Lee Matthews, Minelle E. Silva, Marina D. Figueiredo and Jia Yen Lai
In response to the worsening environmental crisis, there have been multiple calls for sustainable supply chain management (SSCM) scholars and practitioners to adopt a…
Abstract
Purpose
In response to the worsening environmental crisis, there have been multiple calls for sustainable supply chain management (SSCM) scholars and practitioners to adopt a “business-not-as-usual” approach based on justice, fairness, equity and sustainability. We add to this literature by proposing environmental justice (EJ) as a key concept for the theory and practice of SSCM.
Design/methodology/approach
This conceptual article builds SSCM theory on EJ and contributes to supply chain justice research and practice by introducing the concept of the “environmentally just supply chain” and presenting pathways for operationalizing it in practice.
Findings
Three pathways are proposed to leverage transformative SSCM to create environmentally just supply chains: human rights due diligence, resilience thinking and coproduction of environmentally just supply chains.
Practical implications
The three pathways can be used by actors within a supply chain to create environmentally just supply chains.
Originality/value
This article extends transformative, non-instrumental perspectives on environmental sustainability within SSCM scholarship to provide insights into how supply chains can be transformed through EJ. Not only does the article show the relevance of EJ for SSCM theory and practice, but it elaborates pathways for moving from harm reduction to transformative sustainability actions.
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Sunguook Lee, Dae-Hoon Kwak and Youngjae Yoo
The procedural justice theory of police legitimacy has been examined extensively by previous scholars; yet more expansion of the legitimacy literature is warranted. Specifically…
Abstract
Purpose
The procedural justice theory of police legitimacy has been examined extensively by previous scholars; yet more expansion of the legitimacy literature is warranted. Specifically, the current study examines the effects of institutional trust and obligation to obey as mediators between procedural justice and perceived legitimacy.
Design/methodology/approach
The current study uses structural equation modeling (SEM) to test our hypotheses. Convenience sampling of South Korean university students (N = 2,188) was used to investigate our inquiry.
Findings
The results support our hypotheses in that while procedural justice was the primary predictor of legitimacy, institutional trust and obligation to obey were also significant mediators of procedural justice and perceived legitimacy.
Originality/value
A multitude of research examining various predictors of police legitimacy exists (e.g. Baker and Gau, 2018; Boateng and Buckner, 2019; Boateng et al., 2022; Lee and Lee, 2021; Lee et al., 2022, 2024; Lee and Kim, 2023; Nagin and Telep, 2017). More importantly, various researchers have concluded that procedural justice does in fact have a positive impact on the public’s perception of governmental institutions (Hough et al., 2010; Mazerolle et al., 2013a; Murphy and Cherney, 2012; Sunshine and Tyler, 2003). A few research have directly examined institutional trust in the policing context (e.g. Boateng, 2018; Camp et al., 2021). Specifically, Boateng (2018) examined institutional trust and its relationship to police performance, and Camp et al. (2021) examined police officers’ prosody and its impact on the citizens’ institutional trust in police. However, the objective of the current research is to examine the relationship between procedural justice and legitimacy through the double mediating role of the public’s perception of institutional trust and obligation to obey.
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Stephanie Geoghan and Kristy Holtfreter
The purpose of this paper is to integrate general strain theory and procedural justice in the context of research misconduct in university settings.
Abstract
Purpose
The purpose of this paper is to integrate general strain theory and procedural justice in the context of research misconduct in university settings.
Design/methodology/approach
Drawing on media accounts and past research, the authors present data on the financial costs of research misconduct to universities and identify graduate school processes as a possible source of strain may lead to misconduct. Relevant research on procedural justice in organizational settings is also examined.
Findings
The available literature suggests that the use of procedurally just practices will help reduce strain, and in doing so, potentially prevent research misconduct in university settings. The authors present an integrated theoretical model that can be tested in future empirical studies of research misconduct and other forms of white-collar crime in universities. Directions for future theoretically informed research are discussed, along with recommendations for graduate program administrators.
Originality/value
Research misconduct causes significant financial and reputational costs to universities. While past research focuses on mentoring and training for preventing misconduct by graduate students, this study argues that the use of fair evaluations and other procedurally just processes is also important.
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The purpose of this study is to explore the unexpected effects of perceived fairness in the implementation of service robots on employee dysfunctional behavior within the…
Abstract
Purpose
The purpose of this study is to explore the unexpected effects of perceived fairness in the implementation of service robots on employee dysfunctional behavior within the hospitality industry. Contrary to the conventional view that perceived fairness always leads to positive outcomes, this study examines how fairness perceptions can increase negative behaviors through unmet expectations, overconfidence in job security and complacency. The moderating role of transformational leadership is also investigated to understand how it can mitigate these negative effects.
