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Article
Publication date: 6 November 2023

Zi-Chin Cheng, Wen-Qi Ruan, Shu-Ning Zhang and Fang Deng

This study aims to reveal the triggering mechanism and boundary conditions of tourists’ cross-border travel anxiety (CBTA) from different crisis information sources.

Abstract

Purpose

This study aims to reveal the triggering mechanism and boundary conditions of tourists’ cross-border travel anxiety (CBTA) from different crisis information sources.

Design/methodology/approach

Drawing on the heuristic-systematic model (HSM), this study constructs a theoretical formation path of tourists’ CBTA. Based on competence-based and moral-based crises, hypotheses were examined through three situational experiments, targeting Chinese and Malaysian potential tourists.

Findings

Organization-released crisis information triggers higher tourists’ CBTA than government ones, with perceived uncertainty mediating it. Crisis communication message appeals (CCMAs) (rational vs emotional) negatively moderate the above relationships. Rational CCMAs work for governmental crisis communication, while emotional CCMAs work for organizational ones.

Practical implications

This study proposes a heuristic cross-border tourism crisis information dissemination strategy for destination management organizations and highlights the advantages of CCMAs in preventing secondary crises.

Originality/value

This study reexamines the cause-and-effect and the intervention mechanisms of tourists’ reactions to crisis information, which expands the cross-border tourism crisis management research and the application of the HSM in such a context.

目的

本研究旨在从不同的危机信息源中揭示游客跨境旅行焦虑的触发机制和边界条件。

设计/方法/途径

本研究借鉴启发式-系统式模型(HSM), 构建了游客跨境旅游焦虑的理论形成路径。基于能力型和道德型目的地危机事件, 以中国及马来西亚潜在游客为例, 通过三组情境实验验证所提出的假设。

研究发现

与政府发布的危机信息相比, 组织发布的危机信息会引发更高的游客跨境旅游焦虑, 而感知不确定性会对该路径起到中介作用。危机沟通信息诉求(理性vs.感性)对上述关系起负向调节作用。理性的信息诉求适用于政府危机沟通, 而感性的信息诉求适用于组织危机沟通。

实践意义

本研究为目的地管理组织提出了启发式跨境旅游危机信息传播策略, 并强调了危机沟通信息诉求在预防二次危机方面的优势。

原创性/价值

本研究重新审视了游客对危机信息反应的因果关系和干预机制, 拓展了跨境旅游危机管理研究和HSM在此背景下的应用。

Objetivo

Este estudio pretende revelar el mecanismo desencadenante y las condiciones límite de la ansiedad de los turistas ante los viajes transfronterizos (CBTA) a partir de diferentes fuentes de información sobre crisis (CIS).

Diseño/metodología/enfoque

Basándose en el modelo heurístico-sistemático (HSM), este estudio construye una vía teórica de formación de la CBTA de los turistas. A partir de las crisis basadas en la competencia y en la moral, se examinaron las hipótesis mediante tres experimentos situacionales, dirigidos a turistas potenciales chinos y malayos.

Resultados

La información sobre crisis difundida por organizaciones desencadena una mayor CBTA de los turistas que la gubernamental, con la incertidumbre percibida como mediadora. Los recursos de los mensajes de comunicación de crisis (CCMA) (racionales frente a emocionales) moderan negativamente las relaciones anteriores. Los CCMA racionales funcionan para la comunicación de crisis gubernamental, mientras que los CCMA emocionales para las organizativas.

Implicaciones prácticas

Los resultados proponen que las organizaciones de gestión de destinos (OGD) deberían considerar estrategias heurísticas a la hora de difundir información sobre crisis turísticas transfronterizas. Prestar atención al efecto diferencial de las CCMA ayuda a prevenir crisis secundarias.

Originalidad/valor

Este estudio reexamina la causa-efecto y los mecanismos de intervención de las reacciones de los turistas a la información sobre crisis, lo que amplía la investigación sobre la gestión de crisis turísticas transfronterizas y la aplicación de la HSM en dicho contexto.

Open Access
Article
Publication date: 27 November 2024

Sridar Ramachandran, Chizoba Kingsley Ugokwe, Khairunnisak Latiff and Mohd Romzee Ibrahim

This paper aims to provide insights into service innovation (SI) during the COVID-19 crisis and its potential impact on tourism development in the medium-to-long term. The…

Abstract

Purpose

This paper aims to provide insights into service innovation (SI) during the COVID-19 crisis and its potential impact on tourism development in the medium-to-long term. The pandemic had a devastating effect on the industry, requiring immediate mitigation. It is yet to fully establish the impact of SI in the face of the COVID-19 volatility, uncertainty, complexity and ambiguity (VUCA). This study discusses the potential link between SI and COVID-19 crisis mitigation and offers recommendations for tourism recovery.

