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This study broadly intends to explore the impact of perceived consumer experience in branchless Islamic banking on consumer satisfaction, which may enhance financial inclusion of rural people in Islamic banking activities. Specifically, this study sets three objectives: first, to explore the effects of Islamic bank consumers’ experience on disconfirmation and satisfaction; second, to investigate the impact of expectations on service performance, disconfirmation and consumer-perceived experience; and third, to examine consumer satisfaction in Islamic branchless banking to broadly examine the status of overall financial inclusion.

Data were collected from selected consumers of Islami Bank Bangladesh Limited (IBBL) using a random sampling procedure. The selected consumers of eight remote branchless locations of the Islamic bank were interviewed face-to-face. Data were processed using PLS-SEM.

The results of the study show that all hypotheses were supported, indicating consumers’ experience, expectations and performance significantly influence their branchless Islamic banking satisfaction. This indicates that branchless Islamic banking can enhance consumer satisfaction and ensure the wider financial inclusion of remotely located rural people in banking activities.

From a theoretical perspective, the study findings show the robustness of the expectancy disconfirmation theory (EDT) for aiding to predict customer satisfaction in branchless Islamic banking activities. Other studies have also fruitfully used EDT as a theoretical framework from which to explain citizenship satisfaction in local governments of the public domain (Van Ryzen, 2004, 2006, 2013) or to explain customer satisfaction in variety of programs (Oliver, 1980, 1997, 2014). From the same perspective, the model implies that the important role of perceived consumer expectation significantly determines consumer satisfaction in the branchless Islamic banking initiative.

From a practical perspective, it is implied that digitally operated branchless Islamic banking is the most convenient banking process. On the one hand, it entails extensive financial inclusion of rural and remote areas of the country and minimizes operating costs of banking operations; on the other hand, it is opening the door to profit maximization for the banking industry. The findings from this research will practically imply the way for new horizons in the application of branchless banking within the Islamic banking and finance sector. In this regard, policy planners ought to be more careful in formulating banking and financial outlays by which digital or branchless banking facilities may be extensively spread to reach the unbanked populace across the nation within a short-possible time frame.

The findings from this research will pave the way for new horizons in the application FinTech within the Islamic banking and finance sector. Such studies should also take into account the emerging phenomenon of combining Shari’ah and FinTech, referred to as Shari’ah FinTech, to fully explore its potential and implications for the industry. Thus, the banking industry as a whole ought to be attentive to extending this type of digital transformation in the banking industry to provide win-win situations for both the client and agent in the financial and banking operations in the country.

This research is based on primary data and provides significant results in terms of digital customer satisfaction.

This study aims to assess tribal women’s health information literacy in their daily lives. The specific objectives are to determine the tribe’s interest and frequency of seeking health-related information, to know their preferred health information sources and health-care methods for treatment and to find out the prospective barriers to searching for and finding health-related information.

A well-structured questionnaire was designed and surveyed among the tribal women of Khagrachhari, Bandarban and Mymensingh districts in Bangladesh. Stratified sampling was used, and 326 responses were retrieved. The collected data were analyzed using Statistical Package for Social Sciences version 20 and Microsoft Excel.

Most of the tribal women are satisfied with their current health condition. Though they are highly interested in health-related information, they are very unusual in terms of searching for this kind of information. Vaccination information is their most desired information, and allopathic treatment is highly preferred by them. In this regard, they consult with doctors at nearby community clinics or government hospitals for different health issues. However, health information terminologies are often difficult for them to understand. High costs, lack of awareness and distance from health centers are significant barriers for tribal women seeking health-related information.

To the best of the authors’ knowledge, this is the first known effort in a developing country to study tribal women’s concerns regarding health-related issues.

This study aims to understand the mechanism by which the value of ride-sharing services influences consumers’ continuance intention.

The authors collected data from 484 Chinese ride-sharing respondents and analyzed them using partial least squares structural equation modeling.

The results show that hedonic value, social connection value and environmental value positively affect consumers’ cognitive fit and emotional fit, while utilitarian value has no significant effect on either cognitive fit or emotional fit. In addition, both cognitive fit and emotional fit significantly affect consumers’ satisfaction and continuance intention. Furthermore, satisfaction mediates the effects of cognitive and emotional fit on continuance intention.

Ride-sharing practitioners should have a clear understanding of all the value dimensions of ride-sharing services, which would subsequently increase customers’ continuance intention.

