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The purpose of this study is to examine whether service innovation capability can affect firm performance in the architecture, engineering and construction (AEC) context, and, if so, how.

This study developed a theoretical framework illustrating the performance impacts of service innovation capability through the business model in the AEC sector. An empirical study was conducted to test the hypotheses using 374 valid questionnaires using structure equation model (SEM).

The results verify that service innovation capability positively influences firm performance mediated by the business model. As to the direct effect, service innovation capability is positively associated with firm performance.

This study highlights how service innovation capability affects performance and reveals the underlying mechanism.

Medicine distribution logistics pattern in pharmaceutical supply chains is a hot topic, which aims to predict applicable and efficient medicine distribution patterns so that the medicine can be distributed effectively. This research aims to propose a new method, named density-distance method, that works based on Kth proximity using patient features (including age, gender, education, inherent diseases, systemic diseases and disorders); geographical features (city, state, population, density, land area) and supply chain features (destination and transportation system).

The proposed method of this research consists of two main phases where in the first phase, quantitative data analytics will be carried out to find out the significant factors and their impacts on medicine distribution. Then, in the next phase, a new Kth-proximity density-distance-based method is proposed to determine the best locations for the wholesalers while designing a supply chain.

The findings show that the proposed method can effectively design a supply chain network using realistic features. In addition, it is found that while the distance-density aggregate index is applied, the wholesalers' locations will be different compared to classic supply chain designs. The results show that age, public hygiene level and density are the most influential during designing new supply chains.

The outcomes of this research can be used in the medicine supply chains to predict appropriate medicine distribution logistics patterns.

In this research, the machine learning method based on the nearest neighbor has been used for the first time in the design of the supply chain network.

A 3D finite element (FE) model based on the double ellipsoidal heat source was developed to investigate the evolution of temperature and stress fields during the multilayer and multi-pass wire and arc additive manufacturing (WAAM) process. This paper aims to investigate the evolution of temperature and stress fields during the multilayer and multi-pass wire and arc additive manufacturing (WAAM) process by developing a 3D finite element (FE) model based on the double ellipsoidal heat source.

Experimental thermal cycle curves and residual stresses were obtained by thermocouples and X-ray diffraction, respectively. The validity of the model was verified by the corresponding experimental results.

The deposition process of the upper pass led to the partial remelting of the lower deposited pass. The thermal process of the current-deposited pass alleviated the stress concentration in the previous-formed passes. A more uniform temperature distribution could be obtained by using the reciprocating deposition path. Compared to the reciprocating deposition path, the peak values of the transverse and longitudinal tensile residual stresses of the deposited sample under the unidirectional deposition path were reduced by 15 MPa and increased by 13 MPa, respectively. The heat conduction in the deposited passes could be improved by extending the inter-pass cooling time appropriately. With an increase in the inter-pass cooling time, the longitudinal residual stress in the middle region of sample along longitudinal and transverse directions showed increase and decrease–increase trends, respectively, while the transverse residual stress exhibited decrease trend.

This study enhances the understanding of temperature and stress fields evolution during the multilayer and multi-pass cold metal transfer-WAAM processes of magnesium alloy and provides the reference for parameter optimization.

This study aims to use corporate social responsibility (CSR) reporting focused on poverty alleviation in China as a case to demonstrate a unique interplay between the state and private enterprises. It illustrates how CSR reporting has influenced both the mechanisms and outcomes of their interactive relationship, contributing to the construction of symbolic power.

Drawing on Bourdieu’s theory of symbolic power, this study explores how symbolic power has been constructed and reinforced between the state and private enterprises. It highlights the unique role of CSR reporting in facilitating an alignment between private enterprises objectives and state goals, ultimately reinforcing symbolic and social order. The empirical materials examined are the CSR reports prepared by the top 20 private enterprises in China from 2017 to 2022.

Major private business enterprises in China actively engage with the state’s objectives on poverty alleviation as reflected through their CSR reporting practices. This engagement is evidenced by shifts in keywords, dominant language and reporting structure, which closely align with the state’s stance on the issue. As a result, these enterprises receive heightened public recognition, which in turn helps reinforce the symbolic power and its influence on corporate behaviour.

This paper contributes to the CSR accounting literature by revealing a strategic role of CSR reporting that extends beyond conventional compliance levels commonly observed in Western liberal democratic societies. It serves as a function that facilitates interaction between the state and private enterprises in a symbolic power relationship, where both parties mutually benefit from the alignment of interests in poverty alleviation and social positioning.

Drawing upon affective events theory and regulatory focus theory, the current study examines the relationship between customer gratitude and customer-oriented organizational citizenship behavior (customer-oriented OCB), and the mediating role of positive affect and the moderating role of trait promotion focus.

Three-wave time-lagged data from 674 nurses nested within 125 department supervisors was collected. Multilevel modeling and Monte Carlo simulation were performed using Mplus 7.1 software to test all hypotheses.

Customer gratitude was positively associated with nurses’ customer-oriented OCB, and the relationship was mediated by positive affect. Nurse trait promotion focus strengthened the positive relationship between patient gratitude and positive affect, such that the relationship was stronger for those with a higher level of trait promotion focus.

This paper extends research on the effects of customer gratitude by extending our understanding of customer gratitude as a positive workplace event that can potentially promote employees’ positive behaviors toward customers, especially those with a stronger promotion focus.

