Rebecca Chunghee Kim, Hugh Scullion, Mohan V. Avvari, Stefan Jooss and Helal Uddin
The purpose of this paper is to provide a critical perspective on how the COVID-19 crisis shaped inclusive leadership behaviors of global business leaders.
Abstract
Purpose
The purpose of this paper is to provide a critical perspective on how the COVID-19 crisis shaped inclusive leadership behaviors of global business leaders.
Design/methodology/approach
Using quantitative and qualitative methods, the authors analyzed 240 CEO statements in 120 multinational enterprises from six countries (France, India, Japan, South Korea, UK, USA), pre- and mid-COVID-19.
Findings
Results show that CEO emphasis on inclusive leadership increased during the pandemic. More substantively, the authors identify three key behaviors of inclusive leadership – fidelity, calmness and collective resilience.
Originality/value
The authors provide empirical evidence of inclusive leadership behaviors by global business leaders. In doing so, the authors integrate inclusive leadership into societally engaged international business research.
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Mariah Yates and Michael J. Urick
This chapter explores Taylor Swift’s leadership in music and business. Highlighting her use of leader–member exchange (LMX) and servant leadership (Dansereau et al., 1975), Swift…
Abstract
This chapter explores Taylor Swift’s leadership in music and business. Highlighting her use of leader–member exchange (LMX) and servant leadership (Dansereau et al., 1975), Swift creates a deep connection with her fans. This chapter demonstrates how Swift empowers her fans through open communication, mutual respect, and shared goals. By fostering high-quality relationships and embodying servant leadership traits such as empathy and stewardship, Swift inspires loyalty and trust. Her high level of engagement with her followers turns her influence into a powerful tool for advocating her values and making impactful decisions.
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Michelle J. Eady, David Drewery, Monica Burney, Wincy Li and Kimberley Livingstone
In light of the expanding prominence of work-integrated learning (WIL), the pedagogical model that integrates work experiences into an academic curriculum, this paper presents a…
Abstract
Purpose
In light of the expanding prominence of work-integrated learning (WIL), the pedagogical model that integrates work experiences into an academic curriculum, this paper presents a systematic review that uncovers little-explored students’ reflections of quality (RoQ).
Design/methodology/approach
Drawing on the concept of wayfinding rocks and Bronfenbrenner’s (1979) ecological systems theory, the “students’ RoQ (pronounced [ROK]) WIL model” offers guidance for future research, policy development and educational interventions aimed at optimizing students' experiences of WIL.
Findings
This paper highlights RoQ WIL through student voice. The outcomes offer a model, contributing insights for institutions, employers and students involved in WIL experiences.
Research limitations/implications
While the study addresses specific limitations such as the use of specific search terms and potential biases, future research is needed to explore cultural capital’s influence on WIL quality. A focus on broadening the scope of data collection to include a more comprehensive range of student perspectives is needed.
Practical implications
The paper suggests practical implications for institutions, employers and educators in designing WIL programs that prioritize student perspectives, ultimately enhancing the quality of WIL experiences.
Originality/value
By focusing on students' RoQ in WIL, this paper fills a significant gap in the literature and provides a foundation for future research and practice in optimizing WIL engagement and outcomes.
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Yashodhan Kishor Karulkar, Ananya Prabhu and Helly Desai
This case is written on the basis of available secondary data sources including news articles, book chapters, video (YouTube) interviews, research papers and industry reports.
Abstract
Research methodology
This case is written on the basis of available secondary data sources including news articles, book chapters, video (YouTube) interviews, research papers and industry reports.
Case overview/synopsis
The case study examines Taylor Swift’s professional journey from her debut in the mid-2000s to the present, highlighting her notable accomplishments as a singer-songwriter and entrepreneur. Swift’s success in music, evident through chart-topping albums, sold-out tours and strategic partnerships, positions her as a significant figure in the industry. However, her primary challenge involves maintaining relevance and staying ahead in a continually evolving environment. To sustain her leadership role, Swift must consistently innovate across music, public image and promotional approaches. This entails adapting to changing trends, using digital platforms for increased audience engagement and exploring themes such as audience connection, brand evolution, effective marketing and the ongoing pursuit of competitiveness and influence amid dynamic market conditions. This case delves into Taylor Swift’s evolution as a multifaceted entrepreneur, exploring her strategies to merge personal values with commercial success while navigating public scrutiny and market demands. It highlights her strategic use of social media, engagement with controversies and carefully crafted personal brand to maintain her global influence.
Complexity academic level
This case may be taught in advanced undergraduate level courses or graduate level courses such as MBA. This case is appropriate for students studying entrepreneurship, marketing and business strategy.
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David Cashman, Wesley O’Brien and Fiona Chambers
This study aims to capture children’s interpretation of holistic well-being within Irish primary schools and add to the development of a comprehensive systems-informed positive…
Abstract
Purpose
This study aims to capture children’s interpretation of holistic well-being within Irish primary schools and add to the development of a comprehensive systems-informed positive education model.
Design/methodology/approach
This study utilized visual participatory research methods, including PhotoVoice and one-on-one interviews, to assess children’s (n = 16) well-being, guided by Von Unger’s comprehensive seven-step framework. Data analysis was anchored within grounded theory, beginning with data collection, initial coding, focused coding and culminating in identifying themes and subthemes. Data were interpreted using the mosaic approach by integrating visual and verbal data.
Findings
This analysis uncovered three primary themes that affect student well-being: relationships, space and physical environment and learning and curriculum, each with detailed subthemes. For instance, student–teacher relationships, peer relationships, safety, learning spaces, the creative curriculum including arts and music and the experiential richness of outdoor learning are crucial to students' educational growth and well-being. These aspects are seen as interconnected, shaping a holistic educational experience beyond academic learning to encompass students’ comprehensive well-being. The students' narratives demonstrated that learning is not merely an academic exercise but a vital component of their well-being.