This study defines and divides the dimensions of ride-sharing value and demonstrates the significant impact of environmental value on the sustainability of ride-sharing services. This study extends fit theory by dividing it into two dimensions.

This study investigates unethical leadership empirically and examines its linkage with counterproductive workplace behavior through workplace ostracism, moral outrage and moral disengagement. The moderating role of coworker support was also tested.

The data collection comprised a structured survey having a sample of 489 full-time public sector employees, which were analyzed by employing process macros analysis techniques.

The findings reveal that unethical leadership develops the feelings of isolation at workplace, which leads to severe employee reactions at workplace. Results have revealed a significant positive impact of coworker support.

This paper concludes with theoretical and practical implications and the potential avenues for future research.

This study adds values to the existing literature on the dark side of leadership by investigating unethical leadership and its related consequences.

The primary objective of this study is to examine how trust and religiosity, in relation to halal products, impact Turkish consumers' intention to purchase such goods. Furthermore, the study aims to identify whether attitudes towards halal products play a mediating role in these effects.

Data were collected from 847 people living in Turkey using an online survey. The authors empirically tested the proposed conceptual model via structural equation modeling.

The study’s results show that trust in halal products has a positive impact on both the intention to buy halal products and the attitude towards them. Moreover, one’s attitude towards halal products affects the intention to purchase them. Additionally, one’s religiosity-belief level influences the intention to purchase halal products, while religiosity-practice level influences the attitude towards halal products. Furthermore, through indirect effect analyses, it was found that trust in halal products and religious practices has an indirect impact on intention through attitude.

These outcomes significantly contribute to understanding the complex interactions between trust in halal products, levels of religiosity, and attitudes in shaping consumers' purchase intentions and approaches towards halal products. These implications offer valuable insights into how consumers' religious beliefs, trust perceptions, and attitudes influence their purchase of halal-certified products. Validating these conclusions on a larger scale and exploring them in different contexts would be beneficial.

The practice dimension of religiosity pertains to performing actions prescribed by the religion, embodying the practical applications of religious teachings. According to the research findings, the belief dimension of religiosity significantly and positively affects the intention to purchase halal products. This finding aligns with several prior studies.

Sharing information on websites, social media platforms, or product packaging can be effective. If businesses genuinely adhere to halal standards and address the genuine needs of consumers who value halal products, they can enhance consumers' interest in such products.

This research was conducted in Turkey, where most people follow the Muslim faith. The main objective of the study was to examine the trust levels of consumers who have strong religious beliefs and are sensitive to consuming halal products. The study looked at trust on three levels: trust in the halal product, trust in the company that produces halal products, and trust in institutions that provide halal certification. The study also looked at the religiosity levels of the consumers using a two-dimensional approach, which included their beliefs and practices.

This study aims to identify the most significant barriers and the stationary barrier to modular construction (MC) implementation and promote MC widespread use. By doing so, the construction industry can leverage the benefits of MC, such as faster construction times, improved quality control, reduced waste and increased sustainability.

This study uses a Gini’s mean analysis approach to identify the stationary barriers hindering the MC adoption in residential projects. The research focuses on the Egyptian context and uses a questionnaire survey to gather data from professionals in the construction industry.

According to the survey findings, the top five significant MC barriers are inability to modify the design; contractors asking for high bidding prices (higher initial cost); scepticism, conservation and resistance of clients to innovation and change; transportation restrictions; and lack of a one-size-fits-all tool for the design. In addition, Gini’s mean of dispersion demonstrated that the stationary barrier that faces MC adoption is the apprehension that architectural creativity will suffer because of MC.

The identified obstacles could be useful for decision makers in countries that have not yet adopted MC and may aid in the planning process to manage the risks associated with MC projects. The paper stresses the significance of devising techniques to overcome these barriers and proposes several methods to tackle these challenges.

This study fills the knowledge gap by identifying the stationary barrier and emphasising the potential risks associated with MC barriers. Furthermore, it suggests several strategies for overcoming and reducing these barriers in developing countries residential projects.

In the present era, the achievement of employee Islamic performance has become a significant challenge for organizations. The purpose of the study is to examine the effect of Islamic leadership on employee Islamic performance directly and indirectly by bridging the connections between employees’ Islamic organizational values, Islamic organizational culture, and Islamic work motivation among the employees of Egyptian banks.

The authors used quantitative methods in this study and based its findings on the data received from 312 respondents in response to a questionnaire.