This study is one of the first to examine the relationship between customer gratitude and employee customer-oriented OCB and uncover potential mechanisms to understand how this relationship unfolds and to whom this relationship is stronger. These findings can inform practices for service organizations.

Building a smart city is a necessary path to achieve sustainable urban development. Smart city public–private partnership (PPP) project is a necessary measure to build a smart city. Since there are many participants in smart city PPP projects, there are problems such as uneven distribution of risks; therefore, in order to ensure the normal construction and operation of the project, the reasonable sharing of risks among the participants becomes an urgent problem to be solved. In order to make each participant clearly understand the risk sharing of smart city PPP projects, this paper aims to establish a scientific and practical risk sharing model.

This paper uses the literature review method and the Delphi method to construct a risk index system for smart city PPP projects and then calculates the objective and subjective weights of each risk index through the Entropy Weight (EW) and G1 methods, respectively, and uses the combined assignment method to find the comprehensive weights. Considering the nature of the risk sharing problem, this paper constructs a risk sharing model for smart city PPP projects by initially sharing the risks of smart city PPP projects through Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) to determine the independently borne risks and the jointly borne risks and then determines the sharing ratio of the jointly borne risks based on utility theory.

Finally, this paper verifies the applicability and feasibility of the risk-sharing model through empirical analysis, using the smart city of Suzhou Industrial Park as a research case. It is hoped that this study can provide a useful reference for the risk sharing of PPP projects in smart cities.

In this paper, the authors calculate the portfolio assignment by EW-G1 and construct a risk-sharing model by TOPSIS-Utility Theory (UT), which is applied for the first time in the study of risk sharing in smart cities.

This study aims to explore the relationship between social capital and real earnings management (REM).

Using the social capital index from 1990 to 2014, this study investigates whether managers are less likely to carry out real earnings management when firms headquartered in a county with greater social capital and whether this impact will differ according to firm characteristics and the external environment.

Social capital is negatively linked to a firm’s REM, as a manager’s mindset toward misconduct might be more constrained by a better social environment and a lower tendency to undertake real earnings manipulation. Furthermore, we find that the effect of social capital on real earnings management is stronger for firms with geographically concentrated structures, weaker external monitoring, Sarbanes-Oxley Act adoption and greater pressure to meet earnings targets.

This study sheds light on the relation between social capital and accounting decisions by exploring whether social capital can influence real earnings management and provides evidence that social capital has a beneficial impact on reducing certain misbehaviors in financial reporting and that the effect is stronger when a firm has a geographically concentrated structure, weaker external monitoring, SOX adoption and less pressure to meet earnings targets.

The study aims to assess the impact of disruptive frugal digital technology and small and medium-sized enterprises' (SMEs') innovation performance on the food sector in Masvingo urban, Zimbabwe. A descriptive research design was used, and quantitative data were obtained using a questionnaire survey on 50 restaurant employees and 100 customers. The empirical findings demonstrated that the performance of SMEs was significantly improved by social media, cloud computing, virtual reality (VR), augmented reality (AR), and robotics. The study concludes that disruptive digital technologies (social media, cloud computing, AR, VR and robots affect the performance of SMEs by improving food production, streamlining information transfer, and utilizing cutting-edge technical applications. This chapter recommends that the government, through those in charge of formulating policy, educate and encourage the adoption of disruptive digital technology. The application of social media, cloud computing, VR, AR, and robotics will increase local food producers' access to the market. Digitalization will have a significant effect on Zimbabwe's local food system in the future.

This study aims to explore the relationship between the innovation capacity and performance of manufacturing firms in the Ecuadorian pharmaceutical and chemical sectors using strategic foresight analysis.

From an extensive literature review, the fundamental variables related to manufacturing firms’ innovation for better performance were identified. Six hypotheses and actions were proposed related to financing, economic resources, capacities and research and development. Several scenarios were tested through foresight methodology to determine the more appropriate to be implemented by manufacturing firms over the next five years.

Scenario 01, where all the hypotheses resulted positive, has a 15.3% probability of occurrence. The results offer a relevant understanding of the behavior of the variables proposed as strategic actions for the sector.

To the best of the authors’ knowledge, foresight methodology is applied for the first time to analyze the manufacturing sector in Ecuador. The authors propose a plan of action from the strategic scenario identified in this study, supporting the development of the industrial sectors under study.

This study aims to examine the relationship between managerial ability and innovation efficiency, the mediating effect of digital transformation and the moderating effect of internal control.

This study collected A-share manufacturing listed companies in China from 2008 to 2019 and analyzed the data by means of multiple regression analysis, mediating effect test, moderating effect test and heterogeneity test. Finally, the authors conducted robustness test by remeasuring key variables and adding control variables.

The empirical results show that the higher managerial ability can improve innovation efficiency, internal control has a positive moderating effect and digital transformation plays a partial mediating effect on the relationship between managerial ability and innovation efficiency. Specially, it is found that the mediating effect of digital transformation is not significant in non-state-owned firms.

This study suggests that it is necessary to focus on the managerial ability in terms of both cultivation and supervision, to further deepen the digital transformation from the aspects of firms, government and society, especially to support the digital transformation of non-state-owned firms, and to make efforts to improve the corporate governance mechanism and internal control system, so as to better comprehensively realize the improvement of enterprise innovation efficiency.

Based on the mediating effect analysis of digital transformation and the moderating effect analysis of internal control, this study explores the role of managerial ability on innovation efficiency from a new perspective, expanding the related theoretical framework and research boundaries.