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This study aims to investigate the impact of virtual tours on the engagement and travel intentions of older adults, emphasizing the role of emotional and informative content. It aims to enhance travel confidence and reduce stress among older travelers, fostering inclusive tourism through advanced avatar technology.

Using two between-subjects experiments, this research compares the effects of emotion-driven and knowledge-centric virtual tours on older adults. It explores the mediating role of travel confidence and stress reduction, along with the moderating influence of positive psychological cues on engagement and travel intentions.

The results highlight the potential of technology in promoting inclusive tourism. Emotionally engaging virtual tours significantly increase travel intentions among older adults by boosting confidence and alleviating stress, with positive psychological cues enhancing these effects.

This study offers valuable insights for tourism industry stakeholders by suggesting the development of avatar-based virtual tours tailored to the emotional and cognitive needs of older travelers. This approach could create more accessible and satisfying tourism experiences for older travelers.

This study extends the socioemotional selectivity theory to the realm of metaverse travel, providing a novel perspective on the emotional and cognitive engagement of older adults in the metaverse. This underscores the importance of inclusive technology in addressing the needs of older travelers.

This study aims to examine the influence of imposter syndrome on women’s careers in the hospitality and tourism industry drawing on the role congruity theory of prejudice.

Employing cross-sectional design, this research analyzed quantitative data from 574 women at various managerial levels using the Structural Equation Modeling (SEM) technique.

The results show that imposter syndrome significantly impacts women employees’ engagement and organizational commitment. The study found that higher levels of diversity management and female role models have a stronger moderating effect on the relationship between imposter syndrome, career expectations, work-family balance, employee engagement, career advancement and organizational commitment whilst lower levels of diversity management and female role models have a weaker moderating effect on these relationships.

This study presents a new theoretical perspective on female employees’ challenges to career advancement. It expands the knowledge of imposter phenomenon and role congruity theory of prejudice, illustrating how imposter syndrome can be influenced not only by individual traits but also by institutional, situational or stereotypical factors.

This work provides valuable insights for hotel policymakers and managers to implement policies that alleviate imposter syndrome and contribute to women’s career development and gender equality in workplaces.

This study can serve to raise awareness of women’s issues in the workplace and offer insightful guidance to organizations to promote diversity and women’s leadership. These pertain to how realistic human resources policies can be used to promote the well-being of hospitality and tourism women employees.

The prevalence of live-streaming e-commerce leads to massive impulse purchases. Based on social learning theory, this study proposes a research model to explore the effect of streamers and viewers on impulsive buying by influencing consumers’ certainty perception.

This study adopts a questionnaire (N = 285) to collect data and conducts a partial least squares structural equation modelling (PLS-SEM) analysis to examine our research hypotheses.

Our results indicate that streamers and viewers improve product demand certainty and product quality certainty, but their effects on streamer quality certainty vary. In addition, product quality certainty is positively associated with impulsive buying, whereas streamer quality certainty and product demand certainty show a negative effect. Streamers can only drive impulse purchases by increasing product quality certainty, but the influence of viewers on consumers’ impulsive buying is fully mediated by product quality certainty and streamer quality certainty.

Our findings contribute to the literature on live-streaming e-commerce (LSE) by identifying the differential effects of streamers and viewers on impulsive buying. In addition, we broaden the area of certainty research in the LSE field to include product quality certainty, streamer quality certainty and product demand certainty and evaluate these certainty aspects as three psychological mechanisms that drive consumers’ impulse purchases.

This study is dedicated to investigate why Mainland Chinese students pursuing higher education in Hong Kong are more likely to return to first-tier cities in Mainland China rather than stay in Hong Kong after graduation, despite Hong Kong’s increasing efforts to retain them as talent. By identifying the rationale that leads them to make such a choice, a critical gap in talent retention strategies for emerging education hubs can thus be addressed.

Through semi-structured interviews among 20 Mainland Chinese students have recently graduated from Hong Kong institutions, this study analyzes the two-way push and pull factors between Hong Kong and first-tier cities in China, elucidating how international students are influenced by various factors and make the common decisions to go to first-tier cities rather than Hong Kong after graduation.

The study reveals that while Hong Kong’s favorable visa policies and sector-specific employment opportunities serve as significant pull factors, they are outweighed by the comparative advantages of first-tier cities in mainland China. The comparative advantages of first-tier cities in China, including stronger economic incentives, better social integration prospects and more attractive talent recruitment policies, ultimately determine students' destination choices.

One major limitation lies in the relatively small and specific sample size, which may not fully capture the diversity of experiences among the targeted population. Moreover, the potential destinations of graduates are not limited to Hong Kong or the first-tier cities in China.

