Teng Ma and Kexin Zhao
The use of digital technology is crucial for building resilience and shaping competitive advantages in project-based organizations (PBOs). The purpose of this study is to explore…
Abstract
Purpose
The use of digital technology is crucial for building resilience and shaping competitive advantages in project-based organizations (PBOs). The purpose of this study is to explore the impact of digital elements on organizational resilience and resilience enhancement paths in PBOs represented by the construction industry in the context of digitization.
Design/methodology/approach
This study uses multivalue-set qualitative comparative analysis (mvQCA). First, we collect digitization keywords from the annual reports of PBOs in the construction industry and classify them as process digitization, digital technology application and production intelligence while also considering word frequency statistics as antecedent conditions. Second, through a literature review and the use of the data collected, we define organizational resilience as the ability of organizations to defend, resist, recover and develop. Then, we use the mvQCA approach to examine how digital antecedent variables collectively advance PBO resilience.
Findings
By collecting data on 79 listed Chinese construction companies and utilizing mvQCA, we identify five combinations of conditions that produce high levels of organizational resilience, and the solution coverage is 1. These methods are (1) digital technology application-oriented, (2) process digitalization-oriented, (3) digitized multifactor coupling, (4) process digitization and digital technology application-driven and (5) process digitalization and production intelligence-driven.
Originality/value
These findings have important theoretical and practical implications for revealing the digital-driven path to high levels of PBO resilience. In theory, this study enriches the research on organizational resilience and expands the application scope of organizational resilience theory and the QCA method. Furthermore, this study provides new ways and ideas for PBOs to effectively integrate and utilize internal and external digital resources to increase their levels of organizational resilience.