategic Sourcing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2398-5364

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Article
Publication date: 24 September 2024

Shahid Rasool, Habib Tariq, Muslim Amin, Muhammad Mubushar and Cihan Cobanoglu

This study uses bibliometric visualization techniques to comprehensively review the intertwined concepts of dark tourism, thana tourism and ghost tourism from 2000 to 2023. The…

165

Abstract

Purpose

This study uses bibliometric visualization techniques to comprehensively review the intertwined concepts of dark tourism, thana tourism and ghost tourism from 2000 to 2023. The research seeks to clarify the ambiguity and inconsistencies arising from the interchangeable use of these terms and sets forth a roadmap for future research endeavors.

Design/methodology/approach

This study meticulously extracts research keywords from 634 scholarly papers in the Scopus database. It undertakes a thorough bibliometric analysis utilizing the visualization of similarities (VOS) viewer and RStudio to map the interconnectedness of these tourism phenomena.

Findings

The study identifies and explores contemporary theories such as self-categorization theory, stimulus-organism-response theory, embodiment theory, self-determination theory, socio-cognitive theory, risk perception theory, services theory, dark tourism theory, social and cultural theory, push-pull theory, performance theory, and wound culture theory. The research reveals four primary clusters through keyword co-occurrence and bibliographic coupling analyses: dark tourism insights, dynamics of dark tourism, dark tourism review and dark tourism experiences, illustrating their interrelationships and robustness.

Practical implications

Dark tourism insights can guide ethical practices, ensuring respectful site management and accurate historical representation. Integrating dark tourism into broader destination strategies can diversify offerings, attract niche markets and contribute to preserving historical memory through reflective experiences.

Originality/value

This study's outcomes significantly contribute to tourism literature by enhancing our understanding of the overlapping terminologies associated with dark, thana and ghost tourism. This improved comprehension sheds light on the importance of the research agenda surrounding the concept of dark, thana and ghost tourism.

Details

Journal of Hospitality and Tourism Insights, vol. 8 no. 3
Type: Research Article
ISSN: 2514-9792

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Article
Publication date: 13 February 2025

Hongdan Zhao, Yunshuo Ma and Yuanhua Chen

As more hotels adopt artificial intelligence (AI), it becomes inevitable for employees to rely on abilities enhanced by the use of AI to complete tasks. However, our understanding…

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Abstract

Purpose

As more hotels adopt artificial intelligence (AI), it becomes inevitable for employees to rely on abilities enhanced by the use of AI to complete tasks. However, our understanding of how employees adapt to this shift in work design remains limited. Therefore, the purpose of this study is to explore hotel employees’ approach and avoidance behavioral reactions to dependence on AI.

Design/methodology/approach

A three-wave field study was conducted, collecting data from 303 hotel employees and analyzed using Mplus 8.3.

Findings

Dependence on AI can be construed as a positive stimulus, augmenting employees’ harmonious work passion and subsequently promoting approach job crafting. The promotion focus of employees positively moderates this process. On the other hand, dependence on AI also can be perceived as a negative stimulus, heightening employees’ feelings of AI threat and, consequently, fostering avoidance job crafting. In this case, the prevention focus of employees positively moderates the process.

Practical implications

This study provides theoretical foundations and decision-making references for management practice. Managers should implement measures to guide employees in developing a proper understanding of AI and provide them with emotional support and institutional safeguards.

Originality/value

This study unveils the consequences of dependence on AI for employees, offering new perspectives for AI research in the hotel industry. By differentiating job crafting, this study theorizes and tests a dual-path model of how dependence on AI may influence hotel employees’ approach and avoidance job crafting, thereby enriching the AI–job crafting literature.

Details

International Journal of Contemporary Hospitality Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-6119

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