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Students will learn to:

1. Assess the hiring challenges of HR managers in emerging markets.

2. Illustrate the application of generative artificial intelligence (GenAI) tools in the hiring process of new ventures.

3. Evaluate the effectiveness and challenges of technology-based hiring.

The case study centres on Hamada Tea Co. Ltd., exploring its hiring challenges in emerging markets. The protagonist, Hema, the company’s executive director, is grappling with whether to invest in GenAI-based hiring tools or continue with the manual scouting process. The case highlights her journey in recruiting a retail sales executive, providing a detailed look into the hiring difficulties unique to new ventures. Designed for students interested in understanding recruitment processes, this case aims to teach the complexities of hiring in new ventures with resource constraints. Through this case, students can examine how GenAI can potentially overcome these challenges and enhance the effectiveness of hiring processes.

This case can be used for undergraduate and postgraduate students to teach the hiring process and its challenges. It is suited for courses that cover introduction to human resource management, digital transformation in HR, entrepreneurship, talent management practices and GenAI in recruitment.

Teaching notes are available for educators only.

CSS 6: Human Resource Management.

This study aims to explore and understand the literature on digital transformation (DT) research that will lead to developing a conceptual and thematic structure of DT management.

The research approach employed a hybrid approach of bibliometric analysis and a structured review of DT management research studies from 2017 to 2023. Although systematic reviews and bibliometric analysis are distinct methods, they complement one another in research by enabling the synthesis and analysis of existing literature. Scopus and Web of Science (WoS) were selected as the bibliographic databases for this study since they are generally accepted as the most comprehensive data sources for various purposes.

Findings revealed 186 publications during these periods, with the top three publications being the Journal of Business Research, Business Horizons and California Business Review. Top-ranking researchers hailed from Germany, Japan and Spain. Keywords that appeared were innovation, digital transformation, artificial intelligence and DT. In the management area, there are fewer studies conceptualising DT management that led to this study forming a conceptual framework using a qualitative, interpretative and thematic analysis approach.

These findings are relevant for understanding the phenomenon of DT and DT management. The study contributes to the emerging body of knowledge in management and DT.

The present study aims to gauge the experience of gender non-binary (NB) employees in the context of employee value propositions (EVP) in Indian enterprises and make suggestions for organizations to align their gender-aligned interventions with the EVP framework.

Qualitative methodology was used for collecting data through semi-structured interviews and subsequent analysis of the transcripts. The data was gathered from 10 NB participants working in Indian enterprises with the use of non-probabilistic purposive snowball sampling.

The analysis revealed eight themes representing the good, bad and ugly experiences of NB individuals within the context of EVP. These findings underscore the potential of enriching value propositions for employees to promote gender inclusion in corporate settings, contributing to long-term organizational success.

The study offers both theoretical and practical implications for fostering inclusivity at the workplace. It suggests that policymakers and organizations should align EVP with diversity and inclusion initiatives, re-evaluate hiring processes and promotion policies to ensure equal opportunities for NB individuals, provide regular staff training to address biases and implement inclusive insurance policies and representation in employee resource groups (ERGs).

This study provides unique insights into the experiences of NB employees within the framework of EVPs in Indian organizations.

Odisha is an eastern coastal destination filled with hidden and unexplored cultural and culinary heritage that has the potential to be a sight of food tourism with its rich wealth within its territorial borders. Food has always been a significant element and marketing tool for promoting the beachfront destination's cultural significance. Therefore, seeing the aspect, researchers made a keen interest in investigating and understanding the identification and mapping of the tropical food variations that existed in the region. Additionally, the purpose of the research study is to assess the impact that culinary tourism has on the economy of the region as well as its capacity to attract visitors. Through this study, the undiscovered prospects of culinary tourism in Odisha will be uncovered, and the tourist department of the state will get vital information that will help them improve the development and marketing of the local culture.

This study aims to empirically examine the influence of transformational leadership on job satisfaction in Jordanian commercial banks through knowledge sharing as a mediator. The data were collected from 232 employees and then analyzed through regression analysis using SPSS. The results revealed that there is a significant influence of transformational leadership on job satisfaction, as well as a significant influence of knowledge sharing on this relationship. These findings imply that if managers adopt transformational leadership, their subordinates can be satisfied with their jobs, specifically if they facilitate knowledge sharing. This study sheds light on improving organizational performance and employee engagement in a specific context and provides excellent direction for future contributions.

 High-performance workplace systems (HPWS) have evolved from being mere buzzwords to essential pillars for organisational success. This calls for in – depth examination by both academic scholars and industry professionals. The study aims to offer a comprehensive academic assessment of the significance of HPWS in enhancing human resource management.

