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In writing this case, the authors collected both primary and secondary data. Primary data were collected through personal observation and semi-structured interviews with Konstantinos Papageorgiou Jr, Papageorgiou Transports & Logistics’s (PTL) CEO. In 2014, Konstantinos Jr participated in an entrepreneurship course for executives instructed by the first author at the National and Kapodistrian University of Athens. Since then, the first author has served as an advisor to PTL’s CEO. Furthermore, Konstantinos Papageorgiou Jr presented his case during an undergraduate management course at the Department of Business Administration at the National and Kapodistrian University of Athens in November 2020. Finally, three semi-structured interviews with the CEO were conducted from December 2020 until March 2021. Secondary data were collected from the company’s website and social media, as well as databases and annual reports. Since the academic year 2021/2022, the authors have each independently taught the case study in various courses, including strategic management (undergraduate and postgraduate), entrepreneurship (undergraduate) and innovation management (undergraduate and postgraduate). Testing the case in class has shaped the instructor’s manual.

The case study of PTL highlights a remarkable transformation in response to a critical business challenge. Facing the abrupt loss of their main client in 2010, PTL, led by Konstantinos Papageorgiou Jr, swiftly recovered and sought to proactively mitigate future shocks. Operating amid the Greek economic crisis, Konstantinos Jr recognized an opportunity in the niche market of juvenile Mediterranean fish (fry) transport. Despite lacking prior expertise in this field, PTL engaged in open innovation, collaborating with a variety of partners to acquire the necessary knowledge and capabilities. By 2013, PTL had successfully entered the niche market of fry transportation. Over the subsequent years, this venture grew, and by the end of 2022, PTL operated four trucks dedicated to this niche market. The company’s remarkable transformation exemplifies how a small and medium-sized enterprise (SME) can adapt, innovate, and diversify its offerings beyond its comfort zone, ultimately achieving a tenfold increase in turnover. PTL’s journey showcases the strategic value of partnerships and the potential for SMEs to evolve into “innovation producers” in the face of adversity.

The PTL case is suitable for management, strategic management, innovation management and entrepreneurship courses. The case is recommended for use at both undergraduate and postgraduate levels (a different teaching plan is proposed for each level). It provides both undergraduate and master’s students studying business administration the opportunity to explore issues associated with the management of SMEs, the formulation and implementation of a business strategy and the management of innovation in SMEs.

The main purpose of this study is to examine the impact of imported inputs on firms' productivity in selected South Asian economies, namely Pakistan, India and Bangladesh. Furthermore, this study explores the complementarity between firms' capabilities and imported inputs in an augmented productivity framework.

A dataset comprising 7117 manufacturing firms of selected South Asian economies was taken from the World Bank for 2013 and 2014. The empirical analysis was based on stochastic frontier models, the ordinary least square method and instrumental variable estimation techniques.

The empirical results show that imported inputs have positive and significant effects on the firms' productivity in the selected countries. Moreover, the study findings demonstrate that firms' capabilities play a complementary role in expanding the firms' production frontier.

The study outcomes suggest that reducing tariffs on imported inputs will enhance the firms' productivity in the selected emerging economies. However, the study further finds that the potential gain of imported inputs is conditional on the firm's capabilities. It implies that firms operating in these countries can improve their performance by allocating more resources to capabilities, such as workers’ training, management and internal R&D effort.

The existing literature on the subject is sceptical about the positive impact of imported inputs on firms' productivity in the case of developing countries. In this regard, the shortage of skilled labour and firms' capabilities are compelling rationales that need to be explored. Thus, the potential contribution of the study lies in explaining the moderating role of firm's capabilities operating in the selected emerging economies in the nexus of imported inputs and productivity.

One impediment of e-government implementation is the lack of e-(government) competences among public officials, especially because foundational education programs fail to teach them. Therefore, this study suggests massive open online course (MOOC)-based continuous education. This study aims to design and evaluate a MOOC and MOOC platform for acquiring e-competence in the public sector and principles for such platforms to capture their inherent design knowledge.

This study uses design science research incorporating qualitative and quantitative methods and draws on established patterns of formulating design principles (DPs).

The core results are a physically instantiated MOOC platform and six DPs: DP of 1) easy access and easy use, 2) professional exchange, 3) protected space, 4) domain focus, 5) cooperation with higher education institutions and 6) promotion from higher government level.

This study contributes to e-government research by extending the design knowledge for the construction of domain-specific MOOC platforms. Moreover, the study contributes to platform economics by discussing existing theses and outlining new opportunities. The research also entails limitations, as the authors have solely considered MOOCs and neglected complimentary offers to sustain learning success.

This study provides practitioners with design principles they can use in their efforts to construct education platforms for the public sector. Moreover, the study presents a working MOOC platform instantiating these DPs, and thus provides an exemplary reference.

Not fulfilling expectations regarding digital public services comes with a risk of decreasing trust in public organizations and the overall government. The results of this study contribute to enabling public officials fulfilling stakeholders’ expectations and generating public value.

