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This study aims to advance knowledge of channel integration, a key feature of omnichannel retailing, by investigating the role of specific touchpoints in delivering a consistent integration perception.

Quantitative methods were adopted, by testing a model built on the stimulus-organism-response framework. Data collection used a panel survey across the grocery and fashion sectors (1,031 and 739 consumers, respectively). An ordinary least squares regression with clustered standard errors was conducted, combined with a multiple correspondence analysis, followed by a mediation analysis.

This study identifies touchpoints relevant for channel integration perception and shows that they differ across product category and customer types (first time vs repeat customers). Furthermore, it pinpoints touchpoints that are directly and indirectly related to patronage intention, thereby exposing the mediating role of channel integration. By drawing on categorization theory, it discusses individual touchpoints’ contribution to channel integration perception, at general level and on different customer targets.

This study offers a new vision of channel integration perception that highlights touchpoints’ role. It contributes to the established channel integration quality framework by showing that integrated information is concerned not only with consistency of information across channels but also with the specific touchpoints through which such information is disseminated.

This study provides directly actionable managerial implications, by through strategic insights for customer journey and customer experience design/redesign and by offering a practical methodology for retailers to identify the touchpoints they can leverage to improve their customers’ channel integration perceptions – with consequences for patronage intention.

Nurturing the social identity approach, encompassing social identity theory and self-categorisation theory, this study aims to unravel the process of entrepreneurial identity construction among communitarians. It seeks to uncover the psychological mechanisms through which entrepreneurs categorise themselves as communitarians, highlighting the importance of community salience, trust and engagement.

This quantitative study comprises a sample consisting of 253 entrepreneurs. This research presents a sequential mediation model, drawing on salience, trust and engagement as antecedents of social entrepreneurial identity. By analysing the step-by-step mediation process, the research offers a nuanced understanding of how these community dynamics contribute to shaping entrepreneurial identity.

Entrepreneurs deeply connected to their communities do not naturally identify as communitarians; rather, it is the trust they build and the engagement they foster that shape their entrepreneurial identity. Communal bonds are not merely a backdrop for entrepreneurship but a driving force that moulds identity and action. This study evidenced that the salience of community positively influences community trust and engagement, which, in turn, enhances the development of entrepreneurial identity as communitarians. This underscores the role of social dynamics in shaping entrepreneurial attitudes, beliefs and behaviours.

This research confers a deeper understanding of how entrepreneurs construct and enact their identities, shedding light on the dynamic interplay between social context, shaping attitudes, cognition and behaviours. Exploring entrepreneurial identity among communitarians offers new insights into how social dynamics shape entrepreneurial actions. The study’s value extends to practical applications, offering guidance for policymakers and community leaders in fostering supportive environments that enhance entrepreneurship through greater community engagement and trust.

This paper aims to evaluate the measurement properties of the Employee Perception to Assess the Lean Implementation Tool (EPLIT) in the Brazilian hospital context.

A cross-sectional study was conducted in two Brazilian hospitals, adhering to COnsensus-based Standards for the selection of health Measurement Instruments (COSMIN) guidelines. Exploratory factor analysis (EFA) and Cronbach's alpha were used for construct validity and reliability.

The adapted tool comprises 27 items across five domains, explaining 63.3% of the variance. Cronbach's alpha ranged from 0.78 to 0.86, indicating satisfactory reliability.

Limitations include convenience sampling and exclusive use of EFA for validation. Future studies may employ Confirmatory Factor Analysis for further validation.

The tool aids healthcare managers in Brazil to systematically evaluate Lean implementation, contributing to process optimization and quality improvement.

Effective Lean implementation using the validated tool could lead to improved healthcare delivery and patient outcomes.

This is the first study to adapt and validate EPLIT for the Brazilian healthcare sector, offering a robust tool for managers and researchers.

Digital sustainable maturity (DSM) is an important factor for gaining a competitive advantage. However, the literature on this topic is scarce. This study was designed to understand and formalize the concept of DSM and investigate models for measuring it in the context of supply chains.

To this end, a systematic literature review was conducted using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) tool, whose steps and evaluation criteria resulted in a portfolio of 87 articles. These were analyzed based on pre-established criteria from the literature on scope, design and application.

