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The purpose of the paper is to understand whether, why and when role overload predicts an organization-directed CWB: cyberloafing. To do so, we utilize the Stressor-Emotion–CWB theory and social exchange theory.

The authors collected data from 506 employees working in five Information Technology (IT) firms in India using a multiwave survey design. Results revealed support for all the hypotheses.

This study found that negative affect partly carries the influence of role overload to cyberloafing. Secondly, the results indicate that role overload has a direct and positive relationship with cyberloafing. Third and finally, we found that narcissism moderates the positive relationship between role overload and negative affect, followed by cyberloafing.

This paper showcases that role overload can evoke cyberloafing both as a coping mechanism and a retaliatory response directed at the organization. This paper further demonstrates that employees high in narcissism are vulnerable to stressors like role overload, and as a result, they experience more negative emotions and engage in more cyberloafing.

This paper intends to contribute to the evolving understanding of Indian adolescents as consumers by examining their unique relationships with food brands, focusing specifically on brand love. It further investigates the key drivers that cultivate brand love among adolescents and explores the resulting outcomes of brand love.

About 37 in-depth interviews, including three exercises, were conducted with adolescents aged 11–16. The first and second exercises used projective techniques to explore respondents’ culture-bound love relationships with their favorite brands. Using the laddering technique, the third exercise investigated the critical drivers of respondents’ brand love.

The study reveals that adolescents derive value through attribute-benefit-value linkages from the consumption experience, leading to brand love. The customer value–brand love dynamics result in adolescents’ customer engagement behavior. Additionally, Indian adolescent customers seek brand consumption as a medium to instate their social identity and achieve hedonic pleasure from the experience. The study highlights the role of socialization and attitudinal autonomy in shaping adolescent–brand interactions.

The study could be relevant for both academicians and practitioners as they unveil the consumer psychology of contemporary adolescents in emerging countries like India and how similar or different they are from adult consumers. Also, there are very few adolescent–brand relationship studies in the past that have been deliberated in the context of food brands. Brand managers may design their product development and communication appeals around higher levels of abstraction in the attribute-benefit-value linkages discovered by this study.

During the past decade, marketing literature has focused on investigating the dark side of consumer emotions and their behavior. This demands further research for a more in-depth understanding. Hence, drawing on affective events theory, this study aims to examine employee incivility (rude and poor behavior) and its consequences on brand hate. Furthermore, the authors also introduced perceived justice as a moderator to buffer the impact of brand hate.

A scenario-based survey was used to collect data from 212 consumers from the airline industry. Structural equation modeling was performed through SmartPLS.

Findings revealed that employee incivility instigates brand hate. Results further showed that attitudinal brand hate influences brand opposition and detachment, whereas behavioral brand hate only influences brand detachment. Additionally, perceived justice moderates the negative relationship between employee incivility and brand hate. Overall, the results showed that employee incivility can trigger brand hate, and service recovery can reduce the negative impact of employee behavior on brand hate in the aviation sector.

This study contributes to brand hate and service recovery literature.

This study provides deep insights into how employee behavior can cause brand hate and how recovery strategies can help buffer its impact.

In the existing literature, limited studies have focused on organizational factors instigating brand hate. To the best of the authors’ knowledge, this study is the first to associate employee incivility and brand hate.

Borrowers’ intentional non-payment of bank loans despite being able to pay is a financial crime. This paper explores how willful loan defaulting became a societal practice in Bangladesh, where non-performing loans (NPLs) are assumed to surpass BDT 4 trillion mainly due to habitual defaults of large borrowers.

This study reviewed publicly available documents and interviewed bank managers, loan takers, regulators and industry experts. It drew on Pierre Bourdieu’s practice theory, specifically the concepts- habitus, capital and field, to explain the permeation of “intentional defaulting culture” in the banking industry.