In this study, the authors conducted a literature review (bibliometric and content analysis) of 152 peer-reviewed scholarly articles published from 2003 to 2024. This study used Vosviewer software and the bibliometrics package in R software to investigate publishing patterns, influential contributors, themes and topics underpinning HPWS.

The work offers a thorough and insightful examination of the ideas, components and effects of HPWS on businesses and workers. It presents three research fronts that collectively contribute to the understanding of HPWS.

This work emphasises the significance of incorporating high-performance workplace processes to cultivate a culture of excellence and enhance employee engagement. Organisations can use evidence-based strategies identified in the literature to boost performance, promote job satisfaction and retain high-performing employees.

The study applies HPWSs to inform organisational policy development by acknowledging firms’ inherent capabilities and competencies to integrate HPWS effectively. The results serve as compelling evidence for recognising the capacity of HPWS to impact various facets of an organisation.

To avoid indecisiveness and a lack of direction in making a successful career transition, it may be necessary to modify the career transition process through career mentorship (CM). The study aims to investigate career adaptability as pathways through which CM is related to trainees’ career transition.

A three times cross-sectional data were collected from 480 national industrial skills development program (NISDP) trainees among five industrial training fund (ITF) trainees in Southeastern Nigeria.

The analysis revealed that CM positively associated with the trainees’ career transition behaviors. CM is also positively associated with the trainees’ career adaptability. Also, career adaptability is positively associated with trainees’ career transition behaviors. Likewise, career adaptability mediated the link between CM and career transition behaviors.

Conducting the study in a previously neglected context extended our understanding of the indirect relationship between CM and trainees’ career transition behavior.

This paper examines and empirically validates the artificial intelligence-enabled human resource management (AI-enabled HRM) dimensions and sustainable organisational performance (SOP) relationship. It also examines the mediation and moderation of employee engagement (EE) and fusion skills (FS).

The indirect effects of AI-enabled HRM dimensions on SOP were found using structural equation modelling (SEM), bootstrapping and FS’s moderation effect by AMOS 22.

Results showed that AI-enabled HRM dimensions indirectly affected SOP through EE as a full and partial mediator with no moderation effects of FS.

This is the first study to link AI-enabled HRM dimensions, EE and SOP and determine how FS moderates EE and SOP.

This study aims to examine the moderating impact of audit quality (AQ) on the relationship between environmental, social and governance (ESG) disclosure and financial performance (FP) in the Indian context.

The study sample consists of 218 Indian firms, for which Credit Rating Information Services of India Limited has published the ESG scores. Panel data estimation technique is used to examine the direct and moderating impacts. Furthermore, the two-stage least square estimation technique is used for robustness checks.

The study finds a positive impact of ESG score and its components on FP. The findings support the positive “revisionist” hypothesis. The results demonstrate that AQ significantly moderates the relationship between ESG scores and FP. It implies that the impact of ESG disclosure on FP is considerably greater for the Big-4.

The study enriches the existing knowledge by providing empirical evidence on the moderating role of AQ on the ESG disclosure and FP relationship. The findings have several policy implications.

This research aims to investigate the relationships between organizational learning (OL), corporate social responsibility (CSR), corporate financial performance (CFP) and sustainable corporate performance (SCP) within the context of food-manufacturing family enterprises in Vietnam. Specifically, the study strengthens the combination of these three factors that collectively contribute to enhancing SCP. Furthermore, the research explores the role of service quality (SQ) and green brand innovativeness (GBI) as strategic levers for achieving a competitive edge in SCP within family enterprises.

This study was used the quantitative method to evaluate the influence of CSR, OL, CFP, SQ and GBI on the SCP of family enterprises. The study sample comprised 456 responses from top and middle management of organizations and used the smart partial least squares SEM (version 3.3.2) to analyze the data in the year 2024.

The study provides significant positive relationships between OL, CSR and CFP in contributing to enhancing SCP within family enterprises. Results suggest that firms with strong OL, CSR and CFP collectively could improve SCP. Furthermore, SQ and GBI emerged as integral factors in differentiating family enterprises in terms of SCP. While SQ plays a significant role in building customer loyalty and trust, GBI is crucial for positioning family enterprises as a sustainable one in the market. Thus, this study contributes to the existing academic knowledge by providing insights into how family enterprises can effectively balance economic, social and environmental objectives for long-term sustainability.

While previous studies have explored these factors independently, this study offers a novel perspective by examining their performances correlatively. The outcomes of this study provide valuable guidance for family enterprises’ managers, CEOs and business leaders to make strategic sustainability plans and create competitive edge when it comes to SCP.