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This study aims to investigate the relative impacts of the cognitive dissonance on brand switching (BS) and satisfaction level (SAT) by considering the mediation role of purchase regret (PRG) in these relationships in an online shopping context.

The data was collected from 354 participants, and structural equation modeling and mediation analysis were conducted to test the conceptual model hypotheses.

The findings revealed that the cognitive dissonance positively affects PRG. Also, the study indicated a negative and nonsignificant relationship between cognitive dissonance and SAT and a negative significant relationship between cognitive dissonance and BS. In addition, a positive and significant correlation was found between PRG and BS. Furthermore, the results revealed that PRG mediates the relationship between cognitive dissonance and SAT.

This research provides a novel contribution by examining the impact of the cognitive dissonance on BS and SAT and uncovering the underlying mechanism of how and under what conditions cognitive dissonance promotes BS and SAT in an online shopping context.

This paper aims to reassess Professor Ibrahim Kavrakoğlu’s contributions to management, focusing on his Total Management Quality (TMQ) concept. It examines how his ideas offer an alternative and practical perspective, emphasizing the integration of theory and practice across various contexts.

This paper uses a multidisciplinary approach, integrating a literature review of Kavrakoğlu’s works and interviews with his collaborators. It compares his management theories to prominent scholars like Michael Porter and Peter Drucker. The framework emphasizes Kavrakoğlu’s intellectual contributions within the context of broader critiques of management scholarship.

Kavrakoğlu’s work, particularly the concept of TMQ, provides an alternative by offering a holistic approach, integrating quality management across strategic, operational and human resources dimensions. His locally adapted concepts, such as 3D Data-Driven Decision-Making, Asymmetric Education, Synergic Management and Knowledge Leveraging provide practical tools widely applied in Turkish industries but overlooked globally.

Based on Kavrakoğlu’s works and firsthand testimonials, further empirical research is needed to explore the practical applications of his theories.

Kavrakoğlu’s principles provide valuable insights for integrating global theories with local business realities, improving overall managerial quality and decision-making in various contexts. This study highlights the importance of incorporating diverse management perspectives to enrich management education and practice.

By emphasizing the contributions of management thinkers from diverse cultural backgrounds, this study promotes inclusivity and broadens the global discourse in management education and practice.

This study highlights Kavrakoğlu’s overlooked contributions, emphasizing his practical impact on management and advocating for a more inclusive view of global management history.

This paper aims to explore the role of social and cultural sustainability in shaping smart urban development in the Arab Region, focusing on three cities, i.e. Sharjah Sustainable City (UAE), Lusail Smart City (Qatar) and SEKEM (Egypt). The research looks into how cultural aspects are integrated into the United Nations 2030 sustainable development goals (SDGs) and their relationship in the achievement of SDGs and sustainable city pillars.

By following a mainly qualitative research approach and methodology of interviewing experts about the cities and carrying out an intensive literature review and case studies, this research analyzes the key cultural elements essential for the evolution of smart and/or sustainable cities. It highlights the importance of preserving cultural heritage, enhancing social cohesion and promoting inclusivity, all within the framework of the established sustainability standards.

By following a detailed approach to case studies and rigorous research methods, this study provides valuable insights for architects, urban planners, policymakers and researchers. The research highlighted the importance of engaging the communities and local population in the urban planning processes to ensure that the voices of potential residents are heard and that development projects meet the needs of the local population. The research also concluded that the formation of a social and sustainability index is crucial in the Arab Region.

The study’s utilization of secondary data and expert interviews may introduce biases, hence constraining the extent of analysis. Moreover, the concentration on a restricted set of towns may not adequately depict the variety of urban growth throughout the Arab region. Future studies would be enhanced by expanding their scope to include a wider range of case studies and utilizing mixed approaches to gain a more nuanced comprehension of sustainable strategies.

The findings offer a foundation for thoughtful and sustainable urban planning in Arab cities. The research emphasizes the vital connection between cultural preservation and sustainability goals and the importance of the inclusion of cultural dimensions in sustainability frameworks to create more inclusive and resilient smart cities.

The study illustrates that incorporating cultural values into urban planning promotes social cohesiveness and inclusivity, hence enhancing the sustainability and resilience of communities. This method guarantees that urban development is both ecologically sustainable and culturally considerate, promoting the conservation of local identities and customs.

