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Book part
Publication date: 18 September 2024

Diana Oliveira Marques, Bruno Barbosa Sousa and Ana Teresa Pedreiro

Increased competition and the constant need for companies to differentiate make markets more competitive and consumers more demanding when making purchasing decisions…

Abstract

Increased competition and the constant need for companies to differentiate make markets more competitive and consumers more demanding when making purchasing decisions. Consequently, companies recognized the importance of marketing and economics, which has gradually replaced its transactional practices, focused essentially on a single transaction, with relational practices, in which the customer is considered an integral part of the process. Creating long and profitable relationships has become a business priority and the use of tools such as customer relationship marketing (CRM) has become crucial. With the increasing importance of health and wellness tourism, thermalism has become a very competitive product wanted by tourists who need treatments that are not available in their country due to lack of availability or because they are quite expensive. Since tourism is integrated in the services sector, a set of relational marketing strategies can be applied to establish and maintain relationships with tourists. Therefore, it is important to understand how relational marketing can improve health and wellness tourism. Based on a combination of theoretical and practical research, this chapter explores the dynamic system and mechanism of innovation and development of relational marketing strategies in specific contexts of tourism (i.e. health and wellness tourism) considering cross-border (i.e. Northern Euroregion of Portugal and Galicia). From an interdisciplinary perspective, the chapter presents insights for marketing and tourism (health and well-being) and for the economic development of territories (i.e. cross-border regions).

Details

The Emerald Handbook of Tourism Economics and Sustainable Development
Type: Book
ISBN: 978-1-83753-709-9

Keywords

Article
Publication date: 24 September 2024

Sanchari Bhattacharyya and Reena Sanasam

The visible ill-effects of the developmental enterprises in the ex-colonies and the tendency towards technocratic totalitarianism, in many ways, have altered the way modern humans…

Abstract

Purpose

The visible ill-effects of the developmental enterprises in the ex-colonies and the tendency towards technocratic totalitarianism, in many ways, have altered the way modern humans perceived the idea of “progress” and “development” historically since the Cold War. This paper presents a deconstructive-transdisciplinary critique of the pervasive ideology by focusing on three nodal points in the stages of “development”: (1) the rise of technocratic modern science; (2) the making of the Third World; and (3) de-legitimisation of its indigenous knowledge paradigms.

Design/methodology/approach

Drawing on the first-hand accounts of the researchers, social scientists, activists and environmentalists, this paper presents an extensive critique of the violence involved in the development enterprises and recommends possible ways to move beyond the developmental hegemony. This paper is a theoretical investigation that adopts an interpretative, pluralistic, transdisciplinary approach, in order to deconstruct the development ideology and analyse the ramifications of the developmental propaganda and practice as they unfolded in the Global South.

Findings

This paper highlights the need to decondition the social imaginary from the hegemony of developmentalism and its by-product scientism and “technological rationality” for an inclusive, pluralistic, democratic social order.

Research limitations/implications

The focal area of this work is India in particular and Global South in general. It studies the era between the 1950s and 1980s when the major development enterprises took place and studies the consequences they entailed.

Social implications

The scope of this paper encompasses every socio-economic, ecological and epistemological domain affected by the detrimental effects of the developmental enterprises in the Global South.

Originality/value

The originality of this work lies in its transdisciplinary approach. The scope of this paper is extensive and covers nearly every domain of human existence that has been affected by the development debacle and technocratic totalitarianism in the post-War era.

Details

International Journal of Comparative Education and Development, vol. 26 no. 3
Type: Research Article
ISSN: 2396-7404

Keywords

Article
Publication date: 25 October 2022

Victor Diogho Heuer de Carvalho and Ana Paula Cabral Seixas Costa

This article presents two Brazilian Portuguese corpora collected from different media concerning public security issues in a specific location. The primary motivation is…

Abstract

Purpose

This article presents two Brazilian Portuguese corpora collected from different media concerning public security issues in a specific location. The primary motivation is supporting analyses, so security authorities can make appropriate decisions about their actions.

Design/methodology/approach

The corpora were obtained through web scraping from a newspaper's website and tweets from a Brazilian metropolitan region. Natural language processing was applied considering: text cleaning, lemmatization, summarization, part-of-speech and dependencies parsing, named entities recognition, and topic modeling.

Findings

Several results were obtained based on the methodology used, highlighting some: an example of a summarization using an automated process; dependency parsing; the most common topics in each corpus; the forty named entities and the most common slogans were extracted, highlighting those linked to public security.

Research limitations/implications

Some critical tasks were identified for the research perspective, related to the applied methodology: the treatment of noise from obtaining news on their source websites, passing through textual elements quite present in social network posts such as abbreviations, emojis/emoticons, and even writing errors; the treatment of subjectivity, to eliminate noise from irony and sarcasm; the search for authentic news of issues within the target domain. All these tasks aim to improve the process to enable interested authorities to perform accurate analyses.

Practical implications

The corpora dedicated to the public security domain enable several analyses, such as mining public opinion on security actions in a given location; understanding criminals' behaviors reported in the news or even on social networks and drawing their attitudes timeline; detecting movements that may cause damage to public property and people welfare through texts from social networks; extracting the history and repercussions of police actions, crossing news with records on social networks; among many other possibilities.

Originality/value

The work on behalf of the corpora reported in this text represents one of the first initiatives to create textual bases in Portuguese, dedicated to Brazil's specific public security domain.

Details

Library Hi Tech, vol. 42 no. 4
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 7 November 2024

Mariana Paim Machado, Cristina Orsolin Klingenberg, Jaqueline Lilge Abreu, Rafael Barbastefano and Daniel Pacheco Lacerda

The data monetization market is valued at $1.5 billion, with an expected annual growth rate of 25%. This growth presents significant opportunities for companies to expand their…

Abstract

Purpose

The data monetization market is valued at $1.5 billion, with an expected annual growth rate of 25%. This growth presents significant opportunities for companies to expand their revenue streams. However, many companies struggle to extract value from their data due to existing challenges and need for more knowledge. While existing studies describe and classify dimensions of the phenomenon, there is a need to explore causality relations that can help the structuring of data monetization processes. This study aimed to support the structuring of the data monetization process.

Design/methodology/approach

Proposing causality relations is important to explore the data monetization phenomenon. Therefore, empirical knowledge about data monetization was organized into design patterns using the context-intervention-mechanism-outcome (CIMO) logic. The effectiveness of these patterns was then assessed through an exploratory case study conducted at a leading Brazilian academic institution where data monetization is central to its business model.

Findings

The study yields six design patterns that address various aspects such as data pricing, data-driven business models and best practices for data monetization. Additionally, it presents a comprehensive understanding of the data monetization process through a value-added chain framework.

Originality/value

The findings contribute to the advancement of knowledge in the field, the proposition of causality, and offer valuable insights into organizations that wish to structure their resources and capabilities and leverage data.

Details

Business Process Management Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-7154

Keywords

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