Originality/value
This study significantly departs from traditional educational research by advocating for a dynamic, action-oriented understanding of “well-being.” It challenges the static, possessive interpretations of well-being and introduces the concept of well-being as a fluid and ever-evolving process. This reconceptualization positions well-being as a complex construct, influenced by an intricate web of relationships, spanning human and non-human interactions, organizational and environmental structures, personal desires, behavioral practices and broader societal and cultural frameworks.
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Oluwole Olumide Durodolu and Bolaji David Oladokun
This study aims to examine the role of libraries in stimulating access to information concerning environmental justice issues. This study also provides valuable insights into…
Abstract
Purpose
This study aims to examine the role of libraries in stimulating access to information concerning environmental justice issues. This study also provides valuable insights into libraries’ contributions to addressing environmental justice concerns and informs strategies for maximizing their impact in this critical area.
Design/methodology/approach
In conducting this study the role of academic librarians at the Federal University of Technology Ikot Abasi, Akwa Ibom State, Nigeria, using a descriptive design and qualitative research method. The population for this study consists of academic librarians who were chosen due to their expertise in information access and their potential impact on environmental justice initiatives within the academic community. Data were collected through focus group discussions with the participating academic librarians.
Findings
The findings of this study underscore the critical role of addressing information disparities within the context of environmental justice, emphasizing the transformative potential of information access in empowering communities. The analysis reveals a consensus among respondents regarding the multifaceted role of librarians in addressing environmental justice. Librarians are perceived not only as information custodians but also as active contributors to community engagement, awareness and social change. This study identifies both challenges and opportunities for libraries to enhance awareness of environmental justice issues among their patrons. While existing resources related to environmental justice in the library’s collection are generally viewed positively, there is consensus among participants that there is room for improvement. Finally, this study acknowledges gaps in the current collection regarding information on environmental justice. It underscores the need for up-to-date multimedia resources focusing on local issues and representing diverse perspectives.
Research limitations/implications
Collaboration with scholars from diverse fields such as environmental science, sociology and public policy could enrich the understanding of the complex intersections between information access, environmental justice and librarianship.
Practical implications
Librarians have a responsibility to promote information access and environmental justice by curating relevant resources, promoting information literacy, engaging with communities, advocating for change, addressing digital access and equity issues, fostering cultural competence and collaborating with other stakeholders.
Originality/value
This study presents a compelling and forward-thinking perspective that underscores the critical role of librarians in addressing environmental challenges and fostering social equity.
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This chapter explores the problems of social exclusion and inclusion in the fields of arts and culture. After a theoretical elaboration of the key concepts, the chapter…
Abstract
This chapter explores the problems of social exclusion and inclusion in the fields of arts and culture. After a theoretical elaboration of the key concepts, the chapter investigates interconnected topics of (1) social features of cultural and creative work with the focus on the importance of economic, social and cultural capital, (2) the difficulties of achieving social inclusivity in the cultural and creative sector, and (3) the possibility of fostering communication amongst disparate social groups. The concepts of exclusion and inclusion deal with the ability and opportunities citizens have to participate in economic, social, political and cultural activities. Even though policy documents highlight the agenda of social inclusion, participation and the importance of opening cultural programs to wider social circles of workers and audiences, inclusion is still difficult to achieve. Research has shown that, even though this line of work is marked by atypical forms of employment, burnout syndrome and exploitation, cultural workers are still motivated by the idea of working for the community and bringing positive social change. However, previous research has also shown that the wider community often does not recognise these endeavours. The aim of the chapter is to articulate potential elements of exclusivity of cultural and creative work. In doing so, the ambivalent identity configuration of cultural and creative workers that simultaneously occupy social positions of symbolic privilege and economic deprivation is taken into consideration as a potential bridge for fostering communication and solidarity amongst other marginalised and disparate social groups.
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Prabhakar Nandru, Madhavaiah Chendragiri and Senthilkumar S.A.
This study aims to investigate the antecedents of behavioral intention and actual usage of mobile payment (m-payment) services during the COVID-19 pandemic among Indian consumers.
Abstract
Purpose
This study aims to investigate the antecedents of behavioral intention and actual usage of mobile payment (m-payment) services during the COVID-19 pandemic among Indian consumers.
Design/methodology/approach
The proposed research model of this study is based on the extended framework of the Unified Theory of Acceptance and Use of Technology (UTAUT2) by using two additional variables, namely, perceived security (PS) and perceived trust (PT). In total, 436 sample respondents are chosen from Indian consumers with experience using m-payment services through the online survey method. The data analysis and proposed hypothetical relationships were tested using confirmatory factor analysis and structural equation modeling techniques.
Findings
The results confirm that performance expectancy, effort expectancy, facilitating conditions, PS, PT, habit and price value are antecedents of consumer intention toward adopting m-payment services. Furthermore, behavioral intention significantly influences the actual usage of m-payment services during the COVID-19 pandemic.
Research limitations/implications
Though the impact of COVID-19 has been observed during the research period in getting responses from m-payment service users, the constructs used in the study are confined to the UTAUT2 model, and dimensions related to COVID-19 are not directly included in the measurement scale. The study’s findings propose valuable insights for service providers and policymakers.
Practical implications
This study’s results offer valuable insights to the service providers and policymakers to achieve the Government of India digital India objective of “Faceless, Paperless and Cashless” transactions.
Originality/value
This study’s results contribute to extending the empirical research literature on m-payment as antecedents of behavioral intention toward the adoption of m-payment services during the COVID-19 pandemic. Furthermore, this study assumes important interrelationships among UTAUT2 constructs with the additional incorporation of PS and PT.