By using SmartPLS 4, this study’s findings demonstrate that Islamic leadership has a positive and significant effect on Islamic organizational values, culture, employee Islamic performance and work motivation. While Islamic organizational values and Islamic organizational culture do not significantly impact employee Islamic performance, Islamic work motivation is a significant predictor of employee Islamic performance. On the one hand, Islamic organizational values and Islamic organizational culture do not mediate the relationship between Islamic leadership and employee Islamic performance. On the other hand, Islamic work motivation is a mediating variable that significantly develops the relationship between Islamic leadership and employee Islamic performance.

The study’s findings support policymakers and human resource management practitioners to develop plans and strategies which enhance the Islamic performance of organizations’ employees. In addition, this study’s findings provide insights for researchers and academicians in developing Islamic leadership within their organizations so that they operate by Islamic values and codes.

Finally, by offering an integrated model of Islamic leadership, Islamic organizational values, Islamic organizational culture and employee Islamic performance, this study’s findings fill the gaps in the context of bank employees in a developing country, namely, Egypt.

This study aims to examine how various green HRM practices – such as hiring, training, pay and rewards and teamwork – impact overall green behaviour by considering the mediating roles of task-related and voluntary green behaviours and the moderating effect of environmental concern.

The data for this study was collected from 398 employees of manufacturing companies in North India using purposive sampling. Structural equation modelling was employed to test the hypothesised relationships, while bootstrapping and the normal theory method were used for the mediation analysis. The Hayes Process Macro was applied for the moderation analysis.

The findings revealed significant relationship between green HRM practices and employees’ green behaviour with task-related and voluntary green behaviours acting as a significant mediator. Additionally, environmental concerns significantly moderate these relationships.

The study offers implications for HR managers, practitioners and policymakers, highlighting the importance of incorporating environmental aspects when framing their policies. Integrating various green HRM practices is essential to create environmental responsibility within the organisation.

Research on Green HRM and employee behaviour is in its nascent stage in developing countries like India, particularly within the manufacturing sector.

This study aims to examine the relationship between sustainable activities and financial performance under the moderation of the Shariah supervisory board (SSB) of Islamic banks (IBs).

The sample consists of IBs in Asia from 2015 to 2018. Sustainable activities were collected from sustainability and annual reports, while additional data were sourced from Orbis, Thomson Reuters, and Euromonitor. Weighted content analysis measures sustainable activities, and general least square regression was used to test the hypothesis.

Sustainable activities are positively correlated to IBs’ financial performance in the current and following year. However, the SSB cannot strengthen this relationship.

IBs should integrate sustainable financing or green banking into their strategies and operations, as shareholders are increasingly drawn to investing in banks that demonstrate strong social and environmental responsibility.

First, policymakers can improve guidelines related to sustainability in IBs in line with Islamic concepts and perspectives. Second, regulation can optimize the role of SSB in terms of sustainability based on maqasid shariah.

This study examines sustainable activities per the concept of maqasid shariah. Financial performance testing is carried out not only in the current period but also in one subsequent year. Limited research exists in this area, especially with a large sample in the Asian region.

The purpose of this study is to provide a comprehensive exploration of academic research on halal purchasing decisions and consumer behavior by integrating bibliometric and systematic review methodologies.

This study uses a multi-method approach, combining bibliometric and systematic review methodologies, to comprehensively analyze the domain of halal purchasing decisions and consumer behavior. A data set of 184 articles published between 2007 and 2024 was sourced from the Scopus database. The bibliometric analysis was conducted using Bibliometrix in R, facilitating performance analysis, science mapping and network analysis to explore key authors, affiliations, collaborations and thematic trends. Additionally, the systematic review examined the limitations and future research areas discussed in prior studies, providing the basis for formulating potential research questions to address identified gaps.

The study identifies significant contributions within the domain of halal purchasing decisions and consumer behavior, emphasizing the critical roles of religiosity, trust and halal certification as dominant themes. Bibliometric analysis reveals key authors, influential publications and collaborative networks, highlighting Malaysia as a central hub for research in this field. Additionally, the analysis underscores the intellectual structure and thematic evolution, identifying underexplored areas such as non-Muslim perspectives, emerging halal industries and geographic diversity. The systematic review complements these insights by addressing recurring methodological and theoretical limitations, offering targeted recommendations for future research.

This research uniquely combines bibliometric and systematic review methodologies to provide a comprehensive review of the halal consumer behavior literature, identifying limitations and gaps in prior studies and proposing actionable areas for future research.