Mahak Sharma, Rose Antony, Ashu Sharma and Tugrul Daim
Supply chains need to be made viable in this volatile and competitive market, which could be possible through digitalization. This study is an attempt to explore the role of…
Abstract
Purpose
Supply chains need to be made viable in this volatile and competitive market, which could be possible through digitalization. This study is an attempt to explore the role of Industry 4.0, smart supply chain, supply chain agility and supply chain resilience on sustainable business performance from the lens of natural resource-based view.
Design/methodology/approach
The study tests the proposed model using a covariance-based structural equation modelling and further investigates the ranking of each construct using the artificial neural networks approach in AMOS and SPSS respectively. A total of 234 respondents selected using purposive sampling aided in capturing the industry practices across supply chains in the UK. The full collinearity test was carried out to study the common method bias and the content validity was carried out using the item content validity index and scale content validity index. The convergent and discriminant validity of the constructs and mediation study was carried out in SPSS and AMOS V.23.
Findings
The results are overtly inferring the significant impact of Industry 4.0 practices on creating smart and ultimately sustainable supply chains. A partial relationship is established between Industry 4.0 and supply chain agility through a smart supply chain. This work empirically reinstates the combined significance of green practices, Industry 4.0, smart supply chain, supply chain agility and supply chain resilience on sustainable business value. The study also uses the ANN approach to determine the relative importance of each significant variable found in SEM analysis. ANN determines the ranking among the significant variables, i.e. supply chain resilience > green practices > Industry 4.0> smart supply chain > supply chain agility presented in descending order.
Originality/value
This study is a novel attempt to establish the role of digitalization in SCs for attaining sustainable business value, providing empirical support to the mediating role of supply chain agility, supply chain resilience and smart supply chain and manifests a significant integrated framework. This work reinforces the integrated model that combines all the constructs dealt with in silos so far in prior literature.
Details
Keywords
Suhans Bansal, Naval Garg and Jagvinder Singh
Cyberbullying has become one of the reasons behind the increase in psychological and medical problems. A need to prevent recurrences of cyberbullying incidents and discourage…
Abstract
Purpose
Cyberbullying has become one of the reasons behind the increase in psychological and medical problems. A need to prevent recurrences of cyberbullying incidents and discourage bullies from further bullying the victims has risen. This problem has attracted the attention of all stakeholders across the globe. Various researchers have developed theories and interventions to detect and stop bullying behavior. Previously, researchers focused on helping victims, but as the times have changed, so has the focus of researchers. This study aims to analyze scientific research articles and review papers to understand the development of the knowledge base on the topic.
Design/methodology/approach
This study analyzes the performance of literature on cyberbullying perpetration (CBP) using the widely accepted bibliometric analysis techniques: performance analysis and science mapping. The study is based on a dataset extracted from the Web of Science database. Initially, 2,792 articles between 2007 and 2022 were retrieved, which were filtered down to 441. The filter was based on various criteria, but primarily on CBP. VOSViewer and MS Excel were used to analyze the data. In addition, VOSViewer was used to create “bibliometric citations, co-citations, and co-word maps.”
Findings
The findings include publication and citation quantum and trends, the top 20 active countries, the most significant research articles and leading journals in this domain. Major themes or clusters identified were “Cyberbullying and victim behavior,” bullying behavior, adolescents and intervention, “cyberbullying associations,” and “cyberbullying personality associations.”
Originality/value
The study is unique because it analyses research articles based on cyberbullies, whereas past studies explored only the victims' side. Further, the present study used the Web of Science database, whereas most studies use the Scopus database.
Details
Keywords
Chompoonut Suttikun, Patcharaporn Mahasuweerachai and William Hamilton Bicksler
The purpose of this study was to understand how social media marketing activities (SMMA) influence consumers’ perceived value of online-to-offline food ordering experiences…
Abstract
Purpose
The purpose of this study was to understand how social media marketing activities (SMMA) influence consumers’ perceived value of online-to-offline food ordering experiences, subsequently affecting satisfaction and intentions to visit physical establishments.
Design/methodology/approach
Data from 845 participants was collected using a purposive sampling technique. Covariance-based structural equation modeling was then applied to assess the conceptual model and its hypotheses.
Findings
Analysis of the structural equation modeling showed support for all hypotheses. SMMA exhibited positive effects on trust, hedonic value and utilitarian value, while these in turn positively influenced the use of online-to-offline food delivery services (O2O-FDS). In addition, results indicated a positive effect of O2O-FDS use on omni-channel restaurant satisfaction which then led to increased intentions to dine in at physical restaurants.
Practical implications
Results suggest that engaging SMMA and O2O-FDS builds trust and encourages in-person visits.