This study deepens the understanding of how cultural preservation and sustainability intersect in urban development. It provides important insights that can guide the development of smart cities, particularly in the Arab region, by ensuring that cultural values are integral to sustainable urban growth.

This study aims to design a high-performance building envelope system with a focus on evaluating energy savings considering the hot climate.

A thermal energy storage approach based on inorganic phase change material (PCM) was adopted to regulate both temperature and humidity conditions when added to building envelopes. The microencapsulation technology was used to form new PCM microcapsules by combining a humidity agent material with thermal conduction accelerating material to encapsulate an inorganic PCM. The relevant parameters of the thermophysical characteristics of the synthesized PCM microcapsules were tested and analyzed. Also, a numerical validation was done for the energy-saving evaluation of the new synthesized PCM microcapsules when used in a building envelope.

The study results showed that the new synthesized PCM microcapsules have high latent heat capacities and enhanced thermal conduction values. The simulation results conducted by the Conduction Finite Difference solution algorithm (CondFD) approved the efficiency of the proposed PCM compositions when added to a building envelope.

Due to applying the PCM to the building envelope composition by the addition instead of the replacement method, the proposed design solutions are not suitable for improving the performance of lightweight construction.

This study provides a promising energy-efficient system for building envelopes. The study originality is represented in adding carbon nanoparticles as a shell material to overcome the low thermal conduction issue of PCMs. In addition to testing the impacts of different doses of the carbon shell material on the thermal performance of inorganic PCM microcapsules.

This research endeavours to achieve two primary objectives within the context of regenerative tourism (RT). Firstly, the study aims to explore the trends and conceptual structure of RT, mapping its scope through a bibliometric analysis. Building upon the knowledge garnered from the initial exploration, the second aim is to establish a regenerative stakeholder framework for tourism, grounded in biodiversity.

Data from the Web of Science (WoS) and Scopus were collected for a bibliometric analysis in this research. The merged database found a total of 42 publications.

Based on bibliometric analysis in Biblioshiny, six indicators were identified (e.g. the annual publications, the most cited studies, productive countries, journals and thematic map). Furthermore, the authors' keyword analysis was conducted using the VOSviewer software package, revealing four clusters, namely, stakeholders, ecotourism, circular economy and climate change.

This research's scope is restricted to Scopus and WoS through 21 February 2024. Future research could broaden RT perspectives through different databases.

The research offers the RT stakeholder framework developed based on the RT and stakeholder theory.

This research advances awareness of the Earth's current needs and the literature on tourism stakeholders by establishing a biodiversity-based regenerative stakeholders' framework in which both human and non-human stakeholders can coexist.

本研究旨在实现再生旅游背景下的两个主要目标。首先, 研究旨在通过文献计量分析探讨再生旅游的趋势和概念结构, 通过映射其范围来实现目标。第二个目标是在从初步探索中获得的知识基础上, 建立一个以生物多样性为基础的旅游再生利益相关者框架。

本研究收集了来自Web of Science（WoS）和Scopus的数据, 进行了文献计量分析。合并后的数据库共找到42篇出版物。

基于Biblioshiny中的文献计量分析, 识别了六个指标（例如, 年度出版物, 最常引用的研究, 富有成效的国家, 期刊和主题图）。此外, 使用VOSviewer软件包进行了作者的关键词分析, 揭示了四个簇, 即利益相关者, 生态旅游, 循环经济和气候变化。

本研究的范围限于截至2024年2月21日的Scopus和WoS。未来的研究可以通过不同的数据库拓宽再生旅游的视角。

该研究提供了基于再生旅游和利益相关者理论发展的再生旅游利益相关者框架。

本研究通过建立一个以生物多样性为基础的再生利益相关者框架, 增进了对地球当前需求和旅游利益相关者文献的认识, 在这个框架中, 人类和非人类利益相关者可以共存。

Esta investigación tiene dos objetivos principales dentro del contexto del turismo regenerativo. El primer objetivo es explorar las tendencias y la estructura conceptual del turismo regenerativo, mapeando su alcance a través de un análisis bibliométrico. El segundo objetivo, basándose en el conocimiento obtenido en la exploración inicial, es establecer un marco de agentes del turismo regenerativo fundamentado en la biodiversidad.

En esta investigación se recopilaron datos de la Web of Science (WoS) y de Scopus para realizar un análisis bibliométrico. La base de datos combinada encontró un total de 42 publicaciones.