Design/methodology/approach
This study collected data from 400 employees in the hospitality sector who have experienced the integration of service robots in their work environment. Using quantitative analysis techniques, the relationships between perceived fairness, employee dysfunctional behavior, unmet expectations, overconfidence, complacency and transformational leadership were examined.
Findings
The findings reveal that perceived fairness in service robot implementation can unexpectedly lead to increased employee dysfunctional behavior, particularly when it results in unmet expectations, overconfidence and complacency. However, transformational leadership was found to significantly moderate these effects, reducing the likelihood of dysfunctional behaviors by realigning employee perceptions and expectations with organizational objectives.
Originality/value
This study contributes to the service marketing literature by challenging the assumption that perceived fairness always yields positive outcomes, highlighting the potential for fairness to produce unintended negative consequences in service robot implementation. It also identifies transformational leadership as a key factor in mitigating these effects, offering practical insights for hospitality managers on how to ensure successful integration of service robots by actively managing employee expectations and behaviors.
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Huynh Quang Canh Trinh, Minh Anh Nguyen, Thi Thanh Truc Dau, Thi Tam Nhu Tai Cao and Trinh Thuy Anh Vo
This study empirically tests the influence of key elements on intent to use electronic (E)-ticket through the “Stimulus–Organism–Response (SOR)” framework and structural equation…
Abstract
This study empirically tests the influence of key elements on intent to use electronic (E)-ticket through the “Stimulus–Organism–Response (SOR)” framework and structural equation model. Results highlight factors such as E-trust Technology, Ease of Use, E-satisfaction, Intention to Purchase E-ticket, Price Perception, and Usefulness; the study comprehensively analyzes the factors influencing the decision-making process of consumers when it comes to purchasing E-tickets. The research employs a hypothesis-driven approach and gathers survey results from 408 observants to find out the intention of consumers to use E-tickets for using transportation services, which help transportation providers understand the importance of its platform to benefit customers who are willing to change their perceptions from paper tickets to E-tickets, the reason customers buying E-ticket rather than paper ticket while using digitalization to help firms control their cost and building internal legitimacy by better managing their internal stakeholder.
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Cicero Eduardo Walter and Manuel Au-Yong-Oliveira
This study aims to assess how envy, both directly and indirectly, through negative behaviors such as ostracism, negative word-of-mouth and alignment with the negative behaviors of…
Abstract
Purpose
This study aims to assess how envy, both directly and indirectly, through negative behaviors such as ostracism, negative word-of-mouth and alignment with the negative behaviors of superiors, influences innovative behavior based on the cultural dimension of individualism versus collectivism.
Design/methodology/approach
The data was collected using a survey applied to 305 individuals between October 2022 and June 2023. The model developed was analyzed and validated using partial least squares estimation with structural equation modeling (PLS-SEM) and PLS-SEM multigroup analysis techniques.
Findings
The results suggest that for individualistic individuals, negative word-of-mouth exerts a greater positive mediating influence on the relationship between envy and ostracism, and that envy exerts a greater positive influence on both alignment with the negative behaviors of superiors and on ostracism. In addition, the results indicate that negative word-of-mouth and ostracism together negatively influence the relationship between envy and innovative behavior.
Practical implications
This research provides empirical evidence that envy triggers negative behavior in both individualistic and collectivist individuals. Thus, in practical terms, envy can be considered as something more primitive that goes beyond the accepted values of sociability, especially in the organizational environment.
Originality/value
The main contribution of this research is to understand the effects of envy on innovative behavior, based on a conceptual model that considers the mental programs that differentiate one group of individuals from another. In addition, it presents theoretical and empirical implications that provide descriptive evidence of behaviors, making it possible to broaden the psychological understanding of them. In this specific sense, this research differs from other organizational studies, whose objectives are to standardize behavior.
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Mohd Faiz Abu Bakkar, Amar Hisham Jaaffar and Nurshahirah Abd Majid
This study aims to review recent conceptualizations and theories of organizational citizenship behaviour (OCB) and its role in the energy transition from Malaysia’s perspective…
Abstract
Purpose
This study aims to review recent conceptualizations and theories of organizational citizenship behaviour (OCB) and its role in the energy transition from Malaysia’s perspective. It examines how factors of OCB, such as individual values, attitudes, motivations, leadership style, organizational culture and policies, affect the energy transition process. The research findings have implications for future studies on energy transition, highlighting the role of OCB in shaping the country’s strategies, addressing challenges and contributing to the transition process.
Design/methodology/approach
This study conducts a narrative review of past literature and documents OCB in the context of energy transition; factors influencing OCB (individual, organizational and external factors); OCB in the context of energy transition; and insights into energy transition in Malaysian organizations.