Design/methodology/approach

This paper synthesizes empirical evidence on post-crisis tourism SI using a theory-based general literature review approach.

Findings

COVID-19 crisis spun various forms of SI, which emerged as a conventional solution to crisis prevention, encompassing the management of crisis-time competitiveness, revenue deficits and risk perception. However, resistance to innovative services is linked to situational conditions.

Research limitations/implications

COVID-19 is an unprecedented crisis. Therefore, this study serves as a primer for further inquiry into SI. For instance, areas such as governance in tourism innovation and consumers' inclination toward innovation-driven services are underexplored.

Practical implications

SI acts as a situational facilitator, but its characteristics can impede or facilitate adoption. Moreover, the irrelevance of innovations in some environments is evidenced. Thus, practitioners must adopt a responsive learning approach in SI adoption. To mitigate the COVID-19 impacts, reconfiguration in SI, recovery marketing strategy, knowledge gap and governance will be critical interventions.

Originality/value

This paper is one of the first comprehensive discussions on the potential role of SI in mitigating the impact of COVID-19 on the THI.

Details

Journal of Tourism Futures, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2055-5911

Keywords

Article
Publication date: 8 December 2022

Lifu Li and Kyeong Kang

E-entrepreneurship is developed based on digital platforms, having specific technical opportunities, such as the interactive ecosystem, fast payment method and online store…

Abstract

Purpose

E-entrepreneurship is developed based on digital platforms, having specific technical opportunities, such as the interactive ecosystem, fast payment method and online store function, without strict requirements for online entrepreneurs. Considering China’s e-entrepreneurship environment and cultural background, this paper aims to analyse individuals’ e-entrepreneurship motivation based on the capability–opportunity–motivation–behaviour (COM-B) behaviour changing theory.

Design/methodology/approach

Through testing 602 samples based on the partial least squares path modelling and variance-based structural equation modelling, the factors from the opportunity and capability units positively affect individuals’ e-entrepreneurship motivation. Meanwhile, because of the economic and social environmental differences between China’s urban and rural regions, this study promotes the multi-group analysis based on individuals’ regional backgrounds.

Findings

First, as opportunity factors, technical and policy opportunities have significantly positive relationships with individuals’ e-entrepreneurship motivation. Second, entrepreneurial and cultural capabilities are essential for Chinese entrepreneurs while making an entrepreneurial decision. Third, because of the e-entrepreneurial environment difference and educational system gap, entrepreneurial capability exerts a greater influence on the e-entrepreneurship motivation for Chinese individuals from urban regions, and cultural capability exerts a higher impact on the e-entrepreneurship motivation for Chinese individuals from rural regions.

Originality/value

Whilst the phenomenon of e-entrepreneurship is emerging as a popular entrepreneurship area of study, little research has systematically explored individuals’ e-entrepreneurial motivation and analysed influencing factors from macro and minor aspects. According to the COM-B behaviour changing theory, this paper discovers influencing factors from environmental opportunity and personal capability units, and it is helpful to present individuals’ attitudes to the platform-based business model.

Details

Journal of Entrepreneurship in Emerging Economies, vol. 16 no. 4
Type: Research Article
ISSN: 2053-4604

Keywords

Book part
Publication date: 10 December 2024

Wan-Yu Liu, Chin-Chun Yen and Tian-Yu Lee

Weather and climate have a strong impact on tourism. However, because meteorological forecast information is considered a public good, people often overlook its market value. This…

Abstract

Weather and climate have a strong impact on tourism. However, because meteorological forecast information is considered a public good, people often overlook its market value. This study uses the contingent valuation method (CVM) to evaluate the economic value of a stargazing forecast system and assessed whether such a system would increase the public's willingness to stargaze. The results demonstrate that the economic value of the proposed stargazing forecast system is NT$ 0.2–2.5 billion, and the total value was 0.27–3.5 billion when protest responses are excluded. In addition, a stargazing forecast system could increase the public's willingness to engage in stargazing, indicating that both the system and meteorological information have a tremendous nonmarket value. Accordingly, this study suggests that the government could develop a stargazing forecast system and partner with famous stargazing destinations to popularize stargazing to propel the growth of the tourism industry.

Open Access
Article
Publication date: 10 October 2024

Yan Wang, Shibin Wei, Fei Yang, Jiyou Fei and Jianfeng Guo

This study aims to analyze the development direction of track geometry inspection equipment for high-speed comprehensive inspection train in China.

