Dian Palupi Restuputri, Ilyas Masudin, Auraria Putri Septira, Kannan Govindan and Widayat Widayat
This study highlights the significance of knowledge management in the relationship between organizational ambidexterity and organizational performance within the context of…
Abstract
Purpose
This study highlights the significance of knowledge management in the relationship between organizational ambidexterity and organizational performance within the context of Indonesian SMEs.
Design/methodology/approach
The study adopts a quantitative research approach, employing a survey questionnaire to collect data from a sample of SMEs operating in Indonesia. Structural Equation Modeling using Partial Least Square is used to investigate the relationship between variables.
Findings
The findings of this study show that in the context of small and medium enterprises, the variables of environmental and technological uncertainty are not driving factors in organizational ambidexterity. In contrast, market uncertainty has a significant effect on organizational ambidexterity. Moreover, it is also found that knowledge management does not support the variables of environmental, market, and technological uncertainty on organizational ambidexterity in small and medium enterprises. The results show that knowledge management plays a significant role in organizational ambidexterity. It also shows that knowledge management could support a significant way between organizational ambidexterity and organizational performance.
Originality/value
The findings of this study give insights for SMEs to attain a sustainable competitive edge in a dynamic business landscape by implementing efficient knowledge management techniques that bolster their ambidextrous capacities.
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Hend Sameh Hafez Hassan, Ahmed Abdelkader and Oualid Abidi
The concept of smart cities, driven by advancements in innovative information and communication technologies (ICTs), has gained significant attention in recent years. Smart cities…
Abstract
The concept of smart cities, driven by advancements in innovative information and communication technologies (ICTs), has gained significant attention in recent years. Smart cities aim to improve the quality of life for citizens by leveraging ICT to enhance the efficiency and effectiveness of urban services and infrastructure. One critical aspect of smart cities development is advanced innovations in water management, which play a vital role in achieving sustainability, prosperity of community and ensuring the availability of clean water resources. This chapter explores the relationship between advanced water management and smart cities development and highlights the synergies and benefits that arise from their integration. The chapter develops a framework for adopting innovative ICTs that support the gradual transformation toward next generation smart cities in the Gulf Cooperation Council (GCC) region. Such transformation aligns with the United Nations’ sustainable development goals (SDGs) and the maintenance of various social, economic, and environmental developments. The chapter begins by discussing the fundamental principles of smart cities and the role of advanced sensing technologies in enabling efficient and automated processes within urban environments. It then delves into the concept of water-sensitive cities, the importance of urban water mass balance analysis in designing sustainable water management strategies, and the emerging trends in water management. Furthermore, the chapter explores the integration of smart program management and the role of citizen engagement in the design and development of smart cities in the GCC countries and finally challenges and concerns facing these programs.
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Rangga Primadasa, Elisa Kusrini, Agus Mansur and Ilyas Masudin
This study aims to comprehensively identify and categorize key indicators for halal-sustainable supply chain management (HSSCM) tailored to small- and medium-sized enterprises…
Abstract
Purpose
This study aims to comprehensively identify and categorize key indicators for halal-sustainable supply chain management (HSSCM) tailored to small- and medium-sized enterprises (SMEs) in the food sector, emphasizing economic, environmental and social sustainability.
Design/methodology/approach
This paper uses integrated approaches such as decision-making trial and evaluation laboratory, interpretative structural model and MICMAC to investigate the interconnectedness between the economic, environmental, social and halal-specific criteria in the food sector for SMEs.
Findings
This study highlights 16 crucial indicators for HSSCM in SMEs within the food industry, organized into economic, environmental, social and halal-specific categories. The total relationship matrix shows important interdependencies between indicators, like operational costs and logistics, underscoring the necessity for a comprehensive management approach. Additionally, the cause-effect diagram and structural self-interaction matrix (SSIM) illustrate the hierarchical relationships among these indicators, aiding in strategic planning and decision-making.
Originality/value
This study integrates a broader range of indicators and reveals complex dependencies critical for managing halal supply chains effectively. This study also offers a robust framework for integrating halal practices and sustainability, supporting SMEs in adopting ethical, environmentally conscious business strategies.
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Siti Falindah Padlee, Ummi Salwa Ahmad Bustamam, Nik Hazimah Nik Mat and Noor Zatul Iffah Hussin
This paper aims to present a review and analysis of the literature on halal services over 25 years. The number of publications on halal services has increased over the years in…
Abstract
Purpose
This paper aims to present a review and analysis of the literature on halal services over 25 years. The number of publications on halal services has increased over the years in the fields of business, management and economic research; however, the topic has been discussed less comprehensively in relation to bibliometric analysis.
