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Article
Publication date: 6 August 2024

Mukul Tiwari, Manish Kumar Srivastava, A.S. Suresh, Vinod Sharma and Yogesh Mahajan

This study aims to further the understanding of employees’ engagement by explaining their organizational commitment through their perception of the availability of work-life…

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Abstract

Purpose

This study aims to further the understanding of employees’ engagement by explaining their organizational commitment through their perception of the availability of work-life benefits in the organization. This study also investigates the mediating role of job satisfaction in this context.

Design/methodology/approach

The model was tested on the primary data collected in two phases from 270 teaching professionals in higher education institutes in Northern India. Barren and Kenny’s algorithm and hierarchical regression analysis were used to test the hypotheses.

Findings

The results reveal that employees’ perception of work-life benefits strongly influences their organizational commitment. Also, the results support that employees’ job satisfaction mediates the above-mentioned relationship.

Research limitations/implications

Self-reported data could be considered as a key limitation of this study and for more accurate results supervisors’ (line managers) perspective could also be included in future studies. Also, in addition to perceived work-life benefits, supervisors’ support could also have an impact on employees’ commitment, thus its inclusion in the model could draw a clearer picture.

Originality/value

This research has two key contributions: first, it adds to the limited literature examining the employees’ engagement issues in the academic sector. Second, this research is one of, if not the first, to investigate perceived work-life benefits among third-level teaching staff in India to explain employees’ commitment to their organizations.

Details

International Journal of Educational Management, vol. 38 no. 7
Type: Research Article
ISSN: 0951-354X

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Article
Publication date: 6 June 2024

Subhash Chander Arora and Vinod Kumar Singh

The study aims to fulfil two objectives, namely, to explore what dimensions comes into play in the current consumer EV purchase behaviour based on relevant literature identified…

371

Abstract

Purpose

The study aims to fulfil two objectives, namely, to explore what dimensions comes into play in the current consumer EV purchase behaviour based on relevant literature identified in the past and to find out whether there are other reasons that are peculiar to the Indian automobile market which influenced consumers to adopt this eco-friendly technology.

Design/methodology/approach

Mixed method approach for collecting the primary data was used. The study was conducted in five cities across India, through a questionnaire administered to 266 existing EV owners using judgemental sampling, that included dimensions as to what made them purchase EVs (any variant whether hybrid or battery) and encouraged their green behaviour. Moreover, the survey also took care of gathering other motivational constructs that may have played a significant role in the Indian EV market. To take care of this, use of single open-ended question was done. Statistical techniques like exploratory factor analysis (EFA) and Partial Least Square-Structural Equation Modelling (PLS-SEM) version 4.0 were performed to gain meaningful insights from this investigation.

Findings

Based on our analysis, EV purchase behaviour in the Indian market could be explained by six configurational paths identified in conceptual framework of this study. The data analysed revealed long-term operational benefits or relative advantages, trialability or prior driving experience and positive attitude towards EVs playing an important role towards EV purchase decision followed by environmental concern, social norms and personal values of Indian consumers. Besides, several other factors were identified in open comments like favourable government policies, brand consciousness, compatibility and functional benefits in terms of comfortable and noiseless driving which tend to drive the decision of Indian consumers towards buying EVs. The identification of these motivations can help policymakers in targeting the customer market accordingly.

Research limitations/implications

Although the study is restricted by its scope of sampling criteria, yet is distinct in its methodological approach and thereby adds value to existing literature on marketing and diffusion of EVs. The study explores the untapped gap in the current literature by helping identify reasons on the basis of which consumers made their choices of different EVs. Instead of analysing the potential antecedents of EV uptake, the study brings to light the actual reasons of EV purchase behaviour in the context of an emerging economy like India. That is to say, the horizon of EV motivations spans across technological, individual and regulatory attributes in the Indian automobile market.

Practical implications

This study is relevant and fulfils the underlying gap in the existing literature related to actual motivations that consumers look for before buying a high involvement product such as EVs. The results can be beneficial for marketers to design effective marketing strategies from the perspective of consumers. Promotional strategies addressing ease of using EVs and how battery technology is better than before needs to be clearly communicated by the marketers. Consumer education is necessary, in this regard, to make people aware of the rising air pollution levels. They have to be made understood the real advantages of owning EVs and how these non-conventional vehicles are far better when compared to traditional cars. In a nutshell, the study underscored potential determinants or reasons that made Indian consumers to go for EVs, based on statistically significant evidences which can be crucial for stakeholders operating in the Indian EV industry.