The results revealed an emerging field, but with the domain of DSM still underexplored. No formal concept of DSM was found in the literature. Thus, this paper presents the first definition in the field, which can be understood as the organization’s dynamic capability to leverage its digital assets to promote sustainable performance in economic, environmental and social dimensions. Regarding the analyzed models, 72 maturity models were identified considering both domains. However, only nine of them provided a model for evaluating DSM. Overall, the models presented varied architectures, which made it impossible to determine a consistent approach for measuring maturity in this domain.

This study is original as it systematically integrated digital and sustainable constructs to measure maturity. Furthermore, it formalizes the concept of DSM, which was not found in the existing literature.

Digital technologies have been found to have long-lasting impacts on poverty. This study has been conducted to shed light on the contributions made by digital technologies toward poverty alleviation and also provide future research directions.

The authors thoroughly studied the sample of 258 publications from the Scopus database, covering the period from 1982 to June 2023. Using VOS viewer and Bibliometrix R, various graphs and networks are developed to understand publication trends, research collaborations and intellectual structures.

A significant amount of the existing literature on the impact of digital technologies on poverty alleviation demonstrates the need for more studies in this area. Lack of information and communication technology (ICT) infrastructure and access exhibits less opportunity for work, social networking and entrepreneurship, directly affecting people’s livelihoods in developing countries.

This study will help country planners, regulatory bodies and academicians get a deeper insight into the impact of digital technologies on poverty alleviation and also develop the future research agenda.

This study employs a considerable period of time, from the year 1982 to June 2023. To the best of authors’ knowledge, the current study is a pioneer in using bibliometric analysis to identify the impact of digital technologies on the alleviation of poverty. This attempt will surely be helpful to academicians, researchers and those working on identifying the impact of digital technology on poverty alleviation.

Elderberry (Sambucus nigra) fruits are rich in bioactive components, specifically in anthocyanins. In this study, freeze-dried and powdered elderberry fruits were added to milk, yoghurt and kefir samples at ratios of 5, 10 and 15% (w/w) to fortify these dairy products at home scale, and final products were monitored to understand the behaviour of bioactive compounds.

The action of bioactive compounds was examined before and after in vitro gastrointestinal digestion by the analysis of total anthocyanin content, total phenolic content and antioxidant activity assays as well as the HPLC-PDA system on the first day of preparation. Moreover, the effect of three days of storage on individual phenolic compounds was evaluated.

Kefir samples exhibited the highest total anthocyanin content levels among prepared products (255±4-702±65 µmol cyanidin-3-glucoside eq/100 g), which is followed by yoghurt samples. Individual phenolics in samples prepared at the same concentrations behaved almost similarly with each other during gastric digestion phases (p > 0.05), whereas intestinal digestion phases caused significant differences, and phenolics in yoghurt samples exhibited higher values than others (p < 0.05). The stability of bioactive compounds in samples tended to decrease during storage; however, as observed during gastrointestinal digestion, yoghurt and kefir samples provided better matrices than milk to maintain the presence of bioactive compounds (p < 0.05).

Previous studies have indicated that elderberry fruits contain high levels of bioactive compounds, and these fruits have been used to fortify different food matrices. However, this research paper investigates the interaction between three selected dairy products and elderberry powder with each other for the first time.

Healthcare organizations have been facing challenges due to high costs and low efficiency in health services. The growth of costs and losses caused by avoidable mistakes lead to the search for solutions, and Health Lean Management appears as a potential solution to help in solving service quality problems, as well as reducing risks. This study aims to analyse the state of the art in the literature centred on the Lean approach in the context of risk management in healthcare organizations, and to identify new research opportunities, highlighting possible lines of future research.

Following a systematic literature review approach, 51 papers were considered relevant for this research, and reviewed to explore the development of literature in this area.

Based on the results, five main research streams were identified: (1) risk management oriented towards patient safety; (2) risk management oriented towards employee safety; (3) importance of attitudes and behaviours in risk reduction projects; (4) Lean tools used in healthcare risk management and (5) Integration of approaches. Moreover, several shortcomings were identified in literature.

Identified shortcomings represent significant opportunities for further research development.