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This study aims to explore the factors affecting sustainable workplace remodeling in Saudi Arabia.

A literature review was conducted, resulting in 30 factors grouped into five categories. A questionnaire was designed and tested, and stakeholders including architects/engineers (A/Es), contractors and facilities managers were surveyed to evaluate the importance of these factors. The responses were analyzed to determine the relative importance index (RII), importance rating (IR) and ranking of each factor.

All 30 factors were evaluated as “Extremely Important” and “Very Important” in the collective assessment conducted by the three stakeholder categories. The findings revealed that the key factors, unanimously highlighted by all groups, include “The highest-ranking factors Constrained budget for the project”, “Availability of an experienced contractor in the remodeling field”, “Compliance with safety codes and standards”, “Underestimation of project complexity” and “Availability of specifications”.

The study presents an approach for assessing stakeholder consensus, using the RII and Spearman’s rank correlation coefficient to analyze the results. This approach aims to improve understanding of how various stakeholders influence and perceive sustainability in construction projects.

The study offers guidance for various stakeholders, to integrate sustainable practices into their operations. It emphasizes communication, implementing cost-efficient designs and ensuring compliance with sustainability standards to enhance the longevity and efficiency of remodeled workplaces.

The study adds to the current knowledge base by providing insights into sustainable practices of workplace remodeling specific to the context of Saudi Arabia.

Although the metaverse has been widely adopted in developed countries, there has not been any research investigating the implantation of this highly transformative technology in emerging economies and disadvantaged regions, such as Tunisia. This paper aims to critically explore the factors influencing the adoption of metaverse for cultural heritage experience and discusses how will it disrupt the future of the hospitality industry.

A total of 44 semi-structured interviews were conducted in the Tunisian hospitality industry who provided their expert opinions during in-depth interviews. The interviews were then analysed using thematic analysis.

The findings indicate that the metaverse presents benefits, success factors and challenges for offering cultural heritage experiences in the hospitality industry and that its adoption in poor and less developed countries is nuanced.

The findings of the study help hospitality managers identify opportunities and challenges in metaverse, fostering an understanding of the cultural environment and its socio-economic development as key requirements to enhance visitor experience via metaverse.

Leveraging the metaverse for cultural enrichment can be a powerful tool for the socio-economic development of underprivileged regions, provided that it is implemented inclusively to include underprivileged labour, whose work in the industry lies on the bottom of the economic pyramid.

This paper further explains the impacts of metaverse on cultural heritage experience provided in the hospitality industry rooted in the previous literature relating to technology-enhanced experience.

While scholars agree on the complexity of knowledge management processes (KMPs), achieving a comprehensive understanding of these processes and how they integrate into the core organizational processes still proves challenging. In response to this research gap, this study presents a pioneering, inductive exploration into the views of chief knowledge officers (CKOs).

We employed an interpretative multiple-case study methodology, conducting semi-structured interviews with 28 CKOs across diverse industry sectors. Thematic analysis was utilized to analyze the data.

The CKOs’ insights reveal that the degree of “superposition and overlap” between KMPs and business processes is pivotal to the effectiveness of both knowledge management (KM) and business operations. The study introduces the concept of “transparent KM,” where KM becomes an imperceptible yet indispensable element of the organizational structure. This challenges the conventional notion of KM as an isolated discipline and highlights the dangers of artificially segregating KMPs from core business processes, which can result in employee disengagement and managerial doubts about the value of KM.

This research contributes to a novel vision of KM, advocating for the seamless integration of KMPs into organizational processes. It suggests that KM should be considered a ubiquitous force that naturally enhances organizational workflows. Scholars, practitioners and company leaders, in designing business processes, should take into consideration their KM implications and, in turn, potentially reshaping the strategic role of KM in organizations.

This research paper aims to explore the added value of knowledge management (KM) and its antecedents for innovation and organizational performance (OP) in marginal healthcare organizations.

Using insights from the resource-based view and knowledge-based theory of the firm, the model explains the effects of technology capabilities (TC) and organizational culture (OC) on the KM process, process innovation (PIN), administrative innovation (AIN) and OP. The authors used partial least squares structural equation modeling (PLS-SEM) and fuzzy-set qualitative comparative analysis (fsQCA) to analyze data collected from 168 healthcare practitioners in Cameroon using a survey.

The authors reveal that TC and OC positively impact some KM components. Knowledge sharing (KS), knowledge acquisition (KA) and responsiveness to knowledge (RK) influence PIN, while only PIN and KA influence OP. FsQCA provided several configurations that lead to high OP within healthcare centers. As a result, the results are adaptable to any healthcare center that wishes to set up one or more KM processes.

Given that the results will help the health workforce make concerted decisions about medical care, the authors contribute significantly to the definition and optimization of KM in healthcare by implementing various processes and policies to ensure the continued existence of high-quality and outstanding healthcare systems. The KM propositions will enable healthcare centers to: (1) improve the quality of patient care through collegiality in medical practice; (2) optimize processes in the patient care chain; and (3) leverage knowledge gained though knowledge sharing among the medical team. The propositions open up avenues for future research in addition to providing practical implications for healthcare center practitioners.

This study sheds new empirical light on the relationships between KM antecedents and processes, innovation and OP in healthcare centers. This research is one of the few to examine the relationship between TC, OC, KM processes, innovation and OP in developing countries. This paper aims to fill this gap and inform future research concerning KM in the healthcare sector. Further, this study goes beyond testing the PLS-SEM approach's hypotheses by applying fsQCA to provide practical and comprehensive knowledge on how to increase the efficiency of a healthcare center through KM.