This research extends the traditional two-way push-pull theory by integrating comparative advantage analysis, offering a nuanced framework to evaluate international student mobility and talent retention dynamics. The research simultaneously provide insights for policymakers and higher education institutions to refine talent retention strategies, enhance the appeal of emerging education hubs and better align policies with global student mobility trends.

The psychological theory of self-determination postulated that gamification enhances learning engagement by intrinsically motivating learners to undertake tasks spontaneously. Gamification has then been integrated into adult learning as part of the initiative of learner-centred pedagogies to curb the low retention rates of adult learners who struggle with heavy work commitments, family obligations and financial pressure. Gamification, being one of the technological mediations, assumes the crucial role of engaging and retaining adult learners. Adult learners have received less attention in research when compared with conventional university students. The purpose of this study is to conduct a bibliographic analysis to assess the past, present and future publication trends of gamifying adult learning and to identify the research gap.

This study included publications related to gamification and adult learning from 2014 to 2022, extracted from Dimensions. A total of 79,864 publications were retrieved initially, and 3,469 publications were ultimately selected for final analysis after the refinement of the keyword search. VOSviewer was used for bibliographic coupling, keyword co-occurrence, clustering and co-citation analysis of countries.

The number of publications related to gamification in adult learning has decreased since its peak in 2020. The saturation is mainly concentrated in the USA, the UK and China, with similar levels of national income and technology advancement skills. However, gamification in adult learning remains a popular and growing research area in developing countries like Malaysia, which has huge potential due to government investments in education, technology and lifelong learning. There is also an evident research gap on gamification, adult learning and personality traits, which have not been covered in previous studies.

Prior research mostly focused on systematic literature reviews, while the use of bibliometric analysis could be a missing link in this research domain. This paper unveils the evolution of publications on this topic over time by scientifically analysing a large number of publications and rigorously identifying research gaps contributing to future research avenues.

This study aims to deeply understand customer experiences toward Internet of Things (IoT) applications in retail by developing machine learning models for aspect-based sentiment analysis (SA). It includes creating a related terms dictionary and proposing implications for retail businesses in Vietnam based on these analyses. The ultimate goal is to gain insights into customer opinions and assist administrators in formulating effective digital transformation and business strategies within the Vietnamese market.

Initially, this research uses qualitative methods to identify different aspects of customer experience at stores equipped with IoT applications. Then, quantitative methods were applied through classification machine learning models which were trained on the annotated data set to classify comments into aspects and sentiments. Finally, the classification results were analyzed and visualized to draw implications about customer opinions of these stores.

This study collected 77,042 customers’ comment from potential and actual customers who have ever shopped at retail stores with IoT applications deployed worldwide, identified ten new aspects of customer experience in this field and built a dictionary of related terms. Furthermore, this study contributed two efficient ensemble models with an accuracy of 81% and 89% for analyzing aspects and customer sentiments, respectively. This study also proposes implications for managers regarding the use of IoT technology in retail stores to improve shopping experiences for customers.

This study’s findings help managers develop appropriate digital transformation and business strategies for integrating IoT technology into retail stores, especially for retail businesses in the Vietnamese market based on the analysis results and proposed model.

People’s economic behaviors are often embedded in their social networks. Based on social embeddedness theory, this study investigates how customers’ social network embeddedness (structural and relational embeddedness) affects their online referral intentions through four studies.

This study adopted a vignette experimental design and used both offline and online channels to collect data. The respondents were undergraduate students and consumers, covering different age groups and occupation types. We used the ANOVA and bootstrap methods of SPSS to conduct data processing and hypothesis testing.

We found that when fewer (vs more) people in a customer’s social network participated in reward referral programs (RRPs), the customer’s online referral intention was also lower because of higher perceived social costs and lower perceived control. However, when the tie strength, reciprocity and normative influence between customers and people who have participated in RRPs were high, customers’ online referral intention also increased, ignoring the influence of participants’ network size. In these relationships, perceived social costs and perceived control played important mediating roles.

The results provide practical implications for enterprises to develop efficient RRPs in the context of the increasing popularity of the mobile Internet and intelligent terminals.

This study offers insights into the influence mechanism of social network embeddedness on referral likelihood, contributing to the field of RRPs and social embeddedness theory.

The anti-friction and anti-wear properties of WS₂@GO composites on paraffin liquid were investigated with a four-ball tribometer.

A series of graphene oxide (GO) nano hybrid composites decorated with tungsten disulfide (WS₂) were prepared in-suit by hydrothermal strategy.