Willful defaulting in Bangladesh is an outcome of a harmonious blend of defaulters’ mindsets and possession of capital supported by the structure and rules of the field. The socio-political context facilitates, rather than impedes, the “unwillingness to pay” motive of the habitual defaulters due to their possession of different forms of capital.

Understanding of how the crime of willful defaulting emerges and persists in society may have policy and practice implications in economies suffering NPL problems.

This study explicates how individual intents and institutional structures jointly amplify financial crimes in society.

Construction safety is a crucial aspect that has far-reaching impacts on economic development. But safety monitoring is often reliant on labor-based observations, which can be prone to errors and result in numerous fatalities annually. This study aims to address this issue by proposing a cloud-building information modeling (BIM)-based framework to provide real-time safety monitoring on construction sites to enhance safety practices and reduce fatalities.

This system integrates an automated safety tracking mobile app to detect hazardous locations on construction sites, a cloud-based BIM system for visualization of worker tracking on a virtual construction site and a Web interface to visualize and monitor site safety.

The study’s results indicate that implementing a comprehensive automated safety monitoring approach is feasible and suitable for general indoor construction site environments. Furthermore, the assessment of an advanced safety monitoring system has been successfully implemented, indicating its potential effectiveness in enhancing safety practices in construction sites.

By using this system, the construction industry can prevent accidents and fatalities, promote the adoption of new technologies and methods with minimal effort and cost and improve safety outcomes and productivity. This system can reduce workers’ compensation claims, insurance costs and legal penalties, benefiting all stakeholders involved.

To the best of the authors’ knowledge, this study represents the first attempt in Bangladesh to develop a mobile app-based technological solution aimed at reforming construction safety culture by using BIM technology. This has the potential to change the construction sector’s attitude toward accepting new technologies and cultures through its convenient choice of equipment.

This paper aims to describe the phenomenon of tyrannical leadership in the academic setting, emphasizing the research scholars. It seeks to understand how research scholars experience and perceive tyrannical leadership, its effects on their scholarly output and well-being, and coping strategies.

This study uses a qualitative interpretive phenomenological approach, utilizing the Gioia methodology to explore the experiences of research scholars under tyrannical leadership. Data was collected through semi-structured interviews with 14 research scholars from various disciplines who have experienced tyrannical leadership. The conservation of resources (COR) theory served as the theoretical framework for analysis.

This study reveals four key dimensions of tyrannical leadership in academia: manifestations of tyrannical leadership, consequences on scholars, institutional and personal responses, and impacts on the future academic landscape. The main issues were stress and social isolation, decreased performance and study results, and potential effects on future employment opportunities. Lack of institutional support and the cultivation of individual ways of dealing with stress were also mentioned.

This study provides original insights into how tyrannical leadership impacts doctoral students’ academic performance, well-being and coping strategies, addressing a significant gap in both leadership and higher education research. It extends the application of COR theory to educational contexts and offers insights that can inform policy changes and improve support systems for early-career researchers in higher education.

Although many studies have investigated the link between abusive supervision and employee organizational citizenship behavior (OCB), most of them have been performed in isolation, resulting in inconsistent findings and a lack of a systematic structure for understanding how abusive supervision affects OCB. Building on the conservation of resources theory, this study aims to investigate the impact of abusive supervision on OCB through the mediating role of burnout. Additionally, the moderating influence of workplace friendship on the link between abusive supervision and burnout was examined.

We used data from a two-wave survey of 316 employees with a time interval of 4 weeks. We conducted a mediated moderation analysis to test our model using PROCESS (Hayes, 2013), a statistical macro for SPSS, to examine moderated mediation models' direct and indirect effects.

The findings revealed that burnout completely mediated the association between abusive supervision and OCB. Additionally, workplace friendships strengthen employees' social networks, providing them with increased resources and support when facing abusive supervision compared to those lacking such friendships. The results have both theoretical and practical implications, which are discussed.

First, this study examined the moderating role of workplace friendship and the mediating role of burnout in the relationship between abusive supervision and OCB. This is a novel contribution to the literature, as previous research has not examined these factors. Previous research has shown that abusive supervision can lead to decreased effort, but the mechanisms that affect job performance have attracted relatively little attention.