Abstract

Purpose

This study aims to analyze the development direction of track geometry inspection equipment for high-speed comprehensive inspection train in China.

Design/methodology/approach

The development of track geometry inspection equipment for high-speed comprehensive inspection train in China in the past 20 years can be divided into 3 stages. Track geometry inspection equipment 1.0 is the stage of analog signal. At the stage 1.0, the first priority is to meet the China's railways basic needs of pre-operation joint debugging, safety assessment and daily dynamic inspection, maintenance and repair after operation. Track geometry inspection equipment 2.0 is the stage of digital signal. At the stage 2.0, it is important to improve stability and reliability of track geometry inspection equipment by upgrading the hardware sensors and improving software architecture. Track geometry inspection equipment 3.0 is the stage of lightweight. At the stage 3.0, miniaturization, low power consumption, self-running and green economy are co-developing on demand.

Findings

The ability of track geometry inspection equipment for high-speed comprehensive inspection train will be expanded. The dynamic inspection of track stiffness changes will be studied under loaded and unloaded conditions in response to the track local settlement, track plate detachment and cushion plate failure. The dynamic measurement method of rail surface slope and vertical curve radius will be proposed, to reveal the changes in railway profile parameters of high-speed railways and the relationship between railway profile, track irregularity and subsidence of subgrade and bridges. The 200 m cut-off wavelength of track regularity will be researched to adapt to the operating speed of 400 km/h.

Originality/value

The research can provide new connotations and requirements of track geometry inspection equipment for high-speed comprehensive inspection train in the new railway stage.

Article
Publication date: 15 February 2024

Zhihong Tan, Ling Yuan and Qunchao Wan

Based on social cognitive theory, this study aims to explore the influence of supervisor bottom-line mentality (SBLM) on employee knowledge behavior (knowledge territorial…

Abstract

Purpose

Based on social cognitive theory, this study aims to explore the influence of supervisor bottom-line mentality (SBLM) on employee knowledge behavior (knowledge territorial behavior and knowledge sabotage behavior). The study first investigates the role of an ethical decision-making mechanism (moral disengagement) in mediating this relationship. In addition, it considers the possible boundary conditions to supplement research on the influence of SBLM in the knowledge management field.

Design/methodology/approach

The authors collected 256 data points from employees across three stages using convenience sampling. The authors then tested the proposed hypothesis using hierarchical regression and bootstrap methods.

Findings

The results demonstrated that SBLM promotes employees’ moral disengagement, leading to more knowledge territorial behavior and knowledge sabotage behavior. Furthermore, high power distance orientation among employees exacerbates the ill effects of SBLM according to the first stage of a moderated mediation model. Employees with such an orientation are more likely to respond to a SBLM by exhibiting a higher level of moral disengagement, thus increasing their knowledge territorial behavior and knowledge sabotage behavior.

Originality/value

Research on the influence of SBLM in the knowledge management field is limited. This study not only clarifies the relationships between SBLM and two types of knowledge behavior (knowledge territorial behavior and knowledge sabotage behavior) but also enriches the research on the antecedents of these two types of knowledge behavior.

Content available
Book part
Publication date: 10 December 2024

Abstract

Details

Advances in Hospitality and Leisure, Volume 20
Type: Book
ISBN: 978-1-83608-723-6

Article
Publication date: 20 November 2024

Chenxia Zhou, Zhikun Jia, Shaobo Song, Shigang Luo, Xiaole Zhang, Xingfang Zhang, Xiaoyuan Pei and Zhiwei Xu

The aging and deterioration of engineering building structures present significant risks to both life and property. Fiber Bragg grating (FBG) sensors, acclaimed for their…

Abstract

Purpose

The aging and deterioration of engineering building structures present significant risks to both life and property. Fiber Bragg grating (FBG) sensors, acclaimed for their outstanding reusability, compact form factor, lightweight construction, heightened sensitivity, immunity to electromagnetic interference and exceptional precision, are increasingly being adopted for structural health monitoring in engineering buildings. This research paper aims to evaluate the current challenges faced by FBG sensors in the engineering building industry. It also anticipates future advancements and trends in their development within this field.

Design/methodology/approach

This study centers on five pivotal sectors within the field of structural engineering: bridges, tunnels, pipelines, highways and housing construction. The research delves into the challenges encountered and synthesizes the prospective advancements in each of these areas.