Design/methodology/approach
This study was conducted using review and bibliometric analysis. In total, 346 articles were extracted using a modified Preferred Reporting Items for Systematic Review and Meta-Analyses procedure, and 176 documents were eliminated because they were not within the scope of the Halal Services topic. Finally, 170 articles were analyzed using the Biblioshiny-Bibliometrix R package.
Findings
Research on halal services has grown steadily over the past 25 years. Most studies were conducted in Muslim countries; however, some non-Muslim countries, such as the United Kingdom and China, also contributed to the topic of halal services. Thematic analysis revealed that most halal services papers are categorized under the “Niche Theme” or the “Basic Theme.”
Research limitations/implications
This study contributes by providing future researchers with knowledge and information on knowledge structures and state-of-the-art halal services. This study also provides insights into the development of novel ideas that may contribute to expanding the research on halal services worldwide.
Originality/value
This study provides a comprehensive analysis of halal services research using bibliometric analysis. Through this method, this study attempts to summarize the trends in halal service research over 25 years, which may suggest future research directions into halal services.
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Pornpana Tangchua and Assadej Vanichchinchai
This study investigates the relationships between service quality, relationship quality (i.e. satisfaction, trust and commitment) and loyalty in the business-to-business (B2B…
Abstract
Purpose
This study investigates the relationships between service quality, relationship quality (i.e. satisfaction, trust and commitment) and loyalty in the business-to-business (B2B) context.
Design/methodology/approach
A questionnaire was developed from a comprehensive literature review. It was verified by experts and statistical techniques. The data were collected from senior purchasing officers in 232 electrical and electronics companies in Thailand. Path analysis of structural equation modeling was used to analyze the hypothesized model.
Findings
It was found that service quality has a significant positive direct effect on satisfaction, trust and commitment. Commitment significantly affects loyalty, while service quality, satisfaction and trust do not.
Originality/value
This is one of the first examples of empirical research to examine the links between service quality, components of relationship quality and loyalty in the B2B electrical and electronics context.
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Aris Nur Hermawan, Ilyas Masudin, Fien Zulfikarijah, Dian Palupi Restuputri and S. Sarifah Radiah Shariff
The study aims to determine the impact of sustainable manufacturing on environmental performance through government regulation and eco-innovation in Indonesian small and…
Abstract
Purpose
The study aims to determine the impact of sustainable manufacturing on environmental performance through government regulation and eco-innovation in Indonesian small and medium-sized enterprises (SMEs).
Findings
The results indicate sustainable manufacturing plays a significant role in SMEs' environmental performance and regulations, and eco-innovation can moderate it. It also reveals that government regulation has a positive and significant effect on environmental performance. Moreover, eco-innovation has a positive and significant effect on environmental performance.
Practical implications
The findings of this study indicate that SMEs can embrace sustainable manufacturing practices and achieve their long-term sustainability goals by adhering to regulations, collaborating with stakeholders and implementing eco-friendly innovations.
Originality/value
This research uncovers ground-breaking perspectives on the evolution of scientific knowledge about the impact of eco-innovation, regulatory measures and sustainable manufacturing practices on the environmental performance of SMEs.
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Xiubin Gu, Yi Qu and Zhengkui Lin
The purpose of this study is to investigate the pricing strategies for knowledge payment products, taking into account the quality level of pirated knowledge products, in the…
Abstract
Purpose
The purpose of this study is to investigate the pricing strategies for knowledge payment products, taking into account the quality level of pirated knowledge products, in the context of platform copyright supervision.
Design/methodology/approach
This study abstracts the knowledge payment transaction process and aims to maximize producer's revenue by constructing a pricing model for knowledge payment products. It discusses pricing strategies for knowledge payment products under two scenarios: traditional supervision and blockchain supervision. The analysis explores the impact of pirated knowledge products quality level and blockchain technology on pricing strategies and consumer surplus, while providing threshold conditions for effective strategies.
Findings
Deploying blockchain technology in platform operations can significantly reduce costs and increase efficiency. In both scenarios, knowledge producer needs to balance factors such as the quality of pirated knowledge products, the supervision level of platform, and consumer surplus to dynamically adjust pricing strategies in order to maximize his own revenue.
Originality/value
This study enriches the literature on the pricing models of knowledge payment products and has practical significance in guiding knowledge producer to develop effective pricing strategies under copyright supervision.