Findings
This study finds support in the literature for the impact of OCB on energy transition efforts from the Malaysian perspective. OCB, which extends beyond formal role expectations, can significantly support the effective implementation of energy policies and contribute to organizational objectives. By encouraging OCB within organizations, Malaysia can facilitate the adoption of renewable energy and energy efficiency practices, thereby playing a crucial role in reducing dependence on fossil fuels and advancing the energy transition, instilling hope for a more sustainable future.
Originality/value
This study encourages future research to explore the relationship between discussed variables and their impact on OCB, which is crucial for organizational policies aimed at advancing the energy transition in Malaysia. These findings contribute to the growing body of knowledge on OCB within the context of energy transition and provide a foundation for further related research.
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This study aims to investigate the health-related challenges faced by older inmates in Norwegian prisons, focusing on how these issues influence their ability to engage in…
Abstract
Purpose
This study aims to investigate the health-related challenges faced by older inmates in Norwegian prisons, focusing on how these issues influence their ability to engage in rehabilitation programs. With an increasing proportion of inmates aged 50 and above, this research highlights the need for targeted interventions to address physical, mental and social barriers to effective rehabilitation.
Design/methodology/approach
Using a mixed-methods approach, this study explores data using statistical methods as well as analyzes quantitative survey data on inmate experiences alongside qualitative feedback to provide a comprehensive understanding of their needs. Key focus areas include infrastructure accessibility, mental health support and tailored rehabilitation initiatives.
Findings
This study reveals that while existing rehabilitation efforts improve some aspects of well-being, significant gaps remain in addressing the unique challenges faced by older inmates. These include inadequate infrastructure, limited resources for mental health care and insufficient age-appropriate programs. Recommendations emphasize the importance of policy reforms and enhanced collaboration between correctional and health-care services to develop inclusive, effective rehabilitation strategies.
Originality/value
By shedding light on the fastest-growing demographic in Norwegian prisons, this study contributes to a broader understanding of how age-specific approaches can improve rehabilitation outcomes. The findings have significant implications for corrections policy, promoting inclusivity, dignity and reduced recidivism through innovative and humane practices.
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Renata Couto de Azevedo de Oliveira and Maurice Patterson
This paper aims to address what it means to brand a city as “smart”. In other words, what ideas, understandings and actions are mobilized by the discourse of smart cities in a…
Abstract
Purpose
This paper aims to address what it means to brand a city as “smart”. In other words, what ideas, understandings and actions are mobilized by the discourse of smart cities in a particular context.
Design/methodology/approach
Taking a brand interpretive approach, this paper uses deconstructive criticism to understand the performativity of smart cities within the Brazilian Charter for Smart Cities and to expose hegemonic power structures and the various colonizations that disenfranchise consumers and citizens of the Global South.
Findings
This paper finds that the branding of smart cities within the Brazilian Charter for Smart Cities is largely performative and rhetorical in nature. The authors identify those dimensions of the smart city that are materialized by this branding performance. For example, the authors identify how the Charter calls forth issues around technological solutionism, sustainability and social inclusion. At the same time, the analysis draws attention to the dimensions of smart cities that are disguised by such performances.
Research limitations/implications
The implications of the work suggest that the authors need to understand the designation “smart city” as a branding performance. More research is required in context to determine in exactly what ways smart city projects are being implemented.
Practical implications
Rather than adhering only to the rhetoric of smartness, cities have to work hard to make smartness a reality – a smartness constructed not just on technical solutions but also on human solutions. That is, the complexity of urban issues that are apparently addressed in the move to smartness demand more than a technological fix.
Originality/value
The research offers a novel lens through which to view smart cities.
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Prateek Khanna, Reetika Sehgal, Ashish Gupta, Ashish Mohan Dubey and Rajeev Srivastava
In this era of technological advancement, the capabilities of devices and telecommunications have changed the pattern of media consumption among consumers. This study examined the…
Abstract
Purpose
In this era of technological advancement, the capabilities of devices and telecommunications have changed the pattern of media consumption among consumers. This study examined the research landscape and advancements in OTT services.
Design/methodology/approach
This study adopted a hybrid review consisting of bibliometric and thematic analyses to present advancements in the OTT platforms. A hybrid review integrates both systematic and narrative approaches by emphasizing a literature search strategy and the study selection process.
Findings
This study focuses on previous literature to understand recent developments in the domain. The authors derive six major OTT themes: OTT infrastructure and technology advancement, OTT consumption behaviour, shifting trends towards OTT platforms, viewers’ engagement in digital media, OTT in the global market, OTT policies and regulatory mechanisms.
Practical implications
The findings of this study will be useful for marketers/stakeholders associated with the entertainment and media industries, such as sales promotion teams, media planners/advertisers, content management companies and policy regulators, to penetrate OTT viewers.
Originality/value
The literature related to OTT is progressively rising, but it remains highly fragmented because of inconsistencies in the methodologies and theories used in the domain of OTT. This study offers directions in terms of theory, methodology and future research on OTT services.