The results showed that compared to the virgin oil, friction coefficient and diameter of wear scare of lubricant oil containing W/G = 1:1 hybrid composite was reduced by 42.7% and 31.6%, respectively. At the microscopic, the excellent lubrication performance resulted from the tribo-chemical reaction on the sliding interface, which promotes the formation of tribo-film with a thickness of 8 nm. The carbonization compound, WO₃ and Fe₂O₃ in the tribo-film results from the tribo-chemical reactions at the sliding interface, which can improve the stability and strength of tribo-film. Thereby the metal surface was further protected from friction and wear.

A series of WS₂@GO composites were prepared in-suit by a hydrothermal strategy, and the tribo-film was analyzed by the transmission electron microscope and X-ray photoelectron spectrometer.

The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-10-2024-0397

Gourd fibres (GF) are a natural biodegradable fibre material with excellent mechanical properties and high tensile strength. The use of natural fibres in composite materials has gained popularity in recent years due to their various advantages, including renewability, low cost, low density and biodegradability. Gourd fibre is one such natural fibre that has been identified as a potential reinforcement material for composites. However, it has low surface energy and hydrophobic nature, which makes it difficult to bond with matrix materials such as polyester. To overcome this problem, chemically adapted gourd fibre has been proposed as a solution. Chemical treatment is one of the most widely used methods to improve the properties of natural fibres. This research evaluates the feasibility and effectiveness of incorporating chemically adapted gourd fibre into polyester composites for industrial fabrication. The purpose of this study is to examine the application of chemically modified GF in the production of polyester composite engineering materials.

This work aims to evaluate the effectiveness of chemically adapted gourd fibre in improving the adhesion of gourd fibre with polyester resin in composite fabrication by varying the GF from 5 to 20 wt.%. The study involves the preparation of chemically treated gourd fibre through surface modification using sodium hydroxide (NaOH), permanganate (KMnO₄) and acetic acid (CH₃COOH) coupling agents. The mechanical properties of the modified fibre and composites were investigated. It was then characterized using scanning electron microscopy (SEM) and Fourier transform infrared spectroscopy (FTIR) to determine the changes in surface morphology and functional groups.

FTIR characterization showed that NaOH treatment caused cellulose depolymerization and caused a significant increase in the hydroxyl and carboxyl groups, showing improved surface functional groups; KMnO₄ treatment oxidized the fibre surface and caused the formation of surface oxide groups; and acetic acid treatment induced changes that primarily affected the ester and hydroxyl groups. SEM study showed that NaOH treatment changed the surface morphology of the gourd fibre, introduced voids and reduced hydrophilic tendencies. The tensile strength of the modified gourd fibres increased progressively as the concentration of the modification chemicals increased compared to the untreated fibres.

This work presents the designed composite with density, mechanical properties and microstructure, showing remarkable improvements in the engineering properties. An 181.5% improvement in tensile strength and a 56.63% increase in flexural strength were got over that of the unreinforced polyester. The findings from this work will contribute to the understanding of the potential of chemically adapted gourd fibre as a reinforcement material for composites and provide insights into the development of sustainable composite materials.

Nano graphitic-carbon nitride (g-C₃N₄) is an emerging lubrication technology with excellent performance and significant potential for future applications. This study aims to investigate the effect of nano g-C₃N₄ as a lubricant additive on the wear performance of bearing steel disk.

Various mass fractions of g-C₃N₄ were introduced into the base oil. Combining tribological testing, rheological testing and surface analysis methods, the anti-wear properties and lubrication mechanisms were analyzed.

Transmission electron microscopy images revealed that the size of the nanoparticles of g-C₃N₄ ranges from 10 to 100 nm. Phase analysis of the g-C₃N₄ sample was conducted using X-ray diffraction. Further, 1.0% mass fraction of g-C₃N₄ in the base oil provides excellent anti-wear and friction-reducing performance. Compared to the base oil alone, it reduces the average friction coefficient by 63.8% and decreases the wear rate by 43.1%, significantly reducing the depth and width of the wear scar. Energy-dispersive X-ray spectroscopy and scanning electron microscope analysis revealed that the oil sample containing nano g-C₃N₄ can form a lubricating film on the sliding surface of bearing steel after wear, which enhances the lubricating properties of the base oil.

The synergistic effect of the base oil and nanoparticles reduces friction and wear and is expected to extend the service life of bearing steel. These findings suggest that incorporating nano g-C₃N₄ as a lubricant additive offers significant potential for improving the performance of mechanical components.

The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-12-2024-0456/