By linking e-government competence education with MOOC platform design, this research approximates an important research gap. Scholars previously investigated e-competences and focused on alone-standing MOOCs to convey those. The results of this study offer the potential to construct platforms to centralize such fragmented solutions, maximizing their impact among public officials.

The significance of organizational culture (OC) pervades all workplaces, extending even to health systems. While numerous studies have examined the perceptions of OC among nurses and physicians, there is a notable gap in understanding the perspectives of non-patient-facing health system employees. This study aims to fill this void by investigating the perceptions and drivers of OC among non-patient-facing personnel within health systems.

This study employed a mixed-methods approach, starting with a 31-question survey disseminated to health system employees through trade organizations to capture diverse perspectives on OC. Subsequently, employees were invited to participate in semi-structured interviews. A total of 23 interviews were conducted to explore the underlying factors shaping employees’ perceptions of OC.

A total of 67 surveys were completed, with 61 used in the analysis. The results revealed a predominantly positive outlook, highlighting the significance of supportive leadership and involvement in decision-making processes. The qualitative analysis identified four key themes: effective communication and transparency, coordinated teamwork, supportive leadership and the impact of external factors like the coronavirus disease 2019 (COVID-19) pandemic.

Effective leadership should prioritize open communication, employee autonomy and involvement in decision-making. These strategies foster a culture of trust, accountability and engagement, enhancing employee morale and job satisfaction while promoting a collaborative and innovative work environment conducive to long-term success and growth.

This research examines the often-overlooked perspectives of non-patient-facing health system staff, providing valuable insights and strategies for leaders to improve OC and create a more positive, inclusive and supportive work environment.

This study aims to examine various factors influencing the inclination of students toward Green Entrepreneurial Intention (GEI), including University Support (USP), Family Support (FSP), Religiosity (REL), Commitment to Environment (CEN) and Green Entrepreneurial Motivation (GEM), as well as Attitude towards Green Entrepreneurship (AGM).

Data were collected through an online survey of Muslim students at Indonesian Islamic universities. A five-point Likert scale was used in the online questionnaire, with 419 processed data. Partial least squares structural equation modeling was used to analyze the data and test the relationship between the variables.

The results showed that AGM, CEN and REL impacted GEM. AGM was influenced by FSP but not by USP while GEI was significantly influenced by AGM, FSP and USP.

The limitation of the study is the composition of the sample, consisting solely of Islamic university students. Another limitation is the variables used. Future studies should analyze other factors, such as role models, green knowledge or family background.

This study provided fresh perspectives by empirically establishing a framework for assessing GEI, considering REL variables, an unexplored area conceptually. Practically, it helped to advance sustainable entrepreneurship education, particularly in Islamic universities. Accordingly, it provided several practical contributions for universities to develop curricula that better support green entrepreneurship among students.

This study represented the first investigation into the influence of REL on GEI, specifically among university students. Furthermore, Stimuli, Organism and Response theory was used as a foundation for the development of the diverse variables under investigation.

This paper aims to explore the role of social and cultural sustainability in shaping smart urban development in the Arab Region, focusing on three cities, i.e. Sharjah Sustainable City (UAE), Lusail Smart City (Qatar) and SEKEM (Egypt). The research looks into how cultural aspects are integrated into the United Nations 2030 sustainable development goals (SDGs) and their relationship in the achievement of SDGs and sustainable city pillars.

By following a mainly qualitative research approach and methodology of interviewing experts about the cities and carrying out an intensive literature review and case studies, this research analyzes the key cultural elements essential for the evolution of smart and/or sustainable cities. It highlights the importance of preserving cultural heritage, enhancing social cohesion and promoting inclusivity, all within the framework of the established sustainability standards.

By following a detailed approach to case studies and rigorous research methods, this study provides valuable insights for architects, urban planners, policymakers and researchers. The research highlighted the importance of engaging the communities and local population in the urban planning processes to ensure that the voices of potential residents are heard and that development projects meet the needs of the local population. The research also concluded that the formation of a social and sustainability index is crucial in the Arab Region.

The study’s utilization of secondary data and expert interviews may introduce biases, hence constraining the extent of analysis. Moreover, the concentration on a restricted set of towns may not adequately depict the variety of urban growth throughout the Arab region. Future studies would be enhanced by expanding their scope to include a wider range of case studies and utilizing mixed approaches to gain a more nuanced comprehension of sustainable strategies.

The findings offer a foundation for thoughtful and sustainable urban planning in Arab cities. The research emphasizes the vital connection between cultural preservation and sustainability goals and the importance of the inclusion of cultural dimensions in sustainability frameworks to create more inclusive and resilient smart cities.

The study illustrates that incorporating cultural values into urban planning promotes social cohesiveness and inclusivity, hence enhancing the sustainability and resilience of communities. This method guarantees that urban development is both ecologically sustainable and culturally considerate, promoting the conservation of local identities and customs.