A partir del análisis bibliométrico en Biblioshiny se identificaron seis indicadores (por ejemplo, las publicaciones anuales, los estudios más citados, los países productivos, revistas y el mapa temático). Además, se realizó un análisis de palabras clave de los autores utilizando el software VOSviewer, que reveló cuatro grupos, a saber: agentes, ecoturismo, economía circular y cambio climático.

El alcance de esta investigación se limita a Scopus y WoS hasta el 21 de febrero de 2024. Futuras investigaciones podrían ampliar las perspectivas del turismo regenerativo a través de diferentes bases de datos.

La investigación ofrece el marco de los agentes del turismo regenerativo desarrollado a partir de la teoría del turismo regenerativo y los grupos de interés.

Esta investigación avanza en el conocimiento de las necesidades actuales de la Tierra y en la literatura sobre los grupos de interés del turismo al establecer un marco de actores regenerativos basado en la biodiversidad en el que pueden coexistir agentes humanos y no humanos.

The limited existing literature on the future research direction regarding how servitisation and the halal supply chain interact motivates this study. The paper aims to integrate servitisation into the halal supply chain by proposing an integration roadmap for successful adoption in the halal industry.

The study used the preferred reporting items for systematic reviews and meta-analyses method. Initially, 1,830 documents from Scopus and Web of Science were reviewed. After screening and refining, 1,241 documents remained. The authors then assessed these in full text, narrowing it down to 61 papers for the study.

The study discovered that the literature concerning servitisation and halal supply chains lacks essential conceptualisation, presenting an opportunity for exploration within the halal industry. Furthermore, it revealed that integrating servitisation into the halal supply chain can foster sustainable business growth and enhance customer satisfaction. Additionally, the study indicated that the interaction between servitisation and the halal supply chain may impact customers’ purchasing decisions and improve profit generation performance.

The study confirmed that integrating servitisation into the halal supply chain is crucial. The proposed roadmap aims to enhance the firm’s service delivery performance and impact customer purchasing behaviour through increased brand loyalty. In terms of industrial implications, the study offers guidance for industries transitioning to servitisation. The integration of servitisation in the halal supply chain can enhance efficiency and the ability to provide halal products that align with customer preferences and requirements.

This study suggests integrating servitisation into halal supply chains and provides a roadmap for exploring future research directions towards sustainable business growth. It not only offers thematic research direction but also practical insights. The roadmap can guide future research and development, enhancing business efficiency and customer experiences. This study reveals the potential of servitisation in halal supply chains and encourages further research on their interaction.

This study examines the moderating role of female directors on the relationship between the firms’ characteristics and tax avoidance in an emerging economy.

This study employs the second-generation unit root test and the generalised method of moments (GMM) techniques. The Kao residual cointegration test corroborates a long-run cointegration among variables.

Female directors demonstrate mixed and unusual findings. No significant impact of female directors on tax avoidance is found. In addition, the presence of female directors does not show any negative or significant moderating impacts on the relationship between leverage, firm age, board size and tax avoidance. However, having more female directors can negatively and significantly moderate the relationship between more profitable firms, larger firms and tax avoidance. These findings show that the board of directors could use the presence of female directors to maximise their opportunistic behaviour, such as to avoid tax.

Research limitations – The study is limited by considering only 62 listed firms. The scope could be extended to include non-listed firms.

Research implications – There is increasing pressure for female directors on boards from diverse stakeholders, such as the European Commission, national governments, politicians, employer lobby groups, shareholders, and Fortune and Financial Times Stock Exchange (FTSE) rankings. This study provides input to decision-makers putting gender quota laws into practice. Our findings can help policy-makers adopt regulatory reforms to control tax avoidance practices and enhance organisational legitimacy. Policymakers can change their policy to include female directors up to the threshold suggested by the critical mass theory.

This is the first attempt in Bangladesh to explore the role of female directors in the relationship between the firms' characteristics and tax avoidance. The current study has significant ramifications for bringing gender diversity into practice as a component of good corporate governance.

The purpose of this paper is to delve into the intricate link between job satisfaction and employees’ turnover intentions. To accomplish this, a detailed structural model was constructed, incorporating five essential constructs: job satisfaction, turnover intention, satisfaction with financial factors, satisfaction with non-financial factors and external factors.

The research used a questionnaire with 28 items based on established tools, focusing on five different constructs. The model’s validation involved applying structural equation modelling to 147 non-managerial employees in microfinance institutions.