In the evolving digital work landscape, where cyberloafing has become a notable challenge, this study aims to investigate the mechanisms through which organizations can effectively reduce such behaviors. Specifically, the research explores the role of employee adaptability in mitigating cyberloafing, taking into account the influences of temporal leadership, teamwork attitudes, and competitive work environments.

Utilizing the broaden-and-build theory and the job demands-resources (JD-R) model, we analyzed data from 245 employees through structural equation modeling (SEM) to investigate how various factors influence cyberloafing.

The results indicate that employee adaptability significantly mitigates cyberloafing and serves as a mediating factor between temporal leadership, teamwork attitudes, and the impact of competitive work environments on cyberloafing. Temporal leadership and teamwork attitudes positively correlate with increased adaptability, thereby reducing cyberloafing. Conversely, competitive work environments, while slightly enhancing adaptability, substantially increase cyberloafing.

The study contributes new insights into the dynamics of cyberloafing, emphasizing the critical roles of adaptability, teamwork attitudes, and temporal leadership in reducing such behaviors. It underscores the need for organizations to foster a supportive culture that minimizes competitive pressures and promotes teamwork and leadership strategies conducive to high productivity and minimal cyberloafing. This research offers practical implications for designing workplace strategies aimed at boosting productivity and curbing undesirable online behaviors during work hours.

This study aims to investigate the pricing dynamics within a triple-channel supply chain. The publisher can sell printed books (p-books) through bookstores or online direct sales, and electronic books (e-books) are sold directly through the internet. The primary objectives include determining optimal wholesale and final prices for p-books, assessing the profitability of introducing e-books, comparing profits across channels and supply chain modes and identifying optimal demand volumes.

The research uses first-order derivatives and the Stackelberg game to analyze the pricing strategies. Two supply chain modes, centralized and decentralized, are considered, and various parameters are examined to understand their impact on prices, demand volumes and final sales profit.

The results indicate that the e-book is either not published or is introduced simultaneously with the printed version in both modes. In the decentralized mode, the wholesale price of a p-book is equivalent to the final price in the bookstore channel in the centralized mode. One channel among the three selling channels is used to maximize the total profit in the centralized supply chain, whereas all demand should be fulfilled through either online direct sales or e-book channels in the decentralized mode.

This paper introduces a comprehensive triple-channel book supply chain model, considering cross-price sensitivities and lag times for e-books. The study provides insights into the dynamics of the book industry and compares them with existing literature, contributing to a broader understanding of the pricing strategies in a triple-channel context.

This study explores the intricate relationships between greenwashing (GW), negative word-of-mouth (NWoM) and brand avoidance (BA), emphasizing the pivotal roles of green perceived risk (GPR) and green trust (GT). By analyzing these dynamics, the study sheds light on the effect of GW on consumer reactions and behaviors toward brands engaging in green marketing practices.

The current study used a survey dataset of 512 customers in Saudi Arabia and applied partial least squares-structural equation modeling (PLS-SEM) to assess the paths within the proposed model.

The findings of this study indicate that consumers’ perceptions of GW can harm brands. Specifically, GW positively influences BA through both GPR and GT. Moreover, GW directly affects NWoM and indirectly via GPR.

The study provides actionable insights for practitioners, emphasizing the importance of avoiding deceptive green marketing (i.e. GW) to build consumer trust and reduce negative behaviors like BA and NWoM. By adopting transparent practices and leveraging third-party environmental certifications, brands can enhance credibility, mitigate risks and maintain customer loyalty in sustainability-focused markets.

Drawing on signaling theory and expectancy violation theory, this study builds a new framework to highlight the harmful effects of GW on brands. By integrating these theories, the framework effectively explains how GW can trigger extreme responses such as NWoM and BA, thereby contributing to research that has previously overlooked the connections between these factors.