Originality/value
Results from this study build upon the literature by shedding new light on the links between the effects of SMMA, trust, perceived value and consumers’ intentions to visit physical restaurants after using the O2O-FDS. In addition, consumers’ perceived trust, as well as hedonic and utilitarian values, mediate the effect of SMMA on O2O-FDS.
Details
Keywords
Razib Chandra Chanda, Ali Vafaei-Zadeh, Haniruzila Hanifah, Davoud Nikbin and Ruiqi Chang
With the pandemic reshaping healthcare delivery, telemedicine has emerged as a vital solution for overcoming access barriers, particularly in resource-constrained settings. Hence…
Abstract
Purpose
With the pandemic reshaping healthcare delivery, telemedicine has emerged as a vital solution for overcoming access barriers, particularly in resource-constrained settings. Hence, this study explores the key drivers behind the sustained use of telemedicine services in low-income countries during the post-pandemic period.
Design/methodology/approach
Using a quantitative research approach and purposive sampling technique, 273 valid responses were gathered from participants in Bangladesh. A comparative analysis utilizing partial least squares structural equation modeling (PLS-SEM) and fuzzy-set qualitative comparative analysis (fsQCA) were conducted to ensure greater accuracy.
Findings
The PLS-SEM analysis revealed that expectation confirmation and perceived ease of use positively influence satisfaction. Similarly, perceived usefulness and perceived ease of use directly impact Attitude toward telemedicine services. However, perceived usefulness and perceived security were not significantly associated with satisfaction and attitude toward telemedicine services, respectively. The findings highlight that user satisfaction drives continuance use intention for telemedicine services, but only when it also cultivates a positive attitude toward telemedicine services. While the PLS-SEM findings indicate that perceived usefulness has no significant relationship with satisfaction and perceived security is not significantly associated with attitude toward telemedicine services, the fsQCA results offer a different perspective. fsQCA reveals that perceived usefulness retains a significant association with satisfaction and that perceived security, regardless of whether its effect is high or low, is equally effective in contributing to the intention for continuous telemedicine use. These findings underscore fsQCA’s ability to provide deeper insights into the complex causal relationships among the antecedents.
Practical implications
The findings provide valuable insights for hospitals, doctors and telemedicine providers on retaining existing users. Additionally, governments can leverage this information to address healthcare disparities between urban and rural areas. The study also identifies strategies to reduce costs and improve the efficiency of healthcare services.
Originality/value
This study advances telemedicine research by employing the extended technology continuance theory (ETCT) alongside a hybrid analytical approach that integrates PLS-SEM and fsQCA. It highlights that telemedicine organizations can boost patient confidence and encourage continued use by enhancing satisfaction and cultivating a positive user attitude. The innovative use of ETCT and the combined methodologies provide a comprehensive analysis, offering actionable strategies to retain telemedicine users in low-income countries during the post-pandemic period.
Details
Keywords
Meenakshi Sharma and Nishu Gupta
With the use of a curriculum framework, consumer educators can “work to improve their students' emotional states and examine critically their self-beliefs.” Active learning…
Abstract
Purpose
With the use of a curriculum framework, consumer educators can “work to improve their students' emotional states and examine critically their self-beliefs.” Active learning research has focused on attitudinal reactions rather than cognitive outcomes. It can be processed and implemented for real, dynamic and vibrant learning whereas passive learning is used to acquire ideas and information that is available for recall. This study aims to assess the impact of active and passive learning tools on Environmentally sustainable consumption behaviour [ESCB]. This study will help to grasp the authorities' focus on recommending the types of active and passive learning for the institutions for enhancing Environmentally sustainable consumption behaviour [ESCB] among children.
Design/methodology/approach
The data analysis for this study was conducted using Analysis of Variance (ANOVA), a statistical method commonly used to compare the means of multiple groups to determine if there are significant differences among them. The study followed an experimental design, specifically a pre-test–post-test control group design, which is ideal for assessing the impact of an intervention. The study involved a total of 641 school children as participants. These children were distributed across three grade levels: Third Class, Fourth Class and Fifth Class.
Findings
It was found that active learning forms were effective and statistically significant for impacting ESCB as compared to control group results. It was also found that passive learning forms were an effective but statistically non-significant method for impacting ESCB among primary school children.
Research limitations/implications
Based on the findings, the study concluded that while active learning styles have a greater impact on ESCB than passive learning styles, it is still necessary to determine which active or passive learning styles are most effective in influencing ESCB.
Practical implications
This study will assist educators in understanding the kinds of Active and Passive learning environments that can be used to encourage children's environmentally friendly consumption practices.
Originality/value
This paper is entirely novel and has been composed by the author