The findings reveal a significant negative correlation between job satisfaction and turnover intention. Satisfaction with financial factors significantly outweighs satisfaction with non-financial factors in shaping job satisfaction. In addition, the impact of external factors on turnover intention was observed to be minimal and inconsequential.

This review highlights the importance of investigating the moderating factors in the job satisfaction–turnover relationship, distinguishing between types of satisfaction and conducting longitudinal studies across diverse contexts. It notably presents a diverse range of recent findings in this field, emphasising the breadth of the results that have emerged in this area of research.

Understanding job satisfaction and turnover intention is crucial for microfinance institutions. By prioritising efforts to enhance job satisfaction through improved financial offerings and non-financial factors like a supportive work environment and opportunities for growth, organisations can effectively mitigate turnover rates and foster success.

The study underscores the societal value of supportive work environments beyond just benefits and career opportunities. By understanding the external influences on employee satisfaction, organisations can contribute to building more decent workplaces and promote social well-being, while advocating for social considerations in organisational practices.

This paper uses a novel integrated model comprising five distinct constructs not previously used together. It stands among the pioneering works that not only elucidate the correlation between job satisfaction and turnover intention but also delineate the constituents of job satisfaction itself.

This study aims to investigate the practical utilisation of Artificial Intelligence (AI) techniques in combating credit card fraud (CCF) within the accounting and finance sectors. It will evaluate the efficacy of machine learning (ML), blockchain and fuzzy logic in detecting fraudulent transactions, aiming to provide valuable insights for professionals including fraud examiners, auditors, accountants, bankers and organisations. The research seeks to determine whether AI and ML methods yield beneficial outcomes in the realm of credit card fraud detection (CCFD). It will focus on applying AI and ML techniques in CCFD, incorporating interviews, cross-country questionnaires and a sample size of 403. The study endeavours to contribute to understanding the optimal mechanism for detecting CCF and its potential for widespread application.

As lubricating oils are used, their performance deteriorates and they become contaminated. The purpose of this paper is to investigate the lubrication performance of reclaimed 5 W-30 a fully synthetic used engine oil (UEO) with wear tests after refining it from a solvent-based extraction method using solvent (1-PrOH) and adsorbent materials such as cement, celite and deep eutectic solvent (DES).

The treated oil mixtures were prepared by blending engine oils with various adsorbent materials at 5% (w/w) in organic 1-PrOH solvent at a UEO: solvent ratio of 1:2 (w/w). The measurement of kinematic viscosity, density, the total acid number (TAN) and elemental analysis of oil samples was done by the ASTM standards D445/D446, D4052, D974 and D6595, respectively. Adsorbents and treated oil samples characterized by SEM-EDX, FTIR and UV analysis, respectively. Meanwhile, lubricating performance in tribological applications was evaluated through the wear test device using a rotating steel alloy 1.2379 cylinder and a stationary 1.2738 pin under 20, 40 and 80 kg load conditions. Worn surface analysis was done with SEM and 2.5D images.

It was found that when using the combination of cement and celite as an adsorbent in the reclamation of used engine oil demonstrated better lubricant properties. The properties of used engine oil were improved in the manner of kinematic viscosity of 32.55 from 68.49 mm²/s, VI (Viscosity index) value of 154 from 130, TAN of 3.18 from 4.35 (mgKOH/g) and Fe content of 11 from 32 mg/L. The anti-wear properties of used engine oil improved by at least 32% when 5% cement and 5% celite adsorbent materials were used together.

The paper is based on findings from a fully synthetic 5 W-30 A5 multi-grade engine lubrication oil collected after driving approximately 12.000 km.

The results are significant, as they suggest practical regeneration of used engine oil is achievable. Additionally, blending fresh oil with reclaimed used engine oil in a 1:1 ratio reduced wear loss by over 10% compared to fresh oil.

Reusing used engine oils can reduce their environmental impact and bring economic benefits.

This study showed that the properties of UEO can be enhanced using the solvent extraction-adsorption method. Furthermore, the study provided valuable insights into the metal concentrations in engine oil samples and their impact on lubrication performance. The order of the number of the grooves quantity and the possibility of the observed scuffing region trend relative to the samples was UEO > 5W-30 fresh oil > Treated oil sample with the adsorbent cement and celite together.

The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-06-2024-0209/