Social implications

The study has important implications for members of the community. By sacrificing their egoistic tendencies or individual preferences for energy intensive products such as ICE based vehicles, people can imbibe altruistic orientation and can contribute to the collective benefit of all by shifting towards energy rich vehicles powered by electricity. This is necessary to achieve the broader goals of sustainable development and to curtail the rising climate change phenomenon.

Originality/value

The study applied both quantitative (deductive) and qualitative (inductive) approach to study into the reasons for consumers’ purchase motivations towards electric cars. Taking a distinct methodological approach, the study enhances the knowledge on EVs by asking consumers to comment in their own words as to why they purchased EVs. This was necessary so as to better explore the needs of the Indian automobile market and which factors govern the purchase of EVs in domestic market. Past literature majorly focused on purchase intention towards EVs but this study in unexampled and analysed the purchase behaviour towards EVs. It should be noted that our investigation reveals the complexity of EV purchase reasons than those identified in past literature and it adds to the current pool of literature on EVs by explaining factors with unrivalled illustrative power.

Details

The Bottom Line, vol. 37 no. 3
Type: Research Article
ISSN: 0888-045X

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Case study
Publication date: 23 October 2024

Diti Pundrik Vyas, Shilpa Hemant Bhakare, Veena Iyer and Jallavi Panchamia

The case study is based on field data, including in-depth semi-structured interviews with the main protagonist and related stakeholders of a large government hospital in Western…

Abstract

Research methodology

The case study is based on field data, including in-depth semi-structured interviews with the main protagonist and related stakeholders of a large government hospital in Western India. After informed consent, the interviews with the stakeholders were conducted, transcribed and analyzed verbatim. In addition, secondary data from policy reports, newspaper articles and government websites was used to create the case. Since the protagonist works in the government system, her identity and other identifying information are disguised to maintain confidentiality.

Case overview/synopsis

The case study investigates the leadership challenges in a healthcare facility/hospital in public health. It traces the evolution of Dr Meena Sharma (Dr Meena), a leader in the government hospital ecosystem facing challenges such as infrastructural deficiencies, manpower deficit, healthcare bureaucracy and heavy patient load. This first-generation medical practitioner who transitioned from a private practice to a governmental one juggles balancing her demanding clinical practice, administrative responsibilities and teaching in the government hospital with her family responsibilities setup. However, in the wake of the upcoming LaQshya – Labour Room Quality Improvement Initiative by the Ministry of Health & Family Welfare, she strives to put together and motivate her team to work toward improving the quality of care during delivery and the immediate postpartum period at her hospital. Various issues arise in the organizational leadership for a woman leader such as adopting appropriate leadership style and using appropriate motivation and communication strategies for optimal performance.

Complexity academic level

The case study is aimed at teaching/training a) departmental heads of public and private hospitals, b) health program managers at higher and middle-level leadership roles, c) health policymakers at various levels in the government and other organizations and d) graduate and postgraduate students of public health, hospital management/administration. In addition to this, it can also be used for general management programs to teach organizational behavior, communication and leadership courses.

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Article
Publication date: 17 December 2024

Vinod Kumar, Sachin Kumar, Ranjan Chaudhuri, Sheshadri Chatterjee, Demetris Vrontis and Saeedeh Rezaee Vessal

This study aims to examine how an organization’s innovation capability could influence research and development (R&D) performance. It also investigates if industry–academic…

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Abstract

Purpose

This study aims to examine how an organization’s innovation capability could influence research and development (R&D) performance. It also investigates if industry–academic knowledge transfer has a moderating relationship between organizational innovation capability and exploration and exploitative innovation in improving the R&D performance of the organizations.

Design/methodology/approach

Based on the literature and dynamic capability view, a conceptual model was developed and then validated using the partial least squares-structural equation modeling technique considering 387 responses from academicians and industry personnel.

Findings

The study found that industry–academic knowledge transfer has a significant moderating impact toward improving innovation capability, organizations’ R&D performance and exploration innovation. However, it has an insignificant moderating impact on improving innovation capability and exploitative innovation.

Practical implications

Organizational innovation capability is characterized by both exploratory and exploitative innovation. Both types of innovation support the R&D performance of an organization. Also, organizations that closely work with academic institutions could gain significant R&D knowledge from academic expertise. This study provides food for thought for the academic community as well as industry policymakers.

Originality/value

There are significant opportunities for academic institutions to gain practical knowledge from industry which can help them to accelerate their R&D activities. However, transferring knowledge between industry and academia has challenges related to intellectual property, patents and so on. Not much research has been conducted in this area. Thus, the proposed research model is unique and adds to the existing literature.