Findings

The exceptional performance of FBG sensors provides an ideal solution for comprehensive monitoring of potential structural damages, deformations and settlements in engineering buildings. However, FBG sensors are challenged by issues such as limited monitoring accuracy, underdeveloped packaging techniques, intricate and time-intensive embedding processes, low survival rates and an indeterminate lifespan.

Originality/value

This introduces an entirely novel perspective. Addressing the current limitations of FBG sensors, this paper envisions their future evolution. FBG sensors are anticipated to advance into sophisticated multi-layer fiber optic sensing networks, each layer encompassing numerous channels. Data integration technologies will consolidate the acquired information, while big data analytics will identify intricate correlations within the datasets. Concurrently, the combination of finite element modeling and neural networks will enable a comprehensive simulation of the adaptability and longevity of FBG sensors in their operational environments.

Details

Sensor Review, vol. 45 no. 1
Type: Research Article
ISSN: 0260-2288

Keywords

Article
Publication date: 1 January 2025

Yanwei Zhang, Xinhai Lu, Jinqiu Li and Chaoran Lin

Agricultural science and technology (AST) often need the form of industry-university-research cooperation in successfully completing breakthrough agricultural technology…

Abstract

Purpose

Agricultural science and technology (AST) often need the form of industry-university-research cooperation in successfully completing breakthrough agricultural technology innovations. Therefore, AST industry-university-research cooperation is not only the need of the AST development strategy in China but also the only way for the development of agricultural colleges and universities, agricultural scientific research institutions and agricultural enterprises. Among them, in the process of cooperative breakthrough agricultural technology innovation, the correct selection of partners is the basis for ensuring its effective operation.

Design/methodology/approach

Aiming at the time-series characteristics and information ambiguity of decision information in the dynamic selection process of AST industry-university-research partners, this research introduces the dynamic intuitionistic fuzzy multi-criteria decision-making method of time degree and orthogonal projection. On this basis, field theory is used to construct the cooperative innovation capability field model of the partners, and the threshold for the partners to enter or exit the system is designed to dynamically select and eliminate the partners.

Findings

Results show that this method fully considers the situation of cooperative innovation resources within the AST industry-university-research system and the resource complementarity of candidate partners.

Originality/value

Combined with examples from agricultural scientific research institutions, the applicability and superiority of the model are verified.

Open Access
Article
Publication date: 13 September 2024

Baraka Israel and Beny Mwenda

Public procurement presents substantial market opportunities for small- and medium-sized enterprises (SMEs), which can contribute to their economic growth. However, limited…

Abstract

Purpose

Public procurement presents substantial market opportunities for small- and medium-sized enterprises (SMEs), which can contribute to their economic growth. However, limited dynamic capabilities often pose challenges for SMEs to participate effectively in public procurement markets. Drawing on dynamic capability (DC) theory, this study explores whether financial capability (FNCP) influences SMEs’ ability to leverage their technological capability (TECC) and marketing sensing capability (MKSC) and actively engage in public procurement.

Design/methodology/approach

Data for this study were collected from 248 SME managers in the Ilala District, Tanzania, using a cross-sectional questionnaire survey and stratified random sampling technique. The proposed hypotheses were tested empirically through confirmatory factor analysis (CFA) and the Hayes PROCESS macro.

Findings

TECC and MKSC demonstrated significant positive associations with SME participation in public procurement (SMPP). Moreover, the interaction between TECC and FNCP as well as the interaction between MKSC and FNCP demonstrate a significant positive effect, suggesting that FNCP strengthens the impact of TECC and MKSC on SMPP.

Research limitations/implications

The scope of this study was limited to SMEs in the Ilala District of Tanzania, hence affecting the generalizability of the findings to other contexts. More importantly, the study findings enrich the understanding of DC theory, signifying that the integration and reconfiguration of MKSC, TECC and FNCP add significant value to SMPP.

Practical implications

The findings suggest that policymakers, support institutions and SME managers should focus on enhancing SMEs' MKSC and TECC to improve their participation in public procurement. In addition, improving SMEs' access to financial resources can further strengthen these effects, enabling more inclusive participation in public procurement.

Originality/value

The study contributes to the literature on SMPP by highlighting the critical roles of MKSC and TECC. It also underscores the importance of FNCP as a moderator in these relationships, which has not been addressed in the existing literature. By integrating these factors, the study offers a comprehensive framework for understanding the dynamics that influence SMPP from financial, technological and marketing perspectives, particularly in developing economies like Tanzania.

Details

IIMBG Journal of Sustainable Business and Innovation, vol. 2 no. 2
Type: Research Article
ISSN: 2976-8500

Keywords

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