This study deepens the understanding of how cultural preservation and sustainability intersect in urban development. It provides important insights that can guide the development of smart cities, particularly in the Arab region, by ensuring that cultural values are integral to sustainable urban growth.

This study develops a comprehensive taxonomy of the business analytics (BA) discipline, uncovering its intellectual core and revealing its evolution over the past 12 years.

Using stakeholder-driven identity formation theory, this study explores how organizational identity emerges through stakeholder negotiations. It investigates how top scholarly journals shape the BA discipline’s image and influence perceptions. High-quality articles from top journals listed by the Australian Business Deans Council are analyzed using latent Dirichlet allocation (LDA), a natural language processing and topic modeling method.

The study outlines key research areas identified as analytics methods, marketing, finance, operations and decision support analytics, along with 12 subareas. An analysis of the top 100 topics reveals prevalent research themes, showcasing the breadth of BA. A 12-year time-series review shows initial growth followed by maturation across most areas, except for decision support analytics, which maintained steady growth. These findings provide empirical evidence of BA’s development as a distinct discipline, highlighting its interdisciplinary nature and evolving research focus.

This study presents the first comprehensive, data-driven taxonomy of BA research, distilling the intellectual core into five key areas and 12 subareas, while identifying 100 supporting themes. It extends the stakeholders’ approach to identity development theory in the context of BA, providing empirical support for discussions on the field’s identity and diversity. The findings offer valuable insights for scholars, industries, managers and professionals, guiding curriculum development, research directions and practical applications of BA.

There has been a substantial increase in the implementation of programmes that aim to enhance the livelihoods of rural people by organizing them into groups, emphasizing women towards achieving women empowerment, which is one of the key goals of the Sustainable Development Goals (SDGs). This study aims to assess the impact of participation in self-help groups (SHGs) under the National Rural Livelihood Mission (NRLM) on the political empowerment of rural tribal women in India.

This study is based on primary data collected using a multistage random sampling method. Field research is conducted in the state of Jharkhand, primarily focusing on women belonging to the scheduled tribe category. The propensity score matching technique derives the results using the psmatch2 command in STATA.

The results show a significant positive change in women's access to voting rights, awareness of various government schemes and entitlements, political awareness and participation, campaigning during elections and leadership positions after participation in SHGs under NRLM.

The existing literature indicates that research on the empowerment of tribal women through participation in SHGs is scant. This study makes a novel contribution by examining the effectiveness of participation in SHGs under NRLM on the political empowerment of tribal women in rural India. This study will provide significant insights to the government, policymakers, practitioners and researchers working on SHGs and tribal women’s empowerment.

The peer review history for this article is available at: https://publons.com/publon/10.1108/IJSE-06-2023-0489

Employability skills training programmes are an effective means for reducing unemployment rates. Such programmes also have the potential to improve the general well-being (e.g. self-efficacy) of disadvantaged individuals, however, reliable longitudinal evaluations of the psychological benefits of such programmes are limited. The present study evaluated the impact of an employability programme offered to disadvantaged adults in North-West England on self-efficacy. Additionally, the study aimed to identify risk factors for programme disengagement to identify at-risk groups that require further support.

Secondary longitudinal data pertaining to the background characteristics, programme engagement and self-efficacy scores (repeatedly measured on a monthly basis) of 308 programme users were analysed.

Results demonstrated that employability programme engagement significantly increased self-efficacy scores. Additionally, the findings suggested that individuals with mental health and learning difficulties were more likely to disengage from the programme. The findings demonstrate that employability programmes can have a positive impact on the well-being of individuals from disadvantaged backgrounds, however, prolonged engagement is needed for which some individuals require further support with.

The present study analysed longitudinal data from a diverse sample of disadvantaged individuals to reliably evaluate psychological outcomes from employability training programmes.

This paper explores the impact of financial stress (FS) on consumer confidence (CC) using survey data.

We use novel household-level survey data on CC by the Reserve Bank of India. FS data come from the financial stress index (FSI) released by the Tracking Asian Integration of Asian Development Bank. The sample period is 2015–2023. We align the lagged monthly values of FSI with the household-level data to uncover the impact of FS on household confidence in the economy.

Rising FS leads to increased pessimism among households regarding the state of the economy. Educated and well-off households are more sensitive to FS. Moreover, FS significantly impacts confidence regarding households’ own consumption basket and economic scenarios. A disaggregated analysis reveals that FS related to foreign exchange and debt spread causes greater pessimism among households than in the equity market and banking sector. Additionally, the impacts of FS are asymmetric, with above-average FS lowering household attitudes, while below-average FS increases optimism about the economy’s outlook.

To the best of our knowledge, this study is the first to examine the impact of FS on household CC using household-level data for an emerging economy such as India. Micro-level data allow us to explore the impact of FS on household perceptions of current economic situations and future outlooks. We also uncover the impact of FS on households’ confidence in their own economic outcomes.