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Article
Publication date: 14 February 2025

Amir Khushk, Liu Zhiying, Xu Yi and Nasir Aman

Human resources transformation is an essential concept that significantly changes how organizations manage their personnel in an ever-changing business environment. This research…

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Abstract

Purpose

Human resources transformation is an essential concept that significantly changes how organizations manage their personnel in an ever-changing business environment. This research intends to explore the potential of artificial intelligence (AI) technologies to facilitate human resource (HR) transformation in automobile companies in China.

Design/methodology/approach

The research employs qualitative approaches such as interviews and case studies to gain insights and viewpoints from key stakeholders. The interviews were semi-structured and carried out in person, enabling an in-depth investigation of their experiences and perspectives. The duration of each interview ranged from 30 to 40 minutes.

Findings

The study explored three main themes: employee acceptability, career growth and performance, using system thinking theory. The findings highlight the various effects of AI technology on HR changes in automobile businesses. First, AI helps increase employee approval by simplifying activities and improving user experience. Second, it greatly impacts professional advancement by providing tailored learning and skill-building chances. Third, AI integration has a favorable effect on organizational performance indicators such as efficiency, agility and adaptability.

Practical implications

This research's findings significantly contribute to scholars and practitioners engaged in HR reforms. Comprehending the subtle impacts of AI technology on employee acceptability, career advancement and organizational effectiveness helps guide strategic decision-making. Furthermore, these results emphasize the need to connect AI-based HR initiatives with overall corporate goals to enhance impact and efficiency

Originality/value

This research provides new insights into how AI technologies interface with HR transformation. The study offers a thorough understanding of intricate dynamics and identifies new possibilities for using AI in HR practices via system thinking theory. The research enhances academic discussion on HR transformation in the age of AI-driven innovation.

Details

Business Process Management Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-7154

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