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Article
Publication date: 23 October 2024

Mohsin Showkat, Razia Nagina and Usha Nori

This study aims to examine the relationship between financial inclusion and economic empowerment of women, recognising that empowering women is not just an issue of equity and…

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Abstract

Purpose

This study aims to examine the relationship between financial inclusion and economic empowerment of women, recognising that empowering women is not just an issue of equity and fairness but also an essential prerequisite for achieving sustainable development.

Design/methodology/approach

This research used a survey method to gather data from the female population in northern India. The quantitative analysis was conducted using structural equation modelling with Smart PLS 4 software, based on the theoretical framework of economic empowerment theory.

Findings

The results demonstrated a notable association between financial inclusion and women’s economic empowerment. The presence of active participation in financial services appears to contribute significantly to variations in women’s earnings, savings and accumulation of assets.

Originality/value

This study contributes to guiding development agencies and policymakers by highlighting the importance of expanding financial services tailored to women and advocating inclusive banking.

Details

Gender in Management: An International Journal , vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1754-2413

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Article
Publication date: 20 March 2024

Vinod Bhatia and K. Kalaivani

Indian railways (IR) is one of the largest railway networks in the world. As a part of its strategic development initiative, demand forecasting can be one of the indispensable…

103

Abstract

Purpose

Indian railways (IR) is one of the largest railway networks in the world. As a part of its strategic development initiative, demand forecasting can be one of the indispensable activities, as it may provide basic inputs for planning and control of various activities such as coach production, planning new trains, coach augmentation and quota redistribution. The purpose of this study is to suggest an approach to demand forecasting for IR management.

Design/methodology/approach

A case study is carried out, wherein several models i.e. automated autoregressive integrated moving average (auto-ARIMA), trigonometric regressors (TBATS), Holt–Winters additive model, Holt–Winters multiplicative model, simple exponential smoothing and simple moving average methods have been tested. As per requirements of IR management, the adopted research methodology is predominantly discursive, and the passenger reservation patterns over a five-year period covering a most representative train service for the past five years have been employed. The relative error matrix and the Akaike information criterion have been used to compare the performance of various models. The Diebold–Mariano test was conducted to examine the accuracy of models.

Findings

The coach production strategy has been proposed on the most suitable auto-ARIMA model. Around 6,000 railway coaches per year have been produced in the past 3 years by IR. As per the coach production plan for the year 2023–2024, a tentative 6551 coaches of various types have been planned for production. The insights gained from this paper may facilitate need-based coach manufacturing and optimum utilization of the inventory.

Originality/value

This study contributes to the literature on rail ticket demand forecasting and adds value to the process of rolling stock management. The proposed model can be a comprehensive decision-making tool to plan for new train services and assess the rolling stock production requirement on any railway system. The analysis may help in making demand predictions for the busy season, and the management can make important decisions about the pricing of services.

Details

foresight, vol. 27 no. 1
Type: Research Article
ISSN: 1463-6689

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Article
Publication date: 29 May 2023

Jitender Kumar, Archit Vinod Tapar and Somraj Bhattacharjee

The study aims to present a systematic literature review (SLR) to understand the current status of research on social media usage among the bottom of the pyramid (BOP). The…

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Abstract

Purpose

The study aims to present a systematic literature review (SLR) to understand the current status of research on social media usage among the bottom of the pyramid (BOP). The purpose of this study is to identify the research gaps in this domain and review future research agendas by using theory, context, characteristics and methods [TCCM] framework.

Design/methodology/approach

An SLR, keywords co-occurrence and TCCM analysis were used to analyse and synthesize insights from 44 studies gained from Web of Science and Scopus databases.

Findings

The findings suggest that the USA and India are popular contexts for studying BOP. The BOP population uses social media to gain utilitarian, hedonic and social values. Further, social media can help BOP explore “entrepreneurship” opportunities, value co-creation and bring innovations.

Originality/value

This study expands the intellectual boundaries of social media at BOP and suggests multidisciplinary research. Additionally, adopting novel theoretical lenses helped determine social media's impact on BOP.

Details

International Journal of Emerging Markets, vol. 20 no. 2
Type: Research Article
ISSN: 1746-8809

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Article
Publication date: 22 November 2024

Subburaj Alagarsamy, Sangeeta Mehrolia and Sangeetha Vinod

This study aims to examine the influence of workplace phubbing on employee deviant behavior and negligence, while also investigating the mediating role of coworker conflict…

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Abstract

Purpose

This study aims to examine the influence of workplace phubbing on employee deviant behavior and negligence, while also investigating the mediating role of coworker conflict. Additionally, the study explores the moderating effect of workplace mindfulness on the relationship between workplace phubbing, the mediators and employee deviant behavior and negligence.

Design/methodology/approach

Data were gathered from employees in the service sector in the UAE using an online survey questionnaire. A total of 374 participants submitted complete responses. The study’s hypotheses were tested through regression-based moderated path analysis, incorporating conditional process modeling and nonlinear bootstrapping.

Findings

The study indicates that experiencing “phubbing” at work contributes to feelings of coworker conflict, which subsequently leads to increased interpersonal deviance and employee negligence. Moreover, workplace mindfulness weakens the positive influence of being phubbed on coworker conflict, interpersonal deviance and employee negligence.

Originality/value

To the best of the authors’ knowledge, no previous studies have examined the negative impact of being “phubbed” at the individual employee level within the service industry. This study aims to contribute to both theory and practice by elucidating the mediating mechanism of coworker conflict and exploring the moderating effects of workplace mindfulness.

Details

Evidence-based HRM: a Global Forum for Empirical Scholarship, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2049-3983

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Book part
Publication date: 30 October 2024

Shaheed Khan, Swarna M. Freeda Maria and Ajoy K. Bhattacharya

Call it the curse, the myth, the legend, the dacoits, the flora and fauna, the River, and the valley remains untouched and pristine and is home to many endemic species and is…

Abstract

Call it the curse, the myth, the legend, the dacoits, the flora and fauna, the River, and the valley remains untouched and pristine and is home to many endemic species and is blessed with stark but beautiful landscape, the surreal world of an era gone by, the ravage of the ravines, which have been preserved, protected, and conserved, albeit for the ‘ancient curses,’ and yes being a home to the ‘dreaded outlaws’ and ‘modern dacoits.’ Whether it was the fear for one’s life considering it was a dacoit area or also known as ‘gun powder area,’ or the curses that none wanted to garner to themselves, Chambal is slowly but steadily ebbing out of the dark shadows that it once was. The river itself passes through Madhya Pradesh, Rajasthan, and Uttar Pradesh, before joining the river Yamuna. Declared a Protected Area (PA) in 1978, the nomenclature of dark tourism will be ubiquitous to the Chambal River valley, considering that the area is dotted by a multitude of forts, and heritage destinations, that have frozen in the sands of time; either on account of the stories that meander, as the river does, with its deep ravines, ravines that invite the adventurer. It is the last bastion for the nation’s endangered wildlife, viz., Gharial, Maggar, Turtles, Otter, and the fresh water Dolphin, which has encouraged the Government to get the local community to be part of the special purpose vehicle promoting tourism. The authors known for their contribution to community-based ecotourism (CBE) have visited the Chambal area and worked with the communities and bureaucracy to ensure conclusions.

Details

Dark Tourism
Type: Book
ISBN: 978-1-83797-337-8

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Article
Publication date: 12 December 2024

Samiksha Vyas, Jitendra Singh Rathore and Vinod Kumar

This study aims to conduct a systematic literature review on mobile application experience, recognizing its growing importance in research and practical applications. The purpose…

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Abstract

Purpose

This study aims to conduct a systematic literature review on mobile application experience, recognizing its growing importance in research and practical applications. The purpose is to address the factors influencing customer mobile application experience in this dynamic environment.

Design/methodology/approach

The study uses the theories, context, characteristics, methodology (TCCM) review framework. This research meticulously analyzes 42 articles published between 2015 and 2023. The selected articles are sourced from prominent journals in widely recognized databases, including Scopus and the Australian Business Deans Council.

Findings

The examination of the pertinent literature culminates in the formulation of the TCCM framework, shedding light on the antecedents, mediators, moderators and outcomes, related to the mobile application experience.

Research limitations/implications

This study pioneers a unified framework for mobile application experience, shedding light on unexplored territories and shaping the trajectory of future mobile application experience investigations. Its emphasis on a strong academic foundation enriches technological marketing literature, offering managers actionable insights aligned with TCCM. This study marks a pivotal contribution, bridging theoretical advancements with practical strategies for the dynamic landscape of mobile applications experience.

Originality/value

This research uncovers overlooked areas and proposes discerning research directions to advance the understanding of mobile applications experience. It addresses a crucial gap in current knowledge and motivates further investigation into the intricate dynamics